Quick Start Guide

Others
56
SQT0787 (ENG)
Troubleshooting
First, try out the following procedures.
•
Please also refer to the “Operating Instructions for advanced features (PDF format)”, which
describes more detailed information.
• The battery is exhausted.
> Charge the battery.
• If you leave the camera on, the battery will be exhausted.
> Turn the camera off frequently by using the [Economy] etc.
• Is the drive mode set to [ ] ([4K Pre-Burst])? When [ ] ([4K Pre-Burst]) is selected, the
battery drains faster.
> Select [ ] ([4K Pre-Burst]) only when recording.
• When the drive mode is set to [ ] ([4K Pre-Burst]), the camera temperature rises. In some
cases, the camera may display [ ], switch to [ ] ([4K Burst]) and stop the recording to
protect itself. Wait until the camera cools down.
• The subject is beyond the focus range of the camera. (P19)
• There is camera shake (jitter) or the subject is moving slightly.
• Is [Focus/Release Priority] in the [Custom] menu set to [RELEASE]?
• Is [Shutter AF] in the [Custom] menu set to [OFF]?
• Is the AF Lock applied incorrectly?
• The shutter speed will become slower and the Image Stabiliser function may not work properly
when taking pictures especially in dark places.
> We recommend holding the camera firmly with both hands when taking pictures.
> We recommend using a tripod and the self-timer when taking pictures with a slow shutter
speed.
• When a moving subject is recorded with the electronic shutter, the subject may appear
distorted on the picture.
If the problem is not resolved, it may be improved by selecting [Reset] on the
[Setup] menu.
The camera cannot be operated even when it is turned on.
The camera turns off immediately after it is turned on.
The battery becomes flat too quickly.
Taking pictures is not possible.
The shutter will not operate immediately when the shutter button is pressed.
The subject is not focused properly.
The recorded picture is blurred.
The Image Stabiliser is not effective.
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