Operation Manual

Appendix C: Troubleshooting 303
setting. To capture from an analog source, select the
applicable devices in both lists.
• Many analog capture cards lack an audio in jack, so
you must both set the audio capture device in Studio
to your sound card's line in, and cable the analog
audio source (VCR or analog camcorder) to the line
in jack on the sound card.
Possible solutions if you are capturing from a digital
source:
1. Verify that the camera is in VTR/VCR mode. For
capturing, the device should be running on AC
power, not batteries.
2. Disconnect and reconnect the 1394 cable. Make
sure you are not mistakenly using a USB cable
connected to a USB port. Studio will not capture
from a DV or Digital8 camcorder unless it is
connected via the DV port.
3. Turn the camcorder off then back on. The mouse
pointer should briefly turn to an hourglass when
you turn on the camcorder as the device is detected
and Windows loads the driver. By default,
Windows XP will display a message when the
power to the camcorder is cycled.
4. Shut down the computer and move the 1394
capture card into another PCI slot. If you don't have
an available slot, swap the capture card with a card
in a different slot. Restart the computer.
The Windows hardware wizard should detect the
“new” hardware automatically. Follow any on-
screen instructions to finish loading the driver if
any appear. Check Device Manager to see if the
driver loaded properly.
5. Verify that the 1394 port and the DV/D8 camcorder
drivers are both loaded properly in Device Manager.
See “Checking the drivers” immediately below.