User Manual

LIMITED WARRANTY
Customers in the Contiguous US
With proof of purchase from an authorized retailer, this product is warranted
for a period of 1 year from original purchase date against defects in materials
and workmanship under normal use. This warranty does NOT cover normal
wear/weathering, exposure to water, freezing temperatures, oils, fluids, or
chemicals OR use in a commercial context if the unit is not designated as a
commercial model. At Well Traveled Living’s sole discretion, products under
warranty will be repaired and/or replaced at no charge to the customer.
Returns sent back to Well Traveled Living must be sent via prepaid freight in
the original retail packaging.
For warranty service, contact Well Traveled Living at the address, phone
numbers or website and email listed in this owner’s manual. Be sure to have
your sales receipt, date of purchase and catalogue/model numbers available
when calling. All warranty service will be coordinated by Well Traveled
Living’s, Amelia Island, Florida service center. This warranty is extended only
to the original owner. Proof of purchase will be required before warranty
service is rendered. The sales receipt is the only valid proof of purchase. This
warranty only covers failures due to defects in materials or workmanship
which occur during normal use. Failures and/or damage which result from
accident, negligence, misuse, abuse, neglect, mishandling, alteration or
modification, failure to maintain, improper assembly or maintenance, service
by unauthorized agency or use of unauthorized components or damage that is
attributable to acts of God are NOT covered.
This limited warranty gives you specific legal rights and you may also have
other rights which vary from jurisdiction to jurisdiction. The provisions of the
United Nations Convention on Contracts for the Sales of Goods shall not apply
to this limited warranty or the sale of products covered by this limited
warranty.
THERE ARE NO EXPRESS WARRANTIES EXCEPT AS
LISTED.
PURCHASER ASSUMES ALL RISKS IN THE
ASSEMBLY AND OPERATION OF THIS UNIT.
FAILURE TO FOLLOW WARNINGS AND
OPERATIONAL INSTRUCTIONS CONTAINED IN
THIS MANUAL CAN RESULT IN SEVERE PROPERTY
DAMAGE AND/OR PERSONAL INJURY.
IN NO EVENT WILL WELL TRAVELED LIVING, OR
ITS DIRECTORS, OFFICERS OR AGENTS BE LIABLE
TO THE PURCHASER OR ANY THIRD PARTY,
WHETHER IN CONTRACT, IN TORT, OR ON ANY
OTHER BASIS, FOR ANY INDIRECT, SPECIAL,
PUNITIVE, EXEMPLARY, CONSEQUENTIAL, OR
INCIDENTAL LOSS, COST, OR DAMAGE ARISING
OUT OF OR IN CONNECTION WITH THE SALE,
MAINTENANCE, USE, OR INABILITY TO USE THE
PRODUCT, EVEN IF WELL TRAVELED LIVING OR
ITS DIRECTORS, OFFICERS OR AGENTS HAVE BEEN
ADVISED OF THE POSSIBILITY OF SUCH LOSSES,
COSTS OR DAMAGES, OR IF SUCH LOSSES, COSTS,
OR DAMAGES ARE FORESEEABLE. IN NO EVENT
WILL WELL TRAVELED LIVING, OR ITS OFFICERS,
DIRECTORS, OR AGENTS BE LIABLE FOR ANY
DIRECT LOSSES, COSTS OR DAMAGES THAT
EXCEED THE PURCHASE PRICE OF THE PRODUCT.
SOME JURISDICTIONS DO NOT ALLOW THE
EXCLUSION OR LIMITATION OF INCIDENTAL OR
CONSEQUENTIAL DAMAGES, SO THE ABOVE
LIMITATION OR EXCLUSION MAY NOT APPLY TO
THE PURCHASER.
Important Notice
Do NOT return to place of purchasefor customer service and warranty issues:
Call toll-free (866) 985-7877 9 a.m. 9 p.m., EST
Email cservice@welltraveled.net
Live chat balkenehome.com
9 a.m. - 6 p.m., EST, Monday - Friday
Distributed by:
Balkene Home
716 S 8th Street, Amelia Island, FL 32034
balkenehome.com
cservice@welltraveled.net
(866) 985-7877
Fire Sense
®
, Patio Sense,
®
Avalon Home,
®
Mojave Sun
®
, Vulcan
®
, Balkene Home
®
and Well Traveled Living
®
are registered trademarks of
Well Traveled Imports, Inc
®
. All assembly instruction presentations are the property of Well Traveled Imports, Inc.
®
and are protected by
U.S. copyrights and trademarks. All rights reserved.
EXTEND YOUR WARRANTY
When you purchase a Fire Sense or Balkene Home product from any authorized retailer, you'll have peace
of mind in knowing that it comes with a one-year warranty. Extend your warranty for an additional year
when you review your item at balkenehome.com within 365 days of purchase.