Owner manual

10
Troubleshooting
65
The decco65 will not
turn on.
Check to be sure that both the power switch on the back panel and the
standby switch on the front panel are on. The front panel light should be
blue. It is green when in standby.
The decco65 turns on
but there is
no sound.
Be sure your system is not muted and that the decco65 has
been selected. Be sure your digital source is on and playing.
Be sure the decco65’s standby button is glowing blue and that your
desired input is glowing blue. If the input button is blinking the
decco65 is in “mute” mode. Press the mute button on the remote to
un-mute the decco65. Check to be sure your digital cable is properly
connected.
The remote control
doesn’t work.
Please check the batteries by removing the cover on the back of
the remote. It is an infrared remote so it needs a clear line of sight
to the sensor on the front panel of the decco65. Check that no light
sources, like lamps, are interfering with the infrared remote signal.
You intermittently lose
your signal on the
USB input.
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If your computer still doesn’t recognize the USB DAC unplug the USB
cable from the computer and the decco65, wait a few seconds, then
reconnect. These are computer hookups, and sometimes you’ll lose a
signal just as with your printer or other USB device. You should not
have this problem often. We designed the decco65 to remain locked
on the USB signal at all times, but signal dropouts are still possible.
You pick up hum and
noise on your decco65
from the computer.
This can require some trial and error diagnostics. If you have music
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to the decco65. If it works properly, with no noise, then the computer
is introducing a ground loop into the system. This is not uncom-
mon. However, the decco65’s digital inputs are transformer-coupled
to minimize this problem. If a problem persists, please feel free to
contact Peachtree Audio.
When you switch from
one source to another you
get a loud “click” or “pop.”
Sometimes this is from static buildup but it should not occur consistently
over a long period of time. Contact your dealer or Peachtree Audio if this
persists.
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but the lights are still on.
The amplifier in the decco65 will shut down if it experiences an
unusually large power surge or overheats due to a short, or very
loud volumes over a long period of time. This is a protection circuit.
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while.
You get dropouts on your
USB input.
Over 90% of the time this is due to a software malfunction on your
computer. Shut down all music server programs and check to be
sure that the Peachtree DAC is chosen as the digital output device
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USB from the decco65 and plug it back in 5 seconds later.
It almost always shows up after that. Then re-launch your music
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