User manual

10 www.aeg.com
Problem Possible cause Solution
The lid is difcult to
open.
The lid gaskets are dirty or
sticky.
Clean the lid gaskets.
The compressor op-
erates continually.
Temperature is set incor-
rectly.
Refer to “Operation” chapter.
Many food products, to be
frozen, were put in at the
same time.
Wait some hours and then check
the temperature again.
The room temperature is
too high.
Refer to climate class chart on
the rating plate.
Food products placed in
the appliance were too
warm.
Allow food products to cool
to room temperature before
storing.
The lid has been opened
too frequently.
Do not leave the lid open longer
than necessary.
The lid is not closed cor-
rectly.
Check if the lid closes well and
the gaskets are undamaged and
clean.
There is too much
frost and ice.
The lid is not closed
correctly or the gasket is
deformed/dirty.
Refer to “Closing the lid”.
The water drainage plug is
not correctly positioned.
Position the water drainage plug
in the correct way.
Food products are not
wrapped properly.
Wrap the food products better.
Temperature is set incor-
rectly.
Refer to “Operation” chapter.
The lid is not shut properly
or do not close tightly.
Check if the lid closes well and
the gaskets are undamaged and
clean.
The temperature in
the appliance is too
low/too high.
The temperature regulator
is not set correctly.
Set a higher/lower temperature.
The lid is not closed cor-
rectly.
Refer to “Closing the lid”.
The food products tem-
perature is too high.
Let the food products tempera-
ture decrease to room tempera-
ture before storage.
Many products are stored
at the same time.
Store less products at the same
time.
The thickness of the frost is
greater than 4-5 mm.
Defrost the appliance.
The lid has been opened
often.
Open the lid only if necessary.
There is no cold air circula-
tion in the appliance.
Make sure that there is cold air
circulation in the appliance.