Operation Manual

396
SQW0550
Others
Q&A Troubleshooting
Computer does not recognise card.
• Disconnect USB connection cable (supplied) and reconnect with card in place.
• If there are two or more USB terminal on a single PC, try connecting the USB connection cable to
another USB terminal.
Computer does not recognise card. (When using an SDXC Memory Card)
• Check whether your computer is compatible with SDXC Memory Cards.
http://panasonic.net/avc/sdcard/information/SDXC.html
• A message prompting you to format the card may appear when you connect it. Do not format the
card.
• If the [Access] indicator on the screen does not go off, turn the camera off before disconnecting the
USB connection cable.
Cannot print when connecting to printer.
• Printer not compatible with PictBridge.
• Set [USB Mode] to [PictBridge(PTP)] (→82, 358).
The edges of pictures are cut off when printing.
• Release any trimming or edgeless printing settings on printer before printing.
• The aspect ratio of pictures is different from that of paper used for printing.
→ If printing in shop, check if 16:9 sizes can be printed.
Cannot print panorama pictures properly.
• The aspect ratio of panorama pictures is different from that of regular still pictures, and some
panorama pictures may not be printed correctly.
→ Use a printer with support for panorama pictures.
→ We recommend adjusting the size of a picture in accordance with print paper using the
“PHOTOfunSTUDIO” software (→353).