Owner's Manual

PIONEER ELECTRONICS (USA) INC.
PIONEER
ELECTRONICS OF CANADA, INC.
LIMITED WARRANTY
WARRANTY VALID ONLY IN COUNTRY OF PRODUCT PURCHASE
WARRANTY
Pioneer Electronics (USA) Inc. (PUSA), and Pioneer Electronics Of Canada, Inc. (POC), warrant that products distributed by PUSA in the U.S.A., and by POC in Canada that fail to
function properly under normal use due to a manufactUring defect when installed and operated according
to the owner's manual erclosed with the unit will be repaired or replaced with a
unit of comparable value, at the option
of PUSA or POC, without charge to you for parts or actual repair work. Replacement units and/or parts supplied under this warranty may be
new or rebuilt at the option
of PUSA or POCo
THIS LIMITED WARRANTY APPLIESTOTHE ORIGINALOR ANY SUBSEQUENTOWNER OF THIS PIONEER PRODUCTDURING THE WARRANTY PERIOD PROVIDED THE
PRODUCT WAS PURCHASED FROM AN AUTHORIZED PIONEER DISTRIBUTORIDEALER INTHE U.S.A. OR CANADA. YOU WILL BE REQUIREDTO PROVIDE A SALES
RECEIPTOR OTHER VALID PROOF OF PURCHASE SHOWING THE DATE OF ORIGINAL PURCHASE OR,IF RENTED, YOUR RENTAL CONTRACT SHOWING THE PLACE
AND DATE OF FIRSTRENT AL. INTHE EVENTSERVICE IS REQUIRED, THE PRODUCT MUST BE DELIVERED WITHIN THE WARRANTYPERIOD, TRANSPORTATION PREPAID,
ONLY FROM WITHIN THE COUNTRY OF PURCHASE AS EXPLAINED IN THIS DOCUMENT. YOU WILL BE RESPONSIBLE FOR REMOVAL AND INSTALLATION OF THE
PRODUCT. PUSA OR POC, AS APPROPRIATE, WILL PAY TO RETURN THE REPAIRED OR REPLACEMENT PRODUCT TO YOU WITHIN THE COUNTRY OF PURCHASE.
PRODUCT WARRANTY PERIOD ~ .!&!l.2.!:
Car Stereo Products 1 Year 1 Year
The warranty period for retail customers who rent the product commences upon the date product is first put into use (a) during the rental period or (b) retail sale, whichever occurs first.
WHAT IS NOT COVERED
IFTHIS PRODUCTWASPURCHASED FROM AN UNAUTHORIZEDDISTRIBUTOR, THERE ARE NOWARRANTIES, EXPRESS OR IMPLIED, INCLUDING THE IMPUEDWARRANTY
OFMERCHANTABILITYANDTHE IMPLIEDWARRANTY
OFATNESS FOR A PARTICULAR PURPOSE ANDTHIS PRODUCT IS SOLDSTRICTLY "AS IS" AND 'WITH ALL FAULTS".
PIONEER SHALLNOTBELIABLEFOR ANY CONSEQUENTIALAND/OR INCIDENTALDAMAGES.
PIONEER DOESNOTWARRANT ANY PRODUCT LISTED ABOVE WHEN
IT IS USED IN ATRADEOR BUSINESS OR IN ANY INDUSTRIALOR COMMERCIAL APPLICATION.
THIS WARRANTY DOES NOTAPPLYIFTHE PRODUCTHASBEEN SUBJECTEDTO POWER INEXCESSOFITS PUBLISHED POWER RATING.
THISWARRANTYDOES NOTCOVER DISPLAYSCREENS DAMAGEDBYSTATIC, NON-MOVING, IMAGES APPLIED FOR LENGTHY PERIODS(BURN-IN).
THISWARRANTYDOESNOTCOVERTHECABINETORANYAPPEARANCEfTEM, USER ATTACHEDANTENNA,ANYDAMAGETORECORDSORRECORDINGTAPESOR DISCS,ANY
DAMAGETOTHEPRODUCT RESULTING FROM ALTERATIONS, MODlACATlONSNOTAUTHORIZEDINWRmNGBYPIONEER, ACCIDENT, MISUSE
OR ABUSE, DAMAGEDUETO
UGHTNINGORTOPOWERSURGES,SUBSEQUENTDAMAGEFROMLEAKING,DAMAGEFROMINOPERATIVEBATTERIES,ORTHEUSEOFBATTERIESNOTCONFORMINGTOTHOSE
SPECIAEDINTHE OWNER'S MANUAL.
THISWARRANTYDOESNOTCOVERTHECOSTOFPARTSOR LABOR WHICH
WOUW BEOTHERWISE PROVIDEDWfTHOUTCHARGEUNDERTHISWARRANTYOBTAINEDFROM
ANYSOURCEOTHERTHANAPlONEERAUTHORIZEDSERVICECOMPANYOROTHERDESIGNATEDLOCATION.THISWARRANTYDOESNOTCOVERDEFECTSORDAMAGECAUSED
BYTHEUSE OFUNAUTHORIZEDPARTSOR LABOR OR FROMIMPROPER MAINTENANCE.
ALTERED, DEFACED, OR REMOVEDSERIALNUMBERSVOID THIS ENTIREWARRANTY
NO OTHER WARRANTIES
IN THE U.S.A.· PIONEER LIMITS ITS OBLIGATIONS UNDER ANY IMPLIED WARRANTIES INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF
MERCHANTABILITYANDFITNESSFOR A PARTICULARPURPOSE,TO A PERIODNOTTO EXCEEDTHEWARRANTY PERIOD. NOWARRANTIES SHALLAPPL YAFTER THE
WARRANTYPERIOD. SOMESTATESDO NOT
ALLOW LIMITATIONSONHOWLONG AN IMPLIEDWARRANTYLASTSANDSOMESTATESDO NOT ALLOW THE EXCLUSIONS
OR LIMITATIONS
OF INCIDENTALOR CONSEQUENTIALDAMAGES, SO THE ABOVE LIMITATIONS OR EXCLUSIONS MAY NOT APPLY TO YOU. THIS WARRANTY GIVES
YOU SPECIFIC
LEGAL RIGHTS AND YOU MAY HAVE OTHER RIGHTS WHICH MAY VARY FROM STATE TO STATE.
IN
CANADA - EXCEPTAS EXPRESSLY PROVIDED HEREIN, THERE ARENO REPRESENTATIONS, WARRANTIES, OBLIGATIONSOR CONDITIONS, IMPLIED,STATUTORY
OR OTHERWISE,
APPLICABLE TOTHIS PRODUCT.
TO OBTAIN SERVICE
In the U.S.A. or Canada to receive warranty service you need to present your sales receipt or your rental contract showing place and date of original owner's transaction.
~ - Please contact one of the following Pioneer partners to obtain service:
Your Authorized Pioneer Dealer - Your Pioneer Dealer may repair or replace your unit, or refer you to an Authorized Pioneer Service Company. Your sales receipt should
list the contact information (phone number, fax, email, etc.) for your Dealer.
Your Authorized Pioneer Service
Company - Can perform repairs for most Car Electronics products and can advise other options as applicable. Please access the
Pioneer website
at www.pioneerelectronics,com and click on Service and Support and select Authorized Service Locator to find the nearest Pioneer servicer.
Pioneer Electronics Service - Can advise the optimal service option for
your model and geographic location. Please reference the information listed below and phone,
email or access the Pioneer website to contact Pioneer.
~ - POC has a number of Authorized Service Companies should your product require service. Contact Pioneer of Canada as listed below to obtain a local service location.
Shipping Your Unit for Service - Please package it carefully and send it, transportation prepaid by a traceable, insured method, to an Authorized Service Company or Pioneer.
Use adequate padding material to prevent damage in transit. Include your name, address and telephone
number where you can be reached during business hours.
On all complaints and concerns in the U.S.A. call Customer Support at 1-800-421-1404, or, in Canada, call Customer Satisfaction at 1-877-283-5901.
IN THE U.S.A. IN CANADA
For hook-up and operation
of your unit or to locate an For additional information on this warranty, please call or write:
Authorized Service Company, please call or write: CUSTOMERSATISFACTIONGROUP
PIONEERELECTRONICSSERVICE,INC. PIONEER ELECTRONICSOFCANADA, INC.
PO. BOX 1760 300 ALLSTATE PARKWAY
LONG BEACH, CALIFORNIA 90801 MARKHAM ON L3R OP2
1-800-421-1404 [phone]' 1-877-283-5901
http://www.pioneerelectronics,com http://www.pioneerelectronics.ca
DISPUTE RESOLUTION
IN THE U.S.A. - Following our response to any initial request to Customer Support, should a dispute arise between you and Pioneer, Pioneer makes available its Complaint
Resolution Program to resolve the dispute. The Complaint Resolution Program is available to you without charge. You are required to use the Complaint Resolution Program
before you exercise
any rights under, or seek any remedies, created by Title I of the Magnuson-Moss Warranty-Federal Trade Commission Improvement Act, 15 U.S.C. 2301 et seq.
To use the Complaint Resolution Program call 1-800-421-1404 and explain to the customer service representative the problem you are experiencing, steps you have 1aken
to have the product repaired during the warranty period and the name of the authorized Distributor/Dealer from whom the Pioneer product was purchased. After the complaint
has been explained to the representative, a resolution
number will be issued. Within 40 days of receiving your complaint, Pioneer will investigate the dispute and will either:
(1) respond to your complaint in writing informing you what action Pioneer will take, and in what time period, to resolve the dispute; or (2) respond to your complaint in writing
informing you why
i1 will not take any action.
IN
CANADA - Call the Customer Satisfaction Manager at [phone] to discuss your complaint and to obtain a prompt resolution.
RECORD THE PLACE AND DATE OF PURCHASE FOR FUTURE REFERENCE
Model No. Serial No. Purchase Date _
Purchased From _
KEEP THIS INFORMATION AND YOUR SALES RECEIPT
IN A SAFE PLACE
< CRY1276-A/N >
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