Warranty

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organic materials that are combustible. You should ascertain the fire properties of underlayment materials prior to installation.
All building materials should be installed in accordance with local, state, and federal building codes and fire regulations. For
more information about vinyl siding products, contact the Vinyl Siding Institute, 1275 K St. NW, Washington, D.C. 20005-
4006 and request brochures titled, “Fire Properties” or “What Homeowners Want to Know” or contact Ply Gem and request
brochure titled “Fire Safety, What You Need to Know."
FACTS ABOUT THE INSTALLATION OF PLY GEM VINYL SIDING
We designed and manufactured Ply Gem Vinyl Siding to perform best when installed by qualified applicators. While Ply Gem
does not assume responsibility for installation of its products, it does keep installers informed of new techniques and provides
detailed installation instructions on all of its products. We frequently update our instruction manual with new and improved
methods of applications.
Congratulations on choosing Ply Gem products to enhance your home’s exterior. Ply Gem aluminum products are manufactured by
Ply Gem to exacting standards that ensure their beauty will last for years. That’s why we back them with our Limited Lifetime Warranty.
See Warranty for complete details. If you have additional questions about your warranty, just give us a call. And once again, thank you
for choosing Ply Gem.
Ply Gem manufactures the Products in accordance with high standards and tight quality controls, and the Products will not rust, burn
or support combustion, or split or crack due to cold weather because they are made of aluminum. It is important for you to know that
Ply Gem supports its Products and that, as a consumer-purchaser, Ply Gem will respond to notice from you regarding any product
concerns according to the terms set forth below.
WHAT DOES THIS WARRANTY COVER?
Ply Gem warrants to you, the owner of the property at the time the Products were originally installed, that, upon notice from you as
required herein, Ply Gem will provide replacement product or refund (as provided below) to correct any of the following conditions if
such condition is directly caused by a manufacturing defect in the Product as determined by Ply Gem and has resulted in a significant
impairment in usage, provided the Products are installed according to the specifications of Ply Gem.
Limited Lifetime Manufacturing Defects Warranty. Blistering, checking, crazing, flaking, peeling, rot or corrosion if it is directly caused
by a manufacturing defect in the Product as determined by Ply Gem.
This Warranty is limited to the terms and conditions, exclusions and limitations, requirements and legal rights set forth in this Warranty
HOW LONG DOES THE COVERAGE LAST?
If you are an individual, this Limited Lifetime Warranty lasts for the life of the property on which the Products were originally applied
(“Property”) for as long as you own the Property. If you are not an individual (e.g., you are a corporation, condominium, cooperative
housing arrangement, unincorporated association, school, church, government or public entity, etc.), the warranty period will be 50
years from the date of original installation of the Products on the Property, prorated as outlined in the Warranty Coverage Schedule
contained within. This Limited Lifetime Warranty may be transferred with the Property. However, upon the transfer, the warranty period
will be no more than 50 years from the date of original installation of the Products on the Property, prorated in accordance with the
Warranty Coverage Schedule contained within.
PLY GEM PERFORMANCE COLLECTION ALUMINUM PRODUCTS LIMITED LIFETIME WARRANTY
WHAT WILL WE DO?
You must notify us in accordance with the notice requirements outlined below, and we must validate the complaint. Upon the
notification and validation, we will undertake the following:
At our sole option, we will repair, replace or refund the original purchase and installation price (as prorated in accordance with the
Warranty Coverage Schedule below, if applicable) of any of the Products we determine to be defective under the terms of this Warranty.
We will have no responsibility for any costs associated with the labor required to remove, replace or install any Product.
Our obligations under this Warranty will in no event exceed the original purchase price of the Products found to be defective and
the cost of the labor involved in the original installation of such defective Products. Any additional costs and expenses beyond these
amounts are your responsibility.
In the event of repair, replacement or refinishing under this Warranty, the Warranty applicable to the replacement material or to the
repaired or refinished Products will extend only for the time remaining under the original Warranty.
WHAT DOESN’T THIS WARRANTY COVER?
Any obligation of Ply Gem hereunder is contingent upon proper installation per manufacturer’s instructions and good building practices,
normal product use, maintenance and proper care, including annual cleaning. This Warranty does not cover:
• any condition not directly caused by a defect in a Product as manufactured.
• any installation or defects or damage of any kind attributable to or resulting from installation, including faulty or improper
installation.
• installation of our Product in direct contact with dissimilar materials as discussed in the final section of this warranty.
• cracking or crazing of the Product’s paint surface due to field forming of Products in cold temperatures.
• weathering or changes in surface color resulting from chalking, fading, discoloring, soiling or staining. Exposure to sunlight,
the elements, weather and atmospheric conditions may cause these changes over time, and the degree to which weathering
occurs will vary depending on air quality, the building’s location and other local conditions over which we have no control.
• normal wear or conditions caused by:
- accidental damage;
- settlement;
- structural shrinkage or distortion of the property structure;
- fire;
- lightning, hurricane, tornado, windstorm, earthquake, or other acts of God;
- corrosive or abrasive products or harmful chemicals (including harmful cleaning compounds and pesticides);
- fumes or vapors;
- air pollution;
- neglect;
- mishandling;
- improper care;
- improper or harmful cleaning;
- misuse or abuse;
- vandalism;
- airborne stains, mold and mildew accumulation;
- your failure (or the failure of subsequent property owners) to provide reasonable and necessary maintenance of the
Products (see “Care and Maintenance Instructions”);
- impact of foreign objects; and
- heat or solar radiation at altitudes above 5,000 feet ASL or in extreme desert climates with prolonged elevated daily
ambient temperatures and solar exposure.
- surface deterioration due to air pollution or seacoast environment
• warping or distortion due to exposure to heat sources (e.g., fire, barbecue grills, etc.) or exposure to unusual or reflective
heat sources (e.g., glass reflection, roofing materials, pools, decks, blacktop, or concrete materials).
• Products that have been altered, modified or subjected to unauthorized repair.
• Products that have been painted or whose surface has been altered in any way without written authorization from Ply Gem.
• uneven fading, color change or “striping” due to installation over dissimilar, inconsistent or inadequate sheathing or backer
board.
• corrosion caused by contact with dissimilar materials
• any other causes beyond our reasonable control.
PLY GEM PERFORMANCE COLLECTION
VINYL SIDING WARRANTY
PLY GEM PERFORMANCE COLLECTION
ALUMINUM PRODUCTS WARRANTY