Warranty Guide
Nonseacoast
1
and
Seacoast
1
EnduraClad
®
Paint
Chalk or Fade
Ten-Year (10-Year) Limited
Warranty,
Transferable
Coverage is for excessive
chalk
4
or excessive fade
5
.
Seacoast
EnduraClad Paint
Chalk or Fade
EnduraClad Plus Paint
Chalk or Fade
Twenty-Year (20-Year)
Limited Warranty, Nontransferable
Anodized
Chalk or Fade
None
No coverage for Anodized.
Seacoast
1
EnduraClad Paint
Corrosion or Crack or Peel
None
No coverage for EnduraClad
paint.
Seacoast
EnduraClad Paint
Corrosion or Crack or Peel
Ten-Year (10-Year) Limited Warranty,
Transferable
Corrosion coverage is for
excessive corrosion.
6
EnduraClad Plus Paint
Corrosion or Crack or Peel
Anodized
Corrosion or Crack or Peel
None
No coverage for Anodized.
Nonseacoast
1
Anodized
Corrosion or Crack or Peel
Ten-Year (10-Year) Limited Warranty,
Transferable
Corrosion coverage is for
excessive corrosion.
6
Transferability to Subsequent Owners
7
(Applies to Both Owner-Occupied Single-Family Residence and Commercial
3
)
For subsequent owners
7
(or at which time an original purchaser ceases to occupy a home into which Your Pella Wood Product is
installed):
•
the Nontransferable Limited Lifetime Warranty and the Nontransferable Twenty-Year (20-Year) Limited Warranty are
automatically replaced with a Transferable Ten-Year (10-Year) Limited Warranty. The Ten-Year (10-Year) Limited Warranty
period starts from the date of sale of Your Pella Wood Product by a Pella authorized dealer to the original purchaser.
•
all Transferable Limited Warranty coverages are transferred to subsequent owners, and the timeframe of the respective
warranty coverage (either two [2] years or ten [10] years) starts from the date of sale of Your Pella Wood Product by a Pella
authorized dealer to the original purchaser.
For example, if a subsequent owner
7
has ownership of Your Pella Wood Product beyond ten (10) years from the date of sale of the
Pella Wood Product to the original purchaser, there is no remaining warranty coverage for the subsequent owner
7
.
1
Seacoast is defined as within two (2) miles from a coastal seashore.
3
Commercial is defined as other than Owner-Occupied Single-Family Residence. For example, Commercial includes a Nonowner-Occupied Single-Family Residence such as a rental property.
4
Excessive chalk is considered to be chalk in excess of a numerical rating of six (6) when measured in accordance with the sta ndard procedures specified in ASTM D4214-07 Method A.
5
Excessive fade is considered to be fade or change in color in excess of five (5) “delta E” units (Hunter) calculated in accordance with ASTM D2244-16. Color change will be measured on the
exposed painted surface, which has been cleaned of surface soils, and the corresponding values will be measured on the original or unexposed painted surface. It should be understood
that fading or color changes may not be uniform if the surfaces are not equally exposed to the sun and elements, and Pella makes no warranty with respect to the uniformity of fading under
such circumstances.
6
Excessive corrosion is considered to be corrosion that is greater than 0.25” from a cut edge and greater than 0.25” in diameter.
7
Subsequent owner is defined as an owner of Pella Wood Product after the original purchaser.
Shipping Charges
For two (2) years from the date of sale of Your Pella Wood Product by a Pella authorized dealer to the original purchaser, no
shipping charges will be incurred by the consumer for a replacement product or component. After two (2) years from the date of
sale of Your Pella Wood Product by a Pella authorized dealer to the original purchaser:
•
a replacement product or component will be delivered to the closest Pella service location for pick up by the consumer at no
charge for the consumer or
•
if shipment direct to the consumer is requested, the consumer will pay for the shipping and handling charges.
Notice of Defect
You must notify Pella within the Limited Warranty period for Your Pella Wood Product. Your notice must also be within one (1) year
after any defect covered by this Limited Warranty is discovered by You. Any claims received outside the Limited Warranty period
for the Pella Wood Product or the one (1) year from defect discovery shall be barred.
E.
Conditions Applicable to All Sales of Pella Wood Product
Limitation of Warranty
FAILURE TO COMPLY WITH PELLA INSTALLATION AND MAINTENANCE INSTRUCTIONS VOIDS ALL WARRANTIES UNLESS IT
IS CLEARLY ESTABLISHED BY THE PURCHASER OR USER OF THE PRODUCT THAT THE DEFECT OR FAILURE IS UNRELATED
TO SUCH NONCOMPLIANCE.
This Limited Warranty does not extend to the use of Pella Wood Product under abnormal
conditions, conditions that exceed the stated performance parameters of the product as provided on the product labeling
or in the Pella Architectural Design Manual or under conditions not reasonably foreseeable to, or beyond the control of, Pella.
Purchaser and User assume all risk of any such use.
Allocation of Risks of Pella Product Performance
Because all construction must anticipate some water infiltration, it is important that the wall system be designed and constructed
to properly manage moisture. Pella Corporation is not responsible for claims or damages caused by anticipated or unanticipated
Notes
Warranty for Original Purchaser
Description
Exterior Cladding
Finish
Location of Pella
Wood Product
Pella
®
Wood Product — Aluminum Cladding Finish Warranty Coverage Limitations