Operating instructions

Troubleshooting
VQT2J59
91
Screen size is wrong.
¾ Check the “TV Aspect” or “Aspect for 4:3 Video”. (> 82)
¾ Adjust the aspect ratio setting on TV. Refer to your TV’s
operating instructions.
¾ If the 16:9 aspect ratio image is output to a 4:3 TV and
the image will be stretched vertically, set “TV Aspect” to
4:3. (> 82)
¾ Check “Aspect for Recording” before recording or file
conversion. (> 79)
¾ If you connect to 4:3 TV, set “HDMI Video Format” to
“576p/480p”. (> 82)
The black screen appears on the TV.
¾ This phenomenon may occur, depending on the TV
setting, when “Power Save in Standby” is set to “Off”.
Depending on the TV, this phenomenon may be
prevented by reconnecting to a different HDMI input
terminal.
Pictures do not appear with the HD quality
although HD setting was made.
¾ The pictures are output with 576p/480p depending on the
programme.
The screen changes automatically.
¾ If there is no operation for 5 minutes or more, the
displayed screen switches to the other states
automatically (only when the “Screen Saver” is set to
“On”). (> 81)
There is a lot of image lag when playing
video.
¾ Set “HD optimizer” in the Picture menu to “Off”. (> 73)
¾ Set “Audio Delay”. (> 80)
The images from this unit do not appear on
the TV.
The picture is distorted during play, or video
will not play correctly.
¾ Check the connection and the TV’s input settings.
¾ The unit’s “TV System” setting differs from the TV system
used by the disc now playing. While stopped, keep
pressing [∫] and [< OPEN/CLOSE] on the main unit for
5 or more seconds. The system switches from PAL to
NTSC or vice versa. (> 82)
¾ Picture may not be seen when more than 4 devices are
connected with HDMI cables.
Reduce the number of connected devices.
¾ The picture may be distorted or a black screen may
appear between scenes recorded with different aspect
ratios.
¾ DVD-R DL and +R DL discs have two writable layers on
one side. Video and audio may momentarily cut out when
the unit is switching layers.
¾ Set “Deep Colour Output” (> 82) or “Contents Type Flag”
(> 82)
to “Off”.
No sound.
Distorted sound.
¾ Check the connections or amplifier’s settings. (> 14)
¾ Press [AUDIO] to select the audio. (> 24, 40)
¾ To output audio from a device connected with an HDMI
cable, set “HDMI Audio Output” to “On”. (> 82)
Cannot switch audio.
¾ You cannot switch the audio if “Digital Audio Output” is
set to “Bitstream” (> 80)
TV screen and video
Sound
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