User manual

Troubleshooting

Incorrect operation is often mistaken for trouble or malfunction. If you think that there is something

wrong with this component, check the points below. Sometimes the trouble may lie in another

component. Inspect the other components and electrical appliances being used. If the trouble cannot be

rectified even after checking the points below, ask your nearest Pioneer authorized service center or

your dealer to carry out repair work.

Playback

Problem Check Remedy

• Disc does not play.

• Disc tray opens

automatically.

Is the disc one that is

playable on this player?

• Check whether the disc is one that can be played on this

player (page 7).

• Discs that have not been finalized cannot be played.

Is the file one that is

playable on this player?

• Check whether the file is one that can be played on this

player (page 10).

• Check whether or not the file is damaged.

Is the disc scratched? It may not be possible to play scratched discs.

Is the disc dirty? Clean the disc (page 50).

Is there a piece of paper

or sticker attached to the

disc?

The disc may be warped and unplayable.

Is the disc properly set in

the disc tray?

• Set the disc with the printed side facing up.

• Set the disc properly in the depression in the disc tray.

Is the region number

correct?

See page 9 for the region numbers of discs that can be played

on this player.

• Eliminate any condensation inside the unit (page 49).

• Depending on how the disc was recorded, the status of the

pickup and compatibility between the disc being used and this

unit, it may not be possible to play the disc properly.

• If the recorded time is short, it may not be possible to play

the disc properly.

• BD-RE/-R discs recorded in formats other than BDMV or

BDAV cannot be played.