Warranty Information

WARRANTY
ROHL products all carry warranties against manufacturing defects.
The factories that produce these products set the terms of these warranties.
Fireclay Kitchen Sinks 10 years on fading/staining
1 year on manufacturer defects
Stainless/ Limited Lifetime on manufacturer
Stainless Copper Sinks defects. Stainless Copper is not
covered under warranty except
for manufacturer defects.
Soap Dispensers Limited Lifetime
Air Gaps, Coverplates,
Sink Hole Covers, Air Switches 2 years on manufacturer defects
Kitchen Wire Sink Grids 1 year on manufacturer defects
Kitchen Drains, Basket Strainers 2 years on manufacturer defects
Perrin & Rowe
®
Kitchen and Bath Limited Lifetime
Hot Water Dispensers 5 years on faucet, 3 years on tank
Perrin & Rowe
®
Filtration Limited Lifetime
Pull-Outs/Pull-Downs Limited Lifetime
Italian Country Kitchen & Bath Limited Lifetime
Michael Berman Kitchen & Bath Limited Lifetime
Modern Kitchen & Bath Limited Lifetime
Transitional Bath Limited Lifetime
Sanitary Ware/
Bath Fixture Accessories 1 year on manufacturer defects
Bath Accessories Limited Lifetime
Spa Shower 2 years on manufacturer defects
ROHL LLC will provide free of charge, at its options, replacement part(s) or product (or a
comparable alternative product) to replace those which have proven defective in materials
or workmanship.
ROHL LLC will not assume liability for labor expended, freight cost or damages accruing from the
use of the material purchased from us. If material is defective, the limit of damage is the price
of the defective material. Proof of purchase (original sales receipt) from the original consumer
purchaser must be made available to ROHL LLC for all warranty claims. The warranty is not
transferable and is extended solely to the original purchaser of the product.
This warranty is for normal domestic use only and excludes defect or injury caused by or resulting
from misuse, abuse, neglect, accidental damage or improper installation. The lifetime limited
warranty does not apply to the replacement of components where damage is caused by normal
wear and tear. As a special note, avoid all cleaning products that contain abrasives, ammonia,
bleach and alcohol. They may damage the finish. Also, use only non-silicone caulking adhesive
or plumbers putty for installation. Do not use lead based acidic curing adhesive or mastic when
installing product. Silicone caulking may also degrade brass material. The use of Blue RTV silicone
during installation will void the product warranty.
All warranties other than the Express Warranty herein contained, including but not limited to any
implied warranty of merchantability or fitness for a particular purpose, are limited in duration to
the applicable warranty period set forth above.
Some states do not allow limitations on how long an implied warranty lasts and some states
do not allow the exclusion or limitation of incidental or consequential damages, so the above
limitations or exclusions may not apply to you. This warranty gives you specific legal rights and you
may also have other rights that vary from state to state.
One of the benefits of the Internet is that it has granted consumers the opportunity to learn
about and purchase products from previously unknown foreign companies. Unfortunately, some
foreign distributors who sell the foreign versions of ROHL’s products have promoted these products
for shipment to the United States. Though prices may look appealing, these products are not
designed to be installed in American homes and significant problems may result. ROHL ensures
that its products meet American plumbing installation standards and have American plumbing
code approvals. ROHL will not service, warrant, nor provide customer support for product
purchased from foreign distributors.
ROHL warrants its products installed in a commercial application to be free from manufacturing
defects for a period of one (1) year from the date of acquisition by original owner.
ROHL products are suitable for outside use when proper care and winterization procedures are followed.
However, due to the harsh environment of sun, wind, rain and snow, we do not offer a warranty for these
types of installations.
ROHL’s Promise
Warranty Exclusion
General Disclaimer
Foreign Outlets Online
Commercial Warranty
Outside Use
Effective: 1/2015
www.rohlhome.com ROHL LLC 3 Parker Irvine, CA 92618 P 714.557.1933 F 714.557.8635
NOTE: NO WARRANTY ON THE FOLLOWING FINISHES: TUSCAN BRASS, UNLACQUERED BRASS, FRENCH BRASS OR
SPECIAL ORDER FINISHES. FIVE (5) YEARS WARRANTY ON THE FOLLOWING FINISHES: INCA BRASS AND SATIN GOLD.