Owner's Manual

PIONEER ELECTRONICS (USA)
INC.
PIONEER ELECTRONICS OF
CANADA,
INC.
LIMITED
WARRANTY
WARRANTY
VALID ONLY
IN
COUNTRY OF PRODUCT PURCHASE
WARRANTY
Pioneer Electronics
(USA) Inc. (PUSA),
and Pioneer Electronics
Of
Canada,
Inc. (POC),
warrantthatproductsdistributed by
PUSAinthe
U.S.A.,
and by POC
in
Canadathatfailto
function properly under normal use due to a manufacturing defect when
installed
and operated according to the owner's manual enclosed with the unit
will
be repaired or replaced with
a unit
of
comparable value, at the option
of
PUSAor
POC,
without charge to you for parts or actual repair work. Replacement units and/or parts supplied under this warranty may be
new or rebuilt
at the option
of
P
USA or
POC.
THIS LIMITED
WARRANTY
APPLIES
TO
THE
ORIGINAL
OR
ANY
SUBSEQUENT
OWNER OF THIS PIONEER
PRODUCT DURING
THE
WARRANTY
PERIOD PROVIDED
THE
PRODUCT
WAS
PURCHASED
FROM
AN
AUTHORIZED PIONEER DISTRIBUTOR/DEALER IN
THE
U.S.A. OR
CANADA.
YOU
WILL
BE
REQUIRED TO PROVIDE A
SALES
RECEIPT OR OTHER VALID PROOF OF
PURCHASE
SHOWING
THE DATE
OF
ORIGINAL
PURCHASE
OR, IF
RENTED,
YOUR
RENTAL
CONTRACT
SHOWING
THE
PLACE
AND DATE
OF FIRST
RENTAL
IN
THE EVENT
SERVICE
IS REQUIRED,
THE PRODUCT
MUST
BE
DELIVERED WITHIN THE
WARRANTY
PERIOD, TRANSPORTATION
PREPAID, ONLY FROM WITHIN
THE COUNTRY
OF
PURCHASE
AS EXPLAINED
IN
THIS
DOCUMENT.
YOU
WILL
BE
RESPONSIBLE FOR
REMOVAL AND
INSTALLATION OF
THE PRODUCT.
PUSAOR
POC, AS APPROPRIATE,
WILL
PAY
TO
RETURN THE
REPAIRED OR
REPLACEMENT PRODUCT
TO YOU WITHIN
THE COUNTRY
OF
PURCHASE.
PRODUCT WARRANTY
PERIOD
Car Stereo
Products
Elm
1 Year
Y..b2r
1 Year
The warranty period for retail customers who rent the product commences upon the date product is first put into use (a) during the rental period or (b) retail sale, whichever occurs first.
WHAT IS NOT COVERED
IF
THIS
PRODUCT WAS
PURCHASED FROMAN
UNAUTHORIZED DISTRIBUTOR,
THERE ARE
NO WARRANTIES, EXPRESS OR IMPLIED, INCLUDING
THE
IMPLIED
WARRANTY
OF MERCHANTABILITY AND THE
IMPLIED
WARRANTY
OF FITNESS
FORA
PARTICULAR PURPOSE
AND
THIS
PRODUCT
IS SOLD STRICTLY
"AS
IS"
AND
"WITH
ALL
FAULTS".
PIONEER
SHALL
NOT
BE
LIABLE
FOR
ANY
CONSEQUENTIALAND/OR
INCIDENTAL
DAMAGES.
PIONEER DOES NOT
WARRANT
ANY
PRODUCT
LISTED
ABOVE
WHEN
IT IS USED
IN
A TRADE OR BUSINESS OR
IN
ANY
INDUSTRIAL OR COMMERCIALAPPLICATION.
THIS WARRANTY
DOES NOT
APPLY IF
THE PRODUCT
HAS
BEEN SUBJECTED
TO POWER
IN
EXCESS OF ITS PUBLISHED POWER RATING.
THIS
WARRANTY
DOES NOT COVER DISPLAY SCREENS
DAMAGED
BY
STATIC, NON-MOVING, IMAGES APPLIED FOR
LENGTHY
PERIODS (BURN-IN).
THIS
WARRANTY
DOES NOT COVER
THE
CABINET OR
ANY APPEARANCE
ITEM,
USERATTACHEDANTENNA,ANY DAMAGE
TO
RECORDS OR RECORDING
TAPES
OR
DISCS,
ANY
DAMAGE
TO
THE PRODUCT
RESULTING FROM ALTERATIONS, MODIFICATIONS NOT AUTHORIZED
IN
WRmNG
BY
PIONEER, ACCIDENT, MISUSE OR ABUSE,
DAMAGE
DUE
TO
UGHTNINGORTOPOWERSURGES, SUBSEQUENT DAMAGE
FROM
LEAKING,
DAMAGE FROM
INOPERATIVE BATTERIES, OR
THE
USE
OF
BATTERIES
NOT
CONFORMING TO
THOSE
SPECIFIEDINTHEOWNER'SMANUAL
THIS
WARRANTY
DOES
NOT
COVER
THE
COST
OF PARTS OR
LABOR
WHICH
WOULD
BE
OTHERWISE PROVIDED
WITHOUT
CHARGE
UNDER
THIS
WARRANTY
OBTAINED FROM
ANY
SOURCE OTHER
THAN A
PIONEER AUTHORIZED SERVICE
COMPANY
OR OTHER DESIGNATED LOCATION. THIS
WARRANTY
DOES NOT COVER
DEFECTS OR
DAMAGE
CAUSED
BY
THE
USE OF UNAUTHORIZED PARTS OR
LABOR
OR FROM IMPROPER MAINTENANCE.
ALTERED, DEFACED, OR
REMOVED
SERIAL
NUMBERS VOID THIS ENTIRE
WARRANTY
NO OTHER WARRANTIES
IN
THE
U.S.A.-
PIONEER
LIMITS
ITS
OBLIGATIONS
UNDER
ANY
IMPLIED
WARRANTIES
INCLUDING,
BUT
NOT
LIMITED
TO,
THE
IMPLIED
WARRANTIES
OF
MERCHANTABILITY
AND
FITNESS
FORA
PARTICULAR PURPOSE, TO
A
PERIOD NOT TO
EXCEED THE WARRANTY
PERIOD. NO WARRANTIES
SHALL
APPLY AFTER THE
WARRANTY PERIOD. SOME STATES DO NOT
ALLOW
LIMITATIONS ON
HOW
LONGAN
IMPLIED
WARRANTY
LASTS
AND SOME STATES DO NOT
ALLOW
THE EXCLUSIONS
OR LIMITATIONS OF INCIDENTAL OR CONSEQUENTIAL
DAMAGES,
SO THE
ABOVE LIMITATIONS OR EXCLUSIONS
MAY
NOT
APPLY
TO YOU. THIS
WARRANTY
GIVES
YOU SPECIFIC
LEGAL
RIGHTS
AND
YOU
MAY HAVE
OTHER RIGHTS WHICH MAY VARY FROM STATE TO STATE.
IN
CANADA-
EXCEPT
AS
EXPRESSLY PROVIDED HEREIN,
THERE ARE
NO REPRESENTATIONS, WARRANTIES, OBLIGATIONS OR CONDITIONS, IMPLIED, STATUTORY
OR OTHERWISE,
APPLICABLE
TO THIS
PRODUCT.
TO OBTAIN SERVICE
In
the
U.S.A.
or Canada to receive warranty service you need to present your sales receipt or your rental contract showing place and date of original owner's transaction.
~-
Please
contact
one
of
the
following
Pioneer
partners
to
obtain
service:
Your Authorized
Pioneer
Dealer-
Your Pioneer Dealer may repair
or
replace your unit, or refer you to an Authorized Pioneer
Service
Company
. Your sales receipt should
list the contact information (phone number, fax, email, etc.) for your Dealer.
Your Authorized
Pioneer
Service
Company
- Can perform repairs for
most
Car
Electronics products and can advise other options as applicable. Please access the
Pioneer
webs
ite at
www.pioneerelectronics.com
and click
on
"Support"
and select
"Find
a
Service
Center"
to find the nearest Pioneer servicer.
Pioneer
Customer
Support-
Can advise the optimal service option for your model and
geographic
location. Please reference the information listed below and phone,
email
or
access
the
Pioneer
website to contact Pioneer.
CANADA-
POC
has a
number
of Authorized
Service
Companies should your product require service. Contact Pioneer
of
Canada as
listed below to obtain a
local
service location.
Shipping
Your
Unitfor
Service-
Please package it carefully and send
it,
transportation prepaid by a traceable, insured method, to an Authorized
Service Company or Pioneer.
Use adequate padding material to
prevent damage
in
transit.
Include your name, address and telephone number where you can be reached during business hours.
On all complaints and concerns
in
the U.S.A.
call
Customer Support at
1-800-421-1404,
or,
in
Canada,
call
Customer Satisfaction at
(905)
479-4411.
IN
THE U.S.A.
IN
CANADA
For hook-up and operation
of
your unit or to
locate
an
For
additional
information
on
this warranty,
please call
or write:
Authorized Service Company,
please call or write:
CUSTOMER SATISFACTION GROUP
CUSTOMER SUPPORT
I
PIONEER ELECTRONICS (USA) INC. PIONEER ELECTRONICS OF
CANADA,
INC.
P.O.
BOX 1720 340 FERRIER
STREET,
UNIT
2
LONG
BEACH,
CALIFORNIA 90801
MARKHAM,
ON
L3R
2Z5
1-800-421-1404 (905)
479-4411 1-877-283-5901
http://www. pioneerelectronics. com
DISPUTE RESOLUTION
http://www.pioneerelectronics.
ca
IN
THE
U.S.A.
- Following
our
response to any initial request to Customer Support, should a dispute arise between you and Pioneer, Pioneer makes available its Complaint
Resolution Program to resolve the dispute. The Complaint Resolution Program is available to you without charge.
You
are required to use the Complaint Resolution Program
before you exercise any rights under,
or
seek any remedies, created by
Title I
of
the Magnuson-Moss Warranty-Federal Trade Commission
Improvement
Act, 15
U.S.C. 2301
et
seq
.
To
use the Complaint Resolution Program
call 1-800-421-1404
and explain to the customer service representative the problem you are experiencing, steps you have taken to
have the product repaired during the warranty period and the name
of
the authorized Distributor/Dealer from whom the Pioneer product was purchased. After the complaint
has been explained to the representative, a resolution number
will
be issued. Within
40
days of receiving your complaint, Pioneer
will
investigate the dispute and
will
either:
(1) respond to your complaint
in
writing informing you what action Pioneer
will
take, and
in
what time period, to resolve the dispute; or (2) respond to your complaint
in
writing
informing you why it
will
not take any action.
IN
CANADA-
Call
the Customer Satisfaction Manager at
(905)
946-7 412 to discuss your complaint and to obtain a prompt resolution.
RECORD
THE PLACE AND DATE
OF PURCHASE FOR
FUTURE REFERENCE
Model No
.-
------------------
Serial
No.-----------------
Purchase Date
_________
_
PurchasedFrom
____________________________________________________
__
KEEP
THIS INFORMATION AND
YOUR SALES RECEIPT
IN
A
SAFE
PLACE
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