Bluetooth® Recorder User’s Manual Support.NightOwlSP.
What Models Does This Manual Cover? BTD2 Series DVR Component Model #: Camera Component Model #: DVR-BTD2-81 DVR-BTD2-16 DVR-BTD2-161 CM-DP2LSA-B BTD8 Series DVR Component Model #: Camera Component Model #: DVR-BTD8-41 DVR-BTD8-8 DVR-BTD8-81 DVR-BTD8-82 DVR-BTD8-8-4POE-2 CM-DP8LSA-B BTWN8 Series WNVR Component Model #: Camera Component Model #: WNVR-BTWN8-1 WNVR-BTWN8-1-V2 WNIP-8LTA-BS / U WNIP-8LTA-BS-V2
Thank you for choosing Night Owl Security! We welcome you to the Night Owl family and thank you for choosing us to help safeguard your home or business. All of our products are proudly designed and engineered right here in the U.S.A. Night Owl complies with the U.S. government’s stance on protecting our nation from companies that violate human rights and threaten our national security. Unlike other brands, we are not on any national security threat lists, nor do we do business with companies that are.
Is Internet Required? While Internet is not required, it is STRONGLY RECOMMENDED. Without an Internet connection, you can still use your device’s Bluetooth® Wireless Setup to get the product remotely from a Smart Device or computer. We STRONGLY RECOMMEND you connect your recorder to the Internet, at least for initial overall health of your system and allows our technical support team to assist you, should you need support. I encourage customers to stay connected to the Internet.
Table of ofContents Contents Table FCC Warnings . . . . . . . . . . . . . . . . . iv Playback. . . 39 Safety Instructions . . . . . . . . . . . . . . 1 Backing Up / Exporting Recordings for Long-Term Storage . . . . . 41 . . 41 . . 43 . 45 . . 45 Initial Setup . . . . . . . . . . . . . . . . . . 2 Step 1. . . . . 2 BTD2 / BTD8 Series Package Contents . . . . 2 BTWN8 Series Package Contents . . . . 3 BTD2 / BTD8 Series Recorder Descriptions . .
FCC Warnings FCC This device complies with Part 15 of the FCC Rules. Operation is subject to the this device must accept any interference received, including interference that may cause undesired operation. FCC Compliance Statement These limits are designed to provide reasonable protection against frequency interference in residential installation.
Safety Instructions Use the provided power adapter. Never insert metal into the recorder case or its openings. Inserting metal into the recorder case may cause electric shock. Do not operate in wet or dusty areas. Avoid placing the recorder in areas such as a damp basement or dusty attic. Do not expose the recorder to rain or use near water. If the recorder accidentally gets wet, unplug it and contact technical support immediately. Keep product surfaces clean and dry.
Initial Setup system. Again, our new Bluetooth® Wireless Setup provides an A-Z setup right from the convenience of your Smart Device without the need for a TV or monitor. There clearly mark these for you. For sections that only apply to our BTD2 or BTD8 Series recorders, you will see . If a section only applies to our BTWN8 Series Wi-Fi recorder, you will see . Night Owl STRONGLY RECOMMENDS that you complete the following sections in • Step 1. Verify Your Package Contents • Step 2.
Wired IP Camera / Accessories NOTE: ONLY included with BTD8 Series Model # DVR-BTD-8-4POE-2 60 ft. Ethernet Cables Waterproof Mounting BTWN8 Series Package Contents WNVR / Accessories WNVR WNVR Power Adapter 6 ft. Ethernet USB Mouse WNVR Antenna Camera / Accessories AC Powered Wi-Fi IP 9 ft. Camera Power Adapter Camera Antenna Mounting Compatible Devices This system includes Wi-Fi IP cameras, but is compatible with other Night Owl Wi-Fi devices.
BTD2 / BTD8 Series Recorder Descriptions BTD2 / BTD8 Series Recorder 1 2 3 4 5 6 1. Video In (Wired BNC Cameras): Connect your cameras to one of the “Wired Cameras” Video Input Ports using the provided video power cable. The number of ports will vary based on your model number. NOTE: The recorder automatically detects the camera. Before turning the recorder on, make sure the cameras are connected to the recorder and a power source. 2.
BTD8 Series Recorder Model # DVR-BTD-8-4POE-2 (ONLY) 8 5 7 4 1 2 3 6 *Steps 1 through 6 on previous page 7. Video In (Wired IP Cameras): In addition to 8 wired BNC cameras, this model can hold here using the provided Ethernet cabling. 8. Power Switch: This model has a power switch. Once you have connected the power supply, ensure you turn the power switch to the ON position. BTWN8 Series Recorder Description 5 5 6 1 2 3 4 1.
How to Use a Wired USB Mouse If you will be accessing your new Night Owl system from a TV or monitor, you will need to connect the provided wired USB mouse. The mouse lets you navigate the menus and adjust settings that appear on your TV or monitor screen. Scroll Wheel IMPORTANT: To access the system from a TV or monitor, you must use a wired USB mouse. We cannot guarantee compatibility or functionality with wireless mice.
1. Download the Night Owl Protect App from the Apple App or Google Play Store. If you have previously downloaded the app and created an account, proceed to Initial Setup. 2. Follow the prompts on the Night Owl Protect App to create be sent to your mobile phone to verify the account being created. 3. Finish creating your account and create a personal PIN number that you will enter upon each login to the app. 4. Ensure you verify your email address.
Step 3. your new system, it is time to get the hardware connected. If you have a BTD2 or BTD8 Series DVR, please proceed to If you have a BTWN8 Series Wi-Fi NVR, please proceed to A) BTD2 / BTD8 Series Wired Recorder TIP: 1. Visit Support.NightOwlSP.com 2. Click Here recorder) into the search bar 3. Click IMPORTANT: If you will be using a TV or monitor for setup or viewing your cameras A. Plug the other end of the cable into your TV or Monitor. NOTE: B. 8 is plugged into.
Perform the following steps to get the rest of the hardware setup! 1. Plug one end of the included Ethernet cable into the LAN port on the back of the DVR. NOTE: Night Owl recommends connecting to the Internet for the best user experience. 2. Plug the other end of the Ethernet cable into a port on the back of your router / network access point. NOTE: As long as your DVR is hardwired using Ethernet cabling, you can connect to any working network access point. See your product manual for more details.
6. Connect the power splitter to the camera power adapter and plug the adapter into a surge protector or Uninterruptible Power Adapter Splitter 7. Connect the DVR power adapter to the Power Input on the rear of the DVR. 8. Plug the DVR power adapter into a surge protector or Uninterruptible Power Supply NOTE: Make sure the UPS or surge protector is switched ON.
B) BTWN8 Series Wi-Fi Recorder View the steps below to your get your recorder and devices setup. TIP: Click Here 1. Visit Support.NightOwlSP.com 2. recorder) into the search bar 3. Click IMPORTANT: If you will be using a TV or monitor for setup or viewing your cameras A. the other end of the cable into your TV or Monitor. NOTE: To view cameras, TV or Monitor must be tuned to the same input B. Plug the USB mouse into the USB port on the back of the WNVR.
Perform the following steps to get the rest of the hardware setup! 1. Connect the two antennas to the antenna ports on the rear of the recorder. 2. Plug one end of the included Ethernet cable into the LAN port on the back of the WNVR. NOTE: Night Owl recommends connecting to the Internet for the best user experience. 3. Plug the other end of the Ethernet cable into a port on the back of your router / network access point.
IMPORTANT: This system includes Wi-Fi IP cameras, but is compatible with other Night Owl Wi-Fi devices. Please scan the QR Code for more information on other compatible Wi-Fi devices that can be added. 6. Scan the QR Code to view the WNVR and AC Powered Wi-Fi IP Camera Setup Video. Series: WNIP2 / WNIP8 Model #’s: WNIP-2LTA-BS WNIP-2LTA-BS-U WNIP-2LTAW-BS-U WNIP-8LTA-BS WNIP-8LTA-BS WNIP-8LTA-BS-U Step 4.
1. Sign In to the Night Owl Protect App. NOTE: The screens in these steps may vary slightly based on whether you are using an iOS or Android device. If a step is substantially applies to iOS or Android, we will let you know. 2. Bluetooth® is not enabled, you will be asked to allow access. 3. With Bluetooth® enabled and the recorder powered on, the app will use Bluetooth® to scan for available devices that can be added. The app will show a pop up asking if you want to Add a New Device. Tap 4.
5. The app will now pair to your recorder using Bluetooth®. 6. You may now proceed through the startup wizard right from the convenience of your Smart Device. This process is simple! Just follow the prompts in the app and you will be IMPORTANT: If you have not connected your recorder to the Internet, you from the app. We STRONGLY RECOMMEND connecting your recorder to the Internet during the initial setup.
7. Now you will see a message stating the device has been successfully added. 8. Tap and enjoy live viewing, playback, save and share and all the additional features of your new system. NOTE: If you have not connected your recorder to the Internet, you will not be able to live view or access your system remotely. section of this manual). If support agents cannot assist you.
Option 2: Manual Setup (TV / Monitor) While not preferred, you may perform a manual setup with your recorder connected to a TV or monitor. With this type of setup, you must connect your mouse. These steps are covered in The startup wizard will appear on-screen and is easy to follow. Pay close attention to the following screens. When you see this screen, click to proceed. We STRONGLY RECOMMEND connecting your recorder to the Internet. Even if you updated to receive live technical support.
If your recorder is not connected to the Internet, you will see this screen. Again, we STRONGLY RECOMMEND connecting to the Internet for initial setup. If you are connected, please click If not, click If you continue to proceed through the startup wizard without connecting to the Internet, you will need to create a local password. This is the password you will use to log in to the recorder from a TV or monitor.
There are a number of other screens you will see in the startup wizard. Simply follow the on-screen prompts until you get to this screen.
Step 5. Install the Cameras IMPORTANT: Before you begin this step, if you have not already done so, Plan Your Installation Distance: The further the camera is from the recorder, the higher the chances of signal degradation. Locate the camera’s power supply as close to the camera as possible when the distance exceeds 200 ft. as the power level will drop over extended distances, resulting in video degradation. IMPORTANT: For Wi-Fi IP cameras, the cameras can be up to 300 ft.
Mounting Surface: Ensure your mounting surface holds at least four times the camera’s total weight. Camera Angles: Use the Live View on your recorder or on the app via your mobile device to verify that your camera will be at an ideal angle before permanently installing. Install the Cameras While your cameras may vary in appearance, these steps will cover installation basics. 1.
Step 6. Additional Cameras BTD2 / BTD8 Series Wired Recorder of the recorder) you have. Additionally, your Bluetooth® wired recorder is Wi-Fi recorder. Talk about convenient! a) Adding Additional Wired BNC Cameras list of wired BNC camera models that are compatible with your recorder.
c) Wi-Fi Expandability Your Bluetooth® wired recorder can hold up to 4 compatible Night Owl Wi-Fi devices. Our compatible Wi-Fi IP cameras can be easily moved as your viewing needs change. They simply need to be plugged into a power source and then paired to your wired recorder, which is easily done. Our 1080p Smart Video Doorbell is also compatible with your wired recorder and can help round out your coverage.
Connectivity IMPORTANT: To add a Wi-Fi IP camera or Smart Video Doorbell to your Bluetooth® wired recorder both devices MUST be connected to Adding a compatible Wi-Fi device is most easily achieved using the Night Owl ® Wireless Setup. If not, please view Create Your Account section of this manual now. To add a Wi-Fi IP Camera or Smart Video Doorbell follow these simple steps. TIP: Click Here 1. Visit Support.NightOwlSP.com 2. recorder) into the search bar 3.
2. Log in to the Night Owl Protect App from your Smart Device. 3. Tap on icon within the App. 4. Next, tap on the icon. 5. The app will search for the Wi-Fi device. Once it is discovered, tap on the Wi-Fi device. NOTE: As previously mentioned, please ensure both your Wi-Fi IP device and recorder are Network).
6. - You will be asked to disable your Smart Device’s mobile data while the app connects to the Wi-Fi device. Please exit the app and temporarily disable the data. You may turn it back on once the camera is connected. Once disabled, return to the app and tap on 7. You will now be asked if your Wi-Fi device’s status 8. tap 26 will take you to this screen.
9. Please connect the camera using the temporary NOIP network, then connect it to your Internet NOTE: The Wi-Fi IP device must be connected to recorder is connected to, in order to add the Wi-Fi device to the recorder. 10. Your Wi-Fi device will now connect.
11. is complete!” You will then be asked if you would like to add your new Wi-Fi device to your recorder. Tap 12. Once added, please take a moment to name your new Wi-Fi device. Then tap on 13. You can now begin viewing your new Wi-Fi device. On the Device page for your recorder, you will see this new device as an added camera.
BTWN8 Series Wi-Fi Recorder Need more coverage to boost your viewing area? Your Wi-Fi system comes with our AC Powered Wi-Fi IP cameras and can hold up to 8 total Wi-Fi devices. In section ), you can also add ). a) Pairing a Replacement / Add On Wi-Fi IP Camera For BTWN8 Recorder Model #’s: Compatible Wi-Fi IP Cameras (up to 8 total) WNIP-8LTA-BS WNIP-8LTA-BS-V2 WNIP-8LTA-BS-U WNIP-2LTA-BS WNIP-2LTA-BS-U WNIP-2LTAW-BS-U 1. Power on your new Wi-Fi IP device using the provided power adapter.
2. Log in to the Night Owl Protect App from your Smart Device. 3. Tap on your Bluetooth® recorder from the Devices page. 4. Tap on the icon. 5. Ensure your Wi-Fi IP device is in pairing mode and tap “Continue.” NOTE: If the Wi-Fi IP device is not in pairing mode, just tap 6. Your Bluetooth® recorder will now search for the Wi-Fi IP device.
7. Once the device has been paired, you will hear will now show in the list of cameras. 8. You can now tap on the newly added device to begin live viewing and accessing all of your product’s additional features.
b) Adding Other Wi-Fi Devices As noted, your BTWN8 Series Wi-Fi NVR is also compatible with our Wire Free instructions on adding these other Wi-Fi devices, please view below. For BTWN8 Recorder Model #’s: Compatible Wire Free Cameras (4 MAX) BWNIP-2TA-BS BWNIP-2TA-BS-V2 1. Visit Support.NightOwlSP.com 2. recorder) into the search bar 3. Click Click Here 4. Click For BTWN8 Recorder Model #’s: Compatible Doorbell (1 MAX) DB-WNIP2-SU 1. Visit Support.NightOwlSP.com 2. recorder) into the search bar 3.
Log In From a TV or Monitor While setup was easily achieved right from your Smart Device using Bluetooth®, many of the system’s advanced features and settings can be adjusted from a TV or monitor. For customers who prefer accessing their system remotely, don’t worry. You can access many of your system’s features and settings right from the app on your mobile device. have to keep your system connected to a TV or monitor permanently but can navigate the screens.
A. Phone Number: Protect Account. B. Email/Username: your name Email Verify My Email click Account C. Password: Enter your Night Owl Protect Account password. D. Save my username: Checking this will save your username, making it easier to log in next time. E. Forgot Password?: Click here if you have forgotten your login password. See Resetting/Forgot Your Password section for more information. F. Device Logout Time: Choose how/when you are logged out of the system. You can G.
A. Username: Will have Admin entered, as this is the default username for the system. B. Password: Enter the local password you created during the startup wizard. C. Forgot Password?: Click here if you have forgotten your login password. See section for more information. D. Device Logout Time: Choose how/when you are logged out of the system. You can E. Server Status: Shows the status of your recorder’s Internet connection. Synced means you are connected, whereas means you are not connected.
Live View (Navigation Bar) The navigation bar provides quick access to some of your recorder’s most commonly used features, such as view layouts and playback. See below for a quick look into these features / menus. G H I A B C D E F J A. Shut Down: Allows you to reboot or shut down your recorder. B. View Layouts: your connected cameras. C. Playback: Click here to quickly access the playback menu to see your recordings. D. System Info: Click here to access your system’s main menus.
G H I J Additional Information (Right Side of Navigation Bar) G. Internet Connected/Not Connected: Shows the current status of your recorder’s Internet connection. If the icon is grayed out, you are not connected. See Appendix. H. Bluetooth®: Shows whether you currently do or do not have a device paired to the recorder using Bluetooth®. If the icon is grayed out, no device is paired. See Appendix. I. Date & Time: Displays the current date and time. J.
View Layouts This option lets you adjust how many connected cameras appear on screen and what order they appear in. You can easily adjust the layout using the preset options or customize it to suit your viewing needs. Double click on any camera screen to make it full screen. Then double click again to return to your set view layout. IMPORTANT: With select models, you can even click and drag the cameras to rearrange them on screen. This feature does not apply to all recorder models.
Playback The Playback menu is where you go to access events and replay them. You can easily search for, playback and save recordings right from the convenience of your to do this from a TV or monitor. Additionally, from a TV or monitor you can back-up Backing Up ). A B I C-G H J L K Read the options below for how to navigate the playback screen. A. Search Detected Events by Date: B. Search Detected Events by Channel: want to search for recordings.
C D E F G C. Play/Pause Button: Will begin playback of the selected channel and pause playback. D. Rewind: Will begin rewinding the recordings. E. Fast Forward: Will begin fast-forwarding through the recordings. F. Audio: connected camera is audio-enabled. G. View Layout: Will display the view layout options for playback. The maximum number of channels that can be played back at the same time will vary by model. H H.
Backing Up / Exporting Recordings For Long-Term Storage As your recorder accumulates recordings, it eventually becomes full. When this happens, the oldest recordings stored are overwritten by the latest recordings. If there are recordings that you want to save long-term, you need to export them to a FAT32 / ExFat as detailed in the section below. WARNING IMPORTANT: DO NOT connect the recorder’s hard disk drive to your PC or Mac. • Windows OS • Mac Format for Windows OS 1. PC. 2.
Format for Mac 1. 2. Select Applications > Utilities and launch 3. in the Disk Utility Bar. Erase 4.
Exporting / Saving a Recording From within the playback menu, you will search for and playback your recordings. click on A A. Export Event: When the time indicator is on an event, this tab will appear. Clicking here lets you export the selected event to a connected storage device for long-term storage.
When you click on , you will be taken to this screen. On the left under Export, you will see information regarding the event you currently have selected. On the right under Destination, you will see information regarding where you are exporting/storing the recording. A D B E F G C H Export A. From Channel: What channel the recording has been captured from. B. Date: Shows the date of the recording. C. Event Information: or Vehicle) as well as the start and end time of the event. Destination D.
System Info Clicking the System Info icon takes you to this screen where you can gain more items to the left to learn more about that option and left-click one to proceed to that menu. Clicking will return you to the live view screen. About Menu The About menu will provide general information about your new system.
Device Name Use this menu to change the name of your recorder. It’s that easy! This may come in handy if you have more than one security system and want to quickly identify which is which. Ensure you save your changes. Firmware Version recorder connected to the Internet. It is crucial for the overall health of your system released to provide your recorder with the latest and greatest features and to is not current, our technical support team will be unable to provide live support. B A C A. check.
manual upgrade, click 47
Language You can choose from English, Spanish or French. Be sure to save your changes display the new language. Monitor Resolution type of monitor you have it connected to.
Date & Time Menu From this menu you can automatically sync the date and time for your system or manually set it. Your recordings are date and time stamped, so ensuring the date and time are current is important. For automatic syncing, your recorder must be connected to your Internet. If you IMPORTANT: Your recordings are date and time stamped, so ensuring the date and time are current is important.
A B C D E A. Sync Date and Time: You can click here to change the setting to “Use Network” automatically adjust to the current date and time based upon your device’s IP address. B. Time Zone: manually set the time zone for your recorder. C. Date: Lets you manually set the date for your recorder when Sync Date and Time is set D. Daylight Savings Time: Lets you enable or disable Daylight Savings Time when Sync E. Time: Camera Menu settings such as the spotlights and sound settings.
to other channels. To change the settings of a channel, click the channel from the left that you want adjusted and then its settings will appear on the right. From the right-side menu, you can change the settings for that channel. A B C D E A. Pencil Icon: Lets you change the channel name to more easily identify the camera connected to it. For instance, if this channel has a camera in your driveway, you could rename it “Driveway Cam.” B.
Recording Settings When you click on from the right-side of the menu, you will be taken to this screen. Ensure you save your changes. A B A. Event Based: Means the selected channel will record when human detection, facial capture, vehicle detection or standard motion detection occurs. *Select features do not apply to all models. B. Continuous: Allows you to switch that channel to record 24/7.
Copy Settings When you click on from the right-side of the Camera menu, you can easily take the settings from the current channel and copy them to another. Ensure you save your changes. A B A. Copy to Other Channels: B. Apply Changes: Remove Camera Option You can remove one of your paired Wi-Fi devices from the Camera menu. All you need to do is click on the trash can icon on the left-side of the Camera menu for the channel containing the Wi-Fi device you want removed.
Account Menu This menu provides access to your Night Owl Protect Account credentials. screen below with the username, email and phone number linked to your account. see the screen below.
Storage Menu This menu provides information regarding your recorder’s storage, such as capacity and available space. This is also where you will go if you need to reformat your hard Your recorder is set to auto-overwrite by default, meaning older recordings will be recorded over to make way for new recordings when the hard drive becomes full. perform a disk reformat.
regarding the status of the reformat. DO NOT disconnect or power down your recorder during this process. Diagnostics Menu cameras and recorder.
When you click on check. your system will begin running a device health Camera Diagnostics and System Diagnostics. A B C D E F A B C D E F G H Camera Diagnostics (use scroll bar to see all options) A. Status: Will display a checkmark if a camera is successfully connected to this channel. B. Signal: Will display the signal strength of that channel. C. Spotlight: Will display a checkmark if the camera connected to this channel has a spotlight. D.
F. Model: Will show you the model number of the camera connected to this channel. G. Series: Will show the Series of the connected camera. Series is good to know for support purposes and compatibility. H. Firmware Version: System Diagnostics IMPORTANT: If the diagnostic shows “Not Working” and you are within the warranty period for your product, you may need to contact technical support for troubleshooting. Please ensure your our agents will not be able to provide live assistance. A.
Below is a list of settings that can be changed. Again, we do not recommend adjusting these settings unless you have advanced networking knowledge. A B C D E F A.Network Type: Static is an option. B.IP: Change the IP address for your device. C.Gateway: Change the Gateway for your device. D.Netmask: Change the Netmask for your device. E.Primary DNS: F.
If you need more help with your system, don’t worry, we’ve got your covered. For a wide range of troubleshooting material such as your product manual, FAQ’s, how-to video tutorials and more, simply visit Support.NightOwlSP.com and enter the Series listed on the top of your recorder.
Reset Menu From this menu, you can restore the system’s settings to their default value or perform a factory reset. Both options will permanently delete your recordings, so please back-up any recordings you want saved before continuing. See section of this manual. Restoring your settings means the recorder will restore its default settings / values. Any adjustments you have made to the settings will be reversed and all recordings will be permanently deleted.
A Factory Reset will return the recorder to its default settings and remove the Protect Account. Simply click IMPORTANT: If you perform a Factory Reset, you will need to log in to the Night Owl Protect App, remove the recorder and then re-add the recorder to restore remote viewing capabilities.
Resetting / Forgot Your Password IMPORTANT: We value your privacy and work hard to keep your data secure. To securely reset your password, you can do so from the Night Owl Protect App or the Night Owl Web Portal. Reset Your Password from the Night Owl Protect App The quickest and easiest way to reset your password is through the Night Owl Protect App. Your recorder must be powered on and connected to the Internet before you complete these steps. 1. Tap “Account > your name > Change Password.” 2. 3.
Internet) IMPORTANT: If you did not connect your recorder to the Internet during the initial setup and instead chose to create a local password or if your 1. With your recorder connected to a TV or monitor, access the Login screen and click and follow the on-screen instructions. 2. Go to www.no-protect.com. 3. If you already created a Night Owl Protect account, simply log in. If not, create an account. 4. If the device has not been registered, click prompts.
Appendix Will open Shut Down Menu. Will display channel view layout options. Will go to the Playback Menu. Will go to the System Info Menu. System is locked. System is unlocked. Recorder is paired via Bluetooth®. Recorder is not paired via Bluetooth®. synced). Internet is NOT connected Panic – Will turn on siren and spotlight for all cameras. Will take you to pairing screen Click to turn spotlight on Will display for cameras with built-in microphone.
Glossary AC Powered Wireless: Means the cameras wirelessly communicate with the recorder / router, but must be powered on using the provided AC Camera Power Adapter. BNC: Means the cameras are hardwired to the recorder using BNC coaxial cabling. ® BTD2: enabled recorder, 1080p Wired BNC Cameras, Smart Detection Technology and Built-in Motion-Activated Spotlights. ® BTD8: Wired BNC Cameras, Smart Detection Technology and Built-in Motion-Activated Spotlights.
User Information Be sure to write down all the important information below and place it in a secure location. General Recorder Information NOTE: The UID is located on the support sticker on the top of your device. Night Owl Protect Information *this is the information used to access your Night Owl Protect Account.
Warranty manufacturing defects in material and workmanship. Product registration may be required to submit a warranty claim. In the event that the Product is defective, the Purchaser must i) contact Night Owl’s Technical Support Team, ii) provide Night Owl with the proof of purchase showing the product is still under warranty and was purchased from Night Owl directly or an Authorized Reseller and iii) return the Product to Night Owl.
Night Owl does not make any claims or warranties of any kind whatsoever regarding personal damage, loss or theft related to the Product or to its use for any harm, whether physical or mental related thereto.
Need More Help? 1 2 3 Please visit Support.NightOwlSP.com Enter the Series listed on the Product Support Sticker into the Search bar. Access the support material needed. www.NightOwlSP.com iPhone, iPad, Mac and Mac OS X are registered trademarks of Apple Inc. Windows, Windows XP, Windows Vista, Windows 7, Windows 8 and Windows 10 are registered trademarks of Microsoft Corporation in the United States and/or other countries.
