Owner's Manual

Table Of Contents
PIONEER
ELECTRONICS
(USA)
INC.
PIONEER
ELECTRONICS
OF
CANADA,
INC.
LIMITED
WARRANTY
WARRANTY
VALID
ONLY
IN
COUNTRY
OF
PRODUCT
PURCHASE
WARRANTY
Pioneer Electronics (USA) Inc. (PUSA), and Pioneer Electronics Of Canada,
Inc.
(POC). warrant that products distributed by PUSA in the U.S.A
..
and by POC
in
Canada that fail to
function properly under normal use due to a manufacturing defect when installed and operated
a=rding
to the owner's manual enclosed with the unit will
be
repaired or replaced with a
unit of comparable value, at the option of PUSA or
POCo
without charge
to
you for parts or actual repair work. Replacement units and/or parts supplied under this warranty may be
new or rebuilt at the option of PUSA or
POCo
THIS LIMITED WARRANTY APPLIES TO THE ORIGINAL OR ANY SUBSEQUENTOWNER OF THIS PIONEER PRODUCT DURING THE
WARRANTY
PERIOD PROVIDEDTHE
PRODUCT
WAS
PURCHASED FROM AN AUTHORIZED PIONEER DISTRIBUTORIDEALER IN THE U.S.A. OR CANADA. YOU WILL BE REQUIREDTO PROVIDE A
SALES
RECEIPT OR OTHER VALID
PROOFOF
PURCHASE SHOWING THE
DATE
OF
ORIGINAL
PURCHASE OR, IF RENTED, YOUR
RENTAL
CONTRACT
SHOWING
THEPLACE
AND DATE OFFIRST RENTAL.
IN
THE EVENTSERVICE
IS
REQUIRED, THE PRODUCT MUST BE DELIVERED WITHIN THEWARRANTY PERIOD, TRANSPORTATION PREPAID,
ONLY
FROM WITHIN THE COUNTRY OF PURCHASE
AS
EXPLAINED IN THIS DOCUMENT. YOU
WILL
BE RESPONSIBLE FOR
REMOVAL
AND
INSTALLATION
OF
THE
PRODUCT. PUSA OR POC, AS APPROPRIATE,
WILL
PAY TO RETURN THE REPAIRED OR REPLACEMENT PRODUCT TO YOU WITHIN THE COUNTRY
OF
PURCHASE.
PRODUCTWARRANTY PERIOD
~
YMr
Car
Stereo
Products
1
Year
1
Year
The warranty period for retail customers who rent the product commences upon
the
date product
is
first put into use
(a)
during the rental period or (b) retail sale, whichever occurs first.
WHAT
IS
NOT
COVERED
IFTHISPRODUCTWAS PURCHASED FROM AN UNAUTHORIZEDDISTRIBUTOR, THERE ARE NOWARRANTIES, EXPRESS
OR
IMPLIED, INCLUDING THE IMPUEDWARRANTY
OF MERCHANTABILITYAND THE IMPLIEDWARRANTY OFFITNESS FOR A PARTICULAR PURPOSE ANDTHIS PRODUCTISSOLD STRICTLY
"AS
IS"AND 'WITH
ALL
FAULTS".
PIONEER SHALLNOTBE LIABLE
FOR
ANYCONSEQUENTIALANDIORINCIDENTALDAMAGES.
PIONEER DOES NOTWARRANTANY PRODUCT LISTED ABOVE WHEN
ITIS
USEDIN A TRADE OR BUSINESS
OR
IN ANY INDUSTRIAL
OR
COMMERCIAL APPLICATION.
THIS WARRANTY DOES NOTAPPLY IFTHE PRODUCTHAS BEEN SUBJECTED TO POWER
IN
EXCESS OF ITS PUBLISHED POWER RATING.
THIS WARRANTY DOES NOTCOVER DISPLAY SCREENS DAMAGED BYSTATIC, NON-MOVING, IMAGES APPLIED FOR LENGTHY PERIODS(BURN-IN).
THISWARRANTYDOESNOTCOVERTHECABINETORANYAPPEARANCE ITEM, USER ATTACHEDANTENNA,ANYDAMAGETORECORDSORRECORDINGTAPESOR DISCS,ANY
DAMAGETO THE PRODUCTRESULTING FROM ALTERATIONS, MODIFICATIONSNOTAUTHORIZED
IN
WRmNG
BYPIONEER, ACCIDENT, MISUSE
OR
ABUSE, DAMAGEDUETO
UGHTNINGORTOPOWERSURGES,SUBSEQUENTDAMAGE
FROM
LEAKING,DAMAGE
FROM
INOPERATIVEBATTERIES,ORTHEUSEOFBATTERIESNOTCONFORMINGTOTHOSE
SPECIFIED IN THE OWNER'S MANUAL.
THISWARRANTYDOES NOTCOVER THECOSTOFPARTSORLABOR WHICHWOULDBEOTHERWlSEPROVlDEDWlTHOUTCHARGEUNDERTHISWARRANTYOBTAINEDFROM
ANYSOURCEOTHERTHANAPIONEERAUTHORIZEDSERVICECOMPANYOROTHERDESlGNATEDLOCATION.THISWARRANTYDOESNOTCOVERDEFECTSORDAMAGECAUSED
BYTHE USE OFUNAUTHORIZED PARTSOR LABOR
OR
FROM IMPROPER MAINTENANCE.
ALTERED, DEFACED,
OR
REMOVEDSERIAL NUMBERSVOIDTHISENTIREWARRANTY
NO OTHERWARRANTIES
IN
THE
U.S.A. -
PIONEER
LIMITS
ITS
OBLIGATIONS
UNDER
ANY
IMPLIED
WARRANTIES
INCLUDING,
BUT
NOT
LIMITED
TO, THE
IMPLIED
WARRANTIES
OF
MERCHANTABILITYANDFITNESS FOR A PARTICULAR PURPOSE, TO A PERIOD
NOTTO
EXCEEDTHE WARRANTYPERIOD. NO WARRANTIES
SHALLAPPL
Y
AFTERTHE
WARRANTY PERIOD. SOMESTATESDONOT
ALLOW
LIMITATIONS ON HOWLONG AN IMPLIEDWARRANTYLASTSAND SOMESTATESDO NOT
ALLOW
THEEXCLUSIONS
OR LIMITATIONS OF INCIDENTALOR CONSEQUENTIAL DAMAGES, SO THE
ABOVE
LIMITATIONS OR EXCLUSIONS
MAY
NOT
APPLY
TO YOU. THIS WARRANTY GIVES
YOU SPECIFIC
LEGAL
RIGHTS AND YOU
MAY
HAVE OTHER RIGHTS WHICH
MAY
VARY FROM STATE TO STATE.
IN
CANADA
- EXCEPT
AS
EXPRESSLY PROVIDED HEREIN, THERE ARE NO REPRESENTATIONS, WARRANTIES,OBLIGATIONSOR CONDITIONS, IMPLIED,STATUTORY
OR OTHERWISE,
APPLICABLE
TO
THIS PRODUCT.
TO OBTAIN SERVICE
In
the U.S.A. or Canada to receive warranty service you need to present your sales receipt or your rental contract showing place and date
of
original
owner's
transaction.
~
-
Please
contact
one
of
the
following
Pioneer
partners
to
obtain
service:
Your Authorized Pioneer Dealer - Your Pioneer Dealer may repair or replace your unit, or refer you to an Authorized Pioneer Service Company.
Your
sales receipt should
list the contact information (phone number, fax, email, etc.) for your Dealer.
Your Authorized Pioneer Service
Company
- Can perform repairs for
most
Car
Electronics products and can advise
other
options as applicable. Please
access
the
Pioneer website at
www.pioneerelectronics.com
and click on
Service
and
Support
and select
Authorized
Service
Locator
to find the
nearest
Pioneer
servicer.
Pioneer Electronics Service - Can advise the optimal service option for your model and
geographic
location. Please reference
the
information listed
below
and phone,
email or access the Pioneer website to contact Pioneer.
CANADA - POC has a number
of
Authorized Service Companies should your product require service. Contact Pioneer of Canada as listed below to obtain a local service location.
Shipping
Your
Unit
for
Service
- Please package
it
carefully and send it, transportation prepaid by a traceable, insured method. to an Authorized Service Company or Pioneer.
Use adequate padding material to prevent damage in transit. Inciude your name, address and telephone number where you can be reached during business hours.
On all complaints and concerns in the U.S.A. call Customer Support at 1-800-421-1404, or, in Canada, call Customer Satisfaction at 1-877-283-5901.
IN
THE U.S.A.
IN
CANADA
For hook-up and operation of your unit or to locate an For additional information
on
this warranty, please call or write:
AuthOrized Service Company, please call
or
write: CUSTOMERSATISFACTIONGROUP
PIONEERELECTRONICSSERVICE, INC. PIONEER ELECTRONICSOF CANADA INC
P.O. BOX 1760 300 ALLSTATE
PARKWAY
, .
LONG BEACH, CALIFORNIA 90801 MARKHAM ON L3R
OP2
1-800-421-1404
(905)
479-4411'
1-877-283-5901
http://www
.
pioneerelectronics.com
http://www.pioneerelectronics.ca
DISPUTE RESOLUTION
IN THE U.S.A
..
Following our response to any initial request to
Customer
Support, should a dispute arise between you and Pioneer, Pioneer makes available its Complaint
Resolution Program to resolve the dispute. The Complaint Resolution Program is available to you without charge. You are required to use the Complaint Resolution Program
before you exercise
any
rights under, or seek any remedies, created by Title I of the Magnuson-Moss Warranty-Federal Trade Commission Improvement Act,
15
U.S.C.
2301
et
seq.
To use the Complaint Resolution Program call 1-800·421-1404 and explain to the customer service representative the problem you are experiencing, steps you
have
taken
to have the product repaired during the warranty period and the
name
of
the authorized Distributor/Dealer from whom the Pioneer product was purchased. After the complaint
has been explained to the representative, a resolution
number
will be issued. Within 40 days of receiving your complaint,
Pioneer
will investigate the dispute and will either:
(1) respond to your complaint in writing informing you what action Pioneer will take. and in what time period, to resolve the dispute; or (2) respond to your complaint in writing
informing you why it will not take any action.
IN
CANADA
- Call the
Customer
Satisfaction Manager at (905) 946-7446 to discuss your complaint and to obtain a prompt resolution.
RECORD THE PLACE AND DATE OF PURCHASE FOR FUTURE REFERENCE
Model No. Serial No. _
Purchased From
KEEP THIS INFORMATION AND YOUR SALES RECEIPT
IN
A SAFE PLACE
Purchase Date _
< CRY1276-AlN >
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in
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