Service manual

Pressing the 'MENU/SELECT' button on the RC transmitter switches between the SAM
and the normal user menus (with the SAM mode still active in the background).
Pressing the 'MENU/SELECT' key in a submenu will go to the previous menu.
How to exit
Switch the set to STANDBY by pressing the power button on the remote control
transmitter or via the 'POWER' switch of the set.
Customer Service Mode (CSM)
Purpose
When a customer is having problems with his TV set, he can call his dealer. The service
technician can than ask the customer to activate the CSM, in order to identify the status
of the set. Now, the service technician can judge the severity of the complaint. In many
cases, he can advise the customer how to solve the problem, or he can decide if it is
necessary to visit the customer.
The CSM is a read only mode, therefore modifications in this mode are not possible.
How to enter
The CSM will be turned on after pressing the MUTE key on the remote control
transmitter and any of the control buttons on the TV for at least 4 seconds
simultaneously. This activation only works if there is no menu on the screen.
After switching 'on' the Customer Service Mode, the following screen will appear: