Owner's Manual

PIONEER ELECTRONICS (USA) INC.
PIONEER ELECTRONICS OF CANADA, INC.
LIMITED WARRANTY
WARRANTY VALID ONLY IN COUNTRY OF PRODUCT PURCHASE
WARRANTY
Pioneer Electronics (USA) Inc. (PUSA), and Pioneer Electronics Of Canada, Inc. (POC), warrant that products distributed by PUSA in the U.S.A., and by POC in Canada that fail to
function properly under normal use due to a manufacturing defect when installed and operated according to the owner's manual enclosed with the unit will be repaired or replaced with a
unit of comparable value, at the option of PUSA or POC, without charge
to you for parts or actual repair work. Replacement units and/or parts supplied under this warranty may be
new or rebuilt at the option of PUSA or
POCo
THIS LIMITEDWARRANTY APPLIES TO THE ORIGINAL OR ANY SUBSEQUENTOWNER OF THIS PIONEER PRODUCT DURING THE WARRANTY PERIOD PROVIDED THE
PRODUCT
WAS PURCHASED FROM AN AUTHORIZED PIONEER DISTRIBUTOR/DEALER IN THE U.S.A. OR CANADA. YOU WILL BE REQUIRED TO PROVIDE A SALES
RECEIPT OR OTHER VALID PROOF OF PURCHASE SHOWING THE DATE OFORIGINAL PURCHASE OR, IF RENTED, YOUR RENTAL CONTRACTSHOWING THE PLACE
AND DATE OFFIRST RENTAL. IN THE EVENT SERVICE IS REQUIRED, THE PRODUCTMUST BE DELIVERED WITHIN THE WARRANTY PERIOD, TRANSPORTATION PREPAID,
ONLY FROM WITHIN THE COUNTRY OF PURCHASE AS EXPLAINED IN THIS DOCUMENT. YOU WILL BE RESPONSIBLE FOR REMOVAL AND INSTALLATION OF THE
PRODUCT. PUSA OR POC, AS APPROPRIATE, WILL PAY TO RETURN THE REPAIRED OR REPLACEMENT PRODUCT TO YOU WITHIN THE COUNTRY OF PURCHASE.
PRODUCT WARRANTY PERIOD Parts Labor
Car Stereo Products 1 Year 1 Year
The warranty period for retail customers who rent the product commences upon the date product is first put into use (a) during the rental period or (b) retail sale, whichever occurs first.
WHAT IS NOT COVERED
IFTHISPRODUCT WAS PURCHASED FROM AN UNAUTHORIZEDDISTRIBUTOR, THERE ARE NOWARRANTIES, EXPRESS OR IMPLIED,INCLUDINGTHE IMPLIED WARRANTY
OF MERCHANTABILITY ANDTHE IMPLIEDWARRANTY OF FITNESS FOR A PARTICULAR PURPOSE ANDTHIS PRODUCT IS SOLDSTRICTLY"ASIS" AND "WITH
ALL FAULTS".
PIONEER SHALLNOTBE LIABLEFOR ANYCONSEQUENTIALAND/OR INCIDENTAL DAMAGES.
PIONEER DOES NOTWARRANT ANY PRODUCT LISTED ABOVE WHEN ITIS USED
IN A TRADE OR BUSINESS OR IN ANY INDUSTRIAL OR COMMERCIAL APPLICATION.
THIS WARRANTY DOES NOTAPPLY IFTHE PRODUCT HASBEEN SUBJECTEDTO POWER
IN EXCESS OF ITS PUBLISHED POWER RATING.
THISWARRANTY DOES NOTCOVER DISPLAY SCREENS DAMAGED BY STATIC, NON-MOVING, IMAGES APPLIED FOR LENGTHY PERIODS (BURN-IN).
THISWARRANTYDOESNOTCOVERTHECABINETORANYAPPEARANCEITEM,USERATTACHEDANTENNA,ANYDAMAGETORECORDSORRECORDINGTAPESORDISCS,ANY
DAMAGETO THE PRODUCTRESULTING FROM ALTERATIONS, MODIFICATIONS NOTAUTHORIZED
IN WRITING BYPIONEER, ACCIDENT, MISUSE OR ABUSE, DAMAGEDUETO
L1GHTNINGORTOPOWERSURGES,SUBSEQUENTDAMAGEFROMLEAKING,DAMAGEFROMINOPERATIVEBATTERIES,ORTHEUSEOFBATTERIESNOTCONFORMINGTOTHOSE
SPECIFIED INTHEOWNER'S MANUAL.
THISWARRANTYDOESNOTCOVERTHECOSTOFPARTSORLABORWHICHWOULDBEOTHERWlSEPROVIDEDWITHOUTCHARGEUNDERTHISWARRANTYOBTAINEDFROM
ANYSOURCEOTHERTHANAPIONEERAUTHORIZEDSERVICECOMPANYOROTHERDESIGNATEDLOCATION.THISWARRANTYDOESNOTCOVERDEFECTSORDAMAGECAUSED
BYTHEUSE OF UNAUTHORIZED PARTSOR LABOR
OR FROM IMPROPERMAINTENANCE.
ALTERED, DEFACED,
OR REMOVEDSERIALNUMBERSVOIDTHIS ENTIRE WARRANTY
NO OTHER WARRANTIES
IN THE U.S.A. - PIONEER LIMITS ITS OBLIGATIONS UNDER ANY IMPLIED WARRANTIES INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF
MERCHANTABILITY ANDFITNESSFOR A PARTICULAR PURPOSE, TO A PERIOD NOTTO EXCEEDTHEWARRANTY PERIOD. NOWARRANTIES SHALL APPLYAFTER THE
WARRANTYPERIOD. SOME STATESDO NOTALLOW LIMITATIONS
ON HOWLONG AN IMPLIEDWARRANTYLASTSANDSOME STATES DO NOT ALLOW THEEXCLUSIONS
OR LIMITATIONS
OF INCIDENTAL OR CONSEQUENTIALDAMAGES, SO THEABOVE LIMITATIONSOR EXCLUSIONS MAY NOTAPPLY TO YOU. THIS WARRANTY GIVES
YOU SPECIFIC
LEGAL RIGHTS AND YOU MAY HAVE OTHER RIGHTS WHICH MAY VARY FROM STATE TO STATE.
IN
CANADA - EXCEPT AS EXPRESSLY PROVIDED HEREIN, THERE ARE NO REPRESENTATIONS, WARRANTIES, OBLIGATIONSOR CONDITIONS,IMPLlED, STATUTORY
OR OTHERWISE,
APPLICABLE TO THIS PRODUCT.
TO OBTAIN SERVICE
In the U.S.A. or Canada to receive warranty service you need to present your sales receipt or your rental contract showing place and date of original owner's transaction.
USA - Please contact one of the following Pioneer partners to obtain service:
Your Authorized Pioneer Dealer - Your Pioneer Dealer may repair or replace your unit, or refer you to an Authorized Pioneer Service Company. Your sales receipt should
list the
contact information (phone number, fax, email, etc.) for your Dealer.
Your Authorized Pioneer Service Company - Can perform repairs for most Car Electronics products and can advise other options as applicable. Please access the
Pioneer website at www.pioneerelectronics.com and click on Service and Support and select Authorized Service Locator to find the nearest Pioneer servicer.
Pioneer Electronics Service - Can advise the optimal service option
for your model and geographic location. Please reference the information listed below and phone,
email
or access the Pioneer website to contact Pioneer.
CANADA - POC has a number of Authorized Service Companies should your product require service. Contact Pioneer of Canada as listed below to obtain a local service location.
Shipping Your Unit for Service· Please package it carefully and send it, transportation prepaid by a traceable, insured method, to an Authorized Service Company or Pioneer.
Use adequate padding material to prevent damage
in transit. Include your name, address and telephone number where you can be reached during business hours.
On all complaints and concerns in the U.S.A. call Customer Support at 1-800-421-1404, or, in Canada, call Customer Satisfaction at 1-877-283-5901.
IN THE U.S.A. IN CANADA
For hook-up and operation of your unit or
to locate an For additional information on this warranty, please call or write:
AuthOrized Service Company, please call or write: CUSTOMERSATISFACTIONGROUP
PIONEERELECTRONICSSERVICE,
INC. PIONEER ELECTRONICS OF CANADA, INC.
P.O. BOX 1760 300 ALLSTATE PARKWAY
LONG BEACH, CALIFORNIA 90801 MARKHAM
ON L3R OP2
1-800-421-1404 [phone]' 1-877-283-5901
http://www .pioneerelectronics.com http://www.pioneerelectronics.ca
DISPUTERESOLUTION
IN THE U.S.A. - Following our response to any initial request to Customer Support, should a dispute arise between you and Pioneer, Pioneer makes available its Complaint
Resolution Program to resolve the dispute. The Complaint Resolution Program is available to you without charge. You are required to use the Complaint Resolution Program
before you exercise any rights under,
or seek any remedies, created by Title I of the Magnuson-Moss Warranty-Federal Trade Commission Improvement Act, 15 U.S.C. 2301 et seq.
To use the Complaint Resolution Program call 1-800-421-1404 and explain to the customer service representative the problem you are experiencing, steps you have taken
to have the product repaired during the warranty period and the name of the authorized Distributor/Dealer from whom the Pioneer product was purchased. After the complaint
has been explained to the representative, a resolution number will be issued. Within
40 days of receiving your complaint, Pioneer will investigate the dispute and will either:
(1) respond to your complaint in writing informing you what action Pioneer will take, and in what time period, to resolve the dispute;
or (2) respond to your complaint in writing
informing you why it will not take any action.
IN
CANADA - Call the Customer Satisfaction Manager at [phone] to discuss your complaint and to obtain a prompt resolution.
RECORDTHE PLACE AND DATEOF PURCHASE FOR FUTURE REFERENCE
Model No. Serial No. Purchase Date _
Purchased From _
KEEP THIS INFORMATION AND YOUR SALES RECEIPT
IN A SAFE PLACE
< CRY1246-B/N >
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