Operation Manual

Appendix C: Troubleshooting 289

Studio crashes in Edit mode

Answer ID 6786

If Studio is crashing, the cause is most likely either a

configuration issue or a problem with a project or

content file. This type of issue can often be fixed with

one of the following methods:

• Uninstalling and reinstalling Studio.

• Optimizing the computer.

• Rebuilding a corrupt project.

• Recapturing a corrupt clip.

To help troubleshoot the problem, determine which of

the failure modes listed below best matches the

symptoms you are experiencing, then refer to the

corresponding set of instructions:

• Case 1: Studio crashes randomly. There doesn’t

seem to be any one thing that will cause the crash,

but crashes happen frequently.

• Case 2: Studio crashes every time you click on some

particular tab or button within Edit mode.

• Case 3: Studio crashes each time you carry out some

specific sequence of steps.

Case 1: Studio crashes randomly

Try each of the following solutions in turn:

Get the latest version of Studio: Make sure that you

have the latest version of Studio 9 installed. The latest

version can be found on our website at: