Warranty Guide

PELLA WOOD WINDOW & WOOD PATIO DOOR LIMITED WARRANTY
IMPORTANT NOTICE: Read this entire Pella Limited Warranty and Limitation of Liability (“Limited Warranty”), including
Coverage Limitations and Disclaimers, before purchasing, installing or using Your Pella Wood Window or Pella Wood Patio
Door (“Pella Wood Product”). Before installing or using Your Pella
®
Wood Product, please read the Pella Wood Window and
Patio Door Owner’s Manual for the required care and maintenance of Your Pella Wood Product (Owner’s Manuals available
on pella.com). Pella Corporation is not responsible for any loss or damage resulting from the use of Your Pella Wood Product
inconsistent with the instructions or information set forth in the Owner’s Manual or Limited Warranty. By purchasing, installing
or using Your Pella Wood Product, You are acknowledging that this Limited Warranty is part of the terms of sale. Para obtener
esta Garantía Limitada en español, visite pella.com/warranty.
A. Limitation of Liability and Disclaimer of Implied Warranties
This Limited Warranty sets forth the maximum liability for our products. IN NO EVENT (INCLUDING WHERE NO ACTION IS
REQUIRED OF PELLA UNDER THIS LIMITED WARRANTY) SHALL PELLA, ITS SUBSIDIARIES OR SELLER BE LIABLE FOR ANY
INCIDENTAL, CONSEQUENTIAL OR SPECIAL DAMAGES RESULTING FROM THE SALE, INSTALLATION OR USE OF ANY PELLA
WOOD PRODUCT. “Seller” is defined to include the party Your Pella Wood Product was purchased from and the distributor
of Your Pella Wood Product. Some states do not allow the exclusion or limitation of incidental or consequential damages for
consumers, so the above limitation or exclusion may not apply to You.
This Limited Warranty is the exclusive warranty for Your Pella Wood Product and is the only warranty, written or oral, for Your Pella
Wood Product. NEITHER PELLA, ITS SUBSIDIARIES NOR SELLER MAKE ANY OTHER WARRANTIES, REGARDING YOUR PELLA
WOOD PRODUCT, AND PELLA, ITS SUBSIDIARIES AND SELLER DISCLAIM OR EXCLUDE ALL OTHER WARRANTIES, EXPRESS
OR IMPLIED, INCLUDING ANY IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE OR
OTHERWISE. This disclaimer of implied warranties may be limited or ineffective if You are a consumer, as that term is defined by
the Magnuson Moss Act, 15 U.S.C. § 2301, in which case the duration of any implied warranties is limited to the earlier of either
the applicable statute of limitation or repose, and in no case will any implied warranty extend beyond the term of the express
Limited Warranty for the products in question.
B. Arbitration and Class Action Waiver (“Arbitration Agreement”)
YOU and Pella and its subsidiaries AGREE TO ARBITRATE DISPUTES ARISING OUT OF OR RELATING TO YOUR PELLA
PRODUCTS (INCLUDES PELLA GOODS AND PELLA SERVICES) AND WAIVE THE RIGHT TO HAVE A COURT OR JURY DECIDE
DISPUTES. In addition, if Your Pella Products were purchased directly or indirectly from a Pella Branded Distributor, You and the
Pella Branded Distributor agree to Arbitrate Disputes arising out of or relating to Your Pella Products and waive the right to
have a court or jury decide Disputes. YOU WAIVE ALL RIGHTS TO PROCEED AS A MEMBER OR REPRESENTATIVE OF A
CLASS ACTION, INCLUDING CLASS ARBITRATION, REGARDING DISPUTES ARISING OUT OF OR RELATING TO YOUR PELLA
PRODUCTS. You may opt out of this Arbitration Agreement by providing notice to Pella no later than ninety (90) calendar days
from the date You purchased or otherwise took ownership of Your Pella Goods. To opt out, You must send notice by email to
[e-mail], with the subject line “Arbitration Opt Out” or by calling 877-473-5527. Opting out of the Arbitration
Agreement will not affect the coverage provided by any applicable limited warranty pertaining to Your Pella Products. For
complete information, including the full terms and conditions of this Arbitration Agreement, which are incorporated herein
by reference, please visit pella.com/arbitration or email to [e-mail] with the subject line: “Arbitration
Details” or call 877-473-5527. DE ARBITRAJE Y RENUNCIA COLECTIVA (“acuerdo de arbitraje”) EN ESPAÑOL VER PELLA.COM/
ARBITRATION. D’ARBITRAGE ET RENONCIATION AU RECOURS COLLECTIF (“convention d’arbitrage”) EN FRANÇAIS SEE PELLA.
COM/ARBITRATION.
C. Covered Parties and Products
This Limited Warranty applies to the original purchaser and all subsequent owners (original purchaser and subsequent owners
referred to as “You” or “Your”). This Limited Warranty applies with equal force to multiple purchasers, including spouses, and
the term “You” and “Your” is both singular and plural as the case may be. This Limited Warranty applies to Pella Wood Products
purchased on or after December 1, 2020, and installed within the United States and Canada. This Limited Warranty supersedes
all prior Limited Warranties for Pella Wood Products sold on or after December 1, 2020.