Telephone User Guides
Table of Contents Large Screen Display !"#$%"&&'("& )))))** + ,-.$%"&&'("& )))))** / 0"(1-'2$%"&&'("& )))))** 3 456".1-".$%"&&'("& )))))** 7 82""9:;(& )))))** < ='--$>?2#'2.:;( )))))** @A >?2#'2.
Table of Contents Small Display F?:5"$%':-$%";1 )))))** @K !"#$%"&&'("& )))))** @< ,-.$%"&&'("& )))))** +A 0"(1-'2$%"&&'("& )))))** +@ 456".1-".$%"&&'("& )))))** ++ 82""9:;(& )))))** +E ='--$>?2#'2.:;( )))))** +J >?2#'2.$%"&&'("& )))))** +3 B:&92:C19:?;$D:&9& )))))** +7 !?9:HI )))))** +< L2';56:;( )))))** EA 0"5I5-".
Table of Contents Non-Integrated F?:5"$%':-$%";1 )))))** E/ D:&9";$,G9:?;& )))))** E3 4";.
Large Display Telephone API-Integration User Guide
First Time User Setup As a first time user of the PanaVoice Courier Voice Mail System, you will be asked to perform your mailbox customization. Please follow the steps below to customize your mailbox, keep in mind that the system will “time out” after thirty seconds of perceived inactivity. You may want to read and familiarize yourself with the instructions (Steps 17 below) before you actually begin. If you make a mistake or hit the wrong menu option, vious menu. # will bring you back to the pre- 1.
New Message O?$:PP".:'9"-I$2"G-I$9?$96"$5'--"2$Q:'$ '$P"&&'("*$$RQ':-'C-"$H?2$:;9"2;'-$ P':-C?S"&$?;-I* 0"G-'I&$96"$";9:2"$P"&&'("* O?$H?2#'2.$96"$P"&&'("$9?$ ';?96"2$P':-C?S*$$D:&9";$';.$ >?--?#$V2?PG9&* B:'-&$96"$"S9";&:?;$?H$96"$5'--"2*$ 8:Q"&$96"$5'--$2"5":Q".$9:P"$';.$ .'9"$&9'PG*$$ 0"Q"2&"&$96"$P"&&'("$CI$3$&"5?;.&$ TG2?(2'PP'C-"U* R.Q';5"&$96"$P"&&'("$CI$3$ &"5?;.&$TG2?(2'PP'C-"U*$ V'1&"&$96"$P"&&'("$H?2$EA$&"5?;.&* O6"$P"&&'("$:&$&'Q".$9?$W,-.$ %"&&'("&XW$';.
New Message (cont.) 4";.&$96"$P"&&'("$9?$96"$P':-C?S$-:&9".$T>'Q?2:9"U* O?$56';("$96"$P?&9$?H9";$1&".$W>'Q?2:9"W$ P':-C?SX$?2$1&"$96"$B:2"59?2IX$G2"&&$96"$ 5?22"&G?;.:;($&?H9$N"I*$$R19?P'9:5'--I$ ?G";&$96"$B:2"59?2I* 4";.&$'$P"&&'("$9?$'$P':-C?S$C19$.?"&$;?9$&'Q"$:9$ '&$'$H'Q?2:9"*$$Y&".$H?2$&";.:;($P"&&'("&$?96"2$ 96';$H'Q?2:9"&* Y&"$96"$B:2"59?2I$#6";$I?1$.?;Z9$N;?#$96"$."&:2".$ "S9";&:?;$;1PC"2* Y&"$R..$9?$'..$'$5?PP";9$ 9?$96"$P"&&'("$C":;($ H?2#'2.".* Y&"$0"P?Q"$9?$2"P?Q"$'$ G2"Q:?1&-I$'99'56".
Old Message O?$:PP".:'9"-I$2"G-I$9?$96"$5'--"2$Q:'$ '$P"&&'("*$$RQ':-'C-"$H?2$:;9"2;'-$ P':-C?S"&$?;-I* 0"G-'I&$96"$";9:2"$P"&&'("* O?$H?2#'2.$96"$P"&&'("$9?$ ';?96"2$P':-C?S*$$D:&9";$';.$ >?--?#$V2?PG9&* B:'-&$96"$"S9";&:?;$?H$96"$5'--"2*$ 8:Q"&$96"$5'--$2"5":Q".$9:P"$';.$ .'9"$&9'PG*$$ 0"Q"2&"&$96"$P"&&'("$CI$3$&"5?;.&$ TG2?(2'PP'C-"U* R.Q';5"&$96"$P"&&'("$CI$3$ &"5?;.&$TG2?(2'PP'C-"U*$ V'1&"&$96"$P"&&'("$H?2$EA$&"5?;.&* O6"$P"&&'("$:&$2"912;".$9?$W,-.$ %"&&'("&*W$$!?#$I?1$5';$'59$?;$?96"2 ?-.
Old Message (cont.) O?$56';("$96"$P?&9$?H9";$1&".$W>'Q?2:9"W$ P':-C?SX$?2$1&"$96"$B:2"59?2IX$G2"&&$96"$ 5?22"&G?;.:;($&?H9$N"I*$$R19?P'9:5'--I$?G";&$96"$ B:2"59?2I* 4";.&$96"$P"&&'("$9?$96"$P':-C?S$-:&9".$T>'Q?2:9"U*$ >:2&9$9#?$-:;"&$'2"$W>'Q?2:9"&W* 4";.&$'$P"&&'("$9?$'$P':-C?S$C19$.?"&$;?9$&'Q"$:9$ '&$'$H'Q?2:9"*$$Y&".$H?2$&";.:;($P"&&'("&$?96"2$ 96';$H'Q?2:9"&* Y&"$96"$B:2"59?2I$#6";$I?1$.?;Z9$N;?#$96"$."&:2".$ "S9";&:?;$;1PC"2* Y&"$R..$9?$'..$'$5?PP";9$9? 96"$P"&&'("$C":;($ H?2#'2.".
Send Regular Message 4";.&$96"$P"&&'("$9?$96"$P':-C?S$-:&9".*$$$ >:2&9$9#?$-:;"&$'2"$W>'Q?2:9"&W*$$ O?$56';("$96"$P?&9$?H9";$1&".$W>'Q?2:9"W$ P':-C?SX$?2$1&"$96"$B:2"59?2IX$G2"&&$96"$ 5?22"&G?;.:;($&?H9$N"I*$$R19?P'9:5'--I$?G";&$ 96"$B:2"59?2I* \H$I?1$N;?#$96"$P':-C?S$I?1$#?1-.$-:N"$9?$ &";.$I?12$P"&&'("$9?X$G2"&&$96"$ 5?22"&G?;.:;($&?H9$N"I$';.$";9"2$96"$."&:2".$ P':-C?S$;1PC"2$6"2"*$$ Y&"$96:&$9?$'55"&&$B:&92:C19:?;$D:&9&$96'9$ 6'Q"$C"";$52"'9".$:;$96"$F%$4"91G* Y&"$4";.$$9?$&";.
Scheduled Messages O6"$5122";9$.'9"$:&$96"$."H'1-9*$$D"'Q"$96:&$.'9"$9?$&";.$'$ P"&&'("$-'9"2$96'9$.'IX$?2$G2"&&$96"$&?H9$N"I$9?$56';("$ 96"$";92I$9?$96"$."&:2".$.'9"* O6"$5122";9$9:P"$:&$96"$."H'1-9*$$D"'Q"$96:&$9:P"$9?$&";.$'$ P"&&'("$'9$96"$&'P"$9:P"$?;$';?96"2$.'IX$?2$G2"&&$96"$ &?H9$N"I$9?$56';("$96"$";92I$9?$96"$."&:2".$9:P"* ,;5"$I?1$6'Q"$96"$."&:2".$.'9"X$9:P"$';.$R%$ ?2$V%$&"99:;(X$."G2"&&$W!"S9W$9?$(?$9?$96"$;"S9$ &52"";* O6"$."H'1-9$R%$?2$V%$:&$&"9$'55?2.
Scheduled Messages (cont.) Use Send to send your message. Use Delete to delete your recorded message. Use Listen to listen to the message you just recorded. Use ReRecord to rerecord your message. Use Append to add to your current message. Use Receipt to be notified of when your message has been heard. Use Private to mark your message private and prevent it from being forwarded. To mark your message urgent. Urgent messages receive various privileges (see Msg Notification and Call Forwarding).
Greetings Press the soft keys on the right side to hear and "Setup" your message for each corresponding category. Press the soft keys on the left to "Activate" the corresponding message. A star appears to show that it is toggled on. Press the soft keys on the right side to hear and "Setup" your message for each corresponding category. Press the soft keys on the left to "Activate" the corresponding message. A star appears to show that it is toggled on.
Call Forwarding O?$'..$';$"S9";&:?;X$G2"&&$96"$W4"91GW$N"I 96'9$5?22"&G?;.&$#:96$96"$."&:2".$-:;"*$$O6"$ 1&"2$:&$C2?1(69$9?$96"$W4"91GW$&52"";$ #6"2"$96"I$'2"$'C-"$9?$1&"$96":2$ W>'Q?2:9"&XW$";9"2$';$"S9";&:?;X$1&"$'$ .:2"59?2IX$?2$."-"9"$';$"S9";&:?;$H2?P$96:&$ -:&9* 4";.&$96"$5'--$9?$96"$"S9";&:?;$-:&9".$T>'Q?2:9"U*$$$ >:2&9$9#?$-:;"&$'2"$W>'Q?2:9"&W*$$ O?$56';("$96"$P?&9$?H9";$1&".$W>'Q?2:9"W$ P':-C?SX$?2$1&"$96"$B:2"59?2IX$G2"&&$96"$ 5?22"&G?;.
Call Forwarding (cont.) O?$'59:Q'9"$';$"S9";&:?;$H?2$='--$>?2#'2.:;(X$ &:PG-I$9?((-"$?;$96"$5?22"&G?;.:;($&?H9$N"I*$$O?$ 2"P?Q"$96"$;1PC"2$H2?P$96"$&"^1";5"$C19$;?9$ G"2P';";9-I$H2?P$96"$-:&9X$&:PG-I$9?((-"$96"$ 5?22"&G?;.:;($&?H9$N"I$?HH*$$O6"$"S9";&:?;$#:--$C"$ 5'--".$:;$96"$?2."2$96'9$96"I$'GG"'2$?;$96"$-:&9*$$R;$ :;'59:Q"$G?&:9:?;$#:--$;?9$C"$5'--$H?2#'2.".$9?*$ V2"&&$96"$W!"S9W$N"I$9?$"S:9$#6";$96"$ ."&:2".$"S9";&:?;&$6'Q"$C"";$'59:Q'9".$ ';.$I?1$#?1-.
Forward Message >?2#'2.&$%"&&'("&$9?$96"$P':-C?S$$-:&9".*$$R;$ '&9"2:&N$:&$.:&G-'I".$#6";$96:&$P':-C?S$:&$ 9?((-".$?;* O?$6'Q"$'$P"&&'("$5'2C?;$5?G:".$9?$I?12$ ?#;$Q?:5"P':-$C?SX$G2"&&$96"$5?22"&G?;.:;($ &?H9$N"I*$$R;$'&9"2:&N$:&$.:&G-'I".$#6";$96:&$ ?G9:?;$:&$9?((-".$?;* O?$56';("$96"$P?&9$?H9";$1&".$W>'Q?2:9"W$ P':-C?SX$?2$1&"$96"$B:2"59?2IX$G2"&&$96"$ 5?22"&G?;.:;($&?H9$N"I*$$R19?P'9:5'--I$ ?G";&$96"$B:2"59?2I* 4";.&$96"$P"&&'("$9?$96"$P':-C?S$-:&9".*$$$ >:2&9$9#?$-:;"&$'2"$W>'Q?2:9"&W*$$ _;9"2$96"$.
Distribution List O?$52"'9"$'$.:&92:C19:?;$-:&9X$ G2"&&$96"$5?22"&G?;.:;($&?H9$ N"I* O?$C2?#&"$'$.:&92:C19:?;$-:&9X$ G2"&&$96"$5?22"&G?;.:;($&?H9$ N"I* D:&9$!'P"$56?:5"&$'2"$52"'9".$ CI$96"$4I&9"P$R.P:;*$$ TR..:9:?;'-$&"-"59:?;&$5';$C"$ ";9"2".$CI$96"$4I&$R.P:;*U* O?$&"-"59$'$;'P"$5-:5N$?;$96"$ &?H9$N"I$;"S9$9?$96"$."&:2".$ ;'P"*$$>?--?#$96"$G2?PG9&$9?$ 2"5?2.$'$."&52:G9:?;* %':-C?S"&$'2"$'..".$9?$96"$ .
Voice Mail Setup (Password, Name, Screen, Confirm, Branch, Queue, Totals, Recycle, Message Order) V2"&&$96"$!'P"$&?H9$N"I$9?$2"5?2.$96"$;'P"$ '&&?5:'9".$9?$96"$5?22"&G?;.:;($P':-C?S* _;9"2$';.$56';("$I?12$V'&&#?2.$6"2"* O?((-"$452"";$?;$9?$&52"";$:;5?P:;($5'--&* =?;H:2P$:&$1&".$#6";$I?1$#';9$'$5?;H:2P'9:?;$?H$2"5":G9$?;$'$ P"&&'("$I?1$6'Q"$&";9*$$=?;H:2P'9:?;$:&$:;$96"$H?2P$?H$'$ Q?:5"P':-$P"&&'("$H2?P$96"$&I&9"P* V2"&&$96:&$&?H9$N"I$9?$&"91G$';.
Notify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
Small Display Telephone API-Integration User Guide
First Time User Setup As a first time user of the PanaVoice Courier Voice Mail System, you will be asked to perform your mailbox customization. Please follow the steps below to customize your mailbox, keep in mind that the system will “time out” after thirty seconds of perceived inactivity. You may want to read and familiarize yourself with the instructions (Steps 17 below) before you actually begin. If you make a mistake or hit the wrong menu option, vious menu. # will bring you back to the pre- 1.
Voice Mail Menu V O I C E M A I L N e w 5 L I S T E N M E N U 5 O l d Next to scroll through the remaining menu options. Prev to scroll backward through the menu options. R e g S E N D T e l C A L L S c h * V m b Next to scroll through the remaining menu options. Prev to scroll backward through the menu options. C a l l F R W D N O T I F Y * M s g S E T U P Prev to scroll backward through the menu options.
Listen - New Messages V O I C E M A I L N e w 5 M E N U L I S T E N 5 O l d Next to scroll through the remaining menu options. Prev to scroll backward through the menu options. 1 2 : 2 5 0 4 / 2 1 0 5 : 1 0 P 4 / 2 1 Next to scroll through the remaining messages. Prev to scroll backward to the previous screen. 6 1 5 - 8 2 2 - 4 6 1 2 8 8 9 - 4 2 4 8 Next to scroll through the remaining messages. Prev to scroll backward to the previous screen.
Listen - Old Messages V O I C E M A I L N e w 2 M E N U L I S T E N 5 O l d Next to scroll through the remaining menu options. Prev to scroll backward through the menu options. 0 8 : 1 5 A 0 3 / 1 9 6 1 5 - 8 2 2 - 4 6 1 2 Next to scroll through the remaining messages. Prev to scroll backward to the previous screen. 0 6 : 5 5 0 4 / 0 1 8 8 9 - 4 2 4 8 Next to scroll through the remaining messages. Prev to scroll backward to the previous screen.
Send - Regular Messages V O I C E M A I L R e g M E N U S E N D S c h Next to scroll through the remaining menu options. Prev to scroll backward through the menu options. 1 0 4 E n t e r C h a n g e M a i l b o x N o Prev to scroll backward to the previous screen. S e n d L i s t e n D e l e t e R e R e c o r d Prev to scroll backward through the menu options.
Send - Scheduled Messages V O I C E M A I L R e g 5 S E N D M E N U 5 S c h Next to scroll through the remaining menu options. Prev to scroll backward through the menu options. D a t e 1 1 / 2 1 / 9 8 0 2 : 5 8 P M Prev to scroll backward to the previous screen. Use this button to either toggle AM or PM. Should consider this method for large screen as well. E d C h a n g e E n t e r M a i l b o x N o Prev to scroll backward to the previous screen.
Greetings - Voice Mail Box V O I C E M A I L T e l M E N U * C A L L V m b Next to scroll through the remaining menu options. Prev to scroll backward through the menu options. * M a i n G r e e t I n M e e t a i n g i n g Next to scroll through the remaining menu options. Prev to scroll backward through the menu options. Setup Activate Activate O u t t o L u n c h O u t o f O f f i c e Next to scroll through the remaining menu options.
Greetings - Telephone V O I C E M A I L T e l * M E N U C A L L V m b Next to scroll through the remaining menu options. Prev to scroll backward through the menu options. * G r e e t i n g 1 G r e e t i n g 2 Next to scroll through the remaining menu options. Prev to scroll backward through the menu options. Activate Setup Setup H e a r R e c F i F i r s t r s t P a r P a r t t Next to scroll through the remaining menu options. Prev to scroll backward through the menu options.
Call Forwarding V O I C E M A I L C a l l M E N U * F R W D M s g Next to scroll through the remaining menu options. Prev to scroll backward through the menu options. 1 - E x t 2 - E x t R a y C h a n g e E n t e r E x t N o Next to scroll through the remaining menu options. Prev to scroll backward through the menu options. D e l e t e D i E x t N o r e c t o r y Next to scroll through the remaining menu options. Prev to scroll backward through the menu options.
Message Forwarding V O I C E M A I L C a l l F R W D M E N U * M s g Next to scroll through the remaining menu options. Prev to scroll backward through the menu options. E d c c * C h a n g e m y V M B * Next to scroll through the remaining menu options. Prev to scroll backward through the menu options. Activate E n t e r D i M a i l b o x N o r e c t o r y Next to scroll through the remaining menu options. Prev to scroll backward through the menu options.
Create Distribution List V O I C E M A I L S E T U P P a s s w o r d N a m e Next to scroll through the remaining menu options. Prev to scroll backward through the menu options. S c r e e n C o n f D i s t L i s t i r m B r a n c h Next to scroll through the remaining menu options. Prev to scroll backward through the menu options. C r e a t e B r o w s e l e t e R e R e c o r d D e Next to scroll through the remaining menu options. Prev to scroll backward through the menu options.
Browse Distribution List V O I C E M A I L S E T U P P a s s w o r d N a m e Next to scroll through the remaining menu options. Prev to scroll backward through the menu options. S c r e e n C o n f D i s t L i s t i r m B r a n c h Next to scroll through the remaining menu options. Prev to scroll backward through the menu options. C r e a t e D e B r o w s e l e t e R e R e c o r d Next to scroll through the remaining menu options. Prev to scroll backward through the menu options.
Notify V O I C E M A I L N O T I F Y M E N U S E T U P 1 - 6 1 5 - 8 8 9 - 4 2 4 8 P h o n e o r P a g e r Prev to scroll backward through the menu options.
Branching V O I C E M A I L D i s t L i s t Setup M E N U B r a n c h 0 - 2 0 7 2 0 3 - 2 1 - 2 0 1 E m p t y - 3 Prev to scroll backward through the menu options.
Recycled V O I C E M A I L M E N U R e c y c l e 0 8 : 1 5 F I F O 0 3 / 1 9 6 1 5 - 8 2 2 - 4 6 1 2 Next to scroll through the remaining menu options. Prev to scroll backward through the menu options. S a v e D e l e t e P l a y R e p l y Prev to scroll backward to the previous screen.
Telephone User Guide (Non-Integrated)
First Time User Setup As a first time user of the PanaVoice Courier Voice Mail System, you will be asked to perform your mailbox customization. Please follow the steps below to customize your mailbox, keep in mind that the system will “time out” after thirty seconds of perceived inactivity. You may want to read and familiarize yourself with the instructions (Steps 17 below) before you actually begin. If you make a mistake or hit the wrong menu option, vious menu. # will bring you back to the pre- 1.
Voice Mail Main Menu 1 Listen to New Messages Plays your new messages. Options Menu. Please see page 3 of this guide for the Listen 2ABC Listen to Old Messages Plays your saved messages. Please see page 3 of this guide for the Listen Options Menu. 3DEF Send a Regular Message Immediately sends a message to a mailbox. Please see page 4 of this guide for the Send Options Menu. 4GHI Send a Scheduled Message Sends a message to a mailbox on specific date and time.
you can leave the lengthy second part of the message untouched, while rerecording the first part whenever you were out of the office. Once again, if you don’t feel the need to be so informative with your greeting, you can simply record a Static greeting in the First Part. Example: Part 1 (Static) - “Hello, you reached the voice mail of John Smith. I am currently out to lunch, please leave a message and I will get back to you as soon as I can. Thank you.
Listen Options Menu 1 Save Saves your message as an Old Message. If you are listening to an Old Message and press Save, the message will be returned to Old Messages. 2ABC Delete Deletes your message by sending it to the Recycle Bin (for a description of the Recycle Bin see page 6). 3DEF Play Message Again Plays the message again. 4GHI Reply Immediately responds to an internal voice mail message sent via “Send a Regular or Scheduled Message,” and responds with a voice mail message.
Send Options Menu 1 Send Sends the message as recorded. 2ABC Delete Deletes the message you just recorded. 3DEF Listen Listen to the message you just recorded to see if it’s ready to send. 4GHI Re-Record You’ve listened to your message, you didn’t convey your idea as clearly as you had hoped, use this function to re-record it. 5JKL Append You just thought of something that you’d like to add to your message, use the Append function to add the comment.
Setup Menu 1 Password Setup and change your password from this option. 2ABC Name Record your name with this option. Your recorded name will identify you to other users of the voice mail system. 3DEF Screen If you would like to know who is calling, activate Screen. Very politely, the auto -attendant will ask the caller to identify themselves and ask them to hold.
was placed in the Recycle Bin (messages are automatically deleted every 2nd midnight). # Voice Mail Main Menu Returns you to the Voice Mail Main Menu.
Voice Mail Main Menu 1 New Message LISTEN TO MY 3DEF Regular Message 5JKL Telephone 7PRS Call 9WXY Notification Setup SEND A Old Message 2ABC Scheduled Message 4GHI CALL MY Voice Mailbox 6MNO FORWARD MY Message 8TUV Voice Mail Setup Voice Mail Setup Menu 1 Password Record Name 2ABC 3DEF Screen 5JKL Distribution List Branching 6MNO 7PRS Queue Call Totals 8TUV 9WXY Recycle Bin Sender Confirmation 4GHI FIFO * Listen Options Menu 1 Save Delete 2ABC 3DEF Play Reply 4GHI 5JK
Panasonic Telecommunication Systems Company Division of Panasonic Communications & Systems Company Unit of Matsushita Electric Corporation of America Business Telephone Systems Division Headquarters 2 Panasonic Way Secaucus, NJ 07094 (201) 392-4220 DBS-TUG
