TG413x(e).book Page 1 Tuesday, December 7, 2010 8:01 AM Operating Instructions Digital Cordless Answering System Model No. KX-TG4132 KX-TG4133 KX-TG4134 Model shown is KX-TG4132. Before initial use, see “Getting Started” on page 9. Thank you for purchasing a Panasonic product. Please read these operating instructions before using the unit and save them for future reference. Consulte “Guía Rápida Española”, página 47. This unit is compatible with Caller ID.
TG413x(e).book Page 2 Tuesday, December 7, 2010 8:01 AM Table of Contents Introduction Useful Information Model composition. . . . . . . . . . . . . . . . . . . . 3 Accessory information . . . . . . . . . . . . . . . . . 3 Wall mounting . . . . . . . . . . . . . . . . . . . . . . . 37 Error messages. . . . . . . . . . . . . . . . . . . . . . 39 Troubleshooting . . . . . . . . . . . . . . . . . . . . . 40 FCC and other information . . . . . . . . . . . . . 44 Important Information For your safety. . . .
TG413x(e).book Page 3 Tuesday, December 7, 2010 8:01 AM Introduction Model composition Series Model No. KX-TG4131 series Base unit Handset Part No. Part No. KX-TG4132 KX-TG4131 KX-TGA410 Quantity 2 KX-TG4133 KX-TG4131 KX-TGA410 3 KX-TG4134 KX-TG4131 KX-TGA410 4 Accessory information Supplied accessories Quantity No.
TG413x(e).book Page 4 Tuesday, December 7, 2010 8:01 AM Introduction Additional/replacement accessories Please contact your nearest Panasonic dealer for sales information (page 51). Accessory item Order number Rechargeable batteries HHR-4DPA*1 L To order, please call 1-800-332-5368 or visit http://www.panasonic.
TG413x(e).book Page 5 Tuesday, December 7, 2010 8:01 AM Important Information For your safety To prevent severe injury and loss of life/ property, read this section carefully before using the product to ensure proper and safe operation of your product. WARNING Power connection L Use only the power source marked on the product. L Do not overload power outlets and extension cords. This can result in the risk of fire or electric shock. L Completely insert the AC adaptor/power plug into the power outlet.
TG413x(e).book Page 6 Tuesday, December 7, 2010 8:01 AM Important Information L This product is unable to make calls when: – the handset batteries need recharging or have failed. – there is a power failure. Battery L We recommend using the batteries noted on page 4. USE ONLY rechargeable NiMH batteries AAA (R03) size. L Do not mix old and new batteries. L Do not open or mutilate the batteries. Released electrolyte from the batteries is corrosive and may cause burns or injury to the eyes or skin.
TG413x(e).book Page 7 Tuesday, December 7, 2010 8:01 AM Important Information L If the reception for a base unit location is not satisfactory, move the base unit to another location for better reception. Environment L Keep the product away from electrical noise generating devices, such as fluorescent lamps and motors. L The product should be kept free from excessive smoke, dust, high temperature, and vibration. L The product should not be exposed to direct sunlight.
TG413x(e).book Page 8 Tuesday, December 7, 2010 8:01 AM Important Information Specifications ■ Standard: DECT 6.0 (Digital Enhanced Cordless Telecommunications 6.0) ■ Frequency range: 1.92 GHz to 1.93 GHz ■ RF transmission power: 115 mW (max.) ■ Power source: 120 V AC, 60 Hz ■ Power consumption: Base unit: Standby: Approx. 0.9 W Maximum: Approx. 3.8 W Charger: Standby: Approx. 0.1 W Maximum: Approx. 2.
TG413x(e).book Page 9 Tuesday, December 7, 2010 8:01 AM Getting Started Battery installation Setting up Connections L Use only the supplied Panasonic AC adaptor PNLV226. L USE ONLY Ni-MH batteries AAA (R03) size. L Do NOT use Alkaline/Manganese/Ni-Cd batteries. L Confirm correct polarities (S, T). ■ Base unit Hook “Click” Hooks Press plug firmly.
TG413x(e).book Page 10 Tuesday, December 7, 2010 8:01 AM Getting Started Note when setting up Battery level Icon Battery level Note for connections & High L The AC adaptor must remain connected at all times. (It is normal for the adaptor to feel warm during use.) L The AC adaptor should be connected to a vertically oriented or floor-mounted AC outlet. Do not connect the AC adaptor to a ceiling-mounted AC outlet, as the weight of the adaptor may cause it to become disconnected.
TG413x(e).book Page 11 Tuesday, December 7, 2010 8:01 AM Getting Started H I J K L Controls Handset A G H B C D E I J Display {OFF} {FLASH} {CALL WAIT} Microphone Charge contacts ■ Control type A Soft keys The handset features 3 soft keys. By pressing a soft key, you can select the feature shown directly above it on the display. B Navigator key – {^}, {V}, {<}, or {>}: Scroll through various lists and items. – ? VOL. (Volume: {^} or {V}): Adjust the receiver or speaker volume while talking.
TG413x(e).book Page 12 Tuesday, December 7, 2010 8:01 AM Getting Started Base unit display items Display Handset display items Item Meaning w Within base unit range _ Out of base unit range C The line is in use. L When flashing: The call is put on hold. L When flashing rapidly: An incoming call is now being received. i Eco mode is on. (page 10) < Equalizer is set. (page 16) s Speakerphone is on. (page 14) ~ Ringer volume is off. (page 20) & Silent mode is on.
TG413x(e).book Page 13 Tuesday, December 7, 2010 8:01 AM Getting Started Note: L When English is selected as the display language, 12-hour clock format is used. When Spanish is selected, 24-hour clock format is used. L The date and time may be incorrect after a power failure. In this case, set the date and time again. Display language You can select either “English” or “Español” as the display language. The default setting is “English”. 1 2 {MENU}(11) 3 {OFF} {r}: Select the desired setting.
TG413x(e).book Page 14 Tuesday, December 7, 2010 8:01 AM Making/Answering Calls Making calls 1 Lift the handset and dial the phone number. L To correct a digit, press {CLEAR}. 2 3 Press {C} or {CALL}. When you finish talking, press {OFF} or place the handset on the base unit or charger. Using the speakerphone 1 Dial the phone number and press {s}. L Speak alternately with the other party. 2 When you finish talking, press {OFF}.
TG413x(e).book Page 15 Tuesday, December 7, 2010 8:01 AM Making/Answering Calls Temporary handset ringer off Flash While the handset is ringing for a call, you can turn the ringer off temporarily by pressing {~}. {FLASH} allows you to use the special features of your host PBX such as transferring an extension call, or accessing optional telephone services. Note: L To change the flash time, see page 21. Adjusting the base unit ringer volume Press {+} or {-} repeatedly to select the desired volume.
TG413x(e).book Page 16 Tuesday, December 7, 2010 8:01 AM Making/Answering Calls Handset equalizer This feature clarifies the voice of the person you are talking to, producing a more naturalsounding voice that is easier to hear and understand. 1 2 3 4 Press {MENU} while talking. {r}: “Equalizer” s {SELECT} {r}: Select the desired setting. Press {OK} to exit. Note: L When this feature is turned on, < is displayed while talking.
TG413x(e).book Page 17 Tuesday, December 7, 2010 8:01 AM Shared Phonebook Shared phonebook The shared phonebook allows you to make calls without having to dial manually. Any handset registered to the base unit can use the shared phonebook. You can add 50 names and phone numbers to the shared phonebook, and assign each phonebook entry to the desired group. Important: L Only 1 person can access the shared phonebook at a time. L Caller ID subscribers can use group ringer tone features (page 26).
TG413x(e).book Page 18 Tuesday, December 7, 2010 8:01 AM Shared Phonebook 5 Edit the name (10 characters max.; page 6 17). s {SAVE} {OFF} Finding and calling from a phonebook entry 4 {r}: Select the desired group (page 17). s {SELECT} 2 times 5 {OFF} Erasing entries Erasing an entry Scrolling through all entries 1 2 3 {C} {r}: Select the desired entry. 1 2 3 Find the desired entry (page 18).
TG413x(e).book Page 19 Tuesday, December 7, 2010 8:01 AM Programming Programmable settings You can customize the unit by programming the following features using the handset. To access the features, there are 2 methods. ■ Scrolling through the display menus 1 {MENU} 2 Press {V} or {^} to select the desired main menu. s {SELECT} 3 Press {V} or {^} to select the desired item from the next sub-menus. s {SELECT} 4 Press {V} or {^} to select the desired setting.
TG413x(e).book Page 20 Tuesday, December 7, 2010 8:01 AM Programming Sub-menu 1 Sub-menu 2 Setting Code + Settings Ring count*1 2–7: 2–7 rings <4 rings> 0: Toll saver #211 33 Recording time*1 1: 1 min 3: <3 min> 0: Greeting only*2 #305 33 Remote code*1 <111> #306 31 Screen call 1: 0: Off #310 29 Answer on*1 – – #327 29 Answer off*1 – – #328 29 Operation Code + Listening to voice mail messages. #330 34 Operation Code + Paging the desired unit.
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TG413x(e).book Page 22 Tuesday, December 7, 2010 8:01 AM Programming Sub-menu 1 Sub-menu 2 Setting Code + Change language Display 1: 2: Español #110 13 Voice prompt*1 1: 2: Español #112 13 Operation Code + Displaying customer support Web address. #680 – Main menu: a “Customer support”*12 *1 If you program these settings using one of the handsets, you do not need to program the same item using another handset.
TG413x(e).book Page 23 Tuesday, December 7, 2010 8:01 AM Programming Special programming Alarm An alarm sounds at the set time for 3 minutes once or daily. Alarm can be set for each handset. Important: L Set the date and time beforehand (page 12). 1 2 {MENU}(72) Turning silent mode on/off 1 2 {MENU}(238 3 Enter the desired hour and minute you wish to start this feature. 4 5 {AM/PM}: Select “AM” or “PM”. s {OK} 6 7 {AM/PM}: Select “AM” or “PM”. {r}: Select the desired alarm option.
TG413x(e).book Page 24 Tuesday, December 7, 2010 8:01 AM Programming 4 {r}: Select the desired setting. s {SELECT} 2 times 5 {OFF} Call block (Caller ID subscribers only) This feature allows the unit to reject calls when: – the unit receives a call from a phone number stored in the call block list as unwanted (“Storing unwanted callers”, page 24). – the unit receives a call without phone number (“Blocking incoming calls without phone number”, page 24).
TG413x(e).book Page 25 Tuesday, December 7, 2010 8:01 AM Programming Important: L See page 4 for information on the available model. Registering a handset to the base unit The supplied handset and base unit are preregistered. If for some reason the handset is not registered to the base unit, re-register the handset. 1 Handset: {MENU}(13) 2 Base unit: Press and hold {LOCATOR} for about 5 seconds until the registration tone sounds.
TG413x(e).book Page 26 Tuesday, December 7, 2010 8:01 AM Caller ID Service Using Caller ID service Important: L This unit is Caller ID compatible. To use Caller ID features, you must subscribe to a Caller ID service. Contact your service provider/telephone company for details. Caller ID features When an outside call is being received, the caller’s name and phone number are displayed. Caller information for the last 50 callers is logged in the caller list from the most recent call to the oldest.
TG413x(e).book Page 27 Tuesday, December 7, 2010 8:01 AM Caller ID Service ringer you selected for that group rings after caller information is displayed. If you select “Current ringer” (default), the unit uses the ringer tone you selected on page 20 when calls from this group are received. Editing a caller’s phone number before calling back You can edit a phone number in the caller list by removing its area code and/or the long distance code “1”.
TG413x(e).book Page 28 Tuesday, December 7, 2010 8:01 AM Caller ID Service L If you move to another area, you can turn this feature off to erase previously edited area codes. To use this feature again, turn it on and reprogram the area codes you want to edit once again. Erasing selected caller information 1 {<} CID 2 {r}: Select the desired entry.
TG413x(e).book Page 29 Tuesday, December 7, 2010 8:01 AM Answering System Answering system The answering system can answer and record calls for you when you are unavailable to answer the phone. You can also set the unit to play a greeting message but not to record caller messages by selecting “Greeting only” as the recording time setting (page 33). Important: L Only 1 person can access the answering system (listen to messages, record a greeting message, etc.) at a time.
TG413x(e).book Page 30 Tuesday, December 7, 2010 8:01 AM Answering System Recording your greeting message 1 {MENU}(3)2 2 {r}: “Yes” s {SELECT} 3 After a beep sounds, hold the handset about 20 cm (8 inches) away and speak clearly into the microphone (2 minutes max.). 4 5 Press {STOP} to stop recording. Listening to messages using the base unit When new messages have been recorded, {6} on the base unit flashes. Press {6}. L If new messages have been recorded, the base unit plays back new messages.
TG413x(e).book Page 31 Tuesday, December 7, 2010 8:01 AM Answering System L If there are no new messages in the answering system, {PLAY} is not displayed. To listen to all messages: {MENU}(324 2 When finished, press {OFF}. Note: L To switch to the receiver, press {C}.
TG413x(e).book Page 32 Tuesday, December 7, 2010 8:01 AM Answering System 1 {MENU}(3)6 2 Enter the desired 3-digit remote access code. 3 {SAVE} s {OFF} Remote commands You can press dial keys to access certain answering system functions without waiting for the voice guidance to prompt you. Deactivating remote operation Key Operation Press * in step 2 on “Remote access code”, page 31. L The entered remote access code is deleted.
TG413x(e).book Page 33 Tuesday, December 7, 2010 8:01 AM Answering System – Change the number of rings of the voice mail service so that the answering system can answer the call first. To do so, contact your service provider/ telephone company. Answering system settings Number of rings before the unit answers a call You can change the number of times the phone rings “Ring count” before the unit answers calls. You can select 2 to 7 rings, or “Toll saver”. The default setting is “4 rings”.
TG413x(e).book Page 34 Tuesday, December 7, 2010 8:01 AM Voice Mail Service Example: Voice mail service Voice mail is an automatic answering service offered by your service provider/telephone company. After you subscribe to this service, your service provider/telephone company’s voice mail system answers calls for you when you are unavailable to answer the phone or when your line is busy. Messages are recorded by your service provider/telephone company, not your telephone.
TG413x(e).book Page 35 Tuesday, December 7, 2010 8:01 AM Voice Mail Service – The message indicator on the handset flashes slowly if the message alert feature is turned on (“Message alert”, page 33). 1 {VM} or {MENU}(33) L The speakerphone turns on. L If there are no new messages in the voice mail, {VM} is not displayed. 2 3 Follow the pre-recorded instructions. When finished, press {OFF}.
TG413x(e).book Page 36 Tuesday, December 7, 2010 8:01 AM Intercom/Locator Intercom Intercom calls can be made between handsets. Note: L If you receive an outside call while talking on the intercom, you hear 2 tones. To answer the call, press {OFF}, then press {C}. L When paging the handset, the paged handset beeps for 1 minute. Making an intercom call 1 {MENU} s {INT} 2 {r}: Select the desired unit. s {SELECT} L To stop paging, press {OFF}. 3 When you finish talking, press {OFF}.
TG413x(e).book Page 37 Tuesday, December 7, 2010 8:01 AM Useful Information 3 Wall mounting Insert the hooks on the wall mounting adaptor into holes 1 and 2 on the base unit. Note: L Make sure that the wall and the fixing method are strong enough to support the weight of the unit. 1 2 Base unit 1 Lead the AC adaptor cord and telephone line cord through the hole in the wall mounting adaptor in the direction of the arrow.
TG413x(e).book Page 38 Tuesday, December 7, 2010 8:01 AM Useful Information 5 Mount the unit on a wall then slide down to secure in place. To remove the wall mounting adaptor While pushing down the release levers (A), remove the adaptor (B). AC adaptor cord A 1 83 mm (31/4 inches) or 102 mm (4 inches) 2 A B Charger Drive the screws (not supplied) into the wall. 25.4 mm (1 inch) Wall phone plate 102 mm (4 inches) 83 mm (3 1/4 inches) Screws 1 2 Hooks 38 For assistance, please visit http://www.
TG413x(e).book Page 39 Tuesday, December 7, 2010 8:01 AM Useful Information Error messages Display message Cause/solution Base no power L The handset has lost communication with the base unit. Move closer to the base unit and try again. L Unplug the base unit’s AC adaptor to reset the unit. Reconnect the adaptor and try again. L The handset’s registration may have been canceled. Re-register the handset (page 25). or No link. Re-connect base AC adaptor. Busy L The called unit is in use.
TG413x(e).book Page 40 Tuesday, December 7, 2010 8:01 AM Useful Information Troubleshooting If you still have difficulties after following the instructions in this section, disconnect the base unit’s AC adaptor, then reconnect the base unit’s AC adaptor. Remove the batteries from the handset, and then insert the batteries into the handset again. General use Problem Cause/solution The handset does not turn on even after installing charged batteries.
TG413x(e).book Page 41 Tuesday, December 7, 2010 8:01 AM Useful Information Battery recharge Problem Cause/solution The handset beeps and/or ) flashes. L Battery charge is low. Fully charge the batteries (page 9). I fully charged the batteries, but – ) still flashes, – 0 is displayed, or – the operating time seems to be shorter. L Clean the battery ends (S, T) and the charge contacts with a dry cloth and charge again. L It is time to replace the batteries (page 9).
TG413x(e).book Page 42 Tuesday, December 7, 2010 8:01 AM Useful Information Caller ID/Talking Caller ID Problem Cause/solution Caller information is not displayed. L You must subscribe to Caller ID service. Contact your service provider/telephone company for details. L If your unit is connected to any additional telephone equipment such as a Caller ID box or cordless telephone line jack, plug the unit directly into the wall jack.
TG413x(e).book Page 43 Tuesday, December 7, 2010 8:01 AM Useful Information Answering system Problem Cause/solution The unit does not record new messages. L The answering system is turned off. Turn it on (page 29). L The message memory is full. Erase unnecessary messages (page 30). L The recording time is set to “Greeting only”. Change the setting (page 33). L If you subscribe to a voice mail service, messages are recorded by your service provider/telephone company, not your telephone.
TG413x(e).book Page 44 Tuesday, December 7, 2010 8:01 AM Useful Information FCC and other information This equipment complies with Part 68 of the FCC rules and the requirements adopted by the ACTA. On the bottom of this equipment is a label that contains, among other information, a product identifier in the format US:ACJ----------. If requested, this number must be provided to the telephone company. L Registration No.............(found on the bottom of the unit) L Ringer Equivalence No. (REN).......0.
TG413x(e).book Page 45 Tuesday, December 7, 2010 8:01 AM Useful Information noise occurs, use an optional headset accessory or the speakerphone option (if applicable) when using this phone. Consult with your audiologist or Hearing Aid manufacturer about the availability of Hearing Aids which provide adequate shielding to RF energy commonly emitted by digital devices.
TG413x(e).book Page 46 Tuesday, December 7, 2010 8:01 AM Useful Information Notice L FCC ID can be found inside the battery compartment or on the bottom of the units. Compliance with TIA-1083 standard: Telephone handsets identified with this logo have reduced noise and interference when used with T-Coil equipped hearing aids and cochlear implants. Compatible with Hearing Aid T-Coil T TIA-1083 46 For assistance, please visit http://www.panasonic.
TG413x(e).book Page 47 Tuesday, December 7, 2010 8:01 AM Guía Rápida Española Guía Rápida Española Instalación Unidad base “Clic” L Use solo el adaptador de corriente Panasonic PNLV226 incluido. Ganchos Oprima firmemente el contacto. Correcto Incorrecto Gancho (120 V CA, 60 Hz) A la toma de teléfono de línea única (RJ11C) Filtro DSL/ADSL* “Clic” *Requiere un filtro DSL/ADSL (no incluido) si tiene este tipo de servicio. Auricular L UTILICE SOLO baterías de Ni-MH tamaño AAA (R03).
TG413x(e).book Page 48 Tuesday, December 7, 2010 8:01 AM Guía Rápida Española Sugerencias de operación Teclas de función El auricular incluye 3 teclas de función. Al oprimir una tecla de función, puede seleccionar la función que aparece directamente encima de ella en la pantalla. {C}, {MENU}, {REMR.} y otras funciones adicionales se asignan a las teclas de función. Preste atención a la pantalla para ver qué funciones están asignadas a las teclas de función durante la operación del auricular.
TG413x(e).book Page 49 Tuesday, December 7, 2010 8:01 AM Guía Rápida Española Operaciones básicas Cómo hacer y contestar llamadas (Auricular) Para ajustar el volumen del timbre del auricular 1 2 {MENU} (16) {r}: Seleccione el volumen deseado. s{GUARDA}s {OFF} Directorio telefónico compartido (Auricular) Para añadir entradas 1 2 3 4 Para hacer llamadas {C} s {AÑAD.} Introduzca el nombre de la persona (máx. 16 caracteres). s {OK} Introduzca el número telefónico de la persona (máx. 24 dígitos).
TG413x(e).book Page 50 Tuesday, December 7, 2010 8:01 AM Guía Rápida Española Preguntas frecuentes Pregunta Causa y solución ¿Es posible añadir otro auricular accesorio a mi unidad base? L Sí, puede añadir hasta 6 auriculares (incluyendo los que se venden con su unidad base) a una sola unidad base. L Para adquirir auriculares accesorios adicionales (KX-TGA410/KX-TGA659/KX-TGA660), visite http://www.panasonic.com o llame al 1-800-332-5368.
TG413x(e).book Page 51 Tuesday, December 7, 2010 8:01 AM Appendix Customer services Customer Services Directory (United States and Puerto Rico) Obtain Product Information and Operating Assistance; locate your nearest Dealer or Service Center; purchase Parts and Accessories; or make Customer Service and Literature requests by visiting our Web Site at: http://www.panasonic.com/help or, contact us via the web at: http://www.panasonic.
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TG413x(e).book Page 53 Tuesday, December 7, 2010 8:01 AM Appendix Limited Warranty Limits And Exclusions This Limited Warranty ONLY COVERS failures due to defects in materials or workmanship, and DOES NOT COVER normal wear and tear or cosmetic damage.
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TG413x(e).book Page 56 Tuesday, December 7, 2010 8:01 AM IMPORTANT! If your product is not working properly. . . 1 Reconnect AC adaptor to the base unit. 2 Check if telephone line cord is connected. 3 Use rechargeable Ni-MH batteries. (Alkaline/Manganese/Ni-Cd batteries CANNOT be used.) 4 Read troubleshooting page in the Operating Instructions. Visit our Web site: http://www.panasonic.com/help L FAQ and troubleshooting hints are available.
