241P3 www.philips.
Table of Contents 1. 1.1 1.2 1.3 Important ......................................................... 1 Safety precautions and maintenance............... 1 Notational Descriptions ......................................... 2 Disposal of product and packing material.... 3 2. 2.1 2.2 2.3 Setting up the monitor .................................. 4 Installation ....................................................................... 4 Operating the monitor ...........................................
1. Important • 1. Important • This electronic user’s guide is intended for anyone who uses the Philips monitor. Take time to read this user manual before you use your monitor. It contains important information and notes regarding operating your monitor. Do not subject the monitor to severe vibration or high impact conditions during operation. Do not knock or drop the monitor during operation or transportation.
1. Important • • 1.2 Notational Descriptions IMPORTANT: Always activate a moving screen saver program when you leave your monitor unattended. Always activate a periodic screen refresh application if your monitor will display unchanging static content. Uninterrupted display of still or static images over an extended period may cause “burn in”, also known as “after-imaging” or “ghost imaging”, on your screen.
1. Important 1.3 Disposal of product and packing material Recycling Information for Customers Your display is manufactured with high quality materials and components which can be recycled and reused. To learn more about our recycling program please visit www.philips.com/about/sustainability/recycling.
2. Setting up the monitor 2. Setting up the monitor 2.1 Installation Package contents Register your product and get support at www.philips.com/welcome 241P3 Quick p Phili M3 241 PQ1 klijke © 2011 Konin Q 5B.1 EQ01.001 Start r es er v e ed l Al in . V. Ch ,N ics ina . Ve rs ion n tro l ec s E r ig ht s Philips and the Philips’ Shield Emblem are registered trademarks of Koninklijke Philips Electronics N.V. and are used under license from Koninklijke Philips Electronics N.V. d.
2. Setting up the monitor Connecting to your PC 2.2 Operating the monitor Front view product description 5 9 Kensington anti-thief lock AC power input DVI-D input (available for selecting model) VGA input USB upstream USB downstream Audio input Earphone jack Display port (241P3Y/241P3LY) 7 2. 3. 4. 5. 6. 7. 4 3 2 1 : To access OSD menu. : Return to previous OSD level. : Dim down up to 50% of brightness level by one touch. : To switch monitor’s power on and off. : To adjust the OSD menu.
2. Setting up the monitor Description of the On Screen Display The OSD Menu Below is an overall view of the structure of the On-Screen Display. You can use this as a reference when you want to work your way around the different adjustments later on. What is On-Screen Display (OSD)? On-Screen Display (OSD) is a feature in all Philips monitors. It allows an end user to adjust screen performance or select functions of the monitors directly through an on-screen instruction window.
2. Setting up the monitor Height adjustment Resolution notification This monitor is designed for optimal performance at its native resolution, 1920x1080@60Hz. When the monitor is powered on at a different resolution, an alert is displayed on screen: Use 1920x1080@60Hz for best results. Display of the native resolution alert can be switched off from Setup in the OSD (On Screen Display) menu.
2. Setting up the monitor 2.3 Remove the Base Condition: • For VESA standard mounting applications Before you start disassembling the monitor base, please follow the instructions below to avoid damage or injury. 1. Remove the 4 screw covers. Note This monitor accepts a 100mm x 100mm VESA-Compliant mounting interface. 100mm 100mm 2. Remove the 4 screws and then remove the base from the monitor.
3. Image Optimization How to enable SmartImage? 3. Image Optimization 3.1 SmartImage What is it? SmartImage provides presets that optimize display for different types of content, dynamically adjusting brightness, contrast, color and sharpness in real time. Whether you're working with text applications, displaying images or watching a video, Philips SmartImage delivers great optimized monitor performance. 1. Press to launch the SmartImage on screen display; 2.
3. Image Optimization There are six modes to be selected: Office, Photo, Movie, Game, Economy and Off. 3.2 SmartContrast What is it? Unique technology that dynamically analyzes displayed content and automatically optimizes a monitor's contrast ratio for maximum visual clarity and viewing enjoyment, stepping up backlighting for clearer, crisper and brighter images or dimming backlighting for clear display of images on dark backgrounds.
3. Image Optimization 3.3 SmartSaturate 3.4 SmartSharpness What is it? What is it? Smart technology that controls color saturation, the degree to which one on screen color is blended in neighboring colors, to deliver rich and vibrant images for more entertainment fun when you are viewing videos. Smart technology that enhances sharpness when you need it for ultimate display performance and more entertainment fun when you are viewing videos or photos.
3. Image Optimization First launch -Wizard • The first time after installation of SmartControl Premium, it will automatically go to Wizard for first time launch. • The wizard will guide you through adjustment your monitor performance step by step. • You can go to Plug-in menu to launch wizard later on as well. • You can adjust more options without wizard by Standard pane. 3.
3. Image Optimization Start with Standard pane: Adjust menu: • Adjust Menu allow you to adjust Brightness, Contrast, Focus, Position and Resolution. • You can follow the instruction and do the adjustment. • Cancel prompts user if you want to cancel installation.
3. Image Optimization Color menu: • Color Menu allow you to adjust RGB, Black Level, White Point, Color Calibration, and SmartImage (Please refer to SmartImage section). • You can follow the instruction and do the adjustment. • Refer to below table for sub-menu item base on your input. • Example for Color Calibration 1. "Show Me" starts color calibration tutorial. 2. Start - starts the 6-step color calibration sequence. 3. Quick View loads the before/after images. 4.
3. Image Optimization First color Calibration Screen: • • • • ECO Previous button is disabled until the second color screen. Next goes to the succeeding target (6-targets). Final next goes File>Presets pane. Cancel closes the UI and returns to the plug in page. SmartImage Allows user to change setting for better display setting based on content. When Entertainment is set, SmartContrast and SmartResponse are enabled.
3. Image Optimization To enable Theft Deterrence, clicking Enable Theft Deterrence Mode button brings up the following screen: • User can enter PIN between 4 and 9 digits numbers only. • After entering PIN, Accept button takes user to the pop-up dialog box on the following page. • Minimum minutes set to 5. Slider set to 5 by default. • Does not require the display be attached to a different host to go into Theft Deterrence mode.
3. Image Optimization Options>Audio - Will only be active when selecting Volume from the drop-down Options menu. On a non-supported display capable of DDC/CI, only the Help and Options tabs are available. Options>Input - Will only be active when selecting Input from the drop-down Options menu. On a non-supported display capable of DDC/CI, only the Help and Options tabs are available. All other SmartControl Premium tabs are not available.
3. Image Optimization Help>User Manual - Will only be active when selecting User Manual from the drop-down Help menu. On a non-supported display capable of DDC/CI, only the Help and Options tabs are available. Context Sensitive menu The Context Sensitive menu is Enabled by default. If Enable Context Menu has been checked in the Options>Preferences pane, then the menu will be visible. Help>Version - Will only be active when selecting Version from the drop- down Help menu.
3. Image Optimization Task Tray Menu Disabled When the Task Tray is disabled in the preference folder, only the EXIT selection is available. To completely remove SmartControl Premium from the task tray, disable Run at Startup in Options>Preferences. Task Tray Menu Enabled The task tray menu can be displayed by rightclicking on the SmartControl Premium icon from the task tray. Left Click will launch the application.
3. Image Optimization 3.6 SmartDesktop Guide Drag and Drop Windows SmartDesktop Once the partitions are configured and Align to partition is selected a window can be dragged into the region and it will automatically align. When the window and mouse cursor are within the region, the region will become highlighted. SmartDesktop is in SmartControl Premium. Install SmartControl Premium and select SmartDesktop from Options.
3. Image Optimization 2. Desktop Partition – Desktop Partition shows the current selected partition and allows the user to quickly change to any of the partitions shown in the drop down. Title Bar Options Desktop partition can be accessed from the title bar of the active window. This provides a quick and easy way to manage the desktop as well as sending any window to any partition without having to drag and drop. Move the cursor into the active window’s title bar to access the drop down menu.
3. Image Optimization Task Tray Right Click Left Click Menu The task tray also contains most of the features supported in the title bar (with the exception of automatically sending a window to any partition). Left click on the Desktop Partition icon to quickly send the active window to any partition without having to drag and drop. Releasing the mouse will send the window to the highlighted partition.
3. Image Optimization SmartDesktop Partition Definitions Name Full Desktop Description Applies all settings to the entire desktop. Vertical Assesses the screen resolution and divides the display into two evenly sized vertical regions. For 90/270 maintain vertical configuration. Horizontal Assesses the screen resolution and divides the display into two evenly sized horizontal regions. For 90/270 maintain horizontal configuration.
3. Image Optimization Name Horizontal Split Top Description Assesses the screen resolution and divides the display into two evenly sized horizontal regions, the top region is single, the bottom region is spilt into two evenly sized regions For 90 Partition 1 on right side Vertical Partition 2&3 on left side Vertical. For 270 Partition 1 on left side Vertical Partition 2&3 on right side Vertical.
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4. Technical Specification Power (241P3) On mode On mode (ECO mode) (typical) Energy Consumption (EnergyStar 5.0 test method) Normal Operation (typical) Sleep (typical) Off Heat Dissipation* Normal Operation Sleep (typical) Off Power (241P3L) On mode On mode (ECO mode) (typical) Energy Consumption (EnergyStar 5.
4. Technical Specification Power (241P3LY) On mode On mode (ECO mode) (typical) Energy Consumption (EnergyStar 5.0 test method) Normal Operation (typical) Sleep (typical) Off Heat Dissipation* Normal Operation Sleep (typical) Off Power LED indicator Power Supply Dimension Product with stand (WxHxD) Product without stand (WxHxD) Box dimension (WxHxD) Weight Product with stand Product without stand Product with packaging Operating Condition Temperature range Relative humidity Altitude MTBF 26W (typ.
4. Technical Specification Environmental ROHS EPEAT Packaging Compliance and standards Regulatory Approvals Cabinet Color Finish YES Gold. (www.epeat.net) 100% recyclable BSMI, CE Mark, FCC Class B, GOST, SEMKO, TCO5.1, UL/cUL,, ISO9241-307, TUV-GS, TUV-Ergo Black/Silver Texture Note 1. EPEAT Gold or Silver is valid only where Philips registers the product. Please visit www.epeat.net for registration status in your country. 2. This data is subject to change without notice. Go to www.philips.
4. Technical Specification 4.1 Resolution & Preset Modes Maximum Resolution For 241P3/241P3L/241P3Y/241P3LY 1920 x 1080 at 60 Hz (analog input) 1920 x 1080 at 60 Hz (digital input) Recommended Resolution For 241P3/241P3L/241P3Y/241P3LY 1920 x 1080 at 60 Hz (digital input) H. freq (kHz) 31.47 37.88 48.36 54.00 44.77 47.78 49.70 60.00 63.89 47.71 55.47 55.94 75.00 64.67 65.29 66.59 74.04 67.
5. Power Management The following setup is used to measure power consumption on this monitor. 5. Power Management Native resolution: 1920x1080. Contrast: 50% Brightness: 300 nits (241P3/241P3Y); 250 nits (241P3L/241P3LY) Color temperature: 6500k with full white pattern Audio and USB Inactive (Off) 5.1 Automatic PowerSaving If you have VESA DPM compliance display card or software installed in your PC, the monitor can automatically reduce its power consumption when not in use.
6. Regulatory Information • Products are tested according to rigorous safety standards at impartial laboratories • Electric and magnetic fields emissions as low as normal household background levels • Low acoustic noise emissions (when applicable) 6 Regulatory Information Lead-free Product Lead free display promotes environmentally sound recovery and disposal of waste from electrical and electronic equipment.
6. Regulatory Information EPEAT (www.epeat.net) • “The EPEAT (Electronic Product Environmental Assessment Tool) program evaluates computer desktops, laptops, and monitors based on 51 environmental criteria developed through an extensive stakeholder consensus process supported by US EPA. EPEAT system helps purchasers in the public and private sectors evaluate, compare and select desktop computers, notebooks and monitors based on their environmental attributes.
6. Regulatory Information FCC Declaration of Conformity Federal Communications Commission (FCC) Notice (U.S. Only) • • • • Declaration of Conformity for Products Marked with FCC Logo, This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation.
6. Regulatory Information EN 55022 Compliance (Czech Republic Only) Commission Federale de la Communication (FCC Declaration) • • • • Cet équipement a été testé et déclaré conforme auxlimites des appareils numériques de class B,aux termes de l'article 15 Des règles de la FCC. Ces limites sont conçues de façon à fourir une protection raisonnable contre les interférences nuisibles dans le cadre d'une installation résidentielle.
6. Regulatory Information Polish Center for Testing and Certification Notice North Europe (Nordic Countries) Information Placering/Ventilation VARNING: FÖRSÄKRA DIG OM ATT HUVUDBRYTARE OCH UTTAG ÄR LÄTÅTKOMLIGA, NÄR DU STÄLLER DIN UTRUSTNING PÅPLATS. The equipment should draw power from a socket with an attached protection circuit (a threeprong socket). All equipment that works together (computer, monitor, printer, and so on) should have the same power supply source.
6. Regulatory Information Ergonomie Hinweis (nur Deutschland) China RoHS Der von uns gelieferte Farbmonitor entspricht den in der "Verordnung über den Schutz vor Schäden durch Röntgenstrahlen" festgelegten Vorschriften. The People's Republic of China released a regulation called "Management Methods for Controlling Pollution by Electronic Information Products" or commonly referred to as China RoHS. All products are produced and sold for China market have to meet China RoHS request.
7. Customer care and warranty Types of Pixel Defects Pixel and sub pixel defects appear on the screen in different ways. There are two categories of pixel defects and several types of sub pixel defects within each category. 7 Customer care and warranty 7.1 Philips' Flat Panel Monitors Pixel Defect Policy Philips strives to deliver the highest quality products. We use some of the industry's most advanced manufacturing processes and practice stringent quality control.
7. Customer care and warranty Note A red or blue bright dot must be more than 50 percent brighter than neighboring dots while a green bright dot is 30 percent brighter than neighboring dots. Black Dot Defects Black dot defects appear as pixels or sub pixels that are always dark or 'off'. That is, a dark dot is a sub-pixel that stands out on the screen when the monitor displays a light pattern. These are the types of black dot defects.
7. Customer care and warranty 7.2 Customer Care & Warranty Your Philips Warranty conditions for Western Europe per 1st of January 2011 Customer Care & Warranty Dear Customer, Thank you for purchasing this Philips monitor. All Philips monitors are designed and manufactured to high standards and deliver high-quality performance, ease of use and ease of installation.
7. Customer care and warranty For the C,E,T, V and X models, your monitor will be picked-up at your address, repaired in our Certified Service Center and Return back to your address within 7 working days after it’s picked up. If no Repair can be fulfilled within 10 working days after the unit is picked up then a replacement monitor of at least an equivalent monitor will be shipped to you. • • • The swap monitor remains yours and Philips keeps the defective/original monitor.
7. Customer care and warranty CUP and Graphic card name and driver version Operating system o Application being used Other cards installed o o • Having the following information available will also help speed up the process: • Your proof of purchase indicating: date of purchase, dealer name, model and product serial number. • The full address to which the faulty monitor has to be collected and the good model should be delivered. Philips' customer help desks are located worldwide.
7. Customer care and warranty Your Guarantee in Central and Eastern Europe The replacement monitor remains yours and Philips keeps the defective/original monitor. For the replacement monitor the warranty period remains equal to that of your original monitor. Dear Customer, Thank you for purchasing this Philips monitor. All Philips monitors are designed and manufactured to high standards and deliver highquality performance, ease of use and ease of installation.
7. Customer care and warranty Please note that the product is not defective under this guarantee in the case where modifications become necessary in order for the product to comply with local or national technical standards which apply in countries for which the product was not originally designed and/or manufactured. Therefore always check whether a product can be used in a specific country.
7. Customer care and warranty SLOVAKIA General Consumer Information Center 0800004551 Datalan Servisne Stredisko Puchovska 8 SK - 831 06 Bratislava Tel: +421 2 49207155 Email: servis@datalan.sk HUNGARY Serware Szerviz Vizimolnár u. 2-4 HU - 1031 Budapest Tel: +36 1 2426331 Email: inbox@serware.hu www.serware.hu Profi Service Center Ltd. 123 Kulso-Vaci Street, H-1044 Budapest (Europe Center) Hungary Tel: +36 1 814 8080 m.andras@psc.
7. Customer care and warranty In order to avoid unnecessary inconvenience, we advise you to read the operating instructions carefully before contacting your dealer. If you have questions which your dealer cannot answer or any related question please contact the Philips Consumer Information Centers or via: Website: http://www.philips.
7. Customer care and warranty China TO GET WARRANTY SERVICE IN CHINA. Please contact Philips at: Consumer care number : 4008 800 008 E-mail address : philips_helpdesk@vavotelecom. com 7days: 8am - 6pm 4. ASC BALI Address: Jl.Pulau Nusa Penida No.28 DenpasarBali Phone: 62 813 31821822 Coverage: Denpasar, Kuta, Nusa Dua, Gianyar, Bedugul 5. ASC BANDUNG Address: Segitiga Mas Kosambi Blok G-9 Jl.Jend A.
7. Customer care and warranty Philippines: Company: Glee Electronics, Inc. Address: Unit 1103-1104 11F The Taipan Place Bldg. F. Ortigas Center Pasig City Tel: (02) 633-4533 to 34 / (02) 637-6559 to 60 Fax: (02) 6334563 E-mail: jim.gawson@glee.com.ph Service hours: Mon.~Fri. 8:00am~6:00pm Vietnam: 1. Ho Chi Minh City : Company: FPT Service Informatic Company Ltd. Ho Chi Minh City Branch Address: 207/4 Nguyen Van Thu Street, District 1, HCM City Tel: +84 8 38248007 Fax: +84 8 38248010 E-mail: Thanght@fpt.
7. Customer care and warranty Africa Your Philips F1rst Choice Warranty(USA) South Africa: Company name: Sylvara Technologies Pty Ltd Address: Ho Address Palm Springs Centre Christoffel Road Van Riebeeck Park Kempton Park, South Africa Tel: 086 000 0888 Fax: +2711 391 1060 E-mail: monitorcare@philipssupport.co.za Service hours: Mon.~ Fri. 08:00am~05:00pm Thank you for purchasing this Philips monitor.
7. Customer care and warranty All parts, including repaired and replaced parts, are covered only for the original warranty period. When the warranty on the original product expires, the warranty on all replaced and repaired products and parts also expires.
7. Customer care and warranty • TO GET WARRANTY SERVICE IN CANADA... Please contact Philips at: (800) 479-6696 The full address to which the swap model should be delivered. Just a phone call away Philips’ customer help desks are located worldwide. Within the Canada you can contact Philips customer care Monday-Friday from 9:00 AM-6:00 PM Eastern Time (ET).
7. Customer care and warranty Your International Guarantee Therefore always check whether a product can be used in a specific country. Dear Customer, In case your Philips product is not working correctly or is defective, please contact your Philips dealer. In the event you require service whilst in another country a dealer address can be given to you by the Philips Consumer Help Desk in that country, the telephone and fax number of which can be found in the relevant part of this booklet.
8. Troubleshooting & FAQs AUTO button doesn't function • The auto function is applicable only in VGAAnalog mode. If the result is not satisfactory, you can do manual adjustments via the OSD menu. 8 Troubleshooting & FAQs 8.1 Troubleshooting Note The Auto Function is not applicable in DVI-Digital mode as it is not necessary. This page deals with problems that can be corrected by a user. If the problem still persists after you have tried these solutions, contact Philips customer service representative.
8. Troubleshooting & FAQs Horizontal flicker appears • • Green, red, blue, dark, and white dots appears on the screen • The remaining dots are normal characteristic of the liquid crystal used in today’s technology, Please refer the pixel policy for more detail. Adjust the image using the “Auto” function in OSD Main Controls. Eliminate the vertical bars using the Phase/ Clock of Setup in OSD Main Controls. It is valid only in VGA mode.
8. Troubleshooting & FAQs 8.2 SmartControl Premium FAQs Q3 Q1. I change the monitor on a PC to a different one and the SmartControl Premium becomes un-usable, what do I do? Ans.: Restart your PC and see if SmartControl Premium can work. Otherwise, you will need to remove and re-install SmartControl Premium to ensure proper driver is installed. Q2. The SmartControl Premium functions worked well before, but it does not work anymore, what can I do? Ans.
8. Troubleshooting & FAQs Q5. I forgot my PIN for Theft Deterrence Function. What can I do? Ans.: Philips Service center has a right to ask for legitimate identification and authorization, in order to establish ownership of the monitor. Please note that the anti-theft deterrence function is provided as a convenient free option. Managing PIN numbers is the sole responsibility of the individual user or the organization who sets it.
8. Troubleshooting & FAQs Q3: What are the .inf and .icm files on the CDROM? How do I install the drivers (.inf and .icm)? 8.3 General FAQs Q1: When I install my monitor what should I do if the screen shows 'Cannot display this video mode'? Ans.: These are the driver files for your monitor. Follow the instructions in your user manual to install the drivers. Your computer may ask you for monitor drivers (.inf and .icm files) or a driver disk when you first install your monitor.
8. Troubleshooting & FAQs VESA standard arms or accessories. We recommend you to contact your Philips sales representative for more information. Q7: How should I clean the monitor surface? Ans.: For normal cleaning, use a clean, soft cloth. For extensive cleaning, please use isopropyl alcohol. Do not use other solvents such as ethyl alcohol, ethanol, acetone, hexane, etc. Q10: Can I connect my monitor to any PC, workstation or Mac? Ans.: Yes.
8. Troubleshooting & FAQs Q13: Why is my Display not showing sharp text, and is displaying jagged characters? Ans.: Your monitor works best at its native resolution of 1920x1080@60Hz. For best display please use this resolution.
2011 © Koninklijke Philips Electronics N.V. All rights reserved. Philips and the Philips Shield Emblem are registered trade marks of Koninklijke Philips Electronics N.V. and are used under license from Koninklijke Philips Electronics N.V. Specifications are subject to change without notice.
