Owner's Manual

58
Appendix
Problems
with
the
Application
screen
A black screen
is
displayed.
-
\!Vh1le
operat1ng
an
appl1cat1on.
the
app
l1cat1
on
vvas
ended
on
the
smar·
tphon
e s1
cl
e.
-
Press
::
to
display
the
To
p menu
screen.
- The
smad
phone
OS
may
be
awaiting
screen
ope
ra
t1on
.
- S
top
the
vehicle 1n a
safe place and
check
th
e s
uee
n
on
the
sm
ad
phon
e.
The
screen
is
displayed, but operation does not
work
at all.
- A.n
e
1·
w r has
OCC
UII
·e
c
l.
-
Par·k you1
veh icle in a safe place.
and
th
en
tum
off
the
1g
nition
sw1t
ch
(A
CC
OFF)
Su bse
quen
tly.
turn
th
e ignit1on
svv
itch
to
on (ACC ON J
again.
-
W hen an
An
dw
1cl dev1
ce
IS
c
onn
ect
ed. dis
conn
ect
the
Blu
eto
oth
co
nnecti
on
twn
1 th
1s
pwduct
and
then
,-eco
n-
nec
t
1t.
The
smartphone was not charged.
Charg 1ng
st
opped because
the
tem
p
e1
·a
tu
re
of
t he s
ma
d -
phone
w se
due to
pw longed
use of the sm
art
ph
one
during
cha
r
ging
.
-
D1
sco
nne
ct
the
s
mar
t pl
lone
ho
m
th
e
cab
l
e.
and wait
unti
l
th
e
sm
a
ltph
Oile
cools
clo
wn
.
-
fi1me
batte
1y po
vvet
,
1\fas
con
s
um
ed th arl
Nas
ga
1ne
d
fwm
cll al g 1
ng.
- This
pwbl
em
may
be resolved by
sto
pp
tng
any
unn
eces
sa1
·y se 1
-v1
ces
on
the
smar·
tpho
ne.
Sound from AppRadioOne of the Android device cannot be
heard from the speakers of this unit.
Dependlllg
on
the
Andw1d
device.
th
e
so
und
fw m
AppRadioOne
ma
y not be o
ut
put
h
om
the
spe
akers of t
his
un it.
-
Sw1tch
to
..
Smartphone··
1n
the
..
AppRadioOne Sound
..
sett
ings.(Refel to
39l
Error messages
'vVh en pw bl
ems
occ
u1
w1
th
th
1s
pwd
uc
t.
an
e1·ro1
·
messag
e
appear
·s
on the
dtspla
y.
Refer to the table below to i
dent
ify
the
pwbl
em.
the
n take
the
sugge
sted
co
1re
ct
1
ve
action.
If
the
e
1101
pe rs1sts. 1·ec
md
th
e
e11or
me
ssage and
co
nt
act
your
dealer
01
·
yOU
I
near·
est
Pi
one
e1
· s
er
vice cente
r.
Common
AMP Error
- This
pwd
uct
fails
to
ope1·ate 01·
the
speak
e1
connect1on 1s
i
ncmr
ect:
the
p1
·
otect
iv
e Cll·c uit
is
act
iv
ated.
-
Check
the
sp
eaker·
co
nnectio
n.
If
the
mess
age fai ls
to
di
sapp
ea1
·
even
afte1·
the
engllle
1s
s
w1t
ch
ed
off/
on. conta
ct
yo
ur
dealer or·
an
au
thmtze
d P1oneer
Se1-
v1
ce
Station
fm
assistance.
Pandora
Error-19
- Com
mu
nication failed.
- Disc
onnect
the
cable
f
mm
the
iPod.
Once
the
iPod s
ma1n
menu
is
d1
splayed. ,·econn
ect
the
iPod and reset
it.
Skip limit reached.
- Skip l
im
1t
1·e
ached
.
- Do
no
t exceed
the
skip
l1
mit.
-
Pa
ndo
r·a
lim its the total
number·
of skips pe r
ho
ur.
Check
Device
-
Yo
u
at·e
no
t lo
gged
1n
to the
Pa
n
do
ra a
pplicat
io
n.
- Please log in
to
the
Pandm
a
app
li cation.
Incompatible
USB
- The
con
nec
ted U
SB
storage
de
vice is
not
su pported by this
produ
c
t.
- Discon n
ect
y
our
device and
1·
eplace
1t
w i
th
a
comp
at1ble
USB
st
orage
de
vic
e.
Check
USB
- The USB
con
necto1 m
USB
c
ab
le has
shm
t-
c1
r
cu
ited.
-
Check
th
at the
USB
conne
cto
r
or
U
SB
cab
le is
no
t caught
in
som
ethlll
g m
d
ama
ged.
- The
co
nnec
ted
USB
stm
age
device co
nsume
s
more
th
an
ma
xi
mum
al l
owa
ble
cu
rr ent.
-
D1
sco
nne
ct
th
e U
SB
stor age device an d do
not
use
1t.
Tum
the
1g nition
sw1
tc
h
to
OFF.
then
to
ACC m ON
and
the
n
co
nnec
t a
co
m pltant
USB
sto
rage device.
Cannot
play music due
to
licensing restrictions.
- The Pa
ndma
a
pp
li
ca
t ion is
accessed
/r
el
ocated
f
rom
outsi
de
the
l1ce
nsing
r·egion.
-A
ccess P
andm
a
from
w1th1n
the
l1cens1ng 1·eg1on.
Spotify
Skip limit reached.
-
Sk
1p
lim
it
r·ea
ched
.
- Do
not
exceed
the
skip
It m i
t.
-
Spot
ify lim its
th
e total
nu
mb
er
·
of skips
per
hour.
Check
USB
- The
USB
co
nn
ec
tor
m
U
SB
cab
le has
s
hor
t-
c
i
r
C~
i
l
tec!.
-
Chec
k
that
the
USB
c
onnec
to
r
or
USB
cabl
e
·s
not
ca
ught
Ill
some
th
1ng
or
d
amage
d.
-
Th
e
con
nected U
SB
storage
de
vi
ce
consumes
more
t han
maximum
all
owable
cu1Tent.
-
D1sconn
ect
the
USB
sto
ra
ge device and
do
not use
it.
Turn
the
1gnition
s
wit
ch
to
OF
F. t hen
to
ACC m
ON
and then
connect
a
compl
i
ant
USB storage device.
SiriusXM
Satellite
Radio
Check
Antenna
- The ant
enna
c
onnect
ion is
i
ncmrect.
-
Ch eck
the
ante
nna
con
nect1 on . If
the
message
fa1l
s
to
d1sappear
even
after
the engine is
sw 1
tched
o
1
f:
on
.
co
n-
t
act
yo
ur
dea
l
er
or the nearest a
ut
horized
Pi
o;l
eer
se1
·v
i
ce
cent
er
fm
ass1stance.
Check
Tuner
- The
Si1·1usXM
Connect
V
ehicle
Tun
e1·
connectio
n
ts il
lCO
tTect.
- Ch eck
the
tune1·
connectton
and
batte1·y
volt
ag
e.
If
the
message
fail s
to
disappem
even
after
the
en
g
1n
e 1s
sw1tched
off/
on
.
contact
yom
dea
le1·
or
the nearest
a
utho·
nzed
P1oneer·
se1
·vice
cent
er
for·
assista
nc
e.
No Signal
- The
SiriusXM
Con
ne
ct
Veh
1c
le
Tuner is
havlllg
dtfftcu lty
r·ecei
v1
ng the
SinusXM
satellite
si
gna
l.
-
V
er
·i
fy
that
your·
v
ehic
le is
outdoor·s w ith
a c lea•
view of the
sout
he
rn
sky.
-
Ve1·
1fy t hat the
Sll·lusXM magnet1c
mou
nt
ant
en
na
is
mo
unted
on a
me
tal
sud
ace on the ou
ts
ide of
tile
ve hicle.
- Move
the
Sir
iusXM
an
tenn
a
aw
ay
from
any
obs
tlu
c
t1o
ns.
No
Content
- TuneScan
is
not
availab
l
e.
-
Pe
dm
m
the
op
er
at1on
w1th
another preset
ch
a
nn
el.
Channel
Not
Available
- The
ch
annel
that
you have
requested
is
not
a
val
:d
S1rtusXM
channel.
-
Chec k the
S
in
us
XM channel lineu
p.
Subscription
Updated
Press
Enter
to
Continue
- Th 1s
pmduct
ha
s
dete
cted a c ha
nge
in your
Si riusXM
su
b·
scr
i
pt
ion
stat
us
.
-
Tou
ch
[Enter]
to
clea1
·
the
messag
e.