Operation Manual

306 Pinnacle Studio 9
Repairing your Windows installation
If you have Windows 2000 or Windows XP and
continue to get the “cannot initialize” message after
trying all the steps above, it may be that the 1394
drivers built into Windows are corrupt. We recommend
that you reinstall Windows on top of itself (i.e. without
uninstalling first). For this you will need to run the
Windows installer from your original Windows CD. In
XP the procedure is called Repair. We recommend that
you contact your computer manufacturer for help if
required.
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INSTALLATION PROBLEMS
I am getting an error installing Studio from CD
Solution 1: Restart the computer. After the computer
has finished restarting, try to install Studio again.
Solution 2: Inspect the CD for scratches, fingerprints
or smudges. Clean off the CD with a soft cloth if
necessary. Install Studio again.
Solution 3: End background tasks. Here’s how:
Windows 98SE and ME:
Before installing the Pinnacle software, hold down the
Ctrl and Alt keys on the keyboard, then hit the Delete
key. This will open the Close Program window. Click
on the individual applications listed in the Close
Program window and click the End Task button. Do
this for all applications listed in Close Programs except
Explorer and SysTray. Some of these applications may