Using Your Palm® Wi-Fi® Card with the Treo™ 700w Smartphone
Copyright Copyright © 2005 Palm, Inc. All rights reserved. Palm, Treo, and the Palm and Treo logos are among the trademarks or registered trademarks owned by or licensed to Palm, Inc. Wi-Fi is a registered certification mark of the Wi-Fi Alliance. All other brand and product names are or may be trademarks of, and are used to identify products or services of, their respective owners. Disclaimer and limitation of liability Palm, Inc.
Table of Contents Using Your Palm® Wi-Fi® Card with the Treo™ 700w Smartphone..... 1 Inserting and removing the Wi-Fi card.............................................................. 2 Setting up a Wi-Fi connection............................................................................ 3 Connecting to a network that broadcasts its name.......................................... 3 Connecting to a closed network ........................................................................
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CHAPTER 1 Using Your Palm® Wi-Fi® Card with the Treo™ 700w Smartphone [ * ] NOTE This guide is for users who are using the Palm® Wi-Fi® card with a Treo™ 700w smartphone only. If you are using the Wi-Fi card with a different device such as a Palm OS handheld, refer to the Getting Started Guide and the documentation on the CD included with the Wi-Fi card for setup and usage instructions. The CD also contains software necessary to use the Wi-Fi card with other devices.
CHAPTER 1 Tip When the Wi-Fi card is inserted, tap the ? icon in the upperright corner of any Wi-Fi setup or connection screen for useful tips. Using Your Palm® Wi-Fi® Card with the Treo™ 700w Smartphone Inserting and removing the Wi-Fi card Insert the card into your smartphone’s expansion card slot with the Palm logo label facing the front of the smartphone. Push the card in until you hear the confirmation tone. The top of the card extends from the slot when the card is fully inserted.
Using Your Palm® Wi-Fi® Card with the Treo™ 700w Smartphone Setting up a Wi-Fi connection Some Wi-Fi networks are known as open networks because they broadcast their name (SSID) and do not require a password. Other Wi-Fi networks broadcast their name but do require a password. Networks that do not broadcast their name are known as closed networks. Follow the instructions for the type of network you want to connect to. The title bar on your smartphone displays an icon to show Wi-Fi connection status.
CHAPTER 1 Did You Know You can conserve battery power by removing the Wi-Fi card or turning off a Wi-Fi connection when you are not going to use it for an extended time. Using Your Palm® Wi-Fi® Card with the Treo™ 700w Smartphone 4. If the New Network Detected dialog box appears, select the network you want to connect to. 5. If prompted, select whether to use this network to connect to the Internet (or to your work network using a virtual private network— VPN), or to connect to your work network. 6.
Using Your Palm® Wi-Fi® Card with the Treo™ 700w Smartphone CHAPTER 1 1. Wake up your smartphone’s screen, and then insert the Wi-Fi card into the expansion card slot. 2. Tap Wi-Fi in the title bar. 3. Select the Settings link. 4. Select Network Cards . 5. Select Add New. 6. On the General tab, set the following: • Network name: Specifies the SSID provided by the system administrator. • Connects to: Specifies whether this connection connects to the Internet or to Work.
CHAPTER 1 Using Your Palm® Wi-Fi® Card with the Treo™ 700w Smartphone — WPA-PSK: Indicates the network is a WPA network that requires a preshared key (password). • Data Encryption: Sets the encryption method. The options in this list vary based on your Authentication setting. — Disabled: Turns data encryption off. — WEP: Turns on the wired equivalent privacy encryption method. — TKIP: Turns on the temporal key integrity protocol encryption method.
Using Your Palm® Wi-Fi® Card with the Treo™ 700w Smartphone Connecting to a previously configured network After you set up a Wi-Fi connection, it’s easy to connect to that network. If you have access to multiple Wi-Fi networks, you can select which network you want to connect to. 1. Wake up your smartphone’s screen, and then insert the Wi-Fi card into the expansion card slot. 2. Tap Wi-Fi in the title bar. 3. Select the Settings link. 4. Select Network Cards . 5.
CHAPTER 1 Tip Some VPN servers require that you install specific VPN software on your smartphone. Go to www.palm.com/vpn for more information. Using Your Palm® Wi-Fi® Card with the Treo™ 700w Smartphone 1. Press Start and select Programs. 2. Select ActiveSync . 3. Select the set up your device to sync with it link. 4. Enter the Exchange server address. Select Next. 5. Enter your Windows login username and password. Enter the domain information provided by your system administrator.
Using Your Palm® Wi-Fi® Card with the Treo™ 700w Smartphone Check with your company's system administrator to see if a VPN is required to access the corporate network. If you need a VPN, you may need to purchase and install a third-party VPN client. Before you begin setting up a VPN, ask your network administrator for the following information: • Your username and password • Your server’s domain name • Your server’s TCP/IP settings • Your server’s host name or IP address 1. 2. 3. 4. 5.
CHAPTER 1 Tip A green LED indicator on the front of the WiFi card glows steadily when a Wi-Fi connection has been established. The LED indicator blinks when the connection is being attempted, and is off when Wi-Fi is turned off. Using Your Palm® Wi-Fi® Card with the Treo™ 700w Smartphone Turning Wi-Fi on or off Wi-Fi turns off automatically when you remove the card from the expansion card slot.
Using Your Palm® Wi-Fi® Card with the Treo™ 700w Smartphone CHAPTER 1 Editing Wi-Fi network settings You can modify your wireless network settings at any time. For example, you can add or edit authentication or network key settings. 1. Wake up your smartphone’s screen, and then insert the Wi-Fi card into the expansion card slot. 2. Tap Wi-Fi in the title bar. 3. Select the Settings link. 4. Select the Connections tab, and then select Network Cards . 5. Select the name of the network you want to edit. 6.
CHAPTER 1 12 Using Your Palm® Wi-Fi® Card with the Treo™ 700w Smartphone Using Your Palm Wi-Fi Card
CHAPTER 2 Common Questions If you have a problem with your Palm® Wi-Fi card, review the questions in this section. If you are still having problems, contact Technical Support by going to www.palm.com/support. Why can’t I make a wireless connection? • Your Wi-Fi card is designed to connect to a wireless access point. Consult your wireless access point manual and the manufacturer website for troubleshooting information regarding your wireless access point.
CHAPTER 2 Common Questions Why can’t I synchronize my smartphone wirelessly using the Wi-Fi card? Check the signal status bars to make sure you are connected to your wireless network. See Viewing signal strength. What do I do if my smartphone does not recognize the Wi-Fi card when I insert it? If the connection title bar icon does not change when you insert the Wi-Fi card—indicating that your smartphone is not recognizing the card—first remove the card, then reinsert it.
Common Questions CHAPTER 2 Contacting Technical Support If you cannot solve your problem, go to www.palm.com/support or send an email message to your regional Technical Support office. Before requesting support, experiment a bit to reproduce and isolate the problem.
CHAPTER 2 16 Common Questions Using Your Palm Wi-Fi Card
FCC Product Regulatory Information FCC Statement This device complies with part 15 of the FCC rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC rules.
FCC ESD-susceptible equipment Even a small amount of ESD can harm circuitry, so when working with electronic devices, take measures to help protect your electronic devices, including your Palm Wi-Fi card, from ESD harm. Although Palm has built protections against ESD into its products, ESD unfortunately exists and, unless neutralized, could build up to levels that could harm your equipment.