Warranty

products that manifest a defect in materials or workmanship ceases upon the expiration of the
Warranty Period.
What Products Are Not Covered by This Limited Warranty
This Limited Warranty does not cover: 1) products purchased from an unauthorized reseller; 2)
use in call centers of products not designed for intensive use; 3) products purchased through
online auctions; 4) products that are operated in combination with software, peripheral or
ancillary equipment such as but not limited to batteries, chargers, adapters, headsets, connector
cables, and power supplies ("Ancillary Equipment") not furnished or otherwise certified by
Plantronics for use with the Plantronics products or any damage to the Plantronics products or
ancillary equipment as a result of such use; 5) damage caused by (a) accident, fire, misuse,
neglect, unusual physical or electrical stress, or modification; (b) improper or unauthorized
installation, wiring, repair, testing or (c) use of the product outside Plantronics published
guidelines; 6) instances in which someone other than Plantronics (or its authorized service
centers) tests, alters, modifies or services the products in any way; 7) products that have (a) serial
numbers or date tags that have been removed or altered, or (b) nonconforming or non-Plantronics
housings or parts; and 8) consumable spare parts and accessories (unless they are found to be
non-functional or broken upon purchase of product), such as:
 a. Cases and Case Parts
 b. Modular Plugs
 c. Cradles
 d. Headbands
 e. Lanyards
 f. Pouches
 g. Voice Tubes
 h. Decorative Finishes
 i. Switches
 j. Eartips, Eartip Kits, Ear Cushions, Ear Loops and Ear Budeez
 k. Customer-replaceable Standard Batteries
What Will We Do to Correct Problems
During the Warranty Period Plantronics will repair or replace, at its option, products that
manifest defects in materials or workmanship if you provide notice to Plantronics and return the
product to Plantronics in the manner described below.
Plantronics may repair or replace products under this Limited Warranty (a) with new or
previously used products, parts, or components equivalent to new in performance and reliability,
or (b) with re-manufactured products using new components or new and used or reconditioned
components equivalent to new in performance and reliability, or (c) with a product equivalent to
an original product that has been discontinued. If these replaced or repaired products, parts or
components manifest a defect in materials or workmanship during the greater of 12 months
following their repair and/or replacement, or during the remainder of the Warranty Period for the