User Manual

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ninjakitchen.com
TROUBLESHOOTING GUIDE
There is sediment in my coee�
• If using a permanent filter, the sediment at the bottom of the brewed coee may be due
to using finely ground coee.
• To reduce the amount of sediment in the brewed coee, use a slightly coarser grind
or use a paper filter.
NOTE: We DO NOT recommend using a paper filter in conjunction with the permanent
filter, as this could cause water and/or coee to clog or back up in the filter basket.
There are grounds in my coee�
• Either the permanent filter or a paper filter must be inserted into filter holder
when brewing.
• Using too many grounds can cause the filter holder to overflow. Once cooled,
clean out the filter holder and refill using the appropriate amount of coee
(1 scoop per cup).
• Finely ground coee can clog the filter holder. For best brewing results, use
a medium-grind coee.
Brew basket drips even after the brew cycle is completed�
• The removable filter holder valve may be clogged. Rinse the filter holder with
water and press the valve repeatedly until the clog is cleared.
Paper filter is folding over�
• The unit is designed to take a #4 cone filter. Be sure you are using this size and shape, as
larger sizes may fold over. Allow the filter holder to cool before handling. Be sure the paper
filter is folded along its two seams and is pressed firmly into the filter holder. Alternatively,
you can wet the sides of the paper filter to temporarily adhere it to the filter holder.
• If the problem persists, try using the permanent filter instead of a paper filter.
NOTE: When using a paper filter, DO NOT use the permanent filter.
Coee is too weak�
• For a stronger coee, use the Rich Brew setting, try darker-roast grounds, or use the
permanent filter rather than a paper filter. If you want an even bolder flavor, you can
add more coee grounds. Additional grounds do absorb water, so you may get more
concentrated coee but overall less liquid volume.
Coee is too strong�
• For milder coee, try the Classic Brew setting using light-roast grounds and a paper filter
rather than the permanent filter. If you want an even milder flavor, you can use fewer grounds.
Brew will not start�
NOTE: The brew will begin, pause, and then continue. This process is used to evenly
saturate the coee grounds.
• Ensure the unit is powered on and the display is illuminated. If there are no lights, the
machine is not getting power. Try a dierent outlet and press the Power button.
• Check to make sure there is water in the water reservoir.
• Make sure the carafe is in place. The brewer will not dispense coee if the carafe is not
under the brew basket. If it is not in place, the brew will remain in the brew basket, which
could lead to overflow.
• If the brew still does not start, it may be time to run a clean cycle. Please refer to the
Descaling Your Ninja® Coee Brewer section.
Brew cycle is too slow�
• A full carafe brew will take approximately 12–15 minutes. If a full carafe brew takes longer
than expected, you may need to descale your unit.
Carafe overflowed�
• The carafe may not have been empty prior to brewing, or the water level exceeded the
Max Fill line on the water reservoir prior to brewing. Reminder, DO NOT add additional
water to the reservoir after a brew or cleaning cycle has already started.
• For Classic brew, the carafe holds 60 fl. oz. To avoid overflows, make sure carafe is empty
prior to brewing and the water reservoir is not filled past the 12-Cup Line.
Brew basket overflowed�
• Check that the carafe is in place with the lid secured. If the carafe is in place, the bottom
of the filter holder may be clogged. This can happen with finely ground coee
or too many coee grounds in the filter holder. Rinse the filter holder with water and press
the valve repeatedly until the clog is cleared.
NOTE: We recommend using medium-grind coee.
ENGLISH