Digital Camera Manual

118 VQT3H43 VQT3H43 119
Q&A Troubleshooting (Continued)
TV, computer, printer
No image appears on TV. Image blurred or not colored.
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Not connected correctly (ĺ109).
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The television has not been switched to auxiliary input.
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Check the [Video Out] setting (NTSC/PAL) on the camera. (DMC-ZS8PU/DMC-TZ18PR only.) (ĺ23)
TV screen display different to LCD monitor.
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Aspect ratio may be incorrect or edges may be cut off with certain televisions.
Cannot play motion pictures on TV.
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Card is inserted into TV.
ĺ Connect the camera and TV with the AV cable (supplied) and play motion pictures on camera
(ĺ109)
Picture is not displayed on full TV screen.
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Check [TV Aspect] settings (ĺ23).
Cannot send pictures to computer.
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Not connected correctly (ĺ103).
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Check whether computer has recognized camera.
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Set [USB Mode] to [PC] (ĺ22).
Computer does not recognize card (only reads built-in memory).
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Disconnect the USB connection cable (supplied) and reconnect with card in place.
The card is not recognized by the computer.
(You are using an SDXC Memory Card.)
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Make sure your computer supports SDXC Memory Cards.
http://panasonic.net/avc/sdcard/information/SDXC.html
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When you insert a card, a message will be displayed requesting you to format the card, but do not
format it.
ĺ If the [Access] indicator on the LCD monitor does not go off, turn off the camera’s power before
disconnecting the USB connection cable.
Uploading to YouTube or Facebook cannot be performed properly.
ĺ Confirm that the login information (login ID, user name, e-mail address and password) is correct.
ĺ Confirm that the PC is connected to the Internet.
ĺ Confirm that the resident software (such as anti-virus software and the firewall, etc.) is not
blocking access to YouTube or Facebook.
ĺ Check the YouTube or Facebook site.
Cannot print when connecting to printer.
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Printer not compatible with PictBridge.
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Set [USB Mode] to [PictBridge(PTP)] (ĺ22).
The edges of pictures are cut off when printing.
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Release any trimming or edgeless printing settings on printer before printing.
(Consult printer operating manual.)
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The pictures were recorded in aspect ratio.
ĺ If printing in shop, check if 16:9 sizes can be printed.
Others
Menu not displayed in desired language.
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Change [Language] setting (ĺ24).
Camera rattles if shaken.
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This sound is made by the lens movement and is not a fault.
Red lamp illuminated when pressing shutter button halfway in dark locations.
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[AF Assist Lamp] is set to [ON] (ĺ80).
AF Assist Lamp is not illuminated.
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[AF Assist Lamp] is set to [OFF].
Camera is hot.
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Camera may become a little warm during use, but this does not affect performance or quality.
Lens makes a clicking noise.
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When brightness changes, the lens may make a clicking noise and the monitor brightness may also
change, but this is due to aperture settings being made.
(Does not affect recording.)
Clock is incorrect.
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Camera has been left for a long period.
ĺ Reset the clock (ĺ16).
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It takes too long to set (clock will be behind by the same lapse of time.).
When using zoom, picture becomes slightly warped and the edges of the subject
become colored.
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Pictures may be slightly warped or colored around the edges, depending on the zoom ratio, but this
is not a fault.
Zoom movement stops momentarily.
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The zoom movement stops momentarily during Extended Optical Zoom and i.Zoom operation, but
this is not a malfunction.
Zoom does not reach the maximum ratio.
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If the zoom ratio stops at 3 ×, [Macro Zoom] has been set. (ĺ43)
File numbers are not recorded in sequence.
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File numbers are reset when new folders are created (ĺ104).
File numbers have jumped backwards.
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Battery was removed/inserted with power on.
(Numbers may jump backwards if folder/file numbers are not correctly recorded.)
When no operation is performed for a while, the demo is suddenly displayed.
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This is the Automatic Demo Mode that introduces the features of this camera. Press [MENU/SET] to
return to the previous screen.