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1 Important safety instructions 3 2 Your phone 5 What is in the box 5 Overview of the phone 6 Overview of the base station 7 Display icons 8 3 Get started 9 Connect the base station and charger 9 Install the handset 10 Configure your phone (country dependent) 11 Change the remote access PIN code 12 Charge the handset 12 Check the battery level 13 What is standby mode? 13 Check the signal strength 13 4 Calls 14 Make a call 14 End a call 15 Answer a call 15 Adjust the
Save a redial record to the phonebook 26 Delete a redial record 26 Delete all redial records 26 10 Phone settings 27 Sound settings 27 ECO mode 28 Name the handset 28 Set the backlight of the LCD screen 28 Set the date and time 28 Set the display language 28 14 Telephone answering machine 36 Turn the answering machine on or off 36 Set the answering machine language 37 Announcements 37 Incoming messages (ICM) 39 Remote access 41 15 Technical data 43 16 Notice 44 Set
Important safety instructions Power requirements • This product requires an electrical supply of 100-240 volts AC. In case of power failure, the communication can be lost. • The voltage on the network is classified as TNV-3 (Telecommunication Network Voltages), as defined in the standard EN 60950. Warning •• The Electrical network is classified as hazardous. The only way to power down the charger is to unplug the power supply from the electrical outlet.
About operating and storage temperatures • Operate in a place where temperature is always between 0°C to +40°C (up to 90% relative humidity). • Store in a place where temperature is always between -20°C and +45°C (up to 95% relative humidity). • Battery life may be shorter in low temperature conditions.
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e Note * In some countries, you have to connect the line adapter to the line cord, then plug the line cord into the telephone socket. ** In multi-handset packs, there are additional handsets, chargers and power adapters. f g Overview of the phone a h b c n d e f g h i Scroll up on the menu. Increase the earpiece/speaker volume. • Access the phonebook. • • • • Press to enter a space during text editing. • Press and hold to lock/unlock the keypad in standby mode.
p Scroll down on the menu. Decrease the earpiece/speaker volume. • Access the call log. • • • • • • Access the main menu. Confirm selection. Enter the options menu. Select the function displayed on the handset screen directly above the key. Overview of the base station XL395 English o a b c d g f a b XL390 c d a e f a • • Find handsets. Enter registration mode. g e • • Find handsets. Enter the registration mode. / Decrease/increase the speaker volume. Skip backward during playback.
Display icons In standby mode, the icons shown on the main screen tell you what features are available on your handset. Icon 8 Descriptions When the handset is off the base station/charger, the bars indicate the battery level (from full to low). When the handset is on the base station/charger, the bars keep scrolling until charging is complete. The empty battery icon flashes and you hear an alert tone. The battery is low and needs recharging.
Get started 1 Caution •• Make sure that you have read the safety instructions in the ‘Important safety instruction’ section before you connect and install your handset. Connect the base station and charger 2 Connect each end of the power adapter to: • the DC input jack at the back of the base station; • the power socket on the wall. Connect each end of the line cord to: • the telephone socket at the back of the base station; • the telephone socket on the wall.
3 Connect each end of the power adapter to (for multi handset versions only): • the DC input jack at the back of the extra handset charger. • the power socket on the wall. Install the handset The batteries are pre-installed in the handset. Pull the battery tape off from the battery door before charging. Caution •• Risk of explosion! Keep batteries away from heat, sunshine or fire. Never discard batteries in fire. •• Use only the supplied batteries.
1 2 When using your phone for the first time, you see a welcome message. Press [OK]. Set the country/language Select your country/language, then press [OK] to confirm. »»The country/language setting is saved. Note •• The country/language setting option is country dependent. If no welcome message is displayed, it means the country/language setting is preset for your country. Then you can set the date and time. To re-set the language, see the following steps.
Change the remote access PIN code Note •• The default answering machine remote access PIN code is 0000 and it is important to change it to ensure the security. 1 2 3 4 12 Select [Menu] > [Answ. Machine] > [Remote access] > [Change PIN], then press [OK] to confirm. Enter the old PIN, then press [OK] to confirm. Enter the new PIN code, then press [OK] to confirm. Enter the new PIN code again, then press [Save] to confirm. »»The setting is saved.
What is standby mode? Your phone is in standby mode when it is idle. The standby screen displays the handset name, handset number, date and time. Check the signal strength The number of bars indicates the link status between the handset and base station. The more bars are shown, the better the connection is. The battery icon displays the current battery level. When the handset is off the base station/charger, the bars indicate the battery level (full, medium and low).
4 Calls Note •• When the power fails, the phone cannot access emergency services. When the power fails, the phone cannot access emergency services. Tip •• Check the signal strength before you make a call or when you are in a call (see ‘Check the signal strength’ on page 11). Make a call You can make a call in these ways: • Quick call • Quick call through the direct keys • Dial before you call • Redial the most recent number • Call from the redial list.
You can make a call from the redial list (see 'Redial a call' on page 26). Redial the most recent number 1 Press [Redial]. »»The redial list is displayed and the most recent number is highlighted. 2 Press . »»The most recent number is then dialed out. Call from the phonebook You can make a call from the phonebook list (see 'Call from the phonebook' on page 21). Call from the call log You can return a call from the received or missed call log (see 'Return a call' on page 25).
Adjust the earpiece/ speaker volume Press / to adjust the volume during a call. »»The earpiece/speaker volume is adjusted and the phone is back to the call screen. Mute the microphone 1 Press during a call. »»The handset displays [Mute on]. »»The caller cannot hear you, but you can still hear his voice. 2 Press again to unmute the microphone. »»You can now communicate with the caller. Turn the speaker on or off Press 16 . EN Make a second call Note •• This service is network dependent.
English Switch between two calls You can switch your calls in these ways: • Press and ; or • Press [Option] and select [Switch calls], then press [OK] again to confirm. »»The current call is put on hold, and you are now connected to the other call. Make a conference call with external callers Note •• This service is network dependent. Check with the service provider for additional charges.
5 Intercom and conference calls An intercom call is a call to another handset that shares the same base station. A conference call involves a conversation between you, another handset user and the outside callers. Make a call to another handset Note •• If the base station only has 2 registered handsets, press and hold to make a call to another handset. 1 Press and hold . »»The handsets available for intercom are displayed. 2 Select a handset number, then press [OK] to confirm.
During the conference call 1 Press and hold to initiate an internal call. »»The handsets available for intercom are displayed. »»The external caller is put on hold. • 2 Select or enter a handset number, then press [OK] to confirm. »»The selected handset rings. 3 Press on the selected handset. »»The intercom is established. 4 Press [Conf]. »»You are now in a 3-way conference call with an external call and a selected handset. 5 Press call. Press [Int.
6 Text and numbers You can enter text and numbers for handset name, phonebook records, and other menu items. Enter text and numbers 1 2 3 Press once or several times on the alphanumeric key to enter the selected character. Press [Clear] to delete the character. Press to add a space. Tip •• For further information on the text and number input, see the chapter ‘Appendix’.
Phonebook This phone has a phonebook that stores up to 100 records. You can access the phonebook from the handset. Each record can have a name up to 14 characters long and a number up to 24 digits long. There are 2 direct access memories (keys and ). Depending on your country, keys and are preset to the voice mail number and information service number of your service provider respectively. When you press and hold on the key in standby mode , the saved phone number is dialed automatically.
Access the phonebook during a call 1 2 3 Press [Option] and select [Phonebook]. Press [OK] to confirm. Select a contact, then press [OK] to confirm. »»The number is displayed. Add a record Note •• If your phonebook memory is full, the handset displays a notification message. Delete some records to add new ones. 1 2 3 Select [Menu] > [Phonebook] > [Add new], then press [OK] to confirm. Enter the name, then press [OK] to confirm. Enter the number, then press [Save] to confirm »»Your new record is saved.
1 Select [Menu] > [Phonebook] > [Delete all], then press [OK] to confirm. »»The handset displays a confirmation request. 2 Press [OK] to confirm. »»All records are deleted. English Delete all records Direct keys The phone features 3 direct keys to store the emergency phone numbers or numbers you call frequently. Set the direct keys 1 2 3 Enter the number, then press and hold M1, M2 or M3. Enter the name, then press [OK] to confirm. Edit the number if necessary, then press [Save] to confirm.
8 Call log The call log stores the call history of all missed or received calls. The incoming call history includes the name and number of the caller, call time and date. This feature is available if you have registered to the caller ID service with your service provider. Your phone can store up to 50 call records. The call log icon on the handset flashes to remind you of any unanswered calls. If the caller allows the display of his identity, you can view his name or number.
Delete a call record 1 Press . »»The incoming call log is displayed. 1 Press . »»The incoming call log is displayed. 2 Select a record, then press [Option] > [View] to view the available information. 2 Select a record, then press [Option] to confirm. Select [Delete], then press [OK] to confirm »»The handset displays a confirmation requests. Save a call record to the phonebook 1 Press . »»The incoming call log is displayed. 2 Select a record, then press [Option].
9 Redial list The redial list stores the call history of dialed calls. It includes the names and/or numbers you have called. This phone can store up to 20 redial records. View the redial records 1 Press [Redial]. »»The dialed calls list is displayed. Delete a redial record 1 2 3 4 Press [Redial] to enter the list of dialed calls. Select a record, then press [Option] to confirm. Select [Delete], then press [OK] to confirm. »»The handset displays a confirmation request. Press [OK] to confirm.
You can customize the settings to make it your own phone. Sound settings Set the handset's ringtone volume You can select among 5 ringtone volume levels or [Off]. 1 Select [Menu] > [Phone setup] > [Sounds] > [Ring volume], then press [OK] to confirm. 2 Select a volume level, then press [OK] to confirm. »»The setting is saved. Set the handset's ringtone You can select from 10 ringtones. 1 Select [Menu] > [Phone setup] > [Sounds] > [Ring tones], then press [OK] to confirm.
ECO mode The ECO mode reduces the transmission power of the handset and base station when you are on a call or when the phone is in standby mode. 1 Select [Menu] > [Phone setup] > [Eco mode], then press [OK] to confirm. 2 Select [On]/[Off], and press [OK] to confirm. »»The setting is saved. »» is displayed in standby mode. Note •• When the ECO mode is set to [On], the connection range between the handset and the base station can be reduced.
English 11 Alarm clock Your phone has a built-in alarm clock. Check the information below to set your alarm clock. Set the alarm 1 2 3 Select [Menu] > [Alarm], then press [OK] to confirm. Select [On once] or [On daily], then press [OK] to confirm. Enter an alarm time, then press [OK] to confirm. »»The alarm is set and is displayed on the screen. Tip •• Press / / [PM]. to switch between [AM] Turn off the alarm When the alarm rings Press any key to turn off the alarm.
12 Services The phone supports a number of features that help you handle and manage the calls. Call list type You can view all incoming calls or missed calls from this menu. Select the call list type 1 2 Select [Menu] > [Services] > [Call list type], then press [OK] to confirm. Select an option, then press [OK] to confirm. »»The setting is saved. Auto conference To join an external call with another handset, press .
1 2 3 Select [Menu] > [Services] > [Auto prefix], then press [OK] to confirm. Enter the detect number, then press [OK] to confirm. Enter the prefix number, then press [OK] to confirm. »»The setting is saved. Note •• To enter a pause, press and hold . Note •• If the prefix number is set and the detect number is left empty, the prefix number is added to all outgoing calls. Note •• The feature is unavailable if the dialed number starts with * and #.
Set the dial mode 1 2 Select [Menu] > [Services] > [Dial mode], then press [OK] to confirm. Select a dial mode, then press [OK] to confirm. »»The setting is saved. Note •• If your phone is in pulse dial mode, press during a call for temporary tone mode. Digits entered for this call are then sent out as tone signals. Register the handsets You can register additional handsets to the base station. The base station can register up to 4 handsets.
1 2 3 4 5 English Unregister the handsets If two handsets share the same base station, you can unregister a handset with another handset. Select [Menu] > [Services] > [Unregistered], then press [OK] to confirm. Enter the system PIN. Press [Clear] to make corrections. Select the handset name to be unregistered. Press [OK] to confirm. »»The handset is unregistered. Tip •• The handset number displays beside the handset name in standby mode.
13 Network services The network services are network and country dependent. Contact your service provider for more information. Note •• For the network services to work properly, Make sure that the activation and/or deactivation codes are correctly entered. Call forward You can divert your calls to another phone number. You can select among 3 options: • [Call forward]: divert all incoming calls to another number. • [Call fwd busy]: divert calls when the line is busy.
Hide your identity 1 You can hide your identity from the caller. 2 Select [Menu] > [Netw.services] > [Call return] > [Settings], then press [OK] to confirm. Enter or edit the number, then press [OK] to confirm. »»The setting is saved. Call back service The call back service notifies you when a party you have tried to call becomes available. You can select to cancel this service from the menu after you have activated it from the service provider. Cancel the call back service Select [Menu] > [Netw.
14 Telephone answering machine Note •• Available only for XL395. Your phone includes a telephone answering machine that records unanswered calls when it is on. By default, the answering machine is set to the [Record also] mode. You can also access the answering machine remotely and change the settings through the answering machine menu on the handset. The LED indicator on the base station lights up when the answer machine is on.
Note •• This feature only applies to models with multiple-language support. The answering machine language is the language for the announcements. 1 Select [Menu] > [Answ. Machine] > [Voice language], then press [OK] to confirm. 2 Select a language, then press [OK] to confirm. »»The setting is saved. Announcements The announcement is the message your caller hears when the answering machine picks up the call. The answering machine has 2 default announcements: the [Record also] mode and [Answer only] mode.
Listen to the announcement 1 2 3 Select [Menu] > [Answ. Machine] > [Announcement], then press [OK] to confirm. Select [Record also] or [Answer only], then press [OK] to confirm. Select [Play], then press [OK] to confirm. »»You can listen to the current announcement. Note •• You can no longer listen to the announcement when you pick up an incoming call. Restore the default announcement 1 2 3 4 Select [Menu] > [Answ. Machine] > [Announcement], then press [OK] to confirm.
Each message can be up to 3 minutes long. When you receive new messages, the new message indicator flashes on the answering machine and the handset displays a notification message. Note •• If you pick up the phone when the caller leaves a message, the recording stops and you can talk to the caller directly. Note •• If the memory is full, the answering machine switches to [Answer only] automatically. Delete old messages to receive new ones.
Delete an incoming message Set the ring delay From the base Press when you listen to the message. »»The current message is deleted. From the handset 1 When you listen to the message, press [Option] to enter the options menu. 2 Select [Delete], then press [OK] to confirm. »»The current message is deleted. You can set the number of times the phone rings before the call goes to the answering machine. 1 Select [Menu] > [Answ. Machine] > [Ring delay], then press [OK] to confirm.
Activate/deactivate the remote access You can operate your answering machine when you are away from home. Simply make a call to your phone with a touch tone phone and enter your 4-digit PIN code. You can allow or block remote access to the answering machine. 1 Select [Menu] > [Answ. Machine] > [Remote access], then press [OK] to confirm. 2 Select [Activate]/[Deactivate], then press [OK] to confirm. »»The setting is saved. Note •• The remote access PIN code is the same as your system PIN.
Access the answering machine remotely 1 2 3 Make a call to your home number with a touch tone phone. Enter # when you hear the announcement. Enter your PIN code. »»You now have access to your answering machine, and you can listen to the new messages. Note •• You have 2 chances to enter the correct PIN code, before your phone hangs up. 4 Press a key to carry out a function. See the 'Remote access commands' in the following table for a list of available functions.
Display • Amber LCD backlight General telephone features • Dual mode caller name & number identification • Conference call and voicemails • Intercom • Maximum talk time: 20 hours Phonebook list, Redial list, Call log and Memory keys • Phonebook list with 100 entries • Redial list with 20 entries • Call log with 50 entries • Memory keys with 3 entries Battery • HFR: 2 x AAA Ni-MH 1.2V 650mAh rechargeable batteries • SANIK: 2 x AAA Ni-MH 1.
16 Notice Declaration of conformity Hereby, WOOX Innovations declares that this product is in compliance with the essential requirements and other relevant provisions of Directive 1999/5/EC. You can find the Declaration of Conformity on www. p4c.philips.com. This product has been designed, tested and manufactured according the European R&TTE directive 1999/5/EC.
English Correct disposal of your old product helps to prevent potential negative consequences for the environment and human health. Your product contains batteries covered by the European Directive 2006/66/EC, which cannot be disposed with normal household waste. Please inform yourself about the local rules on separate collection of batteries because correct disposal helps to prevent negative consequences for the environmental and human health.
17 Frequently asked questions No signal bar is displayed on the screen. •• The handset is out of range. Move it closer to the base station. •• If the handset displays [Unregister], register your handset. Tip •• For further information, see chapter ‘Service’, section ‘Register the handsets’. I have chosen a wrong language which I cannot read, what do I do? 1 Press to go back to the standby screen. 2 Press to access the main menu screen.
English No display •• Make sure the batteries are charged. •• Make sure there is power and the phone is connected. Bad audio (crackles, echo, etc.) •• The handset is nearly out of range. Move it closer to the base station. •• The phone receives interference from the nearby electrical appliances. Move the base station away from them. •• The phone is at a location with thick walls. Move the base away from them. The handset does not ring. Make sure the handset ringtone is turned on.
18 Appendix Text and number input tables Key 3 4 5 6 7 8 9 Upper case characters (for English/French/ German/ Italian/ Turkish/Portuguese/Spanish/ Dutch/Danish/Finnish/Norwegian/ Swedish/ Romanian/Polish/Czech/ Hungarian/Slovakian/Slovenian/ Croatian/Lithuanian/Estonian/ Lativian/Bulgarian) Space . 0 , / : ; " ' ! ¡ ? ¿ * + - % \^ ~| 1@_#=<>()&€£$¥[ ] { } ¤ § ...
0 1 2 3 4 5 6 7 8 9 Key 0 1 2 3 4 5 6 7 8 9 Lower case characters (for Greek) Space . 0 , / : ; " ' ! ¡ ? ¿ * + - % \^~| 1@_#=<>()&€£$¥[ ]{}¤§… αβγ2abcàæäå δεζ3defèé ηθι4ghiì κλμ5jklΛ νξο6mnoñöò πρσς7pqrsß τυφ8tuvùü χψω9wxyzø Key 0 1 2 3 4 5 6 7 8 9 Lower case characters (for Serbian) Space . 0 , / : ; " ' ! ¡ ? ¿ * + - % \^~| 1@_#=<>()&€£$¥[ ]{}¤§… abcЂĆČ2АБВГ defЈĐ3ДЕЖЗ ghiЉ4ИЙКЛ jklЊ5МНОП mnoЋ6РСТУ Š7ФХЦЧΠΘ pqrS Σß t u v ij 8 Ш Щ Ъ Ы wxyZŽ9ЬЭЮЯΩΞΨ Upper case characters (for Serbian) Space .
19 Index A additional handsets alarm announcement answer a call answering machine auto conference auto prefix G GAP 32 29 37 15 36 30 30 B base station installation overview battery C call log caller ID calling charging conference 24 15, 24 14 12 17, 18, 30 handset name hearing aid compatibility I incoming messages intercom calls internal calls date setting default setting delete messages dial mode display icons disposal E ECO mode F find handsets/paging EN 11 33 40 31 8 44 28 7 28 27 3
phone overview set up phone settings phonebook PIN answering machine handset power adapter R recall time redial register/unregister remote access to answering machine ring delay ringtone S safety save a number signal strength sounds docking keytone standby mode T text entry time setting transfer call troubleshooting/FAQ two calls/call on hold V volume adjustment English P 6 10 27 21, 25, 26 12, 41 12 43 31 26 32, 33 41 40 27 3 25 13 27 27 13 20, 48 11 18 46 17 16 EN 51
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