Advanced Hybrid System User Manual Model No. KX-TEB308 Thank you for purchasing a Panasonic Advanced Hybrid System. Please read this manual carefully before using this product and save this manual for future use.
Feature Highlights 1.1.1 Before Operating a Telephone 1.8.3 If a Voice Processing System is Connected Easy Operation A Panasonic telephone that is equipped with a Navigator Key and a display helps you to access various features easily. The Message/Ringer lamp (if equipped) informs you of any calls or messages waiting.
Fixed Line SMS Terminal Support This PBX can route incoming calls sent from a Short Message Service (SMS) centre to specific single line telephones (SLTs) that support SMS. SMS centre Telephone Company We recommend using SMS-enabled Panasonic SLTs. In this manual, • • • Proprietary Telephone is abbreviated as "PT"*1. Single Line Telephone is abbreviated as "SLT". Proprietary Telephone with a Display is abbreviated as "Display PT". The suffix of each model number is omitted.
Important Information WARNING • • • • • • • • THIS UNIT MAY ONLY BE INSTALLED AND SERVICED BY QUALIFIED SERVICE PERSONNEL. IF DAMAGE TO THE UNIT EXPOSES ANY INTERNAL PARTS, DISCONNECT THE POWER SUPPLY CORD IMMEDIATELY AND RETURN THE UNIT TO YOUR DEALER. UNPLUG THIS UNIT FROM THE AC OUTLET IF IT EMITS SMOKE, AN ABNORMAL SMELL OR MAKES UNUSUAL NOISE. THESE CONDITIONS CAN CAUSE FIRE OR ELECTRIC SHOCK. CONFIRM THAT SMOKE HAS STOPPED AND CONTACT AN AUTHORISED PANASONIC FACTORY SERVICE CENTRE.
Attention • Keep the unit away from heating appliances and devices that generate electrical noise such as fluorescent lamps, motors, and televisions. These noise sources can interfere with the performance of the PBX. • This unit should be kept free of dust, moisture, high temperature (more than 40 ˚C ), and vibration, and should not be exposed to direct sunlight. If you are having problems making calls to outside destinations, follow this procedure to test the outside (CO) lines: • 1.
For Future Reference Please print, record, and retain the following information for future reference. Note The serial number of this product can be found on the label affixed to the unit. You should record the model number and the serial number of this unit as a permanent record of your purchase to aid in identification in the event of theft. MODEL NO. SERIAL NO. DATE OF PURCHASE NAME OF DEALER DEALER'S ADDRESS DEALER'S TEL. NO.
Table of Contents 1 Operation .................................................................................................9 1.1 1.1.1 1.2 1.2.1 1.2.2 1.2.3 1.2.4 1.2.5 1.2.6 1.2.7 1.3 1.3.1 1.3.2 1.3.3 1.4 1.4.1 1.4.2 1.4.3 1.4.4 1.4.5 1.4.6 1.4.7 1.4.8 1.4.9 1.5 1.5.1 1.5.2 1.5.3 1.5.4 1.6 1.6.1 1.6.2 1.7 1.7.1 1.7.2 1.7.3 1.7.4 1.7.5 1.7.6 1.7.7 1.7.8 1.7.9 1.8 1.8.1 1.8.2 1.8.3 Before Operating a Telephone ......................................................................................
1.9 1.9.1 2 Operator/Manager Operation............................................................... 99 2.1 2.1.1 2.1.2 2.1.3 2.1.4 2.1.5 2.1.6 3 Control Features ...........................................................................................................100 Locking Other Extensions (Remote Extension Lock) ......................................................100 Switching the Time Service Mode (Time Service) ..........................................................
Section 1 Operation This chapter shows you step by step how to use each feature. Read this chapter to become familiar with the many useful features of this PBX.
1.1 Before Operating a Telephone 1.1 Before Operating a Telephone 1.1.1 Before Operating a Telephone What Kind of Telephone Can Be Used? You can use a single line device such as a single line telephone (SLT), fax machine, modem, or wireless telephone, or a Panasonic proprietary telephone (PT) such as the KX-T7730. Some features may not be available, depending on the telephone you are using.
1.1 Before Operating a Telephone Your Extension Number If you use a Panasonic display PT, you can confirm your own extension number by pressing the " " key 2 times (" ") while on-hook, or by accessing personal programming. For more details, refer to "3.1.2 Changing Personal Settings Using Programming Mode". Using a Navigator Key/Volume Key (depending on the type of your PT) The Navigator Key can be used to control display contrast and volume, or to search for items using the display.
1.1 Before Operating a Telephone Go off-hook by doing any of the following: • Lift the handset. • Press the SP-PHONE button. • Press the MONITOR button. (To start talking, lift the handset.) Press the Call button on the Doorphone. Go on-hook by doing any of the following: • Hang up. • Press the SP-PHONE button. • Press the MONITOR button. Press the Recall/hookswitch briefly. Talk. desired no. Enter the required number. account code Enter the account code.
1.1 Before Operating a Telephone When You Use a Panasonic Proprietary Telephone If you use a Panasonic PT or DSS Console, you will be able to use some of the useful feature buttons described below. These buttons simplify certain operations. The illustrations below may differ from the actual buttons on your telephone. Fixed Buttons (CO) (CO) CO: Used to access an outside (CO) line (or outside (CO) line group) when making or receiving a call.
1.1 Before Operating a Telephone FWD/DND (Call Forwarding/Do Not Disturb): Used to set the FWD or DND feature for the extension. PROGRAM: Used to enter and exit programming mode. Navigator Key: Used to adjust the volume of the speaker, handset and headset, and the display contrast, or to select desired items. Programmable Feature (PF): Located in the right column of the CO button array on certain telephones or on the DSS Console. Used to access a preprogrammed feature.
1.1 Before Operating a Telephone Customised Button Lunch Function Used to change the time service mode to lunch mode. Used to inform you of calls logged in the common area, store the information Caller ID Indication—Common of an incoming call during a conversation, and view caller information while onhook and then call back a caller.
1.1 Before Operating a Telephone How to Follow the Steps An example system operation procedure is shown below. Calling Other Extensions Feature title To call another extension (Intercom Call) PT/SLT (DSS) OR extension no. Off-hook. Press DSS or dial extension number. Talk. The Direct Station Selection (DSS) button light shows the current status as follows: Off: The extension is idle. Red on: The extension is on a call. Operation steps Icons and meanings are explained in "Icon Descriptions".
1.1 Before Operating a Telephone Connection Example This diagram shows devices that can be connected. Telephone Company Computer External audio source (radio, CD player, etc.) Paging system (loudspeaker, amplifier and speaker, etc.
1.2 Making Calls 1.2 Making Calls 1.2.1 Basic Calling – – – Calling Other Extensions Calling an Outside Party Using an Account Code (Account Code Entry) Calling Other Extensions To call another extension (Intercom Call) PT/SLT (DSS) OR extension no. Off-hook. Press DSS or dial extension number. Talk. • The Direct Station Selection (DSS) button light shows the current status as follows: Off: The extension is idle. Red on: The extension is on a call.
1.2 Making Calls To call the operator (Operator Call) You can easily call the extension assigned as the operator extension. PT/SLT 0 OR 9 Enter 0 or 9. Off-hook. • The default operator call number varies depending on your country/area. For more details, consult your dealer. Calling an Outside Party There are 4 methods of seizing an outside (CO) line. Use whichever method you prefer, unless requested by your manager to use a specific method.
1.2 Making Calls To select an idle outside (CO) line in the specified outside (CO) line group automatically (Outside (CO) Line Group Access) PT/SLT (G-CO) outside phone no. OR 8 Off-hook. outside (CO) line group no. Press G-CO or dial outside (CO) line group access number and then outside (CO) line group number (1–3). Talk. Dial outside phone number. To select a specified outside (CO) line PT (S-CO) Off-hook. Press S-CO. outside phone no. Dial outside phone number. Talk.
1.2 Making Calls • • • • • • The Single-CO (S-CO) and Group-CO (G-CO) button lights show the current status as follows: Off: The line is idle. Green on: You are using the line. Red on: Another extension is using the line (S-CO), or other extensions are using all outside (CO) lines in the outside (CO) line group (G-CO). Emergency Call You can dial preprogrammed emergency numbers after seizing an outside (CO) line without any restrictions.
1.2 Making Calls Using an Account Code (Account Code Entry) The manager may give personal account codes to extension users, and check their telephone usage for accounting purposes. Alternatively, an account code can be specified for each customer, to log call durations for billing purposes. PT/SLT (CO) OR OR * outside (CO) line access no. Off-hook. Press CO or dial outside (CO) line access number. D.Tone 3 Press FWD/DND or enter .
1.2 Making Calls 1.2.2 Easy Dialling There are several convenient methods of storing and dialling frequently used phone numbers. – Using a One-touch Button (One-touch Dialling) – Using Numbers Stored at Your Extension (Personal Speed Dialling) – Using Numbers Stored in the PBX (System Speed Dialling) – Dialling a Preset Number by Going Off-hook (Hot Line) – Using a Preprogrammed Number (Quick Dialling) Using a One-touch Button (One-touch Dialling) You can dial a phone number (max.
1.2 Making Calls Using Numbers Stored at Your Extension (Personal Speed Dialling) You can store up to 10 numbers at your extension for your personal use. This feature is also known as Station Speed Dialling. To store a phone number PT/SLT 2 Off-hook. Enter 2 . personal speed dialling no. desired phone no. Dial personal speed dialling number (0–9). Dial desired phone number (max. 24 digits). C.Tone Enter #. On-hook.
1.2 Making Calls Using Numbers Stored in the PBX (System Speed Dialling) You can make calls using preprogrammed speed dialling numbers (max. 100 codes) stored in the PBX. Ask your manager or dealer about the stored speed dialling numbers. PT/SLT system speed dialling no. OR Off-hook. • A telephone number longer than 32 digits can be stored by dividing it among 2 or more System Speed Dialling buttons.
1.2 Making Calls To set/cancel SLT 1 7 4 0 Off-hook. Enter 74. Set OR C.Tone Cancel Enter 1 to set or 0 to cancel. Enter #. On-hook. You can enter "0" instead of "#". To dial SLT Off-hook. • To call another party, dial the desired party's phone number before the preprogrammed number is dialled. • Up to 32 digits including " " can be stored. However, depending on your mode of account code entry, " " may not be regarded as a pause. Rotary SLT users cannot programme this feature.
1.2 Making Calls 1.2.3 Redialling Redial features make it easy to make consecutive calls to the same outside party. – Redialling the Last Outside Number You Dialled (Last Number Redial) – Saving an Outside Phone Number for Redialling (Saved Number Redial) • Up to 64 digits, " ", "#", PAUSE, and SECRET (INTERCOM) (which stops all or part of the number from being displayed) can be stored and redialled. The outside (CO) line access number is not counted as a digit.
1.2 Making Calls • • * Enter "80" or "###" when "Plan 2" or "Plan 3" is selected as the numbering plan through system programming. Pressing the REDIAL button after dialling a telephone number or during a conversation will disconnect the current call and redial the stored number. Saving an Outside Phone Number for Redialling (Saved Number Redial) The saved number remains available until another number is stored.
1.2 Making Calls 1.2.
1.2 Making Calls To answer a callback ring set for a busy outside (CO) line PT/SLT While hearing a callback ring D.Tone Off-hook. • outside phone no. Dial outside phone number. Talk. If you do not answer the callback ring within 10 seconds (4 rings), this feature will be cancelled. To cancel the callback ring (Automatic Callback Busy Cancel) PT/SLT Off-hook.
1.2 Making Calls Leaving a Message Waiting Indication/Calling Back a Caller Who Left an Indication (Message Waiting) Leaving a Message Waiting Indication When the called extension is busy or does not answer your call, you can leave a notification so that the called party may call you back. Calling Back a Caller Who Left an Indication When you receive a message waiting indication, the MESSAGE/Message for another extension button light or Message/Ringer Lamp will light.
1.2 Making Calls To cancel a message waiting indication using the MESSAGE button PT desired extension no. Dial desired extension number. Off-hook. C.Tone Press MESSAGE 2 times. On-hook. Calling Back a Caller Who Left an Indication To check a received message and call back Display PT While on-hook OR OR D.Tone (Message for another extension) (Message for another extension) Press MESSAGE or Message for another extension until the desired extension is displayed. Off-hook.
1.2 Making Calls To cancel all message waiting indications left at another extension PT 7 D.Tone Off-hook. 0 Enter 70. extension no. 3 C.Tone Dial extension number. Enter 3. On-hook. Enter #. To lock/unlock message waiting indications PT/SLT lock code 7 0 lock code lock code Off-hook. Enter 70. Lock OR C.Tone Unlock Enter lock code (4000–9999) 2 times to lock or one time to unlock. Enter #. On-hook. An SLT user can enter "0" instead of "#".
1.2 Making Calls Customising Your Phone • 3.1.3 Customising the Buttons Create or edit a Message button or Message for another extension button. Joining an Existing Call (Executive Busy Override) You can join an ongoing conversation, establishing a 3-party conference call, if your extension is permitted through system programming. To join an outside (CO) line call PT (CO) Off-hook. C.Tone (Optional) Press red CO. Talk. A 3-party conference call is now established.
1.2 Making Calls To leave the conference call PT/SLT The other 2 parties can continue their conversation. On-hook. • You can also prevent others from joining your conversations. Refer to "1.7.4 Preventing Other People from Joining Your Conversation (Executive Busy Override Deny)". Calling an Extension That Is Refusing Calls (DND Override) You can call users who have set the Do Not Disturb (DND) feature, if your extension is permitted through system programming.
1.2 Making Calls 1.2.5 Switching the Calling Method (Alternate Calling—Ring/ Voice) Extension users can choose whether to be alerted to incoming calls by ringing or by the caller's voice. The calling extension can override this choice and use the alternate method. Ringing (Default): You can call the other party with a ring tone. You will hear a ringback tone. Voice-calling: You can talk to the other party immediately after hearing a confirmation tone. You will not hear a ringback tone.
1.2 Making Calls 1.2.6 Using Your Calling Privileges at Another Extension (Walking COS) You can use your calling privileges (class of service [COS]) at another extension, to override calling restrictions that have been set at that extension. To use this feature, a preprogrammed extension password is required. Ask your manager for the extension password. PT/SLT At another extension 7 Off-hook. Enter 7 . C.Tone & D.Tone Enter #. An SLT user can enter "0" instead of "#".
1.2 Making Calls 1.2.7 Accessing Another Party Directly from Outside (Direct Inward System Access [DISA]) When an outside caller dials a specified telephone number of the PBX, a prerecorded Direct Inward System Access (DISA) outgoing message (OGM) can greet the caller and give information about how to access an extension. The operator does not need to be involved. If there is no recorded message, the caller will hear a short beep instead of the DISA OGM.
1.2 Making Calls To call an outside party From an Outside Telephone In No Security Mode DISA phone no. Off-hook. R.B.Tone & DISA OGM (or one short beep) Dial DISA phone number. outside phone no. Dial outside phone number. Seize an outside (CO) line before dialling the outside phone number. In Trunk Security Mode/All Security Mode DISA phone no. Off-hook. Dial DISA phone number. One short beep DISA security code R.B.Tone & DISA OGM (or one short beep) Enter .
1.2 Making Calls • WARNING There is a risk that fraudulent telephone calls will be made using the Outside-toOutside (CO-to-CO) Line Call feature of DISA. The cost of such calls will be billed to the owner/renter of the PBX. To protect the PBX from this kind of fraudulent use, we strongly recommend: a) b) c) d) • • • • Enabling DISA security (Trunk Security or All Security). Keeping DISA security codes secret. Selecting complex, random codes that cannot be easily guessed. Changing codes regularly.
1.3 Receiving Calls 1.3 Receiving Calls 1.3.1 Answering Calls PT/SLT When your telephone rings, either the CO/INTERCOM button or the Message/Ringer Lamp flashes. Off-hook. Talk. Select one of the following methods: · Lift the handset to receive the call on the preferred line. (Default: Ringing line is selected.) · Press the SP-PHONE button. · Press the flashing CO or INTERCOM button directly.
1.3 Receiving Calls 1.3.2 Answering Hands-free (Hands-free Answerback) You can set your proprietary telephone (PT) to answer incoming intercom calls without going off-hook. When an intercom call arrives, you will hear the caller talking without the phone ringing. No SLT To set/cancel PT While on-hook Press AUTO ANS/MUTE.
1.3 Receiving Calls 1.3.3 – – Answering a Call Ringing at Another Telephone (Call Pickup) Answering a Call from Another Telephone (Call Pickup) Preventing Other People from Picking Up Your Calls (Call Pickup Deny) Answering a Call from Another Telephone (Call Pickup) Without leaving your desk, you can answer an incoming call that is ringing at another extension or your extension group, or that was received by a preprogrammed Telephone Answering Machine (TAM) extension from your phone.
1.3 Receiving Calls Preventing Other People from Picking Up Your Calls (Call Pickup Deny) You can prevent other extension users from picking up your calls. PT/SLT 1 7 2 0 Off-hook. Enter 72. Prevent OR C.Tone Allow Enter 1 to prevent or 0 to allow. Enter #. An SLT user can enter "0" instead of "#". 44 User Manual On-hook.
1.4 During a Conversation 1.4 During a Conversation 1.4.1 Transferring a Call (Call Transfer) – – Transferring to an Extension within the PBX Transferring to an Outside Destination Transferring to an Extension within the PBX You can transfer incoming calls to another extension.
1.4 During a Conversation • • • * You may have to enter the Call Hold feature number after pressing the Recall/hookswitch on your single line telephone (SLT), depending on the SLT Hold Mode of your PBX. Call Hold feature number: – Plan 1: 20 (United Kingdom/New Zealand: 50) – Plan 2/Plan 3: #20 (United Kingdom/New Zealand: #50) Ask your manager or dealer about the mode assigned to your PBX. You can go on-hook before the destination extension answers the call.
1.4 During a Conversation 1.4.2 – – Holding a Call Holding Holding in a System Parking Zone (Call Park) • If a call is not retrieved within a specified time period, you will hear a ring tone. If you are having a conversation with another party at that time, you will hear an alarm tone. If an outside (CO) line call is not retrieved within 30 minutes of being put on hold, it will be automatically disconnected. Holding There are 2 types of Call Hold mode.
1.4 During a Conversation To retrieve a call (Call Hold Retrieve) PT/SLT At the holding extension (Call Hold Retrieve) (CO) OR OR OR Talk. Press flashing CO or INTERCOM. Or press Recall/hookswitch. If the handset has been replaced, just go off-hook. (SLT only, excluding an SLT in parallel with a PT) To retrieve an outside (CO) line call put on hold (General Call Hold) by another extension (CO) OR 2 3 5 Off-hook. * held line no. C.Tone Talk.
1.4 During a Conversation • *1 You may have to enter the Call Hold feature number after pressing the Recall/ hookswitch on your single line telephone (SLT), depending on the SLT Hold Mode of your PBX. Call Hold feature number: – Plan 1: 20 (United Kingdom/New Zealand: 50) – Plan 2/Plan 3: #20 (United Kingdom/New Zealand: #50) Ask your manager or dealer about the mode assigned to your PBX. • *2 Enter "#59" when "Plan 2" or "Plan 3" is selected as the numbering plan through system programming.
1.4 During a Conversation To retrieve (Call Park Retrieve) PT/SLT 5 Off-hook. Enter 52. *2 stored parking zone no. Dial stored parking zone number (0–9). C.Tone Talk. • *1 Enter "#22" when "Plan 2" or "Plan 3" is selected as the numbering plan through system programming. For United Kingdom/New Zealand, enter "36" when "Plan 1" is selected or enter "#36" when "Plan 2" or "Plan 3" is selected. • *2 Enter "#56" when "Plan 2" or "Plan 3" is selected as the numbering plan through system programming.
1.4 During a Conversation 1.4.3 Talking to 2 Parties Alternately (Call Splitting) When talking to one party with another party on hold, you can switch between the 2 parties. PT During a conversation (CO) OR C.Tone Press HOLD. Press CO or INTERCOM. Talk to the other party. Press HOLD. Disregard this step if both parties are extensions. (CO) OR C.Tone Press CO or INTERCOM. Talk to the original party. Disregard this step if both parties are extensions. The other party will be on hold.
1.4 During a Conversation 1.4.4 – – Answering Call Waiting Answering Call Waiting in the PBX Answering Call Waiting from the Telephone Company Answering Call Waiting in the PBX During a conversation, a call waiting tone is heard through the speaker or handset when either an outside (CO) line call is received, or another extension is letting you know that a call is waiting. You must activate this feature to be able to use it (Default: Disable). To set Call Waiting, refer to "1.7.3 Receiving Call Waiting".
1.4 During a Conversation 2. To hold the current call and then talk to the new party PT While hearing a call waiting tone (CO) OR Press HOLD. Press CO or INTERCOM. Talk to the new party. Disregard this step if both parties are extensions. SLT While hearing a call waiting tone * C.Tone & D.Tone Press Recall/ hookswitch. • • On-hook. Off-hook. Talk to the new party.
1.4 During a Conversation Customising Your Phone • 3.1.2 Changing Personal Settings Using Programming Mode—Call Waiting Tone Type Selection 15 s Default (Tone 1) Special Tones (Tone 2) 5s OR OR Answering Call Waiting from the Telephone Company Your telephone company may also offer an optional call waiting service, which can inform you that you have another call on the same outside (CO) line. For more details, consult your telephone company.
1.4 During a Conversation 1.4.5 Talking to Multiple Parties (Conference) – – – Adding a Third Party During a Conversation (3-party Conference) Leaving a Conference Call (Unattended Conference) Originating a 3-party to 5-party Conference Call (5-party Conference) Adding a Third Party During a Conversation (3-party Conference) You can add a third party to your conversation. To establish a 3-party conference call PT/SLT During a conversation desired phone no. OR *1 OR 3 Talk to the third party.
1.4 During a Conversation To put the third party on hold and talk to the original party SLT Press Recall/hookswitch. Talk. To leave a 3-party conference call PT/SLT When you are talking with 2 extensions or one extension and one outside party The other 2 parties can continue their conversation. On-hook. • *1 You may have to enter the Call Hold feature number after pressing the Recall/ hookswitch on your single line telephone (SLT), depending on the SLT Hold Mode of your PBX.
1.4 During a Conversation To leave a conference call and establish an unattended conference call PT When you are talking with 2 outside parties Press CONF. To return while others are talking PT (CO) Press the CO flashing green at moderate speed. • CO-to-CO Line Call Duration The length of outside-to-outside (CO-to-CO) line calls may be limited through system programming. Both outside parties will hear a warning tone 15 seconds before a specified time limit.
1.4 During a Conversation To establish a 5-party conference call PT To continue 2 Off-hook. * 2 desired phone no. Enter 22 . Dial desired phone number. Talk. For an outside phone number, press the CO button or seize an outside (CO) line before dialling the phone number. Press CONF. The current call is placed on hold in the parking zone automatically. C.Tone (Optional) Talk. Press CONF. A 5-party conference call is now established.
1.4 During a Conversation To disconnect a 5-party conference call PT At the original extension On-hook. • • • • • • * Enter "#22 " when "Plan 2" or "Plan 3" is selected as the numbering plan through system programming. Only one 5-party conference call can be in progress at a time. You cannot change to a 5-party conference call during a 3-party conference call among 3 extensions.
1.4 During a Conversation 1.4.6 Muting a Microphone (Microphone Mute) You can disable the microphone to consult privately with others in the room while listening to the other party on the phone through the speaker. No SLT To set/cancel PT Press MUTE. • • 60 User Manual The AUTO ANS/MUTE button light shows the current status as follows: Off: Normal Flashing red slowly: Mute This feature is only available during a hands-free conversation.
1.4 During a Conversation 1.4.7 Using the Headset (Headset Operation) Connecting an optional headset allows for hands-free conversations. This feature is also known as Handset/Headset Selection. No SLT To talk using the headset PT Press SP-PHONE.
1.4 During a Conversation 1.4.8 Talking to Another Party without Lifting the Handset (Hands-free Operation) You can have a conversation in hands-free mode using the SP-PHONE button. No SLT To switch from the handset to hands-free mode PT During a conversation using the handset Press SP-PHONE. On-hook. Do not go on-hook without pressing the SP-PHONE button first, or the call will be disconnected. To switch from hands-free mode to the handset PT During a conversation in hands-free mode Off-hook.
1.4 During a Conversation 1.4.9 Changing the Dialling Mode (Pulse to Tone Conversion) If you are using a pulse-type outside (CO) line, you can temporarily change the dialling mode from pulse to tone to access computer telephone services that require tone dialling such as Voice Mail. PT/SLT desired no. phone no. Dial phone number (Pulse mode). • Enter #. Dial desired number (Tone mode). You cannot change from tone to pulse dialling mode.
1.5 Before Leaving Your Desk 1.5 Before Leaving Your Desk 1.5.1 Forwarding Your Calls (Call Forwarding [FWD]) Call FWD to Outside party FWD destination Call Extension Extension You can have your incoming calls forwarded to a specified destination. The following methods are available: All Calls: All calls are forwarded to a specified extension regardless of the status of your extension.
1.5 Before Leaving Your Desk To set/cancel PT/SLT OR 7 Off-hook. 1 Press FWD/DND or enter 71. 0 Cancel 1 All Calls 2 Busy/No Answer destination extension no. Enter required number. Dial destination extension number. For "Cancel", go on-hook, directly after entering "0#". (Max. 32 digits) 3 outside (CO) line access no. To Outside (CO) Line Enter 3 to select "To Outside (CO) Line". outside phone no. Dial outside (CO) line access number and then outside phone number. C.Tone On-hook.
1.5 Before Leaving Your Desk • • • The FWD/DND button light shows the current status as follows: Off: Neither feature is set. Red on: Do Not Disturb (DND) mode Flashing red slowly: FWD mode If a proprietary telephone (PT) user sets the FWD—Busy/No Answer feature, the FWD/ DND button light will keep flashing while on-hook. To stop the button from flashing, go offhook and enter "716#". A call can only be automatically forwarded one time.
1.5 Before Leaving Your Desk 1.5.2 Showing a Message on the Caller's Telephone Display (Absent Message) If you are unable to answer calls, you can select a brief message that will be shown on the displays of Panasonic display proprietary telephone (PT) users when they call you. The message you select can explain the reason for your absence, and is also shown on the display of your PT every time you go off-hook. Message no.
1.5 Before Leaving Your Desk To confirm Display PT Off-hook. • • 68 User Manual * The date order varies depending on your country/area. Enter the desired value in the "%" positions. You must enter the number of digits represented by the number of "%" symbols.
1.5 Before Leaving Your Desk 1.5.3 Preventing Other People from Using Your Telephone (Extension Lock) You can lock your extension so that outside (CO) line calls cannot be made. This can be useful to prevent other people from making inappropriate calls using your extension. This feature is also known as Electronic Station Lockout. To lock/unlock PT/SLT lock code 7 7 lock code lock code Off-hook. Enter 77. Lock OR Enter lock code (4 digits) 2 times to lock or one time to unlock. C.
1.5 Before Leaving Your Desk 1.5.4 Leaving a Group (Log-in/Log-out) You can change your status in an extension group. When you log out, incoming calls to the group will not ring at your extension. When you log back in, calls will again ring at your extension. (Default: Log-in) Log-out Call Log-in Extension Group To set Log-in/Log-out PT/SLT 0 7 3 6 1 Off-hook. Enter 736. Log-in OR C.Tone Log-out Enter 0 to log-in or 1 to log-out. Enter #. An SLT user can enter "0" instead of "#".
1.6 Making/Answering a Paging Announcement 1.6 Making/Answering a Paging Announcement 1.6.1 Paging – – Paging Paging and then Transferring a Call Paging You can make a paging announcement to several people at once. Your paging announcement can be heard through an external speaker and through the built-in speakers of proprietary telephones (PTs). An extension user can answer your paging announcement and establish an intercom call.
1.6 Making/Answering a Paging Announcement Paging and then Transferring a Call You can transfer a call after making a paging announcement. PT/SLT During a conversation OR OR *1 3 2 3 * 3 2 3 * 0 All Extensions extension group no. 3 * 3 4 3 2 3 * Group (1–8) External All Extensions & External Enter required number. Press TRANSFER or Recall/hookswitch. The other party is placed on hold. C.Tone (Optional for "External" only) Announce.
1.6 Making/Answering a Paging Announcement 1.6.2 Answering/Denying a Paging Announcement You can answer a paging announcement from any extension. You can also set your proprietary telephone (PT) to not receive paging announcements. To answer PT/SLT 4 Off-hook. 3 * C.Tone Talk. Enter 43. To refuse/accept paging announcements (Paging Deny) PT 1 7 3 4 0 Off-hook. • • • Enter 734. Refuse OR C.Tone Accept Enter 1 to refuse or 0 to accept. Enter #. On-hook.
1.7 Setting the Telephone According to Your Needs 1.7 Setting the Telephone According to Your Needs 1.7.1 Setting the Alarm (Timed Reminder) You can set your telephone to ring at a set time, to remind you of a meeting, appointment, or as a wake-up call. The alarm can occur either one time or daily (every day until cancelled) at a preset time. When you go off-hook to answer, you hear a special dial tone (dial tone 3). To set PT/SLT 0 7 hour/minute 6 1 Off-hook. Enter 76.
1.7 Setting the Telephone According to Your Needs To stop the alarm PT/SLT D.Tone 3 Off-hook. Pressing any button on a PT also stops the alarm. To confirm Display PT 7 6 3 D.Tone Off-hook. • • • Enter 76. Enter 3. Enter #. On-hook. The alarm rings for 30 seconds. If you receive an incoming call during an alarm, the ringing for that call will start after the alarm stops ringing.
1.7 Setting the Telephone According to Your Needs 1.7.2 Refusing Incoming Calls (Do Not Disturb [DND]) You can set your telephone to prevent incoming calls from ringing at your telephone. This can be useful in situations where you do not want to be disturbed, for example during a meeting. To set/cancel PT/SLT 4 7 Off-hook. Set OR OR 1 Press FWD/DND or enter 71. 0 C.Tone Cancel Enter 4 to set or 0 to cancel. Enter #. On-hook. An SLT user can enter "0" instead of "#".
1.7 Setting the Telephone According to Your Needs 1.7.3 Receiving Call Waiting During a conversation, you can be informed of a waiting call by a tone through the built-in speaker of your proprietary telephone (PT) or the handset of your single line telephone (SLT) (Default: Disable). To change the call waiting tone using your PT, refer to "3.1.2 Changing Personal Settings Using Programming Mode". To answer a waiting call, refer to "1.4.4 Answering Call Waiting".
1.7 Setting the Telephone According to Your Needs 1.7.4 Preventing Other People from Joining Your Conversation (Executive Busy Override Deny) You can prevent other extension users from using the Executive Busy Override feature to join an ongoing call. PT/SLT 0 7 3 3 1 Off-hook. Enter 733. Prevent OR C.Tone Allow Enter 0 to prevent or 1 to allow. Enter #. An SLT user can enter "0" instead of "#". 78 User Manual On-hook.
1.7 Setting the Telephone According to Your Needs 1.7.5 Turning on the Background Music (BGM) You can listen to background music (BGM) through your telephone speaker while on-hook. If your extension becomes busy (off-hook, making or receiving a call etc.), the music will stop. When you go back on-hook, the music starts again. No SLT To set/cancel PT While on-hook 1 Enter 1. • Your PBX can be programmed not to play music when "1" is entered while on-hook. Ask your manager or dealer.
1.7 Setting the Telephone According to Your Needs 1.7.6 Protecting Your Line against Notification Tones (Data Line Security) You can protect the line against audible notification tones, such as call waiting tones or hold alarm tones during a conversation. Set this feature if your extension has a data communication device such as a computer or fax machine connected, to ensure secure data transmission. To set/cancel PT/SLT 1 7 3 0 0 Off-hook. Enter 730. Set OR C.
1.7 Setting the Telephone According to Your Needs 1.7.7 Checking the Time Service Mode The PBX can be programmed to make and receive calls differently in day/night/ lunch modes. You can confirm the current time service mode (day, night, or lunch) on the display. No SLT Display PT While on-hook Enter #. The display shows the current mode for 3 s.
1.7 Setting the Telephone According to Your Needs 1.7.8 Clearing Features Set at Your Extension (Extension Feature Clear) You can reset the settings of the following features on your extension to the default settings. This feature is also known as Station Feature Clear or Station Programme Clear.
1.7 Setting the Telephone According to Your Needs 1.7.9 Monitoring a Room (Room Monitor) You can monitor a room through another proprietary telephone (PT), or monitor a door through a doorphone. The PT you want to monitor should be set in advance to allow monitoring. To set PT At the monitored telephone 7 Off-hook. 3 5 Enter 735. 1 C.Tone Enter 1. Enter #. On-hook. Press AUTO ANS/ MUTE. To monitor PT extension no. Press SP-PHONE. Press AUTO ANS/MUTE. Dial monitored extension number.
1.7 Setting the Telephone According to Your Needs To talk with a person in the monitored room PT OR Talk. Press AUTO ANS/MUTE or go off-hook. To cancel a monitor PT At the monitored telephone 7 Off-hook. 3 Enter 735. 5 0 Enter 0. C.Tone Enter #. On-hook. To stop a monitor temporarily while on-hook PT At the monitored telephone Press the AUTO ANS/MUTE button to start room monitoring again. Press AUTO ANS/MUTE.
1.8 Using User-supplied Equipment 1.8 Using User-supplied Equipment 1.8.1 If a Doorphone/Door Opener is Connected – – Calling to and from a Doorphone (Doorphone Call) Opening a Door (Door Open) Calling to and from a Doorphone (Doorphone Call) You can talk to a person at the door through the doorphone. The extensions that are permitted to be called when a visitor presses the Call button on a doorphone are determined through system programming. To call from the doorphone Doorphone Talk.
1.8 Using User-supplied Equipment • • * Enter "#31" when "Plan 2" or "Plan 3" is selected as the numbering plan through system programming. If no one answers a doorphone call within a specified time period, ringing stops and the call is cancelled. Opening a Door (Door Open) You can unlock a door from your extension, if enabled through system programming. From an enabled extension PT/SLT 5 Off-hook. 5 Enter 55. * door opener no. C.Tone Dial door opener number (1 or 2). On-hook.
1.8 Using User-supplied Equipment 1.8.2 – If a Host PBX is Connected Accessing External Services (External Feature Access [EFA]) Accessing External Services (External Feature Access [EFA]) You can access special features such as Call Waiting offered by another PBX or a telephone company. This feature is only available during outside (CO) line calls.
1.8 Using User-supplied Equipment 1.8.3 If a Voice Processing System is Connected You or an outside party can access the Voice Processing System (VPS) from a telephone.
1.8 Using User-supplied Equipment • If your PBX has a Panasonic VPS connected using Inband (DTMF) integration, your PBX automatically sends a special signal to the Voice Mail port before connecting the caller. To enable this feature, it may be necessary to set the signal format required by your VPS before setting the Call Forwarding (FWD) destination to Voice Mail as follows: – Setting A: only sends the extension number to the Voice Mail port.
1.8 Using User-supplied Equipment • If a proprietary telephone (PT) user sets the FWD—Busy/No Answer feature, the FWD/ DND button light will keep flashing while on-hook. To stop the button from flashing, go offhook and enter "716#". Customising Your Phone • 3.1.3 Customising the Buttons Create or edit an FWD/DND (Call Forwarding/Do Not Disturb) button, Message button, Voice Mail (VM) Transfer button, or Direct Station Selection (DSS) button.
1.8 Using User-supplied Equipment To set LCS PT While on-hook LCS password (Live Call Screening) Press Live Call Screening. Enter LCS password. To cancel LCS PT While on-hook (Live Call Screening) Press red Live Call Screening.
1.8 Using User-supplied Equipment Operation Flowchart The operations in the shaded areas can be performed in hands-free mode. PT Hands-free Mode Private Mode During a conversation (Call Waiting Tone) * Monitor No operation (Alert Tone) On-hook. Stop monitor (Live Call Screening) OR Stop the alert tone Monitor Answer OR OR OR (LCS Cancel) (LCS Cancel) OR Press FLASH/ RECALL or LCS Cancel. Press Live Call Screening or SP-PHONE. Press FLASH/ RECALL or LCS Cancel.
1.8 Using User-supplied Equipment • • The Live Call Screening (LCS) button light shows the feature status as follows: Off: LCS is off. Flashing green rapidly: An alert tone is ringing (Private mode only).*1 Flashing green slowly: Monitoring.*2 Red on: LCS is on. *1 The Direct Station Selection (DSS) button light flashes red slowly while monitoring. *2 The DSS button light flashes red at moderate speed while an alert tone is ringing. The operator or manager can clear the LCS password at any extension.
1.8 Using User-supplied Equipment To record into another mailbox (2-way Transfer) PT During a conversation (DSS) (2-way Transfer) Press 2-way Transfer. OR another extension no. Press DSS or dial another extension number. To stop recording, press this button again. • The 2-way Record button light or 2-way Transfer button light shows the current status as follows: Off: Not recording. On: Recording the conversation.
1.9 Using a Display Proprietary Telephone 1.9 Using a Display Proprietary Telephone 1.9.1 Calling with the Incoming Call Log If your PBX receives caller information from the telephone company (phone number and/or caller name), the PBX automatically logs this information each time you do not answer an outside (CO) line call. You can view a log of unanswered calls later to see who called and when, and use this information to call back the callers. There are 2 types of call log areas available in the PBX.
1.9 Using a Display Proprietary Telephone To view caller information and call back a caller Display PT When the Caller ID Indication—Personal/Common button is lit 0 0 2: 0011223344 JOHN WHITE May15 10:23AM (Caller ID Indication —Personal/Common) OR (Caller ID Indication —Personal/Common) 002:JOHN WHITE Press Caller ID Indication —Personal/Common.
1.9 Using a Display Proprietary Telephone To erase all caller information in the personal area PT 7 Off-hook. • 0 C.Tone Enter 70 . On-hook. Enter #. To erase all caller information in the common area, refer to "2.1.4 Erasing All Caller Information in the Common Area (Incoming Call Log in the Common Area—CLEAR ALL)". To disregard the newest call/overwrite the oldest call in the personal area call log PT 0 7 3 7 1 Off-hook. Disregard OR Enter 737. C.
1.9 Using a Display Proprietary Telephone • • • • • • A Caller ID Indication—Personal/Common button can be used to: – Inform you of calls logged in your personal area or the common area, – Store the information of an incoming call during a conversation, and – View caller information while on-hook and call back a caller whose information is stored in your personal area or the common area.
Section 2 Operator/Manager Operation This chapter shows the operator and the manager extension how to control the other extensions or the PBX. Your PBX supports one manager (extension jack 01) and one operator.
2.1 Control Features 2.1 Control Features 2.1.1 Locking Other Extensions (Remote Extension Lock) The operator or manager can lock or unlock an extension. This feature is also known as Remote Station Lock Control. No SLT To lock/unlock PT (Extension Lock) Off-hook. • • • Press Extension Lock. This feature overrides the Extension Lock feature. If Extension Lock has already been set by the extension user and this feature is set afterwards, the extension user cannot cancel the lock.
2.1 Control Features 2.1.2 Switching the Time Service Mode (Time Service) The PBX can be programmed to make and receive calls differently in each time service mode (day, night, and lunch). The time service mode can be set to be changed manually (manual mode) or automatically at preprogrammed times (automatic mode) through system programming. Even if automatic mode has been selected, the operator or manager can change the current time service mode manually.
2.1 Control Features • • • The Day, Night, and Lunch button lights show the current status as follows: Off: Not set Red on: Set If lunch mode is set manually by entering "783#" while in automatic mode, the time service mode will not change automatically until you return to automatic mode by entering "780#". However, if day mode or night mode is set manually, the mode will still change automatically as programmed. It is not possible to cancel the current time service mode while in manual mode.
2.1 Control Features 2.1.3 Setting an Alarm for Other Extensions (Remote Timed Reminder [Wake-up Call]) The operator or manager can remotely set or cancel the Timed Reminder feature for any extension. No SLT To set PT 7 6 4 extension no. 7 C.Tone & D.Tone Off-hook. Enter 764. Dial extension number. 0 hour/minute AM OR 1 Enter hour (01–12) and minute (00–59). 1 Enter #. 6 Enter 76. One time OR PM Enter 0 for AM or 1 for PM. 2 C.Tone Daily Enter 1 for one time or 2 for daily.
2.1 Control Features To confirm Display PT 7 Off-hook. 7 User Manual 4 Enter 764. 6 Enter 763. 104 6 extension no. C.Tone & D.Tone Dial extension number. 3 Enter #. D.Tone Enter #. On-hook.
2.1 Control Features 2.1.4 Erasing All Caller Information in the Common Area (Incoming Call Log in the Common Area—CLEAR ALL) The operator or manager can erase all caller information logged in the common area. No SLT To erase PT 7 Off-hook. • 0 Enter 70 C.Tone . Enter #. On-hook. This feature is not available while someone is viewing caller information logged in the common area.
2.1 Control Features 2.1.5 Disregarding the Newest Call or Overwriting the Oldest Call in the Common Area Call Log (301st Incoming Call Logged in the Common Area) The call log in the common area can store up to 300 call records. The operator or manager can select how new calls are treated when this call log is full; either the newest call is disregarded (i.e., not logged), or the oldest call whose information has been viewed is overwritten by the newest call.
2.1 Control Features 2.1.6 Changing System Settings Using Programming Mode The operator or manager can set the following system features while in programming mode. No SLT To enter programming mode To programme To exit To continue programming input Press PROGRAM. Follow procedure.
2.1 Control Features Setting Recording or Playing Outgoing Messages used by DISA, UCD, and 3-level AA (Outgoing Message [OGM] for DISA/UCD)*5 Procedure 9 X *6 X = 0 (To erase OGMs for Direct Inward System Access [DISA]/Uniform Call Distribution [UCD]): DISA/UCD OGM (1–8) *7 + 1 (To record OGMs for DISA/UCD): DISA/UCD OGM (1–8) + Record + *8 2 (To play OGMs for DISA/UCD): DISA/UCD OGM (1–8) *9 3 (To record OGMs for 3-level Automated Attendant [AA]): (For 2-level AA) AA no.
2.1 Control Features • *1 Year (00–99), Month (01–12), Day (01–31), Day of the week (0–6: Sun-Sat), Hour (01– 12), Minute (00–59), AM/PM (0/1) • *2 The preprogrammed extension password can be used for the Walking COS feature and the Remote Extension Lock feature. Each extension's password must be unique. • *3 You can enter the system password instead of the password of the extension connected to extension jack 01 (manager password).
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Section 3 Customising Your Phone & PBX This chapter shows you how to customise your proprietary telephone (PT) or PBX according to your needs.
3.1 Customising Your Phone (Personal Programming) 3.1 Customising Your Phone (Personal Programming) 3.1.1 Customising Your Phone (Personal Programming) You can customise various features of your telephone, such as line preferences and customised buttons. Additionally, you can return all customised features to their default settings.
3.1 Customising Your Phone (Personal Programming) 3.1.2 Changing Personal Settings Using Programming Mode You can perform the following while in programming mode: – Setting Features – Clearing Features – Confirming Your Own Extension Number (Self-extension Number Confirmation) Setting Features The default settings are shown in bold letters. For later reference, place a check mark in the boxes below to indicate your customised setting. Notice Default settings may vary depending on your country/area.
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3.1 Customising Your Phone (Personal Programming) Confirming Your Own Extension Number (Self-extension Number Confirmation) You can confirm your jack and extension number. Display PT 6 Press PROGRAM. • Enter 6. Press HOLD. Press PROGRAM. You can also confirm your extension number by pressing the " " key 2 times (" ") while on-hook.
3.1 Customising Your Phone (Personal Programming) 3.1.3 Customising the Buttons You can customise the flexible CO buttons, Direct Station Selection (DSS) buttons, Programmable Feature (PF) buttons, and MESSAGE buttons on your proprietary telephone (PT) and DSS Console by assigning the following features to them.
3.1 Customising Your Phone (Personal Programming) Programmable Button Button Programming Input CO DSS PF MESSAGE Extension Lock*5 7 Log-in/Log-out 8 2-way Record*6 9 0 + voice mail extension no.*1 2-way Transfer*6 9 1 + voice mail extension no.*1 Live Call Screening (LCS)*6 9 2 LCS Cancel*6 9 3 Voice Mail (VM) Transfer*6 9 4 + voice mail extension no.*1 Message for another extension 9 5 + extension no.
3.1 Customising Your Phone (Personal Programming) To confirm a button setting Display PT (CO, DSS, PF) OR Press CO, DSS, PF, or MESSAGE. Press PROGRAM. Press PROGRAM. To clear a button setting To continue (CO, DSS) OR Press PROGRAM. 118 User Manual Press CO, DSS, or MESSAGE. 2 Enter 2. Press STORE. Press PROGRAM.
3.2 Managing Call Logs 3.2 Managing Call Logs 3.2.1 Requirements The manager can print out and clear call log information for each extension. Available Extension The extension connected to extension jack 01 Required Telephone A Panasonic proprietary telephone (PT) with a display (e.g., KX-T7730) Manager Password To enter programming mode, the manager password (the password of the extension connected to extension jack 01) is required. You can enter the system password instead of the manager password.
3.2 Managing Call Logs 3.2.2 Printing and Clearing Call Logs To enter programming mode programming input manager password Press PROGRAM. Enter . Enter manager password. Press STORE. Press HOLD. Follow programming input. Item 120 To exit To programme Press PROGRAM. Programming Input Clearing the call records of each extension.*1 1 Printing the call records of each extension. 1 Clearing the call records of all extensions. 5 + + + extension no. *2 + 2 extension no.
3.3 Customising Your PBX (System Programming) 3.3 Customising Your PBX (System Programming) 3.3.1 Programming Information You can change the default settings of your PBX according to your requirements. Customisable programming items are shown below, with the programme number in parentheses.
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3.3 Customising Your PBX (System Programming) Procedure The basic steps are shown below. 1. To enter programming mode manager password Press PROGRAM. Enter #. Enter manager password. 2. To programme You can enter each programme number (3 digits). 3. To exit programming mode Press PROGRAM.
3.3 Customising Your PBX (System Programming) 3.3.2 System Programming System Speed Dialling Number [001] You can store frequently used phone numbers for convenient dialling. To end 0 0 1 Enter 001. NEXT Press NEXT. system speed dialling no. phone no. STORE END Dial system speed dialling number (00–99). Dial phone number (max. 32 digits). Press STORE. Press END. NEXT To continue PREV OR Press NEXT. Press PREV. SELECT Press SELECT.
3.3 Customising Your PBX (System Programming) System Speed Dialling Name [011] You can store the name associated with each speed dialling number. These names are displayed when making calls using the System Speed Dialling feature. To enter characters, refer to "Entering Characters". To end 0 1 1 Enter 011. NEXT Press NEXT. system speed dialling no. name STORE END Dial system speed dialling number (00–99). Enter name (max. 16 characters). Press STORE. Press END.
3.3 Customising Your PBX (System Programming) • WARNING There is a risk that fraudulent telephone calls will be made using the Outside-toOutside (CO-to-CO) Line Call feature of DISA. The cost of such calls will be billed to the owner/renter of the PBX. To protect the PBX from this kind of fraudulent use, we strongly recommend: a) b) c) d) • Enabling DISA security (Trunk Security or All Security). Keeping DISA security codes secret. Selecting complex, random codes that cannot be easily guessed.
3.3 Customising Your PBX (System Programming) Entering Characters You can enter the following characters. The tables below show you the characters available for each button. Table 1 (Alphabet mode)/Table 2 (Numeral mode) To enter "Ann", n A 2 Notes • 6 n (5 times) OR 6 (5 times) To toggle between "Alphabet mode" and "Numeral mode", press SELECT. • To move the cursor right, press . • To delete all characters, press CLEAR. To delete a character, press .
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Section 4 Appendix This chapter provides Troubleshooting, the Feature Number Table and Tone List. Check the Troubleshooting section before consulting your dealer.
4.1 Troubleshooting 4.1 Troubleshooting 4.1.1 Troubleshooting Problem Remedy I cannot make calls using the telephone. • The telephone is locked. Unlock your telephone. ( 1.5.3 Preventing Other People from Using Your Telephone (Extension Lock), 2.1.1 Locking Other Extensions (Remote Extension Lock)) Some features do not function. • System management may restrict certain features. Consult your manager or dealer. I cannot make calls to other extensions using a proprietary telephone (PT).
4.1 Troubleshooting Problem Remedy I cannot make an outside (CO) line call using a One-touch Dialling button or Speed Dialling. • An outside (CO) line access number was not stored with the phone number. An outside (CO) line access number is required for outside (CO) line calls. ( 1.2.1 Basic Calling, 3.1.3 Customising the Buttons) During a conversation with an outside party, the call was disconnected. • The specified time limit has run out. ( 1.4.1 Transferring a Call (Call Transfer), 1.4.
4.1 Troubleshooting Problem Remedy I want to confirm my extension number. • Confirm your extension number by pressing the " " key 2 times while on-hook, or through personal programming. ( Your Extension Number in 1.1.1 Before Operating a Telephone, 3.1.2 Changing Personal Settings Using Programming Mode) The date and/or time are not correct. • Ask your operator or manager to change the date or time. ( Date & Time Set in 2.1.6 Changing System Settings Using Programming Mode) The display is dim.
4.2 Feature Number Table 4.2 Feature Number Table 4.2.1 Feature Number Table The numbers listed below are the feature numbers used to access the PBX features. The numbering plan can be selected through system programming. Numbers in parentheses indicate that the feature numbers are different from those of "Plan 1" when "Plan 2" or "Plan 3" is selected. Feature (While a dial tone is heard) Numbering Additional Number 1.2.
4.2 Feature Number Table Feature (While a dial tone is heard) Numbering Additional Number 1.2.4 When the Dialled Party is Busy or There is No Answer Leaving a Message Waiting Indication/Calling Back a Caller Who Left an Indication (Message Waiting) 70 Leaving a Message Waiting Indication – To leave 1 + extension no. + #/0 – To cancel 2 + extension no.
4.2 Feature Number Table Feature (While a dial tone is heard) – To retrieve 1.4.4 Answering Call Waiting Answering Call Waiting from the Telephone Company Numbering 52 (#56)*4 Additional Number stored parking zone no. (0–9) 6 1.4.5 Talking to Multiple Parties (Conference) Originating a 3-party to 5-party Conference Call (5party Conference) 1.5.1 Forwarding Your Calls (Call Forwarding [FWD])/1.7.2 Refusing Incoming Calls (Do Not Disturb [DND]) 22 (#22 ) (phone no.
4.2 Feature Number Table Feature (While a dial tone is heard) Numbering Additional Number 1.6.1 Paging – All Extensions 33 (#33) 0 – Group 33 (#33) extension group no. (1–8) – External 34 (#34) – All Extensions & External 33 (#33) or 9 1.6.2 Answering/Denying a Paging Announcement – To answer 43 (#43) – To refuse 734 1+# – To accept 734 0+# 1.7.
4.2 Feature Number Table Feature (While a dial tone is heard) 1.7.9 Monitoring a Room (Room Monitor) Numbering Additional Number 735 – To set 1+# – To cancel 0+# – To monitor through a doorphone 31 (#31) doorphone no. (1/2) Calling to and from a Doorphone (Doorphone Call) 31 (#31) doorphone no. (1/2) Opening a Door (Door Open) 55 (#55) door opener no. (1/2) 1.8.1 If a Doorphone/Door Opener is Connected 1.8.
4.2 Feature Number Table Feature (While a dial tone is heard) 2.1.3 Setting an Alarm for Other Extensions (Remote Timed Reminder [Wake-up Call])*5 Numbering Additional Number 764 – To set extension no. + # + 76 + hour/minute + 0 (AM)/1 (PM) + 1 (one time)/2 (daily) + # – To cancel extension no. + # + 76 + 2 + # – To confirm extension no. + # + 76 + 3 + # 2.1.4 Erasing All Caller Information in the Common Area (Incoming Call Log in the Common Area— CLEAR ALL)*5 – To erase 2.1.
4.2 Feature Number Table Feature (While dialling or talking) Numbering 1.2.5 Switching the Calling Method (Alternate Calling—Ring/Voice) 1.3.3 Answering a Call Ringing at Another Telephone (Call Pickup) – Call Retrieving from a Telephone Answering Machine (TAM) 1.4.9 Changing the Dialling Mode (Pulse to Tone Conversion) 1.4.5 Talking to Multiple Parties (Conference) Adding a Third Party During a Conversation (3-party Conference) 1.8.
4.3 Identifying Tones 4.3 Identifying Tones 4.3.1 Identifying Tones While On-hook Ring Tone Patterns The following ring tone patterns can be assigned to incoming call types (outside (CO) line, intercom, or doorphone calls), or are fixed for certain call types (Hold Recall, Timed Reminder, or Camp-on Recall).
4.3 Identifying Tones Pattern 4 1s Doorphone Chime Patterns The following doorphone chime patterns can be assigned to each doorphone when doorbells and door chimes are connected to the PBX. Pattern 1* 1s Pattern 2* 1s Pattern 3* 1s Pattern 4* 1s Pattern 5 1s Pattern 6 1s Pattern 7 1s Pattern 8 1s * Chime patterns 1 to 4 are played only one time during the doorphone ringing time.
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4.3 Identifying Tones When Making Calls Busy Tones 1s [New Zealand only] 1s [Czech Republic only] 1s Reorder Tones 1s The outside (CO) line you tried to seize is not assigned or was denied.
4.3 Identifying Tones Double (5-s interval) 1s DND Tone 1s The dialled extension is refusing incoming calls. While Off-hook Indication Tones Tone 1 (Call Waiting Tone) Tone 2 (Call Waiting Tone) 15 s 1s Single Double 1s Triple 1s Tone 3 (Hold Alarm Tone) 15 s A call has been on hold for longer than the specified time. When Talking to an Outside Party Warning Tone 1s This tone is sent 15 seconds before the specified time for disconnection.
4.3 Identifying Tones Tone 2 The new feature setting was the same as the previous setting, or certain features were successfully performed or accessed (e.g., Call Hold, Automatic Callback Busy).
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Index User Manual 147
Index Numerics 2-way Record 15, 93, 117 2-way Transfer 15, 94, 117 301st Incoming Call Logged in the Common Area 3-level Automated Attendant 2 3-party Conference 55, 138 5-party Conference 57, 135 106, 138 A Absent Message 67, 135 Accessing Another Party Directly from Outside (Direct Inward System Access 38 [DISA]) Accessing External Services (External Feature Access [EFA]) 87 Account Code Entry 22, 133 Adding a Third Party During a Conversation (3-party Conference) 55 Alternate Calling—Ring/Voice 36, 13
Index L Examples 11 Exclusive Call Hold 47 Executive Busy Override 34, 138 Executive Busy Override Deny 78, 136 Extension Feature Clear 82, 136 Extension Lock 14, 69, 117, 135 Extension Lock—CANCEL ALL 107 Extension Password 37, 100, 109 Extension Password Set 107 External Feature Access (EFA) 87, 137 F Feature Highlights 2 Feature Number Table 133 Feature Numbers 10 Fixed Buttons 13 Fixed Line SMS Terminal Support 3 FLASH/RECALL 13 For Future Reference 6 Forwarding Your Calls (Call Forwarding [FWD]) 64
Index Override Deny) 78 Preventing Other People from Picking Up Your Calls (Call Pickup Deny) 44 Preventing Other People from Using Your Telephone (Extension Lock) 69 Printing and Clearing Call Logs 120 PROGRAM 14 Programmable Feature (PF) 14 Programming Information 121 Protecting Your Line against Notification Tones (Data Line Security) 80 Pulse to Tone Conversion 63, 138 T Q Quick Dialling 26 R Receiving Call Waiting 77 Receiving Calls 41 Recording a Conversation (2-way Record) 93 Recording or Playin
Index User Manual 151
Panasonic Communications Co., Ltd. 1-62, 4-chome, Minoshima, Hakata-ku, Fukuoka 812-8531, Japan Copyright: This material is copyrighted by Panasonic Communications Co., Ltd., and may be reproduced for internal use only. All other reproduction, in whole or in part, is prohibited without the written consent of Panasonic Communications Co., Ltd. © 2005 Panasonic Communications Co., Ltd. All Rights Reserved.
