Operating instructions

Troubleshooting
VQT2J59
94
Troubleshooting guide
The available recording time doesn’t
increase even after deleting titles on the
disc.
¾ Available space on DVD-R, DVD-R DL, +R, or +R DL
does not increase even after deleting titles.
¾ Available space on DVD-RW (DVD-Video format) or
+RW increases when you delete the last title.
Cannot edit.
¾ You may not be able to edit on the HDD if there is no
available space.
Delete any unwanted titles to create empty space. (> 42)
Cannot create a playlist.
¾ Creation or editing of playlists cannot be done on this
unit.
The contents of the card cannot be read.
¾ Remove the card from the slot and then insert again. If
this does not solve the problem, turn off and turn on the
unit again.
Copying, deleting and setting protection
takes a long time.
¾ When there are a lot of folders and files, it may
sometimes take a few hours.
Still pictures (JPEG) do not playback
normally.
¾ The images that were edited on the PC, such as
Progressive JPEG, etc., may not play back. (> 102)
Tracks could not be copied to the HDD.
¾ If there are copyright protected tracks such as SCMS
restrictions, they will not be copied.
¾ Recording from CDs that do not conform to CD-DA
specifications (copy control CDs, etc.) cannot be
guaranteed.
The contents of the USB memory cannot be
read.
¾ Remove the USB memory from the USB port and then
insert again. If this does not solve the problem, turn off
and turn on the unit again. If it cannot be operated after
that, set “VIERA Link” to “Off” and turn this unit off again,
and turn it back on. (> 82)
¾ USB memories connected using a USB extension cable
or a USB hub may not be recognized by this unit.
The TV Guide System does not receive any
data.
¾ If signal quality is bad (ghost images or limited
reception), the TV Guide system may not be able to
receive any data.
The empty field is displayed for some or all
channels.
¾ Some stations are not supported by the TV Guide
system.
The TV Guide information is not displayed
properly.
¾ Set the clock. (> 84)
¾ There was a programme change, or TV Guide
information from a broadband cast station was possibly
not correctly transmitted.
Check the current programme, e.g. on the Web site for
the TV Guide system provider or station provider.
The TV Guide data transfer was interrupted.
¾ The TV Guide system shows the data that was received
up to the interruption.
¾ The programme information may be incomplete.
The TV Guide data is not updated.
¾ You cannot download TV Guide data during recording
when “One cable” has been selected in “Easy Setting” or
“Auto Setup” (> 20, 77).
Edit
Still pictures
Music
USB
TV Guide
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