Operation Manual

384
SQW0550
Others
Q&A Troubleshooting
Recording
Cannot record pictures. The shutter will not operate immediately when the shutter button is
pressed.
[4K PHOTO] is set to [
] ([4K Pre-Burst]).
When [4K PHOTO] in the [Rec] menu is set to [
] ([4K Pre-Burst]), the camera temperature
rises. In some cases, the camera may display [
], switch to [ ] ([4K Burst]) and stop the
recording to protect itself. Wait until the camera cools down.
Focus is not aligned.
When [Focus/Release Priority] is set to [FOCUS], the camera will not record until proper
focusing is achieved. (→164)
Recorded pictures look white.
Lens is dirty (fingerprints, etc.).
Turn the camera off and clean the lens surface with a soft dry cloth.
Recorded pictures are too bright/too dark.
Adjust the exposure (→177).
AE Lock (→173, 175) is set inappropriately.
Some pictures are taken when I press the shutter button just once.
Cancel the following settings:
[Simultaneous record w/o filter] (→132)
White Balance Bracket (→138)
[Burst]/[Auto Bracket]/[
] of the self-timer (→201)
Focus not aligned correctly.
Subject outside of focus range. (→46)
Caused by jitter or subject movement. (→234)
[Focus/Release Priority] is set to [RELEASE]. (→164)
[Shutter AF] is set to [OFF]. (→163)
AF Lock (→173, 175) is set inappropriately.
If there are fingerprints or dirt on the lens, the focus may be set to the lens and not the subject.
(When the Scene Guide Mode is set to [Soft Image of a Flower], and during macro recording)
Recorded pictures are blurred. The stabiliser function ineffective.
Shutter speed is slower in dark locations and the stabiliser function is less effective.
Hold camera firmly with both hands, keeping arms close to body.
Use a tripod and the self-timer when using a slower shutter speed (→208).
If you take a picture of a moving subject using the electronic shutter, the subject in the picture may
be skewed in some cases. (→199)
Taking pictures using White Balance Bracket is not possible.
Is there any memory remaining on the card?