Owner's Manual
P1c,ncecer
PIONEER
ELECTRONICS
(USA) INC.
LIMITED WARRANTY
WARRANTY VALID ONLY
IN
COUNTRY
OF
PRODUCT PURCHASE
WARRANTY
Pioneer Electronics (USA) Inc. (Pioneer) warrants that Pioneer® Car Electronics, Speaker, and Accessory Products distributed by Pioneer
in
the U.S.A. and
Canada that fail to function properly under normal use due to a manufacturing defect when installed and operated according to the owner's manual enclosed
with the unit will
be
repaired or replaced with a unit of comparable value, at Pioneer's option, without charge to you for parts or actual repair work. Replacement
units and/or parts supplied under this warranty may
be
new or rebuilt at Pioneer's option.
This Limited Warranty applies to the original
or
any
subsequent
owner
of
this Pioneer product during the warranty period provided the product was
purchased from an authorized
Pioneer
dealer in the U.S.A.
or
Canada. You will be required to provide a sales receipt
or
other valid proof
of
purchase
showing the date
of
original purchase.
In
the event service is required, the product
must
be delivered within the warranty period, transportation
prepaid, only from within the country
of
purchase as explained in this document. You will be responsible
for
removal and installation
of
the product.
Pioneer will pay to return the repaired
or
replacement product to you within the country
of
purchase.
PRODUCT WARRANTY PERIOD (Runs
from
the
date
of
first
retail sale)
Car
Electronics,
Speakers,
and
Accessories
................................................................................................................................. .
WHAT
IS
NOT COVERED
Parts
1 Year
Labor
1 Year
This
Limited
Warranty
applies
to
Pioneer
products
that
are
purchased
from
an authorized Pioneer dealer.
IF
THIS PRODUCT WAS PURCHASED
FROM ANY OTHER SOURCE, THERE ARE NO WARRANTIES, EXPRESS OR IMPLIED, INCLUDING THE IMPLIED WARRANTY
OF
MERCHANTABILITY
AND THE IMPLIED WARRANTY
OF
FITNESS FOR A PARTICULAR PURPOSE AND THIS PRODUCT IS SOLD STRICTLY
"AS
IS"
AND "WITH
ALL
FAULTS". PIONEER SHALL NOT BE LIABLE FOR ANY CONSEQUENTIAL AND/OR INCIDENTAL DAMAGES. Some states and
provinces
do
not
allow
the
exclusion
or
limitation
of
incidental
or
consequential damages,
so
the
above
limitation
or
exclusion
may
not
apply
to
you.
Pioneer
does
not
warrant
any
product
listed above when
it
is
used in a trade
or
business
or
in any
industrial
or
commercial
application. This
warranty
does
not
apply
if
the
product
has been
subjected
to
power
in excess
of
its
published
power
rating. This
warranty
does
not
cover
cosmetic
scratches
or
any
other
appearance item; damage
or
defects
resulting
from
alterations
or
modifications
not
authorized in
writing
by
Pioneer; accident,
collisions,
misuse
or
abuse; the use
of
unauthorized parts
or
labor;
improper
installation
or
maintenance;
lightning
or
power
surges;
subsequent
damage
from
leaking; damage
from
inoperative batteries;
or
the
use
of
batteries
not
conforming
to
those
specified
in
the
owner's
manual. This
warranty
does
not
cover
the
cost
of
parts
or
labor
that
would
otherwise
be
provided
without
charge
under
this
warranty
obtained
from
any
source
other
than Pioneer.
Altered, defaced,
or
removed serial
numbers
void
this
warranty.
NO OTHER WARRANTIES
TO THE FULLEST EXTENT PERMITTED
BY
LAW, PIONEER MAKES
NO
REPRESENTATIONS
OR
WARRANTIES
ORACCEPTSANY
CONDITIONS WITH
RESPECT TO THIS PRODUCT EXCEPT
AS
STATED
IN
THIS DOCUMENT. PIONEER LIMITS ITS OBLIGATIONS
UNDER
ANY
IMPLIED WARRANTIES
AND CONDITIONS INCLUDING,
BUT
NOT LIMITED TO, WARRANTIES AND CONDITIONS,
WHETHER
EXPRESS
OR
IMPLIED,
OF
MERCHANTABILITY
AND FITNESS
FORA
PARTICULAR PURPOSE,
TOA
PERIOD
NOTTO
EXCEED THE
WARRANTY
PERIOD. NO WARRANTIES
OR
CONDITIONS
SHALL
APPLY
AFTER
THE
WARRANTY
PERIOD. Some states and provinces
do
not allow limitations on
how
long an implied warranty lasts, so the above
limitations
or
exclusions may not apply to you.
This warranty gives you specific legal rights, and you
may
also have other rights which vary from state to state
or
province to province. To the extent
any provision
of
this limited warranty
is
deemed invalid
or
unenforceable under applicable law, such determination will have no effect on the remaining
provisions, which will continue
in
full force and effect.
TO OBTAIN SERVICE
In
the U.S.A. or Canada, to receive warranty service, you need to present your sales receipt showing place and date
of
original owner's transaction.
Please contact one
of
the following to obtain service:
Your Authorized Pioneer Dealer - Your Pioneer Dealer may repair or replace your unit or refer you to an Authorized Pioneer Service Company. Your sales
receipt should list the contact information (phone number, fax, email, etc.) for your Dealer.
Pioneer Customer Support - Can advise the optimal service option for your model and geographic location. Please call
us
at 1-800-421-1404 or visit
www.pioneerelectronics.com (for USA) or http://www.pioneerelectronics.ca (for Canada), click
on
"Support," then select "Contact Us."
Your Authorized Pioneer Service Company - Can perform repairs for most Car Electronics, Speaker and Accessory products and advise other options as
applicable. Please visit Pioneer's website, click
on
"Support," and select "Find a Service Center."
Shipping Your Unit
for
Service - YOU MUST FIRST CONTACT PIONEER TO GET RETURN AUTHORIZATION. PLEASE
DO
NOT SEND
IN
YOUR
PRODUCT WITHOUT CONTACTING CUSTOMER SUPPORT. If you have a return authorization number, please package the product carefully and
send it transportation prepaid by a traceable, insured method to
an
Authorized Pioneer Service Company or Pioneer. Use adequate padding material to
prevent damage
in
transit. Include your name, address and a telephone number where you can be reached during business hours.
For questions about your product, please contact Pioneer Customer Support as described above or write to us at:
DISPUTE RESOLUTION
Customer Support
Pioneer Electronics (USA) Inc.
P.O.
Box 1720
Long Beach, California 90801 U.S.A.
Following our response to any initial request to Customer Support, should a dispute arise between you and Pioneer, Pioneer makes available its Complaint
Resolution Program to resolve the dispute. The Complaint Resolution Program
is
available to you without charge.
In
the U.S.A., you are required to use the
Complaint Resolution Program before you exercise any rights under, or seek any remedies, created by the Magnuson-Moss Warranty Act but may
be
entitled
to file suit under state law without using the Complaint Resolution Program.
To
use the Complaint Resolution Program, call 1-800-421-1404 and explain to the
customer service representative the problem you are experiencing, steps you have taken to have the product repaired during the warranty period, and the name
of the authorized Pioneer Dealer from which the Pioneer product was purchased. After the complaint has been explained to the representative, a resolution
number will
be
issued. Within forty (40) days of receiving your complaint, Pioneer will investigate the dispute and will either: (1) respond to your complaint
in
writing informing you what action Pioneer will take, and
in
what time period, to resolve the dispute; or (2) respond to your complaint
in
writing informing you why
Pioneerwill not take any action.
RECORD THE PLACE AND DATE OF PURCHASE. KEEP THIS INFORMATION AND YOUR SALES RECEIPT
IN
A SAFE PLACE
Model No.
_______________
Serial No.
_______________
Purchase Date
__________
_
Purchased
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