Warranty Manual

Product. For purposes of this Limited Warranty, “refurbished” means a product or part
that has been substantially returned to its original specifications; or (3) replace the
Product with a Product that is the same or of a similar style to the Product customer
returned to Otter under this Limited Warranty or a substitute equivalent to customer’s
original purchased Product that may not be of like kind (depending on availability). Otter
will make every effort to replace OtterBox Private Collection and Limited
Edition/Specialty Products or discontinued products but cannot guarantee their
availability for replacement. Any OtterBox Private Collection and Limited
Edition/Specialty Products or discontinued product still under its applicable warranty that
cannot be replaced with an identical product will be replaced with the equivalent model
based on availability. Replacement with the same color cannot be guaranteed.
Replacement or repaired Products are warranted as above only for the remainder of the
original applicable Warranty Period. In the event of a defect, these are customer’s sole
and exclusive remedies. This Limited Warranty is extended only to the original end-use
customer, and will not be extended to any other person or transferee.
EXCLUSIONS AND LIMITATIONS
Except for the remedies expressly set forth above or to the extent restricted or
prohibited by applicable law, the entire risk as to the quality and performance of the
Products is with the customer, and the customer assumes the entire cost of repair
should the Products prove defective following their purchase. In addition to and without
limiting the generality of the foregoing disclaimers, this Limited Warranty does not,
under any circumstances, cover defects resulting from: normal wear and tear or
otherwise due to the normal aging of the Product; cosmetic damage, including but not
limited to scratches, dents and broken plastic unless failure has occurred due to a
defect in manufacturing, materials or workmanship; improper or unreasonable use or
maintenance; failure to follow operating instructions; accident; excess moisture; insects;
damage caused by accident, abuse, misuse, fire, lightning, earthquake, or other
external cause; power surges; connections to improper voltage supply; unauthorized
alteration or modification of original condition; damages caused by inadequate packing
or shipping procedures; loss of, damage to or corruption of stored data; damages
caused by use with non-OtterBox products; Products that require modification or
adaptation to enable them to operate in any country other than the country for which
they were designed, manufactured, approved and/or authorized, or repair of products
damaged by these modifications; and products purchased from unauthorized dealers
that are not subject to Otter’s quality controls. FOR CUSTOMERS WHO ARE
COVERED BY AN APPLICABLE CONSUMER PROTECTION LAW OR REGULATION
IN THEIR STATE, PROVINCE, OR COUNTRY OF PURCHASE OR RESIDENCE, THE
BENEFITS TO CUSTOMER UNDER THIS LIMITED WARRANTY ARE IN ADDITION
TO OTHER RIGHTS AND REMEDIES OF CUSTOMER UNDER SUCH LAWS OR
REGULATIONS. SUCH BENEFITS MAY INCLUDE ADDITIONAL WARRANTIES OR
RIGHTS RELATING TO THE PERFORMANCE OF THE PRODUCT AND REMEDIES
APPLICABLE IN THE EVENT OF A DEFECT. THIS LIMITED WARRANTY WILL BE
INTERPRETED UNDER THE LAWS OR REGULATIONS THAT APPLY TO
CUSTOMER IN ANY STATE, PROVINCE, OR COUNTRY, AND ANY PROVISION OF