WG4 SERIES QUICK SETUP GUIDE Home & Business SECURITY SYSTEMS
What’s in the Box Package Contents * DISCLAIMER: The exact components of your product, images and quantities may vary depending on your model number. Wireless Gateway * Wireless IP Indoor Camera Model # WG-20W-4 Model # WCM-SD2PIN 9.8 ft. Camera Power Cord (1 per Camera) 1 x Gateway 1 x 9.8 ft. Gateway Power Cord Camera Reset Pin (1 per Camera) Camera Power Supply (1 per Camera) Adhesive Mounting Tape (1 per Camera) *1 x microSD Card (May not be included) 1 x 6 ft.
Status Light Keys Gateway Status Light Key Check out my Rear Channel LED Light is Solid – Camera is paired to a channel Channel LED Light is Flashing – Camera is not paired to a channel Wireless LED Light is Solid – Gateway is connected to the internet Wireless LED Light is Flashing – Gateway is not connected to internet Camera Status Light Key PWR SET NOTE: Status Light location depends on camera version. Allow up to 2 minutes for the cameras to initiate.
Connecting Your System (Router Not Included) ETHERNET 1 Plug one end of the included Ethernet cable into the Network port on the back of the Gateway. ETHERNET 2 Plug the other end of the Ethernet cable into a port on the back of your router. USB/Power Gateway Cord Power Supply (Surge protector or UPS not included) POWER CORD 3 Connect the Gateway power cord to the Power Input on the rear of the Gateway.
Using Night Owl Connect Download and Install Application 1 Download the app from the App Store or Google Play Store and install the application on your device. NOTE: Setup is the same for Smartphone and Tablet. 2 Create an account using an email address for the username and a password between 6–20 characters. 3 After completing the account setup and verification process, sign into the app and tap the “+” symbol to add a device.
Quick Tips Positioning Your Gateway GATEWAY GATEWAY Proper placement of the Gateway ensures maximum coverage for your property. • • • Place in a central location Mount cameras within 300 Ft of the Gateway Keep it close to your Router, if possible Installing and Formatting Gateway SD Card 1 Insert microSD card into the Gateway’s SD card slot. (May not be included). 5 2 Open the app. 3 Open the live view. 4 Tap the settings icon. 5 Tap “Format SD Card”.
Troubleshooting Camera(s) failed to pair to Gateway? Insert the reset pin into the Sync/Reset hole A or press and hold the reset button B until you hear the camera say “Please be patient. Camera is resetting.” Once the camera resets, you will hear “Camera is in pairing mode” and the Status light will flash quickly. NOTE: Reset one camera at a time. B B A WCM-SD2PIN NOTE: The Reset Button location depends on the camera version.
Need Help? CONTACT US PHONE (English, Spanish & French) Sales/Technical Support 1.866.390.1303 Live Chat 24/7, 365 days a year For system manuals, troubleshooting guides, FAQs, video tutorials and more: Please refer to the sticker located on the bottom of the device for steps on how to access your product’s support material. EMAIL Sales Support Sales@NightOwlSP.com Technical Support Support@NightOwlSP.com NEED SUPPORT? 1. Please visit www.NightOwlSP.com 2. Click Support on the top of the homepage. 3.
