Instructions / Assembly

opposite end from the gear or motor).
Using the silicone spray with a straw
attached to the spray nozzle, lubricate
generously the area between the end of the
roller tube and the end bracket (pivot pin).
(See Detail #20) Take care not to over-
spray on the fabric material.
4-3 Before Calling for Service:
Important; If you are experiencing any
problems with the installation or
operation of your awning. Do not call
your retailer!!! First try the solutions
provided in the troubleshooting section below or call our Customer Service Support
Team at 1-800-858-5818. Our well trained staff can assist you.
Troubleshooting:
1. The awning has a knocking or cracking noise when operated.
S
olution The awning brackets have not been tightened completely. Be sure the mounting bar
is completely seated in the back of the mounting bracket and tighten the mounting bolt until
the locking lip on the inside of the mounting bracket is drawn down over the mounting bar.
(See Detail #6)
2. The fabric sags and is not tight.
S
olution The fabric can stretch if exposed to rain and water is allowed to pool-up on the
awning. Remember, your awning is designed for shade, not as a rain cover. Retract the awning
in and on the next sunny day, extend the awning and allow it to dry thoroughly. Your awning
should not be rolled up wet for long periods of time.
S
olution The arms are not fully extended. The fabric will be most taut when the arms are at
their furthest projection.
S
olution The arms are at full projection but you have continued to unwind the fabric off the
roller tube. Reverse cranking direction and retract the awning in until the fabric is taut.
Important: The fabric should always rollover the top of the roller tube, not from underneath.
(See Detail #18).
3. The awning squeaks when operated.
S
olution
A squeaking noise can resonate throughout the awning making it difficult to
identify the area to be lubricated. Most commonly it will be the pivot end of the roller tube.
Specifically, the area between the end bracket and the roller tube. See Section 4-2 on how to
lubricate the awning.
p.15
DETAIL #20