User manual

10 PT
4 Serviço e
suporte
Perguntas mais frequentes
1HVWHFDStWXORHQFRQWUDUiUHVSRVWDVjV
SHUJXQWDVPDLVIUHTXHQWHVUHODFLRQDGDVFRPR
VHXWHOHFRPDQGRXQLYHUVDO
&RQÀJXUDomR
1mRFRQVLJRHQWUDUQRPRGRGHFRQÀJXUDomR
2QtYHOGDVSLOKDVpGHPDVLDGREDL[RRXDYLGD
~WLOGDVSLOKDVDFDERX
6XEVWLWXDDVSLOKDV3DUDWDOFRQVXOWHRFDStWXOR
2.1
'HSRLVGHVXEVWLWXLUDVSLOKDVYHULÀTXHVH
o telecomando continua a operar os seus
GLVSRVLWLYRV6HLVWRQmRVHYHULÀFDUWHPGH
FRQÀJXUDUQRYDPHQWHRWHOHFRPDQGR3DUDLVVR
FRQVXOWHRFDStWXOR2.2
O código da marca do meu dispositivo não
se encontra na “Lista resumida de marcas” no
Guia de início rápido.
$´/LVWDUHVXPLGDGHPDUFDVµLQFOXLDSHQDVDV
PDUFDVPDLVFRPXQVGHWHOHYLVRUHVVDWpOLWH
FDEROHLWRUHVJUDYDGRUHVGH'9''9%7'95H
YLGHRJUDYDGRUHV
 Poderá encontrar uma lista de marcas
FRPSOHWDQDVSiJLQDVDGHVWHPDQXDO
GRXWLOL]DGRU
 8WLOL]H´µFRPRFyGLJRGHGtJLWRV
FDVRQmRFRQVLJDHQFRQWUDUDVXDPDUFDQD
OLVWDFRPSOHWDGHPDUFDV7HQKDHPDWHQomR
TXHDXWLOL]DomRGH´µSRGHUHVXOWDU
QXPDFRQÀJXUDomRORQJDDWpPLQXWRV
O meu televisor desliga-se no passo 4 mas não
se liga novamente no passo 5.
2VWHOHYLVRUHVGHDOJXPDVPDUFDVSRUH[
3DQDVRQLFOLJDPVHDSHQDVGHSRLVGHPDQWHU
XPGRVERW}HVQXPpULFRVSUHPLGRGXUDQWH
YiULRVVHJXQGRV'HSRLVGHSUHPLUXP
ERWmRGXUDQWHYiULRVVHJXQGRVQRPRGRGH
FRQÀJXUDomRRWHOHFRPDQGRFRPHoDUiDWHQWDU
PHOKRUDURERWmRYHUFDStWXOR2.2.2HPYH]GH
OLJDURWHOHYLVRU
1HVWHFDVROLJXHRWHOHYLVRUPDQXDOPHQWHRX
XWLOL]HRWHOHFRPDQGRRULJLQDO&RQWLQXHFRP
o passo 6'HSRLVGHFRQFOXLUDFRQÀJXUDomR
FRPr[LWRRWHOHFRPDQGROLJDUiRWHOHYLVRUDR
SUHPLUXPGRVERW}HVQXPpULFRVGXUDQWHYiULRV
VHJXQGRVWDOFRPRQRVHXWHOHFRPDQGRRULJLQDO
'HSRLVGDFRQÀJXUDomRQHPWRGRVRVERW}HV
funcionam da forma esperada.
7HQWHPHOKRUDURVERWmR}HV&RQVXOWHR
FDStWXOR2.2.2
&RPRGHYRFRQÀJXUDURWHOHFRPDQGR
para dispositivos combinados (televisor/
YLGHRJUDYDGRUWHOHYLVRU'9''9'
YLGHRJUDYDGRUHWF"
1RFDVRGHDOJXQVGLVSRVLWLYRVFRPELQDGRVp
QHFHVViULRFRQÀJXUDUGRLVERW}HVGHVHOHFomR
GHIRQWHGLIHUHQWHVSDUDFRQWURODUDPEDVDV
SDUWHVGRGLVSRVLWLYRFRPELQDGR3RUH[HPSOR
VHWLYHUXPFRPELQDGRGH79'9'SRGHUi
FRQÀJXUDURWHOHFRPDQGRSDUDR79H'9'
SDUDRSHUDURFRPELQDGR79'9'
Funcionamento
Não é possível activar o telecomando.
2QtYHOGDVSLOKDVpGHPDVLDGREDL[RRXDYLGD
~WLOGDVSLOKDVDFDERX
6XEVWLWXDDVSLOKDV3DUDWDOFRQVXOWHRFDStWXOR
2.1
'HSRLVGHVXEVWLWXLUDVSLOKDVYHULÀTXHVH
o telecomando continua a operar os seus
GLVSRVLWLYRV6HLVWRQmRVHYHULÀFDUWHPGH
FRQÀJXUDUQRYDPHQWHRWHOHFRPDQGR3DUDLVVR
FRQVXOWHRFDStWXOR2.2