User Guide

30 Preface
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• To call a Nortel Technical Solutions Center for assistance, click the CALL
US link on the left side of the page to find the telephone number for your
region.
An Express Routing Code (ERC) is available for many Nortel products and
services. When you use an ERC, your call is routed to a technical support person
who specializes in supporting that product or service. To locate the ERC for your
product or service, go to the www.nortel.com/help web page and follow these
links:
1 Click CONTACT US on the left side of the HELP web page.
2 Click Technical Support on the CONTACT US web page.
3 Click Express Routing Codes on the TECHNICAL SUPPORT web page.