Operation Manual

310 Pinnacle Studio 9
Solution 2: You may be using either a generic
Windows graphics card driver or an older version of
your graphics card. Your graphics card driver may also
be corrupt. Please contact your graphics card vendor to
ensure you have properly installed the most current
driver. Reinstall your graphics driver with the help of
your video card manufacturer’s technical support, or
download and install the latest driver from the
manufacturer’s web-site.
Solution 3: You may not have DirectX installed
properly. Go to Start ¾ Programs ¾ Studio ¾ Help ¾
DirectX Diagnostic Tool. On the Display tab, click the
Test button next to Direct Draw. After running that test,
run the Direct 3D test. If your card fails either of these
tests, please contact your graphics card vendor for
support.
Note: Please visit our web-site for additional help with
troubleshooting DirectX issues, include specific
solutions for particular capture hardware.
The playback to the computer monitor is jerky –
audio or video frames are dropped.
Solution: If you are using preview quality, remember
that it has no effect on the quality of the final tape.
When you make tape, Studio will go back to the DV
source and record full-quality video from it.
My DV device control is unavailable or
unreliable under Windows 98.
Possible cause: You are not using Windows 98 Second
Edition as an operating system, and the Second Edition
device drivers are more robust.