ColorShot Printer User Guide
1 POLAROID COLORSHOT INSTALLATION GUIDE INTRODUCTION . . . . . . . . . . . . . . . . . . . . . . . .2 TROUBLESHOOTING . . . . . . . . . . . . . . . . . . .22 System requirements . . . . . . . . . . . . . . . . . . . .3 Technical Support . . . . . . . . . . . . . . . . . . . . . .22 The printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4 Enabling USB . . . . . . . . . . . . . . . . . . . . . . . . .24 CONNECT THE PRINTER . . . . . . . . . . . . . . . . . .
2 INTRODUCTION his Polaroid® ColorShot™ Installation Guide covers connecting T the printer, installing the software, and printing test images. For detailed information on using the printer and all the fea- tures and options in the print driver, as well as full troubleshooting information, please refer to the Polaroid ColorShot User’s Guide (CSguide.pdf).
3 INTRODUCTION (CONT.
4 INTRODUCTION (CONT.) The printer FRONT OF PRINTER d c a a a. b. c. d. e. Printer Power adapter Power cord USB cable Printer software (not shown) b c b a. b. c. d.
5 INTRODUCTION (CONT.) BACK OF PRINTER USB CABLE a b a b a. USB connector b. Power connector Note: If any of these components is missing, contact your dealer. a. USB cable b. Computer connector c.
6 CONNECT THE PRINTER Position the printer lace the printer horizontally, on a flat P surface near your computer. (Do not position the printer vertically.) The Polaroid ColorShot printer is a “plug-and-play” device. Leave your computer on when you connect the printer. When the printer is connected to your computer and plugged into a power supply, the system detects the new hardware and prompts you to install the software. Follow the detailed installation instructions in the next section carefully.
CONNECT THE PRINTER (CONT.) 7 Before you begin • • Your computer should be USB-ready. If you are not sure, see the section Enabling USB on page 24. Note the drive letter for your CD-ROM drive: To find it, click My Computer on the desktop and note which drive has the CD-ROM icon. • Insert the Polaroid ColorShot CD ROM into the CD-ROM drive. • Be sure your monitor and video accelerator card are set properly (see page 26). Connect the cables 1 Connect the power cord to the power adapter.
8 3 Connect the power cord to a grounded outlet. When the unit is plugged in, the LED on the front of the unit lights to indicate power is on. Note: The power is now on to the printer. There is no on/off switch. 4 Connect the USB cable into a USB connector on the back of the computer, or into another hubbed USB device. (Polaroid ColorShot has to be at the end of the device chain.) 5 While watching the computer screen, connect the USB cable to the back of the printer.
9 INSTALL THE SOFTWARE s soon as you connect the printer, the screen displays A “Building driver information database.” The Update Device Driver Wizard is displayed. Click Next to continue. Important: For successful installation, read each screen carefully before proceeding to the next step. See the detailed instructions that follow. Note: As part of the installation, Adobe® Acrobat™ Reader and the two .pdf files of the user manuals are installed on your hard drive, in the ColorShot folder: CSinstal.
10 INSTALL THE SOFTWARE (CONT.) 1 The system locates the device and displays the name: Polaroid ColorShot. If you do not see the name Polaroid ColorShot, be sure the CD is in the CD-ROM drive. Click Finish. 2 The screen prompts you to insert the disk; disregard it and click OK.
11 INSTALL THE SOFTWARE (CONT.) 3 In the Copy Files From list, press the Delete key to delete the highlighted text , then type the drive letter for your CD-ROM drive (for example, D:\ or E:\). 4 Click OK to begin installation. 5 The Add Printer Wizard is displayed. Scroll down the list of printer ports and select the USB port and Polaroid printer. Important: Do not select the default port, LPT1. Click Next.
12 INSTALL THE SOFTWARE (CONT.) 6 The Add Printer Wizard displays “Polaroid ColorShot” for the Printer name. If you have a paper printer you normally print to, do not select ColorShot as your default printer. Click Finish once. Important: The computer takes a few moments to install the driver.
13 INSTALL THE SOFTWARE (CONT.) 7 If the print driver is not available in the same language as the operating system, the screens appear in English. If you prefer another language, click the list and choose from French, German, Italian or Spanish: 8 Click OK. The License Agreement is displayed. 9 If you click Yes to accept the License Agreement, installation proceeds.
14 INSTALL THE SOFTWARE (CONT.) 10 When installation is complete, click the first checkbox to see the Readme file, click the second checkbox to start Acrobat Reader, or leave them blank to return to Windows. Click Finish. • Readme: The Readme file contains last-minute tips and news about your printer. • Acrobat Reader: Use Adobe Acrobat Reader to read and print the user manuals, CSinstal.pdf (this manual) and CSguide.pdf.
15 PRINT TEST IMAGES o be sure the printer is properly connected and to acquaint T yourself with the print driver, we recommend you use the following tutorial to print two test images. The images are located in the Samples folder within the ColorShot folder on your hard drive. When printing the test images, keep all the print properties at the default settings.
16 PRINT TEST IMAGES (CONT.) Start up your imaging software 1 Insert the MGI PhotoSuite™ CD into your CD-ROM drive. 2 Follow the instructions on the screen to install the software. 3 Start up MGI PhotoSuite. Note: Be sure Brightness, Enhance Colors and Adjust Colors (on the Image menu) are at their neutral settings. If this is the first time you have used MGI PhotoSuite, these sliders will already be at their neutral settings. Load the film 1 Press and hold down the door latch. Pull open the film door.
17 PRINT TEST IMAGES (CONT.) 2 Remove the Polaroid ColorShot film from the foil package and insert it into the tray, with the film cover facing up and the wide plastic border nearest the door. The film cover protects the light-sensitive material beneath it. 3 Slide the film tray in until it latches shut. Warning: After the first picture, do not open the film tray until the film pack is empty. Doing so ruins the top picture in the pack.
18 PRINT TEST IMAGES (CONT.) Check the printer settings 1 From Windows, go to Start and select Settings. Select the Printers folder and open it. 2 Double-click the ColorShot Printer icon inside the folder. 3 The Polaroid ColorShot status box is displayed. This message box displays the print queue. 4 If you want to change any settings, click Properties on the Printer menu. After making changes, click OK. 5 Close the Printers window. Print KIDS.TIF 1 Open the image KIDS.
19 PRINT TEST IMAGES (CONT.) 6 Click the Printer icon in the Print Preview screen. 7 Click OK to print the image. 8 The ColorShot preview screen is displayed. Click the printer icon in the Preview tool bar to begin printing. If this is your first print of the film pack, the printer will eject the film cover first. In a few moments, the printer will eject KIDS.TIF. KIDS.
20 PRINT TEST IMAGES (CONT.) Print FLOWERS.TIF 1 To print the second test image, open the image FLOWERS.TIF in the Samples folder, located in the ColorShot folder on your hard drive. 2 Click Printer Setup on the File menu. 3 Select Polaroid ColorShot as the printer and select Landscape orientation. Click OK. 4 Click the Print Preview icon on the toolbar to display the MGI PhotoSuite preview screen. 5 Click Size to Fit. 6 Click the Printer icon in the Print Preview screen. 7 Click OK to print the image.
21 PRINT TEST IMAGES (CONT.) FLOWERS.
22 TROUBLESHOOTING Technical Support f the printer is not operating properly and you cannot resolve it I with the troubleshooting information in this manual or the User’s Guide (CSguide.pdf), contact Polaroid Technical Support. MGI PhotoSuite: If you need help with MGI PhotoSuite, check the on-line help in PhotoSuite for information on obtaining product support from MGI.
23 TROUBLESHOOTING (CONT.) WITHIN THE U.S.A. OUTSIDE THE U.S.A Call us toll-free from within the continental U.S.A. at 1-800-432-5355, Monday through Friday, 8 a.m. to 8 p.m., Eastern Time. We offer a variety of Customer Support services; call us for details and applicable fees. Contact the nearest Polaroid Service Center. See the list on pages 29 – 34. You may also write to National Digital Imaging Support, Polaroid Corporation, 201 Burlington Road, 1-2A, Bedford, MA 01730. Fax: 1-781-386-9688.
TROUBLESHOOTING (CONT.) 24 Enabling USB If your system does not respond when you connect the printer, your system may not be compatible with USB, or USB may not be enabled. Take the following steps. 1 Be sure you are connected to a USB port on your computer. 2 Be sure your operating system is compatible: • • Highlight the My Computer icon. Click the right mouse button and choose Properties from the menu. • On the General tab, check the version number of Microsoft Windows 95.
TROUBLESHOOTING (CONT.) 25 3 To install the USB supplement: • Be sure the USB cable is not connected to the printer. • Click My Computer icon, then click the CD-ROM drive icon. (The Polaroid CD should be in the drive). • • Click the USB Supplement folder. Click DetroitR. The USB supplement is installed.
26 TROUBLESHOOTING (CONT.) Recommended monitor setting Recommended video accelerator setting We recommend you adjust your monitor for the highest available resolution. To do so: Note: Intel recommends that you set your video accelerator card to the basic setting when connected to a USB device, for smoother, more reliable communication with your printer. This setting does not slow down your system in any way. To do this: 1 Click the right mouse button on the desktop and select Properties.
27 TROUBLESHOOTING (CONT.) 5 Click the Graphics button under Advanced Settings. 1 Disconnect the USB cable from the back of the printer. 6 Move the slide control until Basic is indicated. Click OK twice and close windows as necessary. 2 Insert the Polaroid ColorShot CDROM into the CD-ROM drive. If installation is unsuccessful The Polaroid ColorShot printer must be installed as a plug-and-play device.
28 TROUBLESHOOTING (CONT.) To uninstall IQA and the ColorShot driver Be sure the print queue is empty. If not, delete all jobs in the queue. 1 Restart your computer. 2 Disconnect the USB cable from the back of the printer. 9 When the uninstall is complete, click OK. 10 Close windows until you return to the Control Panel. 11 Double-click Printers. 12 Select the Polaroid ColorShot with the right mouse button. 4 Double-click Control Panel folder. 13 Select Delete from the drop-down menu.
29 TROUBLESHOOTING (CONT.) Reconnection note Your system or hub may have several USB ports. If you connect the printer into a port other than the one used at original installation, the system prompts you to reinstall the software. Follow the instructions on the screen to reinstall the software and specify the current USB port when prompted. Polaroid Offices and Service Centers Australia Polaroid Australia Pty. Ltd. 13-15 Lyonpark Road P.O. Box 163 North Ryde, NSW 2113 Tel.
30 TROUBLESHOOTING (CONT.) Brasil Polaroid do Brasil Ltda. Av. Paulista, 1776/11º andar Cerqueira Cesar São Paulo - Capital 01310-921 Tel.: 55.11.285.6411 Fax: 55.11.283.2625 288.6521 287.5393 Canada Polaroid Canada Inc. 350 Carlingview Drive Etobicoke, Ontario M9W 5G6 Toll free: 1-800-268-6970 Danmark Polaroid a.s. Blokken 75 3460 Birkerød Tlf.: 80011887 Deutschland Polaroid GmbH Sprendlinger Landstrasse 109 63069 Offenbach Tel.: 06995096056 España Polaroid (España), S.A. Calle Orense 16 - 2ª planta.
31 TROUBLESHOOTING (CONT.) France Polaroid (France) S.A. B.P. 7 78996-Elancourt Cédex Tel.: 0141913810 Hong Kong Polaroid (Far East) Ltd. 32/F Windsor House 311 Gloucester Road Causeway Bay Tel.: (852) 2894 0333 Italia Polaroid (Italia) S.p.A. Via Piave 11 21051 Arcisate (Varese) Tel.: 0269633253 Japan Nippon Polaroid Kabushiki Kaisha Mori Building, No. 30 2-2 Toranomon 3-chome Minato-ku, Tokyo (105) Tel.: 81-3-3438-8811 Fax: 81-3-3433-3537 México Polaroid de México S.A. de C.V.
32 TROUBLESHOOTING (CONT.) Nederland Polaroid Nederland B.V. Zonnebaan 45 3606 CH Maarssen P.O. Box 1219 3600 BE Maarssen Tel.: 0204874534 New Zealand Polaroid New Zealand Ltd. Camera Services 24-26 Anzac Avenue Auckland Tel.: (09) 377 3773 Norge Polaroid (Norge) A/S Industriveien 8B, 1473 Skårer Postboks 80, 1471 Skårer Tlf.: 80011887 Österreich Polaroid Ges.m.b.H. Eitnergasse 5A 1231 Wien Tel.: 06607433 Portugal Polaroid (España) S.A.
33 TROUBLESHOOTING (CONT.) Puerto Rico Polaroid Caribbean Corporation Centro de Seguros Ave. Ponce de León 701, Miramar, Santurce 00907 Tel.: (809) 725-6240 Fax: (809) 725-5462 Schweiz/Suisse/Svizzera Polaroid AG Hardturmstrasse 133 8037 Zürich Tel.: 018385329 (Deutsch) 018385348 (Français) 018385349 (Italiano) Suomi Polaroid Oy Sinikalliontie 10 02630 Espoo Puh.: 0800117008 Sverige Polaroid AB Ekholmsvägen 36 Box 204 127 24 Skärholmen Tel.
34 TROUBLESHOOTING (CONT.) U.K. Polaroid (U.K.) Ltd. & Polaroid Export Operations Wheathampstead House Codicote Road Wheathampstead Hertfordshire AL4 8SF Tel.: 0181 308 6508 (U.K.) (44) 181 308 6593 (Export) U.S.A.
35 INDEX A E Adobe Acrobat Reader, 9, 14 enabling USB, 24 - 25 C F cable connection, 7 - 8 film cover, 17 CD-ROM drive letter, 7, 11 film door latch, 4 CD-ROM drive requirements, 3 film door, 4 ColorShot CD-ROM, inserting, 7 film ejection slot, 4 ColorShot printer film loading, 16 - 17 illustrated, 4 - 5 FLOWERS.TIF, printing, 20 - 21 plugging in, 8 positioning, 6 computer requirements, 3 Csguide.pdf, 2, 9 Csinstal.
36 K monitor requirements, 3 KIDS.
37 printer settings, checking, 18 test image, printing, 15 -21 printing test images, 15 - 21 U R uninstalling software, 28 RAM requirements, 3 USB (Universal Serial Bus), 3 Readme file, 14 cable, 4, 5, 8 reconnecting the printer, 29 connector, 5 enabling, 24 - 25 S software supplement, 24 - 25 sample images, 9, 15 Samples folder, 15 V Service Centers, 29 - 34 video accelerator setting, 26 system requirements, 3 W T technical support, 22 - 23 Windows.
38 Note: Polaroid Corporation reserves the right to make changes or improvements in the product described in this manual at any time and without notice. “Polaroid”, “Polaroid ColorShot”, and “IQA” are trademarks of Polaroid Corporation. All other product names may be the property of their respective owners.
1 POLAROID COLORSHOT USER’S GUIDE INTRODUCTION . . . . . . . . . . . . . . . . . . . . . . . .2 Compatible imaging applications . . . . . . . . . . .3 System requirements . . . . . . . . . . . . . . . . . . . .4 Registration . . . . . . . . . . . . . . . . . . . . . . . . . . . .4 Polaroid ColorShot film . . . . . . . . . . . . . . . . . .5 The printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6 Load the film . . . . . . . . . . . . . . . . . . . . . . . . . . .8 CONFIGURE THE DRIVER . . . .
2 INTRODUCTION he Polaroid® ColorShot™ Digital Photo Printer is a compact T desktop printer designed to output digital images from your PC-compatible computer onto Polaroid ColorShot self-devel- oping color film. This manual (CSguide.pdf) describes the use of the ColorShot printer and the print driver. It also includes tips for best printing results, and a full troubleshooting guide.
3 INTRODUCTION (CONT.) Compatible imaging applications The Polaroid ColorShot can print images from many Microsoft® Windows® 95 applications, and is ideal for printing: • Images downloaded from the Internet using a browser • Images taken with a digital camera • Images from a Photo CD • Any digitized image on your computer, such as a scanned image The printer is simple to load. When you initiate a print command, the printer automatically ejects the picture.
INTRODUCTION (CONT.) 4 System requirements For details, see the Polaroid ColorShot Installation Guide (CSinstal.pdf).
5 INTRODUCTION (CONT.) Polaroid ColorShot film The printer uses Polaroid ColorShot film to create instant color pictures featuring highly saturated, continuous-tone colors. Unlike other Polaroid film, this specially-made pack does not contain a battery. A finished print is automatically ejected from the printer. Each pack produces ten pictures. The picture size is approximately 4x4 inches (10.2 x 10.2 cm) with an image area of 3.6 x 2.9 in. (9.1 x 7.4 cm). The aspect ratio is approximately 6:5.
6 INTRODUCTION (CONT.) The printer FRONT OF PRINTER d c a a b c d b a. Printer a. Power/Printer busy LED b. Power adapter b. Film door c. Power cord c. Film door latch d. USB cable d. Film ejection slot Note: If any of these components is missing, contact your dealer. e.
7 INTRODUCTION (CONT.) INSIDE PRINTER BACK OF PRINTER a a b a. Film tray a. USB connector b. Processing rollers b.
8 INTRODUCTION (CONT.) Load the film 1 Press and hold down the door latch. Pull open the film door. ing up and the wide plastic border nearest the door. The film cover protects the light-sensitive material beneath it. Film cover 2 Remove the Polaroid ColorShot film from the foil package and insert it into the tray, with the film cover fac- 3 Slide the film tray in until it latches shut.
9 CONFIGURE THE DRIVER ou can configure the driver for each image before printing by Y using the Properties dialog box. Here you can select paper orientation, use controls to lighten or darken the print, and apply Polaroid’s patented image enhancement technology (IQA™). Here you also choose the Preview option and film type. See the following for details.
10 CONFIGURE THE DRIVER (CONT.) Check the printer settings 1 From Windows, go to Start and select Settings. Select the Printers folder and open it. 2 Double-click the ColorShot Printer icon inside the folder. 3 The Polaroid ColorShot status box is displayed. This message box displays the print queue. 4 If you want to review the settings, click Properties on the Printer menu. Click OK. 5 Close the Printers window.
11 CONFIGURE THE DRIVER (CONT.) Graphics tab ORIENTATION Select a default orientation. You can override this choice for the current image from within the application. • Select Portrait if your image is vertical. The image is rotated 90 degrees on the Polaroid film, for a better fit. • Select Landscape if your image is horizontal. The image is printed with the wide white border at the bottom.
12 CONFIGURE THE DRIVER (CONT.) Portrait orientation (KIDS.TIF) Landscape orientation: (FLOWERS.
13 CONFIGURE THE DRIVER (CONT.) INTENSITY The Intensity control offers five settings, from darkest to lightest. Slide the control toward Darkest to make the image darker on film, or toward Lightest to make the image lighter on film. (Some film packs may require an adjustment to compensate for a slight speed variation.) Leave it at the center setting, 2, unless needed. USING PREVIEW Click to see a preview of the image before printing.
14 CONFIGURE THE DRIVER (CONT.) Device Options tab FILM TYPE Click the Film Type arrow to display a drop-down list of film types. Select the film type that is currently loaded. IMAGE ENHANCEMENT IQA (Image Quality Assurance) Technology is a Polaroid-patented image enhancement software designed to produce brighter colors in images that have not been previously enhanced.
15 CONFIGURE THE DRIVER (CONT.) • Turn on IQA Technology for general photographic images that have been scanned using default settings, or images that have not had any color correction or image processing applied. • Turn off IQA for images obtained from the Internet, and for images that have been color-corrected in an image-editing application such as MGI PhotoSuite™ or Adobe Photoshop®.
16 PRINTING isplay an image on the screen. Select Print on the File menu D and click the OK button in the ColorShot Print dialog box to begin printing the current image. If you selected Using Preview on the Device Options dialog box, a preview appears first. See the next section, Using the preview.
17 PRINTING (CONT.) Using the preview PRINTING THE FULL IMAGE Important: What you see on the preview is what you will get on the print. The default setting prints the full image, which may result in borders on the top and bottom or on the sides, depending on the aspect ratio of the image. The Preview screen includes some tools to resize/crop the image. For best results, however, you should resize your image in your imaging application. See Tips on resizing your image on page 18.
18 PRINTING (CONT.) THE TOOL BAR Printer icon: Click to start printing. Plus magnifying glass (zoom-in tool): Multiple-click to make the image larger, in small increments. Minus magnifying glass (zoomout tool): Multiple-click to undo a zoom in. Click the Cancel icon to exit without printing. Tips on resizing your image • If your image is a horizontal scene, choose Landscape orientation on the Graphics tab for a better fit.
19 PRINTING (CONT.) LANDSCAPE ORIENTATION You can enlarge your image and select a crop by using the scroll bars in the ColorShot Print Preview Screen. For the best control over image size, however, we recommend that you resize your image in your imaging application before printing. Entire image In Adobe Photoshop (and other applications that allow you to specify image size in dots-per-inch and pixels), set your image to 580 x 480 pixels (3.625 x 3.0 in.) and to 160 dpi.
20 PRINTING (CONT.) Start printing To start printing the current image, click the printer icon on the preview tool bar (if Using Preview is checked), or click OK in the ColorShot dialog box (if Using Preview is not checked). Note: If this is the first image in a pack, the protective film cover ejects first. Warning: After the first picture, do not open the film tray until the film pack is empty. Doing so ruins the top picture in the pack.
21 PRINTING (CONT.) Once the image is sent, the power LED flashes slowly while printing. The print automatically ejects when it is ready (in about 10 to 20 seconds). Once ejected, the image starts to appear right away, and appears fully developed in about 10 minutes. Note: See Increasing printer performance on page 27 for tips on how to speed up printing.
22 PRINTING (CONT.) Handling the print The print is dry as soon as it is ejected and can be handled immediately; however, for the first few minutes, do not shake or bend the print. Handle it gently, by the wide white border only. Allow several minutes for the print to develop fully saturated colors. Removing an empty pack The screen displays an “out of film” message when the pack is empty. 1 Press the door latch and pull open the tray.
23 TROUBLESHOOTING Technical Support f the printer is not operating properly and you cannot resolve it I with the troubleshooting information in this manual or the Installation Guide (CSinstal.pdf), contact Polaroid Technical Support. MGI PhotoSuite: If you need help with MGI PhotoSuite, check the on-line help in PhotoSuite for information on obtaining product support from MGI.
24 TROUBLESHOOTING (CONT.) WITHIN THE U.S.A. OUTSIDE THE U.S.A Call us toll-free from within the continental U.S.A. at 1-800-432-5355, Monday through Friday, 8 a.m. to 8 p.m., Eastern Time. We offer a variety of Customer Support services; call us for details and applicable fees. Contact the nearest Polaroid Service Center. See the list on pages 40 – 44. You may also write to National Digital Imaging Support, Polaroid Corporation, 201 Burlington Road, 1-2A, Bedford, MA 01730. Fax: 1-781-386-9688.
25 TROUBLESHOOTING (CONT.) Cleaning the rollers For best results, clean the rollers before loading a fresh pack of film. If dirt or dust accumulates on the print rollers, it can result in a repeated pattern on your pictures, as illustrated. 1 Open the door and remove the pack. Note: If there is a partially loaded pack in the printer, you will lose the top frame when you reload that pack. See Loading a partially used pack on page 26.
26 TROUBLESHOOTING (CONT.) Cleaning the printer Wipe the surface with a damp cloth. Do not use aromatic solvents such as acetone, MEK, strong detergent solutions, or abrasives of any sort. Loading a partially used pack 2 Turn the rollers with one hand. With the other hand, use a clean, lint-free tissue to wipe the full length of the steel rollers located just inside the door. Use a damp cloth if necessary, then wipe the rollers dry.
27 TROUBLESHOOTING (CONT.) Increasing printer performance To optimize speed and performance, try the following: • Increase the amount of RAM in your computer. • Increase the available hard disk space. • Decrease the size of your image files, if possible (the larger the file, the longer it takes to print). • Close other applications and documents that are open while you are trying to print.
28 TROUBLESHOOTING (CONT.) Picture and printer problems Problem Solution Print is too dark. Intensity may be set too low. Increase intensity in the Graphics tab of the Properties dialog box, in the print driver. Your original may be dark. Try lightening it in a photo-editing application, or try applying IQA, which is on the Device Options tab of the Properties dialog box, in the print driver. Print is not what you expected (in color, brightness, or some other imaging characteristic).
29 TROUBLESHOOTING (CONT.) The picture has a blue tint. The film may be too cold. Let the pack warm up to room temperature before using, if it has been refrigerated or stored in a cold environment. Film should be between 55 and 95oF (13 and 35oC) for best results. Print has a large spot or repeated spots Print rollers are dirty. See page 25 for details on cleaning them. Print has an area that did not develop Check your film packaging for details on how to return defective film.
30 TROUBLESHOOTING (CONT.) • Some of the edges of the image are cropped off in the picture, or The print has borders you did not expect, or The printer creates multiple partial prints for one image (tiling). • • Resize the image in an image-editing application. See also Tips on resizing your image on page 18. Be sure to check Using Preview on the Graphics tab to preview what will appear in the print before it is printed. The green power light is blinking. This is normal while printing.
TROUBLESHOOTING (CONT.) 31 Printing test images PRINT KIDS.TIF 1 Start up MGI PhotoSuite and be sure all options are set to their default settings. 1 Open the image KIDS.TIF in the Samples folder in the ColorShot folder on your hard drive. 2 Be sure all the ColorShot Properties are set to their default settings (see Configure the driver for details): 2 Click Printer Setup on the File menu. • • Graphics tab: Portrait Orientation; Intensity set to 2 and Using Preview checked.
32 TROUBLESHOOTING (CONT.) 7 Click OK to print the image. 8 The ColorShot preview screen is displayed. What you see in the preview box is what will appear in the print. Click the printer icon in the Preview tool bar to begin printing. If this is your first print of the film pack, the printer will eject the film cover first. In a few moments, the printer will eject KIDS.TIF. KIDS.
33 TROUBLESHOOTING (CONT.) PRINT FLOWERS.TIF 1 To print the second test image, open the image FLOWERS.TIF, also located in the Samples folder. 5 Click Size To Fit. 6 Click the Printer icon in the Print Preview screen. 2 Click Printer Setup on the File menu. 7 Click OK to print the image. 3 Select Polaroid ColorShot as the printer and select Landscape orientation. Click OK. 8 The ColorShot preview screen is displayed. What you see in the preview box is what will appear in the print.
34 TROUBLESHOOTING (CONT.) In a few moments, the printer will eject FLOWERS.TIF. FLOWERS.TIF, in landscape orientation If the two sample images print correctly (as shown in the preview and in this manual), then the printer and printer driver are working properly. If you are having a problem printing from your imaging application or you are getting unexpected results with your own images, check the settings in your imaging application.
35 TROUBLESHOOTING (CONT.) Reconnection note Your system or hub may have several USB ports. If you connect the printer into a port other than the one used at original installation, the system prompts you to reinstall the software. If this happens, click cancel at the prompt to reinstall, and plug the printer into the previously used port. Alternatively, you can reinstall the software and specify the new USB port when prompted. Follow the instructions on the screen to reinstall the software.
36 TROUBLESHOOTING (CONT.) Limited Equipment Warranty Polaroid Corporation warrants your Polaroid COLORSHOT printer against defects in manufacture for a period of 90 days from the date of purchase. To verify the warranty period, you should keep the sales slip or other proof of the purchase date.
37 TROUBLESHOOTING (CONT.) REPAIR Within the U.S.A. and Canada: Before you return your equipment for repair, please call Polaroid Customer Service from within the U.S.A. at 1-800-432-5355, Monday through Friday, 8 a.m. to 8 p.m., Eastern Time. In Canada, call 1-800-268-6970. We can help you determine what is at fault, and advise you on how and where to get service in the quickest and most convenient way. Outside the U.S.A.: Contact the nearest Polaroid Service Center.
38 TROUBLESHOOTING (CONT.) FCC Compliance Product: The Polaroid COLORSHOT Digital Photo Printer Marketed by: Polaroid Corporation, 575 Technology Square, Cambridge, MA 02139 U.S.A. Telephone: 1-800432-5355 This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.
TROUBLESHOOTING (CONT.) 39 equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures: • • Reorient the receiving antenna • Connect the equipment into an outlet on a circuit different from that to which the receiver is connected • Consult the dealer or an experienced radio TV technician for help.
40 TROUBLESHOOTING (CONT.) Polaroid Offices and Service Centers Australia Polaroid Australia Pty. Ltd. 13-15 Lyonpark Road P.O. Box 163 North Ryde, NSW 2113 Tel.: (02) 950 7000 Fax: (02) 887 2209 Belgique/België Polaroid (Belgium) N.V. - S.A. Rue Colonel Bourg 111 Kolonel Bourgstraat 111 1140 Bruxelles-1140 Brussel Tel.: 027143102 (Flemish) 027143106 (French) Brasil Polaroid do Brasil Ltda. Av. Paulista, 1776/11º andar Cerqueira Cesar São Paulo - Capital 01310-921 Tel.: 55.11.285.6411 Fax: 55.11.283.
41 TROUBLESHOOTING (CONT.) Danmark Polaroid a.s. Blokken 75 3460 Birkerød Tlf.: 80011887 France Polaroid (France) S.A. B.P. 7 78996-Elancourt Cédex Tel.: 0141913810 Deutschland Polaroid GmbH Sprendlinger Landstrasse 109 63069 Offenbach Tel.: 06995096056 Hong Kong Polaroid (Far East) Ltd. 32/F Windsor House 311 Gloucester Road Causeway Bay Tel.: (852) 2894 0333 España Polaroid (España), S.A. Calle Orense 16 - 2ª planta. 28020-Madrid Tno.: 913778103 Italia Polaroid (Italia) S.p.A.
42 TROUBLESHOOTING (CONT.) Japan Nippon Polaroid Kabushiki Kaisha Mori Building, No. 30 2-2 Toranomon 3-chome Minato-ku, Tokyo (105) Tel.: 81-3-3438-8811 Fax: 81-3-3433-3537 México Polaroid de México S.A. de C.V. Paseo de la Reforma 195-Piso 17 C.P. 06500 México, D.F. Tel.: 703-1111 Fax: 566-0505 Del interior al 91 (800) 70-727 Ventas 91 (800) 70-747 Nederland Polaroid Nederland B.V. Zonnebaan 45 3606 CH Maarssen P.O. Box 1219 3600 BE Maarssen Tel.: 0204874534 New Zealand Polaroid New Zealand Ltd.
43 TROUBLESHOOTING (CONT.) Norge Polaroid (Norge) A/S Industriveien 8B, 1473 Skårer Postboks 80, 1471 Skårer Tlf.: 80011887 Österreich Polaroid Ges.m.b.H. Eitnergasse 5A 1231 Wien Tel.: 06607433 Portugal Polaroid (España) S.A. Sucursal em Portugal Edificio Monumental Avenue Praia da Vitória 71-A, 4ºB 1050 Lisboa Tel.: 0505446017 Puerto Rico Polaroid Caribbean Corporation Centro de Seguros Ave. Ponce de León 701, Miramar, Santurce 00907 Tel.
44 TROUBLESHOOTING (CONT.) Suomi Polaroid Oy Sinikalliontie 10 02630 Espoo Puh.: 0800117008 Sverige Polaroid AB Ekholmsvägen 36 Box 204 127 24 Skärholmen Tel.: 084451231 U.K. Polaroid (U.K.) Ltd. & Polaroid Export Operations Wheathampstead House Codicote Road Wheathampstead Hertfordshire AL4 8SF Tel.: 0181 308 6508 (U.K.) (44) 181 308 6593 (Export) U.S.A.
45 INDEX A communication problems, 30 About box, 13 compatible applications, 3 Adobe Photoshop, 15, 19 components, missing, 6 applications, 3 computer requirements, 4 configuring the driver, 9 - 15 B Copies, number of, 13 blue tint in pictures, 29 cropping the image, 19 C D cancel printing icon, 18 Darkest, 13 CD-ROM requirements, 4 Details tab, 10 cleaning the printer, 26 the rollers, 25 - 26 Device Options tab, 14 ColorShot film, 5, 8 ColorShot printer, described, 2 digital camera, 3
46 E film tray, 7 empty film pack, 22 Film Type box, 14 F FCC compliance, 38 - 39 film, 5 defective, 29 partial pack, 29 film count, 26 inaccurate, 30 FLOWERS.
47 images, 3 Lightest, 13 imaging applications, 3 Intensity control, 13, 28 loading film, 8 partial pack, 26 internet, 3 support, 24 M IQA Technology checkbox, 14 described, 15 manuals, described, 2 MGI PhotoSuite, 15, 19 support, 23 Microsoft Windows, 3, 4 K monitor requirements, 4 KIDS.TIF, 12 KIDS.TIF, printing, 31 - 32 O orientation, 11 L out of film, 22 landscape orientation, 11 photo CD, 3 LED, 6, 21, 30 PhotoShop.
48 PhotoSuite.
49 printing, 16 - 22 icon, 18 starting, 20 test images, 31 - 34 the full image, 17 with borders, 17 problems, troubleshooting, 28 - 31 processing rollers, 7 cleaning, 25 - 26 product registration, 4 properties, 10 R RAM requirements, 4 reconnecting the printe r, 35 registration, product, 4 repair, 37 requirements, system, 4 resizing your image, 18 Restore Defaults button, 13, 15 rollers.
50 T V technical support, 23 MGI, 23 over internet, 24 Polaroid, 23, 24 video accelerator setting, 30 temperature, 29 W warrant y, 36 Windows.
51 Note: Polaroid Corporation reserves the right to make changes or improvements in the product described in this manual at any time and without notice. “Polaroid”, “Polaroid ColorShot”, and “IQA” are trademarks of Polaroid Corporation. All other product names may be the property of their respective owners.
