Full Product Manual
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WARRANTY
Under no circumstance will Novao be held responsible for
any damage as a result during or aer product
installaon. We will not be responsible for any labor or
installaon charges, freight cost, lost prot or any other
expenses associated with a defecve product. Novao’s
only responsibility is the replacement, exchange, or repair
of a defecve product. Novao will not be responsible for
product failures due to lack of maintenance. We will not be
held responsible for any damage or product failure due to
improper installaon, misuse, or failure to use a licensed
professional. Please read the care and maintenance
documentaon to determine the limits of proper use.
If you believe you have a warranty claim, contact
Novao, either through your local Dealer, Plumbing
Contractor, Home Center, or by wring: Novao Inc,
An.: Product Support, 3533 E. Corona Ave., Phoenix,
AZ 85048, USA. Please be sure to provide all pernent
informaon regarding your claim, including a complete
descripon of the problem, the product, model number,
color, nish, the date the product was purchased and from
whom the product was purchased. Also include the original
sales receipt. For other informaon, or to obtain the name and address of the service and repair facility nearest you,
email: support@novaoinc.com.
Novao makes no implicaon that our products comply with any or all local building or plumbing codes. It is the
consumer’s responsibility to determine local code compliance. This warranty extends to the original purchaser and
rst consumer.
Novao products have been made under the highest standards of crasmanship and quality. Each product of ours
undergoes strict quality control tesng to ensure years of enjoyment. Novao’s glass sinks oer a warranty for defects
in workmanship and/or materials when the product was purchased through an authorized Novao dealer. Novao’s
tempered glass sinks are backed by Novao’s Lifeme Limited warranty. Novao warrants to the original consumer
purchaser for as long as the original consumer purchaser owns their home (the “Warranty Period” for homeowners),
this sink will be free from defects in material and workmanship. All other purchasers including purchasers for
industrial, commercial and business use are excluded from this warranty. Warranes are not transferable, between
homes or owners and are only applicable to residenal use.
Need more help?
Feel free to contact our technical support anyme at 844.404.4242 or
email us at: productsupport@novaoinc.com. More informaon is also
available at: www.NovaoInc.com.
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