Operation Manual

294 Pinnacle Studio 9
methodical in your approach. Creating a small test
project, as described for Case 2, helps eliminate
variables that may confuse your test results.
Capture error occurs on starting capture
Answer ID 2687
Some problems can be traced to incompatibilities or
issues with particular third-party capture cards:
• ATI: Studio should work with most All In Wonder
cards.
• Hauppauge: Please see the FAQ on our web site for
information regarding Hauppauge cards.
• Dazzle: The Dazzle DVC 80, DVC 150 and Fusion
are supported. Please the FAQ on our web site for a
complete list of supported Dazzle hardware.
Troubleshooting steps
The initial goal, before you capture, is to see video
playing in the preview window.
1. Check capture source settings in Studio. Since you
may have more than one capture device in your
system (1394 cards, TV tuners, webcams, etc.) you
must be sure to select the correct capture source. In
Studio’s Capture Mode, click the Settings button,
then click the Capture Source tab on the Setup
Options dialog. Select your video capture device on
the Video dropdown list.
If the option for your desired capture device is not
listed then go to the Windows Device Manager. If