Operating Instructions Air-to-Water Heatpump Model No. Indoor Unit WH-SDC0309K3E5 WH-SDC0309K6E5 Outdoor Unit WH-UDZ03KE5 WH-UDZ05KE5 WH-UDZ07KE5 WH-UDZ09KE5 WH-SXC09K3E5 WH-SXC09K6E5 WH-SXC12K6E5 WH-UXZ09KE5 WH-UXZ09KE5 WH-UXZ12KE5 WH-SXC09K3E8 WH-SXC09K9E8 WH-SXC12K9E8 WH-UXZ09KE8 WH-UXZ09KE8 WH-UXZ12KE8 WH-SXC16K9E8 WH-UXZ16KE8 ENGLISH Before operating the system, please read these operating instructions thoroughly and keep them for future reference.
Thank you for purchasing Panasonic product. Installation Instructions attached. Serial number and production year please refer to name plate. Table of contents System overview, Operating conditions ............................3 Safety precautions .......................................................4-16 Remote Controller buttons and display .....................17-18 Initialization .....................................................................19 Quick Menu .........................................
Before use, make sure the system has been installed correctly by an authorised dealer according to the given instructions. • Panasonic Air-to-Water Heatpump is a split system, consisting of two units: indoor and outdoor units. This system is designed to operate with Panasonic Water Tank Unit. Unless used together with the Panasonic Water Tank Unit, Panasonic does not guarantee any normal operation nor the reliability of the system.
Safety precautions To prevent personal injury, injury to others or property damage, please comply with the following: Incorrect operation due to failure to follow instructions below may cause harm or damage, the seriousness of which is classified as below: WARNING This sign warns of death or serious injury. CAUTION This sign warns of injury or damage to property. The instructions to be followed are classified by the following symbols: This symbol denotes an action that is PROHIBITED.
Do not insert your fingers or other objects into the Air to water indoor or outdoor unit, rotating parts may cause injury. It is strongly recommended that Install Residual Current Device (RCD) on-site to prevent electric shock and/ or fire. Do not touch the outdoor unit during lightning, it may cause electric shock. Before obtaining access to terminals, all supply circuits must be disconnected. Do not sit or step on the unit, you may fall down accidentally. Do not install the indoor unit outdoors.
Safety precautions CAUTION Indoor unit and outdoor unit Do not wet the Remote Controller. Failure to do so may result in electric shock and/or fire. Do not wash the indoor unit with water, benzine, thinner or scouring powder to avoid damage or corrosion at the unit. Do not press the buttons on the Remote Controller using hard and sharp objects. Failure to do so may cause damage to the unit. Do not install the unit close to any combustibles or at bathroom.
WARNING This appliance is filled with R32 (mild flammable refrigerant). If the refrigerant is leaked and exposed to an external ignition source, there is a risk of fire. Indoor unit and outdoor unit The appliance shall be installed, and/ or operated in a room with floor area larger than Amin (m²) and keep away from ignition sources, such as heat/ sparks/open flame or hazardous areas such as gas appliances, gas cooking, reticulated gas supply systems or electric cooking appliances, etc.
Safety precautions • Any part of refrigerating circuit (evaporators, air coolers, AHU, condensers or liquid receivers) or piping should not be located in the proximity of heat sources, open flames, operating gas appliance or an operating electric heater. • The user/owner or their authorised representative shall regularly check the alarms, mechanical ventilation and detectors, at least once a year, where as required by national regulations, to ensure their correct functioning.
1. Installation (Space) • Product with flammable refrigerants, shall be installed according to the minimum room area, Amin (m²) mentioned in Installation Instructions. • In case of field charge, the effect on refrigerant charge caused by the different pipe length has to be quantified, measured and labelled. • Must ensure the installation of pipework shall be kept to a minimum. Avoid use dented pipe and do not allow acute bending. • Must ensure that pipe-work shall be protected from physical damage.
Safety precautions 2-2. Work • Prior to beginning work on systems containing flammable refrigerants, safety checks are necessary to ensure that the risk of ignition is minimised. For repair to the refrigerating system, the precautions in #2-2 to #2-8 must be followed before conducting work on the system. • Work shall be undertaken under a controlled procedure so as to minimize the risk of a flammable gas or vapour being present while the work is being performed.
2-5. No ignition sources • No person carrying out work in relation to a refrigerating system which involves exposing any pipe work that contains or has contained flammable refrigerant shall use any sources of ignition in such a manner that it may lead to the risk of fire or explosion. They must not be smoking when carrying out such work.
Safety precautions 2-8. Checks to electrical devices • Repair and maintenance to electrical components shall include initial safety checks and component inspection procedures. • Initial safety checks shall include but not limit to:-That capacitors are discharged: this shall be done in a safe manner to avoid possibility of sparking. -That there no live electrical components and wiring are exposed while charging, recovering or purging the system. -That there is continuity of earth bonding.
4. Repair to intrinsically safe components • Do not apply any permanent inductive or capacitance loads to the circuit without ensuring that this will not exceed the permissible voltage and current permitted for the equipment in use. • Intrinsically safe components are the only types that can be worked on while live in the presence of a flammable atmosphere. • The test apparatus shall be at the correct rating. • Replace components only with parts specified by the manufacturer.
Safety precautions 8. Removal and evacuation • When breaking into the refrigerant circuit to make repairs – or for any other purpose – conventional procedures shall be used. However, it is important that best practice is followed since flammability is a consideration. The following procedure shall be adhered to: remove refrigerant -> purge the circuit with inert gas -> evacuate -> purge with inert gas -> open the circuit by cutting or brazing.
10. Decommissioning • Before carrying out this procedure, it is essential that the technician is completely familiar with the equipment and all its details. • It is recommended good practice that all refrigerants are recovered safely. • Prior to the task being carried out, an oil and refrigerant sample shall be taken in case analysis is required prior to re-use of recovered refrigerant. • It is essential that electrical power is available before the task is commenced.
Safety precautions 12. Recovery • When removing refrigerant from a system, either for servicing or decommissioning, it is recommended good practice that all refrigerants are removed safely. • When transferring refrigerant into cylinders, ensure that only appropriate refrigerant recovery cylinders are employed. • Ensure that the correct number of cylinders for holding the total system charge are available.
Remote Controller buttons and display B The LCD display as shown in this manual are for instructional purpose only, and may differ from the actual unit. C D Buttons / Indicator 1 2 3 4 5 6 Quick Menu button Back button Returns to the previous screen LCD Display (Actual - Dark background with white icons) Main Menu button For function setup ON/OFF button Starts/Stops operation Operation indicator Illuminates during operation, blinks during alarm.
Remote Controller buttons and display Display A Mode selection *1, *2 AUTO • Depending on the preset outdoor *1, *2 COOL temperature, the system selects HEAT or *1, *2 COOL operation mode. Auto Heat *1, *2 AUTO + TANK HEAT + TANK Auto Cool • Depending on the preset outdoor *1, *2 COOL temperature, the system selects + TANK HEAT + TANK or *1, *2 COOL + TANK operation mode. Auto Heat HEAT • COOL operation is either turned ON or OFF. • The outdoor unit provides cooling to the system.
Initialization Before starting to install the various menu settings, please initiate the Remote Controller by selecting the language of operation and installing the date and time correctly. When power is turned on for the first time, it becomes the setting screen automatically. It can also be set from personal setting of the menu. Selecting the language LCD blinking Wait while the display is initializing. When initializing screen ends, it turns to normal screen.
Quick Menu After the initial settings have been completed, you can select a quick menu from the following options and edit the setting. 1 to display the quick menu. Press 2 Use 3 Press to select menu. to turn on/off the select menu. Quick Menu Force DHW Powerful Quiet Force Heater Weekly Timer Force Defrost Error Reset R/C Lock Select each setting and confirm the setting according to the instructions displayed at the bottom of the screen. (The icons refer to each selection key.
How to use the Quick Menu Force DHW Select this icon to turn the Tank DHW on or off. Press to confirm your selection. • Force DHW is turned off. • Force DHW is turned on. Note: • Force DHW is disabled when Force Heater is turned on. • When Force DHW is turned off, operation & mode should change back to the previous memorized status. Powerful Select this icon to operate the heating/cooling system powerfully. Press to confirm your selection.
How to use the Quick Menu Quiet Select this icon to operate quietly. to confirm your selection. Press (The quiet operation starts approximately 1 minute after is pressed.) • Quiet mode is set off. • The Quiet mode operates at level 1. • The Quiet mode operates at level 2. • The Quiet mode operates at level 3. Level 3 is the most quiet mode. • Select this to set a timer for the Quiet mode operation. After 1 sec delay. Select “Yes”. • Select “Yes” using buttons. Select pattern “1” ~ “6”.
Force Heater Select to force the Heater on. to confirm your selection. Press (The Force Heater mode starts approximately 1 minute after is pressed.) • Force Heater is turned off. • Force Heater is turned on. Note: • Force Heater is disabled whenever operation is already on and “Disabled due to operation ON!” will be displayed.
How to use the Quick Menu Weekly Timer Select this icon to delete (cancel) or change the pre-set Weekly Timer. Press to confirm your selection. • Timer is not ON. • Timer is set. After 1 sec delay. Select “Yes”. • If you select “No”, the screen will return to the Main Screen. • Timer setup: Select Timer setup to edit the Weekly Timer. • Timer copy: Select to copy a timer setting. [Example of a Timer setup] Select the day(s) which you wish to edit using buttons.
Force Defrost Select to defrost the frozen pipes. to confirm your selection. Press (When the mode is accepted, below screen will be displayed.) Error Reset Select to restore the previous settings when error has occurred. Press to confirm your selection. (When the mode has been accepted, below screen will be displayed.) • Make sure all units are turned off before selecting this mode which restores the whole system to the previous settings. R/C Lock Select to lock the Remote Controller.
Menus For user Select menus and determine settings according to the system available in the household. All initial settings must be done by an authorised dealer or a specialist. It is recommended that all alterations of the initial settings are also done by an authorised dealer or a specialist. • After initial installation, you may manually adjust the settings. • The initial setting remains active until the user changes it. • The Remote Controller can be used for multiple installations.
Menu 1.4 Default Setting Quiet priority • To select priority during Quiet mode between Sound and Capacity. • If Sound priority is selected, unit will operate in quiet condition only. • If Capacity priority is selected, unit will operate in quiet condition but it will prioritize on providing required capacity at the same time. 1.5 Capacity OFF Tank heater To set the tank heater ON or OFF. 1.7 Sound Sound Room heater To set the room heater ON or OFF. 1.
Menus For user Menu Default Setting 2 System check Energy monitor 2.1 Present or historical chart of energy consumption, generation or COP. Setting Options / Display Present Select and retrieve Historical chart Select and retrieve • COP= Coefficient of Performance. • For historical chart, the period is selected from 1 day/1 week/1year. • Energy consumption (kWh) of heating, *1, *2 cooling, tank and total may be retrieved.
Menu Default Setting Setting Options / Display 3 Personal setup Remote control No. 3.1 • To display remote control number of a particular remote controller so that installer and end user are well informed. • Main remote controller is displayed as RC-1. Second remote controller is displayed as RC-2. 3.2 10:34am,Mon RC-1 Select and retrieve Confirm Touch sound Turns the operation sound ON/ OFF. 3.3 RC No. ON LCD contrast Sets the screen contrast. 3 3.
Menus For user Menu 3.8 Default Setting Language Sets the display language for the top screen. 3.9 Setting Options / Display ENGLISH / FRANÇAIS / DEUTSCH / ITALIANO / ESPAÑOL / DANISH / SWEDISH / NORWEGIAN / POLISH / CZECH / NEDERLANDS / TÜRKÇE / SUOMI / MAGYAR / SLOVENŠČINA / HRVATSKI / LIETUVIŲ / PORTUGUÊS / БЪЛГАРСКИ / EESTI / LATVIEŠU / ROMÂNĂ / SHQIP / SLOVENČINA / МАКЕДОНСКИ / УКРАЇНСЬКА / ΕΛΛΗΝΙΚΑ Unlock password 4 digit password for all the settings.
Menus For installer Menu Default Setting Setting Options / Display 5 Installer setup System setup Optional PCB connectivity 5.1 To connect to the external PCB required for servicing. No • If the external PCB is connected (optional), the system will have following additional functions: 1 Control over 2 zones (including the swimming pool and the function to heat water in it). 2 Solar function (the solar thermal panels connected to either the DHW (Domestic Hot Water) Tank or the Buffer Tank.
Menus For installer Menu 5.5 5.6 Default Setting DHW capacity To select tank heating capacity to variable or standard. Variable capacity heat up tank with fast mode and keep the tank temperature with efficient mode. While standard capacity heat up tank with rated heating capacity. Setting Options / Display Variable Buffer tank connection To connect tank to the system and if selected YES, to set T temperature.
Menu To select a bivalent connection to allow an additional heat source such as a boiler to heatup the buffer tank and domestic hot water tank when heatpump capacity is insufficient at low outdoor temperature.
Menus For installer Menu Default Setting 0:30 Setting Options / Display Delay timer to stop the bivalent heat source (in hour and minutes). Control pattern Advanced parallel DHW Yes • DHW Tank is activated only after selecting “Yes”. 0:30 SG ready input control for bivalent system follow below input condition.
Menu Default Setting Setting Options / Display Yes Smart After selecting for the external pump Energy price Electricity 0.0 * / kWh - There are total 10 different prices can be set for Electricity: Electricity price 1 ~ Electricity price 10 - Range is 0 ~ 999.9 * / kWh Bivalent connection 10:34am,Mon Electricity price 1 Range: (0~999.9 /kWh) Steps: ±0.1 /kWh 0.0 Select - Press or to enter a setting screen as Figure 1 shown in Figure 1.
Menus Menu For installer Default Setting Setting Options / Display Yes Smart After selecting for the external pump Schedule Season setting Bivalent connection 10:34am,Mon Season 1 : Dec (Refers to Winter Schedule season) Season setting Season 2 : Mar (Refers to Spring Schedule setting season) Season 3 : Jun (Refers to Summer Select Confirm season) Season 4 : Oct (Refers to Autumn season) Bivalent connection 10:34am,Mon - There are total 4 seasons to be set Season 1: Start month - Set the starting month f
Menu Default Setting Setting Options / Display - Range of start time displayed can be in “24h” or “am/pm” format depend on setting of “Clock format”. Season 1 Range: (0.00~23.00) Steps: ±1hour Select - Range of electricity price is 0 ~ 10 which refers back to the 10 different electricity price set previously (under “Energy price > Electricity”: Electricity price 1 ~ Electricity price 10).
Menus For installer Menu Default Setting Setting Options / Display Yes After selecting the tank 5 °C Set T OFF temperature Yes After selecting the tank 5 °C T ON temperature T ON temperature Set Antifreeze temperature Yes After selecting the tank T ON temperature After setting the antifreeze temperature 80 °C 5.12 Set Hi limit External error signal No 5.13 Demand control No 5.14 SG ready No Yes 120 % 5.15 External compressor SW No 5.
Menu 5.17 Default Setting Setting Options / Display Heat-Cool SW No 5.18 Force heater To turn on Force heater either manually (by default) or automatically. 5.19 Force defrost If auto selection is set, outdoor unit will start defrost operation if long heating hour operate during low outdoor temperature. 5.20 T DHW Defrost Allow system to run defrost by using hot water instead of room unit for better room comfort. 5.23 No Pump flowrate To set variable flow pump control or fix pump duty control.
Menus For installer Menu 5.24 Default Setting External meter To set which external meter to be used depends on meter connection. There are generation meters and various types of electricity meters. For generation meters, there are two connection systems :a) One generation meter system : Heat-cool meter only b) Two generation meter system : Heat-cool meter and Tank meter 40 Setting Options / Display Heat-cool meter : No * Tank meter : No Elec. meter HP : No Elec. meter 1 (PV) : No Elec.
Menu Default Setting Setting Options / Display Elec. meter 3 (Reserve) - Set Elec. meter 3 (Reserve) to Yes when this electricity meter is connected. - It is to measure energy consumption. This data will be displayed only on Cloud system. (NOTE) : If [Approx.] is shown on Energy Monitor display, data displayed on the remote controller is obtained through heat pump’s internal calculation. If [Approx.
Menus For installer Menu Default Setting Setting Options / Display 6 Installer setup Operation setup To access to the four major functions or modes. 4 main modes Heat / *1, *2 Cool / *1, *2 Auto / Tank 6.1 Heat To set various water & ambient temperatures for heating. Water temp. for heating ON / Outdoor temp. for heating OFF / T for heating ON / Heater ON/OFF Water temp. for heating ON Compensation curve Heating ON temperatures in compensation curve or direct input. Water temp.
Menu Default Setting Setting Options / Display Outdoor temp. for heating OFF 24 °C Temperature for heating OFF T for heating ON 5 °C Set T for heating ON. * This setting will not available to set when pump flowrate set to Max. duty. Heater ON/OFF Heater ON/OFF Outdoor temp.
Menus For installer Menu Default Setting Setting Options / Display Water temp. for cooling ON Compensation curve Cooling ON temperatures in compensation curve or direct input. Water temp. for cooling ON Compensation curve X axis: 20 °C, 30 °C Y axis: 15 °C, 10 °C Input the 4 temperature points (2 on horizontal X axis, 2 on vertical Y axis) • If 2 zone system is selected, the 4 temperature points must also be input for Zone 2.
Menu Default Setting Setting Options / Display Outdoor temp. for (Cool to Heat) 10 °C 6.4 Set outdoor temperature for switching from Cool to Heat. Tank Setting functions for the tank. Floor operation time (max) / Tank heat up time (max) / Tank re-heat temp. / Sterilization • The display will show 3 functions at a time.
Menus For installer Menu Default Setting Setting Options / Display Sterilization: Boiling temp. Set boiling temperatures for sterilize the tank. 65 °C Sterilization: Ope. time (max) Set sterilizing time (in hours and minutes) 0:10 7 Installer setup Service setup Pump maximum speed 7.1 To set the maximum speed of the pump. Setting the flow rate, max. duty and operation ON/OFF of the pump. Flow rate: XX:X L/min Max. Duty: 0x40 ~ 0xFE, Pump: ON/OFF/Air Purge 7.
Menu 7.4 Default Setting Setting Options / Display Service contact To set up to 2 contact names and numbers for the User. Service engineer’s name and contact number. Contact 1 / Contact 2 Contact 1 / Contact 2 Contact name or number. Name / phone icon Input name and number Contact name: alphabet a ~ z. Contact number: 1 ~ 9 8 Installer setup Remote control setup • To select whether to use one remote controller or two remote controllers. • Select Single when one remote controller is connected.
Cleaning instructions To ensure optimal performance of the system, cleaning has to be carried out at regular intervals. Consult an authorised dealer. • Disconnect the power supply before cleaning. • Do not use benzine, thinner or scouring powder. • Use only soap ( pH7) or neutral household detergent. • Do not use water hotter than 40 °C. Regular Checks Indoor unit • Do not splash water directly. Wipe the unit gently with a soft dry cloth.
Maintenance FILLING THE CIRCUIT SYSTEM If the pressure is too low in the CIRCUIT system, it needs to be topped up. See the Installer Manual for more information. VENTING THE CIRCUIT SYSTEM In event of repeated filling of the CIRCUIT system, or if bubbling sounds are heard from the indoor module, the system may need venting. This is done as follows: 1. Turn off the power supply to the indoor module. 2. Vent the indoor module via the vent valves and the rest of the climate system via the relevant vent valves.
Troubleshooting The following symptoms do not indicate malfunction. Symptom Cause Water flowing sound during operation. Operation is delayed a few minutes after restarting. Outdoor unit emits water/steam. Steam comes out of the outdoor unit in the heating mode. Outdoor unit does not operate. System operation switches off. System is hard to heat up. System does not heat up instantly. Backup heater is automatically turned ON when it is disabled. Operation starts automatically when the timer is not set.
Below is a list of error codes that may appear on the display when there is some trouble with the system setting or operation. When the display shows an error code as indicated below, contact the number registered in the Remote Controller or a nearest authorised installer. All switches are disabled except and . Error number Blinking Error No.
Information Information when connect to Network Adaptor (Optional Accessories Part) WARNING Before use, check the safety around the Air-to-Water system. Confirm human and living objects at surrounding before operation. Incorrect operation due to failure to follow instructions may cause harm and damage. Confirm the below before operation (inside premises) - Timer setting condition. Unpredictable on/off operation may cause serious injury or damage to human and living objects.
Symbols: Explanation of symbols that may be present in this manual. WARNING This symbol shows that this equipment uses a flammable refrigerant. If the refrigerant is leaked, together with an external ignition source, there is a possibility of ignition. This symbol shows that the Operation Instructions should be read carefully. This symbol shows that a service personnel should be handling this equipment with reference to the Installation Instructions.
Memo
Memo
Country Austria Baltic Bulgaria Croatia Czech Republic Denmark Finland France Germany Hotline Phone Number 0800 - 700666 +46 8 680 26 50 +359 2 971 29 69 +36 1 382 60 60 +420 236 032 511 +45 369 277 99 +358 923 195 432 +33(0) 892 183 184 0800 - 2002223 Manufactured by: Panasonic Corporation 1006, Oaza Kadoma, Kadoma City, Osaka 571-8501, Japan Website: http://www.panasonic.
