Operation Manual

292 Pinnacle Studio 9
Uninstall, reinstall and update Studio: In case your
Studio installation has become corrupted, try this
procedure:
1. Uninstall Studio: Click on Start ¾ Programs ¾
Studio 9 ¾ Uninstall Studio 9, then follow any on-
screen instructions until the process is complete. If
the uninstaller asks whether you want to delete a
shared files, click Yes to all. Disconnect the camera
and cable from your DV board, if you have one.
2. Reinstall Studio: Insert your Studio CD and
reinstall the software. Make sure you are logged in
as the Administrator (or as a user with Admin
privileges) when installing Studio. It is strongly
recommended that Studio be installed in its default
directory on the main OS drive.
3. Download and install the latest version of Studio:
Click the Help ¾ Software Updates menu
command to check for updates. If a new version of
Studio is detected on our web-site, you will be
asked to download it. Download this patch file to a
location where you can find it easily (such as the
Desktop), then exit Studio. Finally, double-click the
downloaded file to update Studio.
Rebuild corrupt project: Try rebuilding the first few
minutes of your project. If no problems occur,
gradually add to the project, checking periodically to
ensure that system stability is maintained.
Fix corrupt video or audio: Sometimes the instability
may occur only when you manipulate certain audio or
video clips. In such cases, you should recapture the
audio or video. If the audio or video was created by
another application, recapture it with Studio if possible.
While Studio supports many video formats, the
particular clip you have may be corrupt or in an