User manual Charge the handset(s) for 24 hours before use !
EN Contents 3 4 6 7 9 10 12 13 14 21 24 25 27 35 37 38 39 41 Contents Important information What’s in the box Your VOIP 321 Icons on the handset display Install Connect Main menu Call Phonebook Call log Redial list Other features Using the intercom Default settings Troubleshooting Informations Index 3
EN Important information Instructions for use for the VOIP 321 The VOIP321 is a Skype ready USB / PSTN phone, capable of voice communication through Internet protocol as well as on a normal telephone line. For your safety Safety information This telephone is not designed for making emergency telephone calls when the power fails. An alternative should be made available for access to emergency calls.
EN Important information Install requirements In order to use the phone, your computer should meet the following requirements : • PC running Windows 2000 or XP • 400 MHz processor • 128 MB RAM • Free USB slot on the PC • Internet Connection (boardband recommended) Need help For more information on troubleshooting and FAQ’s: Online help : www.p4c.philips.com Troubleshooting : see page 38 DFU update on : www.p4c.philips.
EN What’s in the box 2 AAA Battery Handset VOIP 321 Battery door Base station VOIP 321 Charger Welcome Quick start guide 1 Installation CDROM Connect 2 Install 3 Enjoy Quick Start Guide 1 power supply for base station and 1 power supply for charger Line Cord and line adaptor (if relevant) to plug the RJ11/RJ11 Line Cord (see below) in your wall plug What else you need : • Internet connection (broadband recommended) A desktop or a laptop with free USB port 6 • Only the Skype version prin
Your VOIP 321 EN Overview handset 1 2 3 1 4 2 3 5 6 4 5 6 7 7 8 8 9 9 10 10 11 11 12 12 13 15 14 13 14 15 Earpiece Display, icons see page 9 Menu key & Softkey OK Use to enter menus. Use to select menu. Use to confirm an operation. Redial, Mute & Softkey Back Use to switch between call details. Use to enter dial list. Use to redial last dialled number. Use to mute/unmute a call Use to delete text and digits. CID & Scroll up Key Use to enter call list.
Your VOIP 321 EN Overview base station 1 1 LED on base station - On when the base is powered up. - Blinks normally when there is an incoming telephone call or during a telephone call. - Blinks slowly while paging the handset. - Blinks quickly during registration mode. 2 - Steady ON when the USB is plugged in and the base is powered up. - Flash when there is data communication with USB. 2 Paging key Use to page the handset. Use to register a handset.
EN Icons on the handset display When being used for the first time, it is sometimes necessary to wait until the battery is sufficiently charged before the icons appear on the display. The display gives information about the operation of your telephone. Following icons can be shown in the headline of the display. Base/Handset link. Telephone call in progress. Battery full; 2/3 full; 1/3 full; Empty, please charge. Loudspeaker is turned on. The alarm clock is turned on. The ringer is turned off.
EN Install How to install the software Before using your phone, please install the VOIP321 driver provided in the enclosed CD. To install the VOIP321 driver : 1. Insert the installation CD into the PC's CD ROM (or DVDROM) drive. 2. The installation program will start automatically. 3. Follow the instructions on the screen. 4. Click on Quit. 5. Remove the installation CD from the PC's CD ROM (or DVDROM) drive.
EN Install Double click on the tray icon will return the ABOUT page of the VOIP 321driver, where the current status will be shown. If there are problems with the connection, the problem will be displayed; otherwise CONNECTED will be shown. Right click on the tray icon either to stop the VOIP 321 driver or to see the status of VOIP 321 driver. Adjusting the handset speaker volume on your PC The earpiece volume setting on your PC affects the sound quality of your phone.
EN Connect Note : Install the drivers and software first (see page 10) and connect the USB phone only once it is done. 1. Connect the output plug of the base adapter to the adapter socket on the back of the base unit and the base adapter to the wall main supply. A click should be heard when the cord is properly connected to the base. 2. Connect the USB plug directly to your PC's USB slot. 3.
EN Main menu Your phone offers a variety of functions and features that are grouped in the menus. To access the main menu, press Press and press UP / DOWN to browse the menu. to exit the menus.
EN Call General Information Before any call is made, please note the following. Emergency Calls Skype does not support emergency call; all emergency calls will be routed to the telephone line. Low battery warning If your phone is almost out of battery during a call, it will sound an alert tone. Place your phone on the charger for charging as soon as possible or it would turn off when it is out of battery. Placing the phone on the charger for charging will end the current call.
EN Call Make a SkypeOut call 1. Press to access Skype contact list. 2. Press UP / DOWN 3. Press or to select the SkypeOut number to call. to call the selected contact. The selected number will be displayed and called. OR Enter the SkypeOut number and press to make a SkypeOut call. Note : In order to make SkypeOut calls, you need to purchase SkypeOut credits; please go to http://www.skype.com/store/buy/skypeout.html for further details.
EN Call Reject a Skype call To reject an incoming Skype call, press when the call is received on the handset. The incoming call information will be stored in the MISSED call list. 3- way Skype conference You can start a 3-way Skype conference call. 1. Call the first party. 2. After the first party answered the call, put the first party on hold by pressing to the second party. 3. When the second party answered the call, press and hold and make a Skype call to join the two parties.
EN Call To receive a second incoming call (note: this is a network dependent feature), 1. When there is a second incoming call, a call-waiting alert will be heard; if the second incoming call is from the other line, a special call-waiting alert will be heard. 2. If the second incoming call is from the other line, press 3. Press to pick up the second call. 4. Press same line.
EN Call 4. Press UP / DOWN to select the voicemail to listen to and press . Note : While you are browsing the voicemail list, an asterisk (* ) is used on the second line to indicate that the voicemail is new. 5. Press UP / DOWN to select PLAY to play the message. Deleting a voicemail 1. Press . 2. Press UP / DOWN to select SKYPE and press OK. 3. Press UP / DOWN to select VOICEMAIL and press OK. 4. Press UP / DOWN to select the voicemail to delete and press 5.
EN Call Make a telephone call Call from telephone line 1. Press to obtain the line; a dial tone should be heard. 2. Enter the number to dial. Pre-dial 1. Enter the number you want to call. The number will appear on the display. You can enter up to 20 digits. 2. Press to dial the number. Note : Long press where you want to enter a pause. Making a Telephone call while the Skype line is in used If you have two handsets, you can make a Telephone call while another handset is on a Skype call.
EN Call Call in progress Set the earpiece volume during a call You can increase or decrease the volume of a caller's voice during a call. There are 5 volume levels for selection. To adjust the volume, during a call : 1. Press UP or DOWN 2. Press UP or DOWN again . The display shows the current volume level. to adjust the volume. Note : Besides adjusting the volume on the handset, you might also need to adjust the volume on your PC in order to set the speaker to the most comfortable volume.
EN Phonebook Viewing phonebook To view your phonebook, , select PHONEBOOK and press OK. 1. Press 2. Select the phonebook to open, PRIVATE or SHARED and press OK. 3. Press UP / DOWN to select VIEW and press OK. Add entry in phonebook Each record can store a name up to 10 characters and a number up to 20 digits. To add an entry to your phonebook, , select PHONEBOOK and press OK. 1. Press 2. Select the phonebook to open, PRIVATE or SHARED and press OK. 3.
EN Phonebook 5. Edit the name and number using the keypad. Press 6. Press OK to save your changes. to erase a character or digit. Delete phonebook entry 1. Press , select PHONEBOOK and press OK. 2. Press UP / DOWN OK to continue. to select the phonebook you want to open, PRIVATE or SHARED; press 3. Press UP / DOWN to select DELETE and press OK. 4. Press UP / DOWN to select the record to delete and press OK. 5. Press OK to confirm. Phonebook record search by letter 1.
EN Phonebook Change a quick dial key 1. Press , select PHONEBOOK and press OK. 2. Press UP / DOWN 3. Press UP / DOWN to select QUICK DIAL and press OK. The first quick dial key is displayed. 4. Press OK. Press UP / DOWN 5. Press UP / DOWN selected. to select the PRIVATE phonebook and press OK. to select EDIT. Press OK. to select a new entry for the selected key. Press OK when the entry is Delete a quick dial key 1. Press , select PHONEBOOK and press OK. 2. Press UP / DOWN 3.
EN Call log Your phone keeps a record each time you make, receive or miss a call. You can access a list of the last 15 calls that you have missed, the last 5 calls you have received, and the last 10 dialled numbers you have dialled. Each record stores a name up to 12 characters and a 20 digits number and up to 32 alphanumeric characters for contact.
EN Call log Note : The call record saved into the phonebook is still in your call list but it will show the new name entered. Skype contacts, SkypeIn or SkypeOut numbers cannot be saved to the phonebook. Delete a call log entry You can delete each individual call record one at a time. To delete a record : 1. While viewing the call record, press . 2. 3. Press UP / DOWN to select DELETE and press OK. CONFIRM? is displayed. Press OK to confirm.
EN Redial list Record a number from redial into phonebook While you are viewing a dial record that you would like to save : 1. Press to directly reach the redial list in idle mode. 2. Browse 3. Press 4. To save the record to the private phonebook, select TO PRIVATE and press OK OR to save the record to the shared phonebook, select TO SHARED and press OK. through the redial list to select the wanted record. .
EN Other features Lock keypad Keypad can be locked to prevent accidental key press. When the keypad is locked, you can still answer an incoming call by pressing . During the call, the keypad is active. When the call is ended, the keypad will be locked again. 1. In idle mode, long press 2. Long press . When locked, LOCKED appears on the display. again to unlock the keypad. Paging You can locate the handsets by using this feature. Press on the base.
EN Other features Personalizing your sounds You can assign different ringing melodies for each handset at different volume levels. You can select a different ringtone for Skype, Telephone and intercom calls. Selecting your handset's ringing melody 1. In idle mode, press . 2. Select PERSONAL SET and press OK. 3. Select HANDSET TONE and press OK. 4. Select the line to select ringtone for and press OK. 5. Select the desired ringtone and press OK to confirm.
EN Other features Rename handset You can give your phone a different name. If you have more than one handset, you can give each handset its own name. The handset name can be up to 10 characters long and it can be composed of A-Z, 0-9, and space. 1. In idle mode, press . 2. Select PERSONAL SET and press OK. 3. Select HANDSET NAME and press OK. The current handset name is displayed. 4. Edit the handset name and press OK to confirm.
EN Other features Selecting the alarm clock's ringing melody 1. In idle mode, press . 2. Select CLOCK/ALARM and press OK. 3. Select ALARM TONE and press OK. 4. Select MELODY and press OK. The current setting is displayed. 5. Select the desired melody and press OK to confirm. Setting the alarm volume 1. In idle mode, press . 2. Select CLOCK/ALARM and press OK. 3. Select ALARM TONE and press OK. 4. Select VOLUME and press OK. The current setting is displayed. 5.
EN Other features Set dialling mode (Tone/Pulse) Dialling mode applies only when you are making a telephone call. Your phone is by default set to tone dialling. You can switch to pulse dialling if necessary. 1. In idle mode, press . 2. Select ADVANCED SET and press OK. 3. Select DIAL MODE and press OK. The current setting is displayed. 4. Select TONE or PULSE and press OK to confirm.
EN Other features Pin code setting A PIN (personal identification number) code is required to access the registration, delete handset, and reset mode. The factory-preset code is "0000". You can change it to a unique code of your own. A PIN code can be up to 8 digits long. 1. In idle mode, press . 2. Select ADVANCED SET and press OK. 3. Select CHANGE PIN and press OK. 4. Enter the current PIN and press OK. 5. Enter the new PIN and press OK. 6. Repeat the new PIN and press OK to confirm.
EN Other features Registering Register a new handset to base station Each base can register up to 4 handsets. 1. In idle mode, press . 2. Select ADVANCED SET and press OK. 3. Select REGISTRATION and press OK. 4. Before you enter the PIN, long press on the base for 4 seconds. Note : If the base is full, the base would not go into registration mode. See the section “Unregister a handset”, page 33 to unregister a currently registered handset.
EN Other features User status User status display Skype status icons are used on the handset to represent different online status as well as each contact's online status on the Skype contact list. Please refer to the following table for the description of each status. Online / SKYPE ME Offline Away Not Available Not Disturb Invisible SkypeOut entry User status settings You can change you current Skype status on the handset. To change your online status : 1. In idle mode, press . 2.
EN Using the intercom Note : You need at least 2 handsets to carry out the functions mentioned in this chapter. Make an internal call You can call someone in the house by using the intercom function on your phone. To make an intercom call : 1. Press . 2. Select the handset you want to call and press OK OR enter the number of the handset that you want to call. Note : You will hear a busy tone if the other handset is not available.
EN Using the intercom Make a conference call You can invite another handset to join a call with the external line. During an outside call, 1. Press . 2. Select the handset you want to call and press OK OR enter the number of the handset that you want to call. 3. When the other handset has answered your call, long press You are then in a conference call. . Note : Any handset hangs up during a conference call will leave the other handset still connecting with the external call.
EN Default settings Handset name : PHILIPS Time : 00:00 Ringer melody (fixed lines) : Party Ringer melody (Skype) : Dring Ringer melody (Internal call) : Party Ringer volume : Level 3 Alarm : Off Alarm ringer melody : Party Alarm ringer volume : Level 3 Key tone : ON Backlit : ON Recall duration : 100 ms Dial mode : Tone Contrast : Level 2 Auto answer : OFF Menu language : English Pause duration : Pause 1 Baby call : Off Baby call number : Empty Base select : Auto CI
EN Troubleshooting Problems No dial tone when pressing Signal icon Solutions . is flashing. • Make sure that the adapter and the phone cord is connected properly. • Check that the batteries are fully charged and installed properly. • This phone does not work during power failure. • Register your handset to a base. • Move closer to the base unit. The phone does not ring. • Make sure the adapter and the phone cord are connected properly. • Move the handset closer to the base unit. • Turn on the ringer.
EN Informations Safety information This equipment is not designed to make emergency calls when the power fails. An alternative has to be made available to allow emergency calls. Warranty The warranty informations are available on www.p4c.philips.com. Conformity The Declaration of conformity is available on www.p4c.philips.com. Safety precautions Do not allow the handset to come into contact with water. Do not open the handset or the base station. You could be exposed to high voltages.
EN Informations Environmental care Please remember to observe the local regulations regarding the disposal of your packaging materials, exhausted batteries and old phone and, where possible, promote their recycling.
EN Index Numerics 3- way Skype conference 16 A Add entry in phonebook 21 Alarm clock,set 29 Alarm melody 30 Alarm volume 30 Answer a call 19 Answer a call from the telephone line while on Skype call 36 Answer a Skype call 15 Answer a Skype call while on a call on the telephone line 36 Assign a quick dial key 22 Auto-answer on/off 30 B Baby call on/off 32 Backlit on/off 31 Base station 8 Base station, select 33 Batteries, insert 12 Battery 4 C Call 20 Call / redial from call log 24 Call / redial from redial
EN Index Redial list 25 Registering 33 Reject a Skype call 16 Rename handset 29 Replace handset batteries 39 Restore handset default settings 32 Retrieving voicemail 17 Ringing melody 28 Ringing volume 28 S Safety 4, 39 Search by letter 14 Search by letter in phonebook 22 Second outgoing call 16 Shortcut for turning handset ringer on/off 28 Skype call 14 Skype contacts list 8 Skype credits, check 34 Skype status icons 34 Skype voice mail access 17 SkypeOut call 15 Sounds 28 42 Speaker 20 Speaker volume,
Specifications are subject to change without notice. Trademarks are the property of Koninklijke Philips Electronics N.V. or their respective owners. 2006 © Koninklijke Philips Electronics N.V. All rights reserved. www.philips.
