Oricom eco5100 Series Cordless phone with integrated answering system USER GUIDE Keep this user guide for future reference. ! WARNING DO NOT USE STANDARD/ALKALINE BATTERIES IN THIS PRODUCT, AS THERE IS A RISK OF EXPLOSION AND/OR INJURY. USE ONLY Ni-MH RECHARGEABLE BATTERIES AS SPECIFIED IN THIS USER GUIDE. CONTACT ORICOM FOR REPLACEMENT BATTERIES.
CONTENTS CONTENTS WARNINGS AND SAFETY INFORMATION …………………………………………… 1 Getting Started …………………………………………………………………………… 2 Installation and Charger ……………… 2 Pack contents …………………………… 4 Purchasing additional handsets ……… 4 Your cordless handset ………………… 5 Understanding the cordless handset display ………………………………… 6 Your eco5100 base unit ………………… 7 Bottom …………………………………… 8 Basic Operation …………………………………………………………………………… 9 During standby ………………………… 9 Cordless handset's LCD display ……… 9 Answering an incoming call……………
CONTENTS Cordless Handset Operation …………………………………………………………… 20 Handset ringer adjustment ………… Handset ringer melody ……………… Handset ringer volume ……………… Handset ringer On / Off …………… Multi-handset Operation …………… Intercom function …………………… Call transfer between cordless handsets …………………………… Conference calls …………………… Cordless handset keypad lock …… 20 20 20 20 21 21 22 22 22 Registration …………………………… Register new handsets on the eco5100 base ……………………… Remove handsets …………………… Language setting …………………… Hands
WARNINGS AND SAFETY INFORMATION WARNINGS AND SAFETY INFORMATION Avoid exposure of this telephone to moisture or liquid. To prevent electric shock, do not open the handset or base cabinet. Do not use the handset in an explosive hazard area such as where there is gas leaking. Do not use your telephone during an electrical thunderstorm as it is possible to get an electric shock. Refer to information contained in the White Pages Directory.
GETTING STARTED Getting Started Installation and Charger 1. Connect the mains adaptor (supplied) to the socket on the back of the base unit and to the wall mains supply. 2. Connect the telephone cord to the phone socket on the back of the base unit and into the wall phone socket. Note: In Australia some phone wall sockets are the old non modular style. If you have this type of wall socket you will need to purchase a “modular converter plug” (not supplied). These can be obtained from electronic stores.
GETTING STARTED WARNING RISK OF EXPLOSION IF BATTERY IS REPLACED BY AN INCORRECT TYPE. Never use non-rechargeable batteries. Use recommended type supplied with this product. Never use alkaline or lithium batteries. Do not dispose of the batteries in a fire, as they can explode. Do not open or mutilate the battery. Released electrolyte is corrosive and can cause damage to the eyes or skin. It can be toxic if swallowed. Avoid contact with metal objects when handling the battery.
GETTING STARTED Pack contents Depending on the model you have purchased this pack should contain the following items: If any of these are missing, please contact Oricom directly. eco5100-1 eco5100-2 Base units 1 1 Cordless handsets 1 2 Power adaptor 0 1 Charging cradle and power adaptor 0 1 Line cord 1 1 User guide 1 1 Handset Rechargeable AAA Ni-MH Batteries (1.2V 600mAh) 2 4 Purchasing additional handsets You may expand your eco5100 by adding more handsets eco5250WH.
GETTING STARTED Your cordless handset 1 2 3 4 5 6 7 8 9 11 10 12 1. Talk 9. 2. Left / Recall / Dial mode 10. Ringer Melody / Ringer Volume / 3. Menu / Ringer Off (On) Receiver Volume 4. Phonebook 11. # / Keypad lock 5. Right / CID (Caller ID) / Handsfree 12. LNR (Last Number Redial) / 6. Intercom 7. Delete / Mute 8.
GETTING STARTED Understanding the cordless handset display Left Arrow / Phonebook records Connected to telephone line.
GETTING STARTED Your eco5100 base unit 11 10 12 9 13 8 1 2 3 1. Page Page handset 2. OGM (ANS) Recording/Play OGM, Repeat Message 3. Stop / On/Off / ESC 4 5 6 7 7. Speaker Volume Up 8. Forward/MEMO Recording MEMO, Skip to next Message 9. Message Full Light 10. Play/Pause Stop action; Activating/Deactivating the Play MEMO/ICM Message; Pause answering machine; Exit the current playback. operation mode 11. Message/Power Light 4. Delete 12. Battery charge/Call Light 5. Time 13.
GETTING STARTED Bottom 2-9/GS 2-9/GS (Answering Machine Rings) CODE (Answering Machine PIN) 8
BASIC OPERATION Basic Operation During standby Note: If the power is not connected to the base unit. The cordless handset CANNOT operate. Cordless handset's LCD display HANDSET 1 : Handset number HANDSET : Current battery level : A constant signal icon indicates the cordless handset is linked to the base unit. When signal icon is flashing the handset needs to be re-registered (see page 23). Answering an incoming call When there is an incoming call, the phone rings and flashes on the display.
BASIC OPERATION Making an external call Normal dialling 1. 2. 3. Press key. Enter a telephone number. If you enter more than 14 digits, you only see the last 14 digits on the display. Press key to end the call. Pre-dialling 1. 2. 3. 4. Enter a telephone number. When necessary, press to erase the digit individually. Press key to dial. Press key to end the call. Mute feature Place a call on hold so that the caller will NOT be able to hear you but you can still hear the caller.
BASIC OPERATION Handset range Your eco5100 handset has a range of up to 300 metres outdoors and up to 50 metres indoors, in ideal conditions. If you carry the handset too far away from the base, you may go out of communication range and the antenna icon will flash in the display to warn you if you try to make a call, the handset will beep and return to “searching”.
BASIC OPERATION 3. Repeat steps 1-2 to swap between the two callers. Recall settings are: Australia (100ms, SHORT) and New Zealand (600ms, LONG). If this feature does not work correctly, check the country option. To change the Recall settings, press and hold /P key on the cordless handset to switch between “LONG” and “SHORT” on the display. Recall function when connected to a PABX If you have connected your telephone to a PABX, you can use all the facilities such as call transfer, automatic recall, etc.
BASIC OPERATION Handsfree mode During talking mode, 1. 2. Press key to switch to speakerphone mode. Press key again to cancel this feature. Or During standby mode, 1. 2. Press and hold Press key to switch to speakerphone mode. key again to cancel this feature. Volume adjustment (with handset) Handset volume control During standby mode, 1. 2. Press Press Volume 5. key.
CALLER ID OPERATION Caller ID Operation If you subscribe to your telephone operators service (charges may apply), numbers of the incoming calls will be displayed on the screen and stored in the call log (please consult your telephone service provider for details). The eco5100 can store the last 30 calls including: the record number, date/time, and phone number (up to 24 digits for the cordless handset). When you have new/unanswered calls, icon flashes on the base and flashes on the cordless handset.
CALLER ID OPERATION 5. Press key to confirm. The record is now saved into the phonebook. Then it goes back to the call log. Delete one or all CID record(s) Delete one CID record While you are viewing the CID record that you wish to delete, 1. 2. Press Press key. key to confirm. The display shows previous CID record. Delete all viewed CID records While you are viewing any CID record, 1. 2. Press and hold Press key. key to confirm. The display shows unviewed CID records.
LNR FUNCTION LNR Function (Last Number Redial) Redial the last number Your cordless handset stores the last 3 external numbers dialled, up to 24 digits per number. If the number exceeds 24 digits, the first 24 digits will be stored to memory. During standby mode, 1. 2. 3. Press /P key. When necessary, press number. Press key to dial. Press key. /P key again until you have selected your desired Or 1. 2. Press /P key to redial the last number.
LNR FUNCTION Store the last number dialled While you are viewing a previously dialled number that you wish to save, 1. Press shown. 2. Press the numeric keys to enter the Name. If you made a mistake, press key to edit it. 3. 4. 5. Press key. The display on the right is NAME ? key to complete editing the Name and proceed to edit the Number. Press the numeric keys to edit the Phone number when necessary. Press key to confirm. The record is now saved into the phonebook.
PHONEBOOK Phonebook Add new records You can store up to 50 phonebook records in each handset. Each record can contain up to 24 digits per number and 14 characters per name. During standby mode, NAME ? 1. Press and hold right is shown. 2. Press the numeric keys to enter the Name. If you made a mistake, press X key to edit it. Press and hold key to delete the entire name. 3. 4. Press 5. key. The display on the key to complete editing the Name and proceed to edit the Number.
PHONEBOOK 2. Press key to erase the last character, or press and hold key to erase the entire characters. 3. 4. Press 5. key to complete editing the Name and proceed to edit the Number. Press key to erase the last digit, or press and hold entire digits. Press key to erase the key to confirm. Then it goes back to standby mode. Delete one record While you are viewing the record that you wish to delete, 1. 2. Press Press 19 key. A confirmation message “DELETE?” is displayed.
CORDLESS HANDSET OPERATION Cordless Handset Operation Handset ringer adjustment Handset ringer melody During standby mode, 1. Press and hold MELODY 3 key. flashes and the current melody option appears. 2. 3. Press Press or key to select the melody option (1 to 9 for adjustment). key to confirm. Handset ringer volume During standby mode, 1. Press key. Display shows the current volume level. 2. Press or VOLUME 3 key to select the volume level.
CORDLESS HANDSET OPERATION Multi-handset Operation Your eco5100 can have up to 4 handsets registered to the base unit. Each handset has its own number HS-1, HS-2, HS-3 and HS-4 shown on the left-hand side of the display.
CORDLESS HANDSET OPERATION Call transfer between cordless handsets When there is an incoming external call, 1. 2. 3. Press INT key. The display on the right is shown. Key the handset number (1, 2, 3, or 4) you wish to transfer. Press key to exit Intercom mode and return to standby mode. Conference calls This function allows 3 parties (yourself + external call + intercom call ) to be connected at the same time. When there is an incoming external call, 1. 2. 3. 4. 5. 6. Press INT key.
CORDLESS HANDSET OPERATION Registration Register new handsets on the eco5100 base The handsets which come in the same pack are already registered to the base. If you buy new handsets. You need to register them before use. 1. Charge the batteries (for 15 hours). 2. Register the handset (to the base unit). Each base can register up to 4 handsets. During standby mode, 1. Press and hold key on the base unit for 10 seconds. The In Use light will flash. 2.
CORDLESS HANDSET OPERATION 3. Press key to confirm. The display on the right is shown. 4. 5. Enter the default value 0000. Press key to confirm and the display on the right is shown. 6. Press the numeric keys (1-4) to enter the handset number. 7. Press PIN ? REMOVE HS ? key to confirm and return to standby mode. Language setting To select the display language, 1. 2. 3. 4. 5. Press Press Press Press Press LANGUAGE key during standby mode. or key to select “LANGUAGE” from the display.
CORDLESS HANDSET OPERATION Base Volume During standby mode, 1. 2. 3. 4. 5. Press key. Press or Press Press selection. Press key to select “BS VOLUME” from the display. key to enter the mode. or key to select volume levels. There are 5 levels and off for key to confirm. Base Melody During standby mode, 1. 2. 3. 4. 5. Press key. Press or Press Press lection. Press key to select “BS MELODY” from the display. key to enter the mode. or key to select volume levels.
ANSWERING MACHINE OPERATION Answering Machine Operation Answering machine On / Off During standby mode, 1. Press and hold key to switch the answering machine off. “Answering off” will be heard followed by two short beeps. Note: During Off mode, the answering machine is set to Announcement Two mode automatically. It will answer the call after 12 rings, and then switch to remote control mode. This feature can not be turned off. During Off mode, 1. Press and hold key to switch the answering machine on.
ANSWERING MACHINE OPERATION 6. Press be heard. or 7. Press key to confirm setting and go back to standby or off mode. MEMO key to select minutes. Voice prompt at each selection will Answering machine Ring delay Setting This setting is used to set how quickly the answering machine answers an incoming call. Default number of rings -3 1. Press and hold 2-9/GS key (bottom of base) for 2 seconds. “Please set rings” will be heard followed by a short beep, after a pause then prompt current rings. 2.
ANSWERING MACHINE OPERATION 2. Press or key to select a new first digit and press CODE button to confirm. You will hear the second digit, eg: 2. 3. Press or key to select a new second digit and press the CODE button to confirm. You will hear the third digit, eg: 3. 4. 5. Press MEMO MEMO or MEMO key to select a new third digit. Press CODE key to confirm setting and the new security code will be heard, then the answering machine will return to standby mode.
ANSWERING MACHINE OPERATION 2. 3. 4. 5. Press and hold key until you hear a long beep and see light flash. Speak into the microphone (15cm from the base unit’s microphone). Press review. key to stop recording, the machine will play back recording for To recall the default OGM press X during OGM playback. Note: If the OGM is less than 3 seconds, it is not valid. The machine will stop automatically after 2 minutes. Play OGM During standby mode, 1. 2. Press key to play the OGM.
ANSWERING MACHINE OPERATION ICM (Incoming Messages) Record ICM During OGM 1 mode, the machine can record callers’ messages. During recording mode, the light will flash. The machine will stop automatically after recording 2 minutes. Or you can stop recording by pressing key. Note: The CID number is displayed if you have subscribed to that service. The Message recording time is from 3 seconds to 120 seconds. Play ICM Incoming messages are played back in the sequence they were recorded.
ANSWERING MACHINE OPERATION Memo Record memo You can record memos for other users of the unit to hear. The maximum recording time is 2 minutes. During standby mode, 1. 2. 3. MEMO Press and hold key until you hear a long beep. Speak into the microphone after the beep. Press key to stop recording or recording will stop after 2 minutes. The recorded memo will playback automatically for review. Play memo The memo is played back together with the incoming messages (ICM). 1. Press 2.
ANSWERING MACHINE OPERATION Delete all messages While the unit is in standby mode, you can delete all the old messages but not new messages. Press and hold X key until you hear a long beep, and then “All message erased” will be heard. It means that the old messages will be deleted, but the new messages will not be deleted. Remember to delete messages! To avoid exceeding the memory storage capacity, always delete messages after listening.
ADVANCED ANSWERING SYSTEM Advanced Answering System Remote control You can access your answering machine when you are away by using any touch tone phone. You have to enter the Security PIN to access the answering machine. The default PIN is 321 (Refer to “Answering machine PIN Number Setting” on P27). Switch your answering machine on remotely 1. Place a call to your answering machine. When the answering machine answers the call, it will play the OGM. 2.
ADVANCED ANSWERING SYSTEM Remote operation keys Keys on remote phone keypad Operation 1 Replay the current message 1 (Press twice) Skip back to the previous message 2 Play new messages /Pause during playing messages 3 Skip forward to the next message 4 Playback OGM 5 Record a new OGM 6 Stop playback or recording 7 Delete the current message 8 Switch the machine off 9 Switch the machine on / Switch between OGM1 or OGM2 0 Delete all old messages * Skip announcement during playback #
CUSTOMER SUPPORT Customer Support If you feel this product is not working correctly please consult the user guide and ensure that you are using the product in accordance with the instructions. Remove all extra telephone equipment and connect only this telephone directly to the telephone socket. If the fault is still present, connect another telephone (if available) to the telephone socket. The results will show you whether the fault lies with this unit or with the telephone line.
APPENDIX Appendix Troubleshooting Problem Possible cause(s) Solution(s) No dial tone on the cordless handset. 1. The base unit is not properly connected. 2. Too far from the base unit. 3. Battery charge is low. 4. Incorrect battery polarity. 5. Re-register handset. 1. Check CONNECTION to power and telephone line. 2. Move handset CLOSER to base unit. 3. CHARGE battery. 4. RE-INSERT batteries and check + and . 5. Handset not registered. Antenna symbol is flashing. 1. The handset is not registered.
APPENDIX Problem Possible cause(s) Solution(s) Phone does not ring when a call comes in. 1. The ringer is off. 2. Too many phones are sharing the same phone line. 3. Base unit not plugged in. 1. Turn ON the ringer. 2. Disconnect some of the phones from the phone line. 3. Check base unit CONNECTIONS. Keypad does not work. Keypad may be locked. UNLOCK the keypad. Busy tone + in use light on. 1. Other handset may still be connected. 2. Check power supply connection. 1.
APPENDIX Product Specifications Phone – Oricom eco5100 Specifications Frequency range 1.88-1.897 GHz (bandwidth=20MHz) Channel bandwidth 1.
APPENDIX Warranty Information (Australia) (a) Warranty. Oricom warrants that the product is free from defects in materials and workmanship for a period of 12 months effective from the date of purchase. This warranty in no way affects your statutory warranty under the Trade Practices Act 1974 or any other similar legislation.
APPENDIX Notes for operation in New Zealand The grant of a Telepermit for any item of terminal equipment indicates only that Telecom has accepted that the item complies with the minimum conditions for connection to its network. It indicates no endorsement of the product by Telecom, nor does it provide any sort of warranty.
Customer Support Australia New Zealand Oricom International Pty Ltd Locked Bag 658, South Windsor NSW 2756, Australia Email: support@oricom.com.au Atlas Gentech (NZ) Limited Private Bag 14927, Panmure, Auckland Email: support@atlasgentech.co.nz Web: www.oricom.com.au Web: www.atlasgentech.co.nz Fax: (02) 4574 8888 Fax: (09) 574 2722 Ph: 1300 889 785 Ph: 0900 50 025 (Toll Call) To view the full Oricom range, please visit the Oricom website: www.oricom.com.