TG6461E(e).book Page 1 Monday, March 16, 2009 8:50 AM Operating Instructions Digital Cordless Answering System Model No. KX-TG6461E Thank you for purchasing a Panasonic product. This unit is compatible with Caller ID. You must subscribe to the appropriate service offered by your service provider/telephone company. Charge the batteries for about 7 hours before initial use. Please read these operating instructions before using the unit and save them for future reference.
TG6461E(e).book Page 2 Monday, March 16, 2009 8:50 AM Table of Contents Introduction Useful Information Accessory information. . . . . . . . . . . . . . . . . . . . . 3 General information . . . . . . . . . . . . . . . . . . . . . . 4 Character entry. . . . . . . . . . . . . . . . . . . . . . . . . Wall mounting . . . . . . . . . . . . . . . . . . . . . . . . . . Error messages . . . . . . . . . . . . . . . . . . . . . . . . Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . .
TG6461E(e).book Page 3 Monday, March 16, 2009 8:50 AM Introduction Accessory information Supplied accessories No. Accessory item/Part number 1 AC adaptor/PQLV219EY or PQLV219EX Quantity 2 Telephone line cord/PQJA87S (for U.K.) 1 3 Wall mounting adaptor/PQKL10035Z1 1 4 Corded handset/PNLXP1005Z 1 5 Corded handset cord/PQJA212V 1 6 Rechargeable batteries*1/HHR-55AAAB or N4DHYYY00005 2 7 Handset cover*2 1 8 Charger/PNLC1008ZT 1 2 *1 See page 3 for replacement battery information.
TG6461E(e).book Page 4 Monday, March 16, 2009 8:50 AM Introduction Sales and support information Customer Care Centre L L L L For customers within the U.K.: 0844 844 3898 For customers within the Republic of Ireland: 01289 8333 Visit our website for product information: www.panasonic.co.uk E-mail: customer.care@panasonic.co.uk Direct Sales at Panasonic U.K.
TG6461E(e).book Page 5 Monday, March 16, 2009 8:50 AM Important Information For your safety To prevent severe injury and loss of life/property, read this section carefully before using the product to ensure proper and safe operation of your product. WARNING determine if they are adequately shielded from external RF (radio frequency) energy. (The product operates in the frequency range of 1.88 GHz to 1.90 GHz, and the RF transmission power is 250 mW (max.).
TG6461E(e).book Page 6 Monday, March 16, 2009 8:50 AM Important Information Important safety instructions When using your product, basic safety precautions should always be followed to reduce the risk of fire, electric shock, and injury to persons, including the following: 1. Do not use this product near water for example, near a bathtub, washbowl, kitchen sink, or laundry tub, in a wet basement or near a swimming pool. 2. Avoid using a telephone (other than a cordless type) during an electrical storm.
TG6461E(e).book Page 7 Monday, March 16, 2009 8:50 AM Important Information Information on Disposal in other Countries outside the European Union These symbols (1, 2, 3) are only valid in the European Union. If you wish to discard these items, please contact your local authorities or dealer and ask for the correct method of disposal. Note for the battery symbol This symbol (2) might be used in combination with a chemical symbol (3).
TG6461E(e).book Page 8 Monday, March 16, 2009 8:50 AM Getting started Battery installation Setting up Connections L Use only the supplied Panasonic AC adaptor PQLV219E. L USE ONLY Ni-MH batteries AAA (R03) size. L Do NOT use Alkaline/Manganese/Ni-Cd batteries. L Confirm correct polarities (S, T). ■ Base unit Rechargeable Ni-MH ONLY DSL/ADSL filter* (Not supplied) To telephone line Use only the supplied telephone line cord. L When the language selection is displayed, see page 13.
TG6461E(e).book Page 9 Monday, March 16, 2009 8:50 AM Getting started Note when setting up Panasonic Ni-MH battery performance (supplied batteries) Note for connections Operation Operating time L The AC adaptor must remain connected at all times. (It is normal for the adaptor to feel warm during use.) L The AC adaptor should be connected to a vertically oriented or floor-mounted AC outlet.
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TG6461E(e).book Page 11 Monday, March 16, 2009 8:50 AM Getting started Using the navigator key/volume key (Y, ?) Display Display items {^} {7} {^} {8} {V} {V} ■ Scrolling through lists or items By pressing this key ({^} or {V}) repeatedly, you can scroll through (up or down) various lists or items. ■ Adjusting the volume By pressing this key ({^} or {V}) repeatedly, you can adjust the receiver or speaker volume (up or down) while talking.
TG6461E(e).book Page 12 Monday, March 16, 2009 8:50 AM Getting started Soft key icons Turning the power on/off Icon Action U Returns to the previous screen. 8 Displays the menu. M Accepts the current selection. ( Displays the character entry mode for phonebook search. (page 17) / Selects a character entry mode. W Erases the selected item. 9 Switches the screen. (page 27) ^ Erases a number/character. 1 Puts the call on mute. Initial settings n Opens the phonebook.
TG6461E(e).book Page 13 Monday, March 16, 2009 8:50 AM Getting started Y Handset Important: L When the language selection is displayed after installing the batteries for the first time, perform step 5. 1 2 3 4 5 8 (middle soft key) {V}/{^}: “Handset Setup” i M {V}/{^}: “Display Setup” i M {V}/{^}: “Language” i M {V}/{^}: Select your desired language. i M i {ih} If you select a language you cannot read Important: L If the unit is not in standby mode, press {ih}.
TG6461E(e).book Page 14 Monday, March 16, 2009 8:50 AM Making/Answering Calls Adjusting the receiver or speaker volume Making calls Using the base unit = 1 Dial the phone number. = Base unit / Y Handset Press {^} or {V} repeatedly while talking. L To correct a digit, press ^. 2 3 Lift the corded handset. Making a call using the redial list When you finish talking, place the corded handset on the cradle.
TG6461E(e).book Page 15 Monday, March 16, 2009 8:50 AM Making/Answering Calls 4 Proceed with the operation for your unit. Base unit: Lift the corded handset. Handset: {C} Note: L A 3 second pause is inserted each time {R} on the base unit or l on the handset is pressed. Repeat as needed to create longer pauses. Adjusting the handset ringer volume ■ While the handset is ringing for an incoming call: Press {^} or {V} repeatedly to select the desired volume.
TG6461E(e).book Page 16 Monday, March 16, 2009 8:50 AM Making/Answering Calls Mute Call share While mute is turned on, you can hear the other party, but the other party cannot hear you. You can join an existing outside call. Important: L To prevent other users from joining your conversations with outside callers, turn the privacy mode on (page 23). = Base unit / Y Handset 1 Press 1 during conversation. L 1 flashes. 2 To return to the conversation, press 1 again.
TG6461E(e).book Page 17 Monday, March 16, 2009 8:50 AM Phonebook Base unit/handset phonebook The phonebook allows you to make calls without having to dial manually. You can add names and phone numbers to the base unit and handset phonebook independently. – Base unit: up to 100 entries – Handset: up to 100 entries Finding and calling a phonebook entry = Base unit / Y Handset Scrolling through all entries 1 2 3 n (left soft key) {V}/{^}: Select the desired entry.
TG6461E(e).book Page 18 Monday, March 16, 2009 8:50 AM Phonebook Y Handset = Base unit / Y Handset 1 2 3 Find the desired entry (page 17). i 8 4 Edit the phone number if necessary (24 digits max.). i M 2 times i {ih} 1 Proceed with the operation for your unit. Base unit: During an outside call, press n. Handset: During an outside call, press 8. i M 2 3 {V}/{^}: Select the desired entry. {V}/{^}: “Edit” i M Edit the name if necessary (16 characters max.; page 37).
TG6461E(e).book Page 19 Monday, March 16, 2009 8:50 AM Phonebook Making a call using a speed dial button 1 2 Copying phonebook entries Press the desired speed dial button. Lift the corded handset. Note: L In step 1, if no phone number is stored to the speed dial button, you can assign a number by pressing n and continue from step 1, “Assigning a phonebook entry to a speed dial button”, page 18.
TG6461E(e).book Page 20 Monday, March 16, 2009 8:50 AM Phonebook Y Handset 1 2 3 4 20 n (left soft key) i 8 {V}/{^}: “Copy All” i M Enter {0} for the base unit or the handset number you wish to send the phonebook entry to. L When all entries have been copied, “Completed” is displayed. {ih} Helpline Tel. No.: U.K. 0844 844 3898 R.O.I.
TG6461E(e).book Page 21 Monday, March 16, 2009 8:50 AM Programming Programmable settings You can customise the unit by programming the following features using the base unit or handset. Programming by scrolling through the display menus = Base unit / Y Handset 1 2 3 8 (middle soft key) 4 Press {V} or {^} to select the desired setting. i M L This step may vary depending on the feature being programmed. L To exit the operation, press {b} on the base unit or {ih} on the handset.
TG6461E(e).book Page 22 Monday, March 16, 2009 8:50 AM Programming Handset Main menu Sub-menu 1 Answer System s Sub-menu 2 – 27 Play New Msg. (Msg.: messages) – 31 Play All Msg. (Msg.: messages) – 31 Erase All Msg.*1 (Msg.
TG6461E(e).book Page 23 Monday, March 16, 2009 8:50 AM Programming Main menu Sub-menu 1 Base Unit Setup*1 > Privacy Mode*8 – – Recall/Flash*9 <100 msec.> – 16 Base Unit PIN <0000> – 24 Repeater – 26 – 24 Caller Barred*1 7 Sub-menu 2 – Page *1 If you program these settings using one of the handsets, you do not need to program the same item using another unit.
TG6461E(e).book Page 24 Monday, March 16, 2009 8:50 AM Programming Special programming Alarm You can set one of 2 different alarm options (once or daily) at a time for each handset. An alarm sounds at the set time for 3 minutes. Important: L Set the date and time beforehand (page 13). Y Handset 1 2 3 4 5 8 (middle soft key) {V}/{^}: “Handset Setup” i M {V}/{^}: “Time Settings” i M {V}/{^}: “Alarm” i M {V}/{^}: Select the desired alarm option. i M “Off” Turns alarm off. Go to step 9.
TG6461E(e).book Page 25 Monday, March 16, 2009 8:50 AM Programming ■ Erasing a number: W i {V}/{^}: “Yes” i M i {b} = Base unit ■ From the caller list: 1 2 \ (right soft key) 3 4 {V}/{^}: “Add Bar List” i M {V}/{^}: Select the entry to be barred. i 8 1 2 3 8 (middle soft key) 4 Proceed with the desired operation. ■ Editing a number: 8 i {V}/{^}: “Edit” i M i Edit the phone number.
TG6461E(e).book Page 26 Monday, March 16, 2009 8:50 AM Programming 4 Base unit: Press and hold {x} for about 5 seconds, until the registration tone sounds. L If all registered handsets start ringing, press the same button to stop. Then repeat this step. L The next step must be completed within 90 seconds. 5 Handset: Wait until “Base PIN” is displayed. i Enter the base unit PIN (default: “0000”). i M L If you forget your PIN, see page 42.
TG6461E(e).book Page 27 Monday, March 16, 2009 8:50 AM Caller ID Service Using Caller ID service Important: L This unit is Caller ID compatible. To use Caller ID features, you must subscribe to a Caller ID service. Contact your service provider/ telephone company for details. Viewing the caller list and calling back = Base unit 1 2 \ (right soft key) 3 To call back, lift the corded handset. To exit, press {b}.
TG6461E(e).book Page 28 Monday, March 16, 2009 8:50 AM Caller ID Service Y Handset 1 2 3 8 (middle soft key) Storing caller information to the phonebook {V}/{^}: “Caller List” i M {V}/{^}: Select the desired entry. L If the other party’s name is displayed on the screen, you can switch the screen between the name and its phone number by pressing 9 repeatedly. 4 5 8 i {V}/{^}: “Edit & Call” i M Edit the number. L Press dial key ({0} to {9}) to add, ^ to delete.
TG6461E(e).book Page 29 Monday, March 16, 2009 8:50 AM Answering System Y Handset Answering system The answering system can answer and record calls for you when you are unavailable to answer the phone. You can also set the unit to play a greeting message but not to record caller messages by selecting “Greeting Only” as the recording time setting (page 33). Important: L Only 1 person can access the answering system (listen to messages, record a greeting message, etc.) at a time.
TG6461E(e).book Page 30 Monday, March 16, 2009 8:50 AM Answering System 8 {ih} Using a pre-recorded greeting message The unit provides 2 pre-recorded greeting messages: – If you erase or do not record your own greeting message, the unit plays a pre-recorded greeting asking callers to leave a message. – If the message recording time (page 33) is set to “Greeting Only”, callers’ messages are not recorded and the unit plays a different prerecorded greeting message asking callers to call again.
TG6461E(e).book Page 31 Monday, March 16, 2009 8:50 AM Answering System *1 If pressed within the first 5 seconds of a message, the previous message is played. *2 “Remote Code” is displayed first. *3 You can also erase as follows: W i {V}/{^}: “Yes” i M *4 Unit resets to a pre-recorded greeting message. Listening to messages using the handset When new messages have been recorded, u is displayed with the total number of new messages. 1 2 3 8 (middle soft key) 4 When finished, press {ih}.
TG6461E(e).book Page 32 Monday, March 16, 2009 8:50 AM Answering System Y Handset 1 2 3 4 5 6 Key Operation 8 (middle soft key) {5} Play all messages {V}/{^}: “Answer System” i M {6} Play greeting message {V}/{^}: “Settings” i M {7} Record a greeting message {V}/{^}: “Remote Code” i M {9} To turn on remote operation, enter the desired 3-digit remote access code. L To turn off remote operation, press {*}.
TG6461E(e).book Page 33 Monday, March 16, 2009 8:50 AM Answering System there are no new messages. If you call your phone from outside to listen to new messages (page 31), you know that there are no new messages when the phone rings for the 3rd time. You can then hang up without being charged for the call. Y Handset 1 2 3 4 5 8 (middle soft key) {V}/{^}: “Answer System” i M {V}/{^}: “Settings” i M {V}/{^}: “Number of Rings” i M {V}/{^}: Select the desired setting.
TG6461E(e).book Page 34 Monday, March 16, 2009 8:50 AM Voice Mail Service Voice mail service Voice mail is an automatic answering service offered by your service provider/telephone company. After you subscribe to this service, your service provider/telephone company’s voice mail system answers calls for you when you are unavailable to answer the phone or when your line is busy. Messages are recorded by your service provider/telephone company, not your telephone.
TG6461E(e).book Page 35 Monday, March 16, 2009 8:50 AM Intercom/Locator Answering an intercom call Intercom Intercom calls can be made: – between the base unit and handset – between handsets Note: L If you receive an outside call while talking on the intercom, you hear interrupt tones. – To answer the call with the base unit, place the corded handset on the cradle, then lift it again. If the speakerphone is used, press {s} 2 times. – To answer the call with the handset, press {ih}, then press {C}.
TG6461E(e).book Page 36 Monday, March 16, 2009 8:50 AM Intercom/Locator 2 Wait for the paged party to answer. L If paged party does not answer, press {x} to return to the outside call. 3 Proceed with the desired operation. ■ To transfer the call: Place the corded handset on the cradle. L The outside call is being routed to the handset. Transferring a call without speaking to the other handset or base unit user = Base unit 1 ■ When 2 or more handsets are registered: During an outside call, press {x}.
TG6461E(e).book Page 37 Monday, March 16, 2009 8:50 AM Useful Information Character entry = Base unit / Y Handset The dial keys are used to enter characters and numbers. Each dial key has multiple characters assigned to it. The characters that can be entered depend on the character entry mode (page 37). – Base unit: Press {7} or {8} to move the cursor left or right. Handset: Press {^} or {V} to move the cursor left or right. – Press dial keys to enter characters and numbers.
TG6461E(e).book Page 38 Monday, March 16, 2009 8:50 AM Useful Information Extended 1 character table (N) L The following are used for both uppercase and lowercase: Extended 2 character table (O) L The following are used for both uppercase and lowercase: Cyrillic character table (P) 38 Helpline Tel. No.: U.K. 0844 844 3898 R.O.I.
TG6461E(e).book Page 39 Monday, March 16, 2009 8:50 AM Useful Information Charger 1 Drive the screws (not supplied) into the wall. Wall mounting Base unit 1 Connect the AC adaptor and telephone line 25 mm cord. Tuck the telephone line cord inside the wall mounting adaptor, then push it in the direction of the arrow. L The word “UP” should face upward. Screws Hooks 2 Mount the charger (A), then slide it down (B) and to the right (C) until it is secure. A B 2 Connect the telephone line cord.
TG6461E(e).book Page 40 Monday, March 16, 2009 8:50 AM Useful Information Error messages If the unit detects a problem, one of the following messages is shown on the display. Display message Cause/solution Check Phone Line L The supplied telephone line cord has not been connected yet or not connected properly. Check the connections (page 8). Error L Recording was too short. Try again. Failed L Phonebook copy failed (page 19). Confirm the other unit (the receiver) is in standby mode and try again.
TG6461E(e).book Page 41 Monday, March 16, 2009 8:50 AM Useful Information Troubleshooting If you still have difficulties after following the instructions in this section, disconnect the base unit’s AC adaptor and turn off the handset, then reconnect the base unit’s AC adaptor and turn on the handset. General use Problem Cause/solution The handset does not automatically turn on after installing/replacing batteries. L The battery is empty or too weak to turn on the power.
TG6461E(e).book Page 42 Monday, March 16, 2009 8:50 AM Useful Information Programmable settings Problem Cause/solution I have changed the display language to a language I cannot read. L Change the display language (page 12). While programming, the unit starts to ring. L A call is being received. Answer the call and start again after hanging up. While programming, the display returns to standby mode. L A call matching an entry in the call barred list is being received. Wait and try again later.
TG6461E(e).book Page 43 Monday, March 16, 2009 8:50 AM Useful Information Problem Cause/solution Noise is heard, sound cuts in and out. L You are using the base unit or handset in an area with high electrical interference. Re-position the base unit and use the handset away from sources of interference. L Move closer to the base unit. L If you use a DSL/ADSL service, we recommend connecting a DSL/ADSL filter between the base unit and the telephone line jack. Contact your DSL/ADSL provider for details.
TG6461E(e).book Page 44 Monday, March 16, 2009 8:50 AM Useful Information Answering system Problem Cause/solution The unit does not record new messages. L The answering system is turned off. Turn it on (page 29). L The message memory is full. Erase unnecessary messages (page 30). L The recording time is set to “Greeting Only”. Change the setting (page 33). L If your own greeting message is not recorded properly, callers may not leave a message. Record your own greeting message again (page 29).
TG6461E(e).book Page 45 Monday, March 16, 2009 8:50 AM Useful Information Conditions of guarantee This guarantee is in addition to and does not in any way affect any statutory or other rights of consumer purchasers. If within the applicable guarantee period, the appliance proves to be defective by reason of faulty design, workmanship or materials, we undertake subject to the following conditions to have the defective appliance (or any part or parts there of) repaired or replaced free of charge. 1.
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TG6461E(e).book Page 48 Monday, March 16, 2009 8:50 AM For your future reference We recommend keeping a record of the following information to assist with any repair under warranty. Serial No. Date of purchase (found on the bottom of the base unit) Name and address of dealer Attach your purchase receipt here. Customer Care Helpline Tel. No.: U.K. 0844 844 3898 / R.O.I.
