User Guide for the Polycom® VVX® 1500 Business Media Phone UC Software Release 3.3.1 | September, 2010 | 1725-16843-001 Rev.
Trademark Information POLYCOM®, the Polycom “Triangles” logo and the names and marks associated with Polycom’s products are trademarks and/or service marks of Polycom, Inc. and are registered and/or common law marks in the United States and various other countries. All other trademarks are property of their respective owners.
Contents 1 Getting Started with Your Phone . . . . . . . . . . . . . . . . . . . . . 1 Changes to this Guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 Introducing Phone Components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 Understanding the Phone Keypad . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 What Displays on the Touch Screen? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
User Guide for the Polycom VVX 1500 Business Media Phone Setting Up Conference Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Hosting Conference Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Holding and Resuming Conference Calls . . . . . . . . . . . . . . . . . . . . Ending Conference Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Splitting Conference Calls into Two Calls on Hold . . . . . . . . . . . .
Locking and Unlocking the Phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81 About Your User Password . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 82 Changing Your User Password . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 82 Locking and Unlocking Your Phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83 Calling and Answering from a Locked Phone . . . . . . . . . . . . . . . . . . . . 84 3 Using the Advanced Features of Your Phone .
User Guide for the Polycom VVX 1500 Business Media Phone 4 Customizing the Phone Display . . . . . . . . . . . . . . . . . . . . 127 Changing the Language . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 127 Changing the Time and Date Display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 128 Changing the Brightness of the Touch Screen . . . . . . . . . . . . . . . . . . . . . . . 129 Changing the Background Picture . . . . . . . . . . . . . . . . . . . . . . .
1 Getting Started with Your Phone This chapter includes overview information that you may find helpful when you’re just starting to learn about your Polycom® VVX® 1500 business media phone or when you have experience, but you need a quick refresher. Note Your phone can be customized to show only those options used in your organization. Therefore, there may be options covered in this guide that you cannot access on your phone. To find out more about these options, please talk to your system administrator.
User Guide for the Polycom VVX 1500 Business Media Phone Changes to this Guide Changes to this Guide The following sections have been added to this edition: • “Choosing Where You Hear Sound Effects” on page 75. • “Calling and Answering from a Locked Phone” on page 84. • “Using Buddy Status Lists with a CMA System” on page 99. • “Updating Your Phone’s Configuration” on page 125. • “Appendix: Polycom VVX 1500 Business Media Phone Menu System” on page 159.
Introducing Phone Components Getting Started with Your Phone Introducing Phone Components The following figure shows the phone’s primary hardware features. 7 6 5 2 1 4 3 2 Feature Description 1 Handset and Cord Provides audio output for calls that use the handset. 2 Speakerphone Provides ringer and hands-free (speakerphone) audio output. 3 Headset Connector Allows you to connect a headset to the phone.
User Guide for the Polycom VVX 1500 Business Media Phone Understanding the Phone Keypad Understanding the Phone Keypad The following figure shows the keys on the phone console. 1 Key Description Arrow Keys Allow you to: Left and Right Arrow Keys 4 • Scroll through lists. • Highlight items before you select them. • Scroll through active and inactive calls. Allow you to: • Enable and disable fields. • Scroll through values for a field. • Position the cursor within text you’re updating.
What Displays on the Touch Screen? Getting Started with Your Phone Key Description 8 Transfer Key Transfers the current call to another party. 9 Conference Key Allows connection with another party for a conference. 10 Hold Key Holds an active call or resumes a held call. 11 Do Not Disturb Key Cancels ringing and directs incoming calls to your mailbox. The key glows red when activated. 12 Headset Key Allows you to place and receive calls through an optionally connected headset.
User Guide for the Polycom VVX 1500 Business Media Phone What Displays on the Touch Screen? The following figure is an example of what displays on the touch screen during a call. 1 Feature Description Status bar Displays the time and date, the phone’s number, messages, and icons. The time and date and phone’s number display on the far-right of the status bar, next to the PIP.
What Displays on the Touch Screen? 1 Getting Started with Your Phone Feature Description Status bar (continued) Icons display along the far-left of the status bar.
User Guide for the Polycom VVX 1500 Business Media Phone 8 9 What Displays on the Touch Screen? Feature Description Line Key status indicator A Line Key can have one of the following status indicators: Line Key • Solid green—A dial tone is available, dialing is in progress, or a call is active. • Flashing green—An incoming call. Or, the far site has placed a call on hold.
What Displays on the Touch Screen? Getting Started with Your Phone Phone Icons The following table describes the icons that display on the touch screen. Call counters only display when the icon appears next to the Line Key.
User Guide for the Polycom VVX 1500 Business Media Phone Icon What Displays on the Touch Screen? Description Call (audio-only) Call with Polycom HD Voice Call (video) Call (video) with Polycom HD Voice Call on hold (private line) Call on hold (shared line) Call without Polycom HD Voice (private line) Call (shared line) Conference call Do Not Disturb enabled Forward (Always) Headset attached Line (registered, private) Line (registered, shared) 10 Polycom, Inc.
What Displays on the Touch Screen? Getting Started with Your Phone Icon Description Line (unregistered) Login credentials locked Message waiting indicators Missed calls indicator Mute applied Speed Dial Key USB device attached and idle USB device attached and playing back USB device attached and recording USB device attached and recording paused Video stopped Video stopped and audio muted Polycom, Inc.
User Guide for the Polycom VVX 1500 Business Media Phone Navigating Menus, Lists, and Fields Navigating Menus, Lists, and Fields To navigate menus, lists, and fields, you can: • Tap the soft keys on the touch screen • Tap the menu items, fields, and arrows on the touch screen • Press the area of the touch screen where a list displays, and then drag your finger up or down • Press the keys on the phone console To operate your phone, follow these tips: After 40 seconds of inactivity, the menu system
Navigating Menus, Lists, and Fields Getting Started with Your Phone If you want to ... Then do this ... Scroll through items Do one of the following: • Press the area of the touch screen where the list displays, and then drag your finger up (to move down the list) or down (to move up the list). • Press the area of the touch screen above the blue scrolling indicator bar, and then drag your finger up (to move up the list).
User Guide for the Polycom VVX 1500 Business Media Phone Entering Data and Editing Fields If you want to ... Then do this ... Scroll through values for a field Tap the field’s highlighted grey box. From the drop-down list, tap (to scroll one-by-one) or press (to scroll continuously) one of the scroll arrows. Select a value for a field From the drop-down list, tap the value. Select an item Do one of the following: • Tap the item.
Entering Data and Editing Fields Getting Started with Your Phone Using the Touch Screen Keyboard You can use the touch screen keyboard to quickly update field information. To use the touch screen keyboard to update data: 1 To update a field, tap the field. The keyboard icon, , displays next to the screen title. The following figure shows the keyboard icon next to the screen title. 2 Tap . The keyboard displays on the touch screen. Polycom, Inc.
User Guide for the Polycom VVX 1500 Business Media Phone Entering Data and Editing Fields The following figure shows the keyboard that displays on the touch screen when you update a directory entry. 3 Enter the information. Do the following: If you want to ... Then do this ... Enter uppercase (A) characters, lowercase (a) characters, or a combination of uppercase and lowercase characters 1 If a keyboard with characters does not display, tap (on the keyboard).
Entering Data and Editing Fields Getting Started with Your Phone If you want to ... Then do this ... Enter numbers 1 If a keyboard with numbers does not display, tap 2 . Using the keyboard on the touch screen, tap the number(s) you want. You can also tap the abc, ABC, 123, or Abc soft keys to toggle between lowercase, uppercase, numeric, and titlecase modes. Enter special characters 1 If a keyboard with special characters does not display, tap .
User Guide for the Polycom VVX 1500 Business Media Phone Entering Data and Editing Fields Using the Dialpad Keys on the Phone Console You can use the keys on your phone console to update field information. To use the dialpad keys to enter or edit data: 1 Tap a field to select it. 2 Enter the information. Do the following: If you want to ... Then do this ...
Entering Data and Editing Fields Getting Started with Your Phone If you want to ... Then do this ... Enter special characters Do one of the following: • Press the , , or key on the dialpad one or more times. (Each key provides a different set of special characters.) or 1 Tap the ABC, Abc, or 123 soft key so that you’re in either ABC, Abc, or abc mode. (You can’t access special characters when you’re in 123 mode.) The mode you select displays in the screen title.
User Guide for the Polycom VVX 1500 Business Media Phone Tips for When You’re in Video Calls Tips for When You’re in Video Calls Use these tips when you’re in a video call or conference: • Check the near-site video to make sure it’s clear, bright, and sharp. For information on adjusting camera settings, see “Changing the Clarity of Near-Site Video” on page 141. • Use the handset or a headset if you’re in an open environment. • Be aware of latency when speaking.
Registering the Phone Getting Started with Your Phone To clean the touch screen: 1 Tap > Settings > Basic > Screen Clean. The touch screen is disabled. The message “Touch screen is disabled. Press any key to exit” displays. 2 Wipe the glass with a clean, lint-free cloth. 3 To enable the touch screen again, press any key on the phone console. Registering the Phone Generally, your phone will be deployed with multiple other phones.
User Guide for the Polycom VVX 1500 Business Media Phone 22 Registering the Phone Polycom, Inc.
2 Using the Basic Features of Your Phone This chapter shows you how to use the basic features of your Polycom VVX 1500 business media phone. The topics include: Polycom, Inc.
User Guide for the Polycom VVX 1500 Business Media Phone Calling and Answering Calling and Answering Your phone can exchange video with a video endpoint other than a Polycom VVX 1500 business media phone. For a list of compatible endpoints, see your system administrator. Note At any time, only one active call can be in progress on your phone. The active call is the one that has audio or video associated with it. There may be multiple other calls on hold, or in an “Incoming call” or “Ringing” state.
Calling and Answering Using the Basic Features of Your Phone To display and access the calls on another Line Key, tap that Line Key. When you tap a Line Key, the first call on hold in the inactive call group for that Line Key will automatically resume. The number of calls associated with a Line Key is indicated by a counter (for example, ), on the Line Key. A Line Key will either be green or blue: • Green—Indicates that the Line Key has an active call or an incoming call.
User Guide for the Polycom VVX 1500 Business Media Phone Calling and Answering In addition to the usual incoming call indicators (the incoming call window, green Line Key, and flashing green status indicator), your system administrator can enable your touch screen to flash bright orange when you have an incoming call. The touch screen will continue to flash until the incoming call window is minimized.
Calling and Answering Using the Basic Features of Your Phone To answer a call using the handset: >> Pick up the handset. To answer a call using the speakerphone: If your speakerphone doesn’t work, your system administrator may have disabled the speakerphone on your phone. Handle calls using a handset or headset instead. If your system administrator disables the speakerphone on your phone, “Handsfree Note mode disabled” appears on the touch screen after you press .
User Guide for the Polycom VVX 1500 Business Media Phone Calling and Answering • The status indicator on the Line Key associated with the incoming call flashes green. • The call counter for the Line Key associated with the incoming call increments by one (showing the number of calls associated with the Line Key, including the incoming call).
Calling and Answering Using the Basic Features of Your Phone Answering Calls Automatically You can enable the phone to automatically answer a call, so you don’t have to tap a soft key, Line Key, or other key to answer the call. If you enable this feature, the call automatically directs to your speakerphone after a certain number of rings. Your system administrator sets how many times your phone rings before the call is auto-answered.
User Guide for the Polycom VVX 1500 Business Media Phone Calling and Answering Placing Calls • If your phone is locked, see “Locking and Unlocking Your Phone” on page 83 for information on placing calls when your phone is locked. • Your phone may be set up to handle both SIP and H.323 calls. For more information, see “Calling Using the H.323 Protocol” on page 37.
Calling and Answering Using the Basic Features of Your Phone In the following figure, the active call to Jack Jones has lasted for 21 minutes, 19 seconds. The calls to Francois and Catherine have lasted for 8 minutes, 33 seconds and 7 minutes, 1 second respectively. This section explains the following: • “Calling by Dialing Numbers, URLs, or IP Addresses” on page 31. • “Calling from Lists, Directories, and Keys” on page 34. • “Calling Using the H.
User Guide for the Polycom VVX 1500 Business Media Phone Calling and Answering To dial a number using the handset: >> Do one of the following: — Pick up the handset, and then enter the phone number. Your system administrator sets up your phone to automatically place the call after you enter a certain number of digits. If your phone does not automatically place the call after you enter a phone number, tap the Send soft key.
Calling and Answering Using the Basic Features of Your Phone To dial a number using the speakerphone: >> With the handset on-hook, do one of the following: — Tap the New Call soft key or the Line Key, or press a dial tone. Then, enter the phone number. to obtain Your system administrator sets up your phone to automatically place the call after you enter a certain number of digits. If your phone does not automatically place the call after you enter a phone number, tap the Send soft key.
User Guide for the Polycom VVX 1500 Business Media Phone Calling and Answering To dial a number using the headset: >> With the optional headset connected, do one of the following: — Tap the New Call soft key or the Line Key to obtain a dial tone. Then, press , and then enter the phone number. Your system administrator sets up your phone to automatically place the call after you enter a certain number of digits.
Calling and Answering Using the Basic Features of Your Phone Calling from Call Lists You can place calls from your missed, placed, and received call lists. To place a call from a call list: 1 Display a call list. (See “Viewing Call Lists” on page 63.) 2 From the Received Calls, Missed Calls, or Placed Calls screen, press or to scroll to the person you want to call, and then tap the Dial soft key, pick up the handset, or press .
User Guide for the Polycom VVX 1500 Business Media Phone Calling and Answering Calling by Speed Dialing A contact may not have a speed dial number. To find out what a contact’s speed dial index number is, or to assign or update a speed dial index number, see “Updating Your Local Contact Directory” on page 69. Note You can quickly “speed dial” a contact by doing one of the following: • Tapping the contact’s Speed Dial Key. Not all contacts have a Speed Dial Key.
Calling and Answering Using the Basic Features of Your Phone — From the idle screen, press . From the Speed Dial Information screen, scroll to the contact. Then, tap the contact, pick up the handset, or press . (During a call, you cannot access the Speed Dial Information screen by pressing .) or — If the contact has a speed dial index number that is equal to or less than 99, enter the speed dial index number from the idle screen, and then press (on the phone console).
User Guide for the Polycom VVX 1500 Business Media Phone Calling and Answering If your phone is set up to handle both protocols, you may be able to choose a protocol before you place a call using one of the following methods: • Soft key method Soft keys display to allow you to choose the protocol. Tap the Use SIP, Use H.323, or Use Auto soft key one or more times to toggle between Use SIP (to place a SIP call), Use H.323 (to place an H.
Calling and Answering Using the Basic Features of Your Phone Ending Calls To end a call: >> Do one of the following: — Tap the End Call soft key. — If you’re in handset mode, replace the handset. — If you’re in speakerphone mode, press — If you’re in headset mode, press . . Your system administrator may have set up your phone so that you can end calls by tapping the Line Key. If your phone is set up to do this, you can end an active call by tapping the Line Key associated with the call.
User Guide for the Polycom VVX 1500 Business Media Phone Calling and Answering To enable Headset Memory Mode: 1 Tap > Settings > Basic > Preferences > Headset > Headset Memory. 2 From the Headset Memory Mode screen, tap Enabled, and then tap the Select soft key. 3 To activate Headset Memory Mode, press twice. All calls will now go to your headset.
While Your Phone Rings Using the Basic Features of Your Phone While Your Phone Rings While your phone rings, you can do the following: • Temporarily ignore the call before answering it. See “Ignoring or Silencing Incoming Calls” on page 41. • Terminate the call so you can’t answer it. See “Rejecting Incoming Calls” on page 41. • Forward the call to another party. See “Forwarding Calls While Your Phone Rings” on page 42.
User Guide for the Polycom VVX 1500 Business Media Phone During Calls Forwarding Calls While Your Phone Rings Your company’s settings may override this feature. For more information, contact your system administrator. Call forwarding is not available on shared lines. You cannot forward calls from endpoints that use the H.323 protocol. In addition, you cannot set up forwarding for lines that only use the H.323 protocol. You can manually forward a call to another number while your phone rings.
During Calls Using the Basic Features of Your Phone Holding and Resuming Calls To place a call on hold, tap the Hold soft key or press during an active call. When you place a call on hold, the following happens: • The hold icon, , will display on the Line Key. • The Line Key status indicator will flash red. • The call’s window is minimized and placed in the inactive call group (above the soft keys). The inactive call window displays “Hold.” The following figure shows a call on hold.
User Guide for the Polycom VVX 1500 Business Media Phone During Calls Handling Multiple Calls on Hold Your phone displays all calls for a Line Key by displaying multiple windows on the screen. The phone only displays the calls for one Line Key at a time. The active call (if any) displays in a window in the center of the touch screen. Held calls or incoming calls display in minimized windows above the phone’s soft keys (the “inactive call group”). The Line Key associated with the displayed calls is green.
During Calls Using the Basic Features of Your Phone Transferring Calls You cannot transfer H.323 calls. A call can be transferred in one of three ways: • Consultative—The party to whom you want to transfer the call answers their phone before you transfer the call or hang up. You can consult with them before completing the transfer. You also have the option of transferring the call before the party answers. — See “Performing a Consultative Transfer” on page 45.
User Guide for the Polycom VVX 1500 Business Media Phone 3 During Calls When you hear the ring-back sound, tap the Transfer soft key or press . If you want to talk privately to the person to whom you’re transferring the call before the transfer is complete, wait until the person answers the call, talk to the person, and then tap the Transfer soft key or press . If you’re using a handset, the transfer can be completed by putting the handset on the cradle.
During Calls Using the Basic Features of Your Phone During a conference, you have access to the conference management feature. This feature allows you to manage each participant in the conference call. You can mute, hold, and remove individual participants, as well as choose the conference participant with whom to exchange video. For more information, see “Managing Conference Call Participants” on page 50.
User Guide for the Polycom VVX 1500 Business Media Phone During Calls To set up a conference call using the Conference soft key or dialpad key: 1 Call the first party. See “Placing Calls” on page 30. 2 Tap the Conference soft key or press to create a new call. The active call is placed on hold. The Conference with: screen displays. 3 Call the second party. See “Placing Calls” on page 30.
During Calls Using the Basic Features of Your Phone To set up a conference call with an active call and a call on hold: You can only set up a conference with an active call and a call on hold if you only have one call on hold. If you have more than one call on hold, you have to set up a conference using the Conference key or soft key. Note >> If you have an active call and a call on hold (either on the same Line Key or a different Line Key), tap the Join soft key. The Conference screen displays.
User Guide for the Polycom VVX 1500 Business Media Phone During Calls Ending Conference Calls You can end a conference, and your connection to the other participants, by tapping the End Call soft key. By default, when you tap the End Call soft key, the other participants remain connected. • Your system administrator may have set up your phone so that you can end active calls by tapping the Line Key.
During Calls Using the Basic Features of Your Phone To manage a participant, tap the window of the participant you want to manage. The participant’s window will be highlighted, and the soft keys will update to show Far Mute, Hold, Remove, Information, and Back. The following figure shows the soft keys that display when you manage a conference call participant (in this case, Jack Jones).
User Guide for the Polycom VVX 1500 Business Media Phone During Calls — Hold—Places a selected conference participant on hold. The held party cannot hear any participant, and no participant can hear the held party. — Remove—Removes the selected conference participant from the conference, ends the conference call, and creates an active call between you and the other participant. — Information—Provides additional information about the selected conference participant.
During Calls Using the Basic Features of Your Phone Handling Video During Conference Calls During a conference call that includes a video endpoint, you can tap the Video soft key (if you aren’t managing a conference participant) or press to display soft keys that allow you to start and stop near-site video, display video on the full screen, or swap the windows that near-site and far-site video display in. For more information, see “Customizing Video During Calls” on page 53.
User Guide for the Polycom VVX 1500 Business Media Phone During Calls — Full Screen—Displays the video that is in the center of the screen on the full screen. The PIP still displays in the corner, but the soft keys are hidden. (Depending on the video endpoint, you may or may not see the black bars.) To display the site in the center of the touch screen and to access soft keys again, tap the touch screen outside of the PIP. (If you tap the PIP, you will just swap the windows the sites display in.
Changing the Way Calls are Answered Using the Basic Features of Your Phone Changing the Way Calls are Answered You can change the way calls are answered by doing the following: • “Forwarding All Calls to Another Party” on page 55 • “Rejecting Calls from a Contact” on page 58 • “Diverting Calls from a Contact to Another Party” on page 58 • “Temporarily Refusing All Calls (Do Not Disturb)” on page 59 Forwarding All Calls to Another Party • Your company’s settings may override this feature.
User Guide for the Polycom VVX 1500 Business Media Phone 3 Changing the Way Calls are Answered Do one of the following: — If you selected Always, enter a number to forward all future incoming calls to. — If you selected No Answer, do the following: » In the Contact field, enter a number to forward all unanswered incoming calls to. » Tap the Forward After Rings field, and then enter how many rings to wait before forwarding the call (one ring is approximately six seconds). A value of 2 is recommended.
Changing the Way Calls are Answered Using the Basic Features of Your Phone The following figure shows Line 2076 with the Always forwarding type enabled. To disable call forwarding: 1 Do one of the following: — Tap > Features > Forward. or — From the idle screen, tap the Forward soft key. If your phone is set up with a single line, the Forwarding Type Select screen displays. If your phone is set up with multiple lines, the Line Select screen displays.
User Guide for the Polycom VVX 1500 Business Media Phone Changing the Way Calls are Answered Rejecting Calls from a Contact You can send all incoming calls from a particular contact to your voice and video mail system. (If you don’t have one set up, the call will still ring on your phone.) You can’t reject calls on shared lines. You can only silence them. For more information, see “Supporting Shared Lines” on page 81.
Changing the Way Calls are Answered Using the Basic Features of Your Phone Temporarily Refusing All Calls (Do Not Disturb) Do Not Disturb is an optional feature that your system administrator sets up. Your system may not support it. For more information, contact your system administrator. Note You can prevent your phone from ringing and displaying an incoming call window. When you enable Do Not Disturb: • The Do Not Disturb icon, , displays on the status bar and on each Line Key.
User Guide for the Polycom VVX 1500 Business Media Phone Changing the Way Calls are Answered The following figure shows the Do Not Disturb icon on the status bar and Line Key, and the “Do Not Disturb” message that scrolls under the time. To enable Do Not Disturb: >> Press . To disable Do Not Disturb: >> Tap or press . Multiple Lines and Do Not Disturb By default, the Do Not Disturb feature applies to all lines on your phone. For more information, contact your system administrator.
Changing the Way Calls are Answered Using the Basic Features of Your Phone To enable Do Not Disturb for a particular line: 1 Press . You can automatically enable or disable Do Not Disturb for all lines. To automatically enable Do Not Disturb for all lines, tap the Set All soft key. To automatically disable the feature for all lines, tap the Clear All soft key. After you tap the Set All or Clear All soft key, the idle screen displays.
User Guide for the Polycom VVX 1500 Business Media Phone Working with Call Lists To disable Do Not Disturb for a particular line: 1 Tap or press . You can automatically enable or disable Do Not Disturb for all lines. To automatically enable Do Not Disturb for all lines, tap the Set All soft key. To automatically disable the feature for all lines, tap the Clear All soft key. After you tap the Set All or Clear All soft key, the idle screen displays.
Working with Call Lists Using the Basic Features of Your Phone Viewing Call Lists You can access any call list from the Call Lists menu, or you can quickly access missed calls from the idle screen. To view a call list: >> Do one of the following: — Tap > Features > Call Lists > Missed Calls, Received Calls, or Placed Calls. or — From the idle screen, use these shortcuts: To view this call list ... Do this ... Received Calls Press . Missed Calls • Press .
User Guide for the Polycom VVX 1500 Business Media Phone Working with Call Lists Managing Call Lists You can clear all the records in a call list, or just one record. You can also choose a record in a list and return the call, store the call details in your local Contact Directory, or view detailed information about the particular call. To manage a call list: 1 Tap > Features > Call Lists.
Working with Contact Directory Using the Basic Features of Your Phone Working with Contact Directory You can store a large number of contacts in your phone’s local Contact Directory. Contact your system administrator for the exact number. With Contact Directory, you can do the following: • Dial contacts. See “Calling from Directories” on page 35. • Search for contacts. See “Searching Your Local Contact Directory” on page 65.
User Guide for the Polycom VVX 1500 Business Media Phone Working with Contact Directory Adding Contacts to Your Local Contact Directory You can add contacts to your local Contact Directory in the following ways: • Manually (if you have permission to update your local Contact Directory). See “Adding Contacts Manually” on page 66. • From a call list. “Adding Contacts from Call Lists” on page 69. • From a Corporate Directory (if this is set up on your phone).
Working with Contact Directory Using the Basic Features of Your Phone If you assign a speed dial index number that is already taken, the message “Speed dial index already exists” displays. Contacts with a speed dial index number can be automatically assigned to a Speed Dial Key for one-touch dialing. For more information, see “Managing Speed Dials” on page 76. — (Optional.) Tap the Label field, and then enter a label for the contact. You can enter a maximum of 32 symbols, letters, or numbers.
User Guide for the Polycom VVX 1500 Business Media Phone Working with Contact Directory — (Optional.) Tap the Ring Type field, and then tap the field’s highlighted grey box. From the drop-down list, tap the ring type you want to use for the contact. — (Optional.) Tap the Divert Contact field, and then enter the phone number of the third party to which you want this contact’s calls sent. You can enter a maximum of 32 characters. — (Optional.
Working with Contact Directory Using the Basic Features of Your Phone Adding Contacts from Call Lists You can save call information from a call list to your local Contact Directory. The contact’s first and last names (if available) and contact number are saved. To add a contact from a call list: 1 Display a call list. (See “Viewing Call Lists” on page 63.) 2 Press or to scroll to the call you want to save to your local Contact Directory, and then tap the Save soft key. The message “Saved” displays.
User Guide for the Polycom VVX 1500 Business Media Phone Working with Corporate Directory Deleting Contacts from Your Local Contact Directory You can delete contacts from your local Contact Directory. To delete a contact: 1 Tap > Features > Contact Directory. 2 From the Directory screen, tap the contact you want to delete. Or, search for the contact (see “Searching Your Local Contact Directory” on page 65). 3 Tap the Delete soft key. The contact is deleted from the directory.
Working with Corporate Directory Using the Basic Features of Your Phone To search for a contact in the Corporate Directory: 1 Do one of the following: — Tap > Features > Corporate Directory. or — Press , and then tap Corporate Directory. The Corporate Directory search screen displays. If you have enabled your phone to save the results of your last search (or remember the last contact you selected), your previous search results (or the contact), will display instead of a blank search screen.
User Guide for the Polycom VVX 1500 Business Media Phone Working with Corporate Directory To add a contact to your local Contact Directory: 1 Tap > Features > Corporate Directory. The Corporate Directory search screen displays. If you have enabled your phone to save the results of your last search (or remember the last contact you selected), your previous search results (or the contact), will display instead of a blank search screen.
Controlling What is Heard Using the Basic Features of Your Phone To view a blank search screen again: 1 Tap > Settings > Basic > Preferences > Corporate Directory > View Persistency. 2 Tap Disabled, and then tap the Select soft key. 3 To save the new setting, tap the Back soft key.
User Guide for the Polycom VVX 1500 Business Media Phone Controlling What is Heard Setting Ring Tones for Contacts Your company’s settings may override this feature. For more information, contact your system administrator. Note You can set a distinctive ring tone for each contact in your Contact Directory so you can distinguish callers. To set a distinctive ring tone for a contact: 1 Tap > Features > Contact Directory.
Controlling What is Heard Using the Basic Features of Your Phone Muting the Microphone Mute the microphone so that the other party (or parties) cannot hear you. Microphone Mute applies to all modes (handset, headset, and speakerphone). You can still hear all other parties while mute is enabled. To mute the microphone: >> During a call (including a conference call), press The Mute key, , glows red, and . displays next to near-site video. The other party (or parties) cannot hear you.
User Guide for the Polycom VVX 1500 Business Media Phone Managing Speed Dials Managing Speed Dials You can associate contacts with Speed Dial Keys for single touch dialing of frequently used numbers. Speed Dial Keys display . The following figure shows a phone with two Line Keys (2076 and 1948), and four Speed Dial Keys (assigned to Lauren Gates, Jack Jones, Milton Stone, and Teresa Swift).
Managing Speed Dials Using the Basic Features of Your Phone Adding Speed Dial Keys Each time you add a contact to your Contact Directory, a speed dial index number is automatically assigned to the contact. If a position is available under the Line Key(s), the contact is automatically assigned to it, and you can place a call to the contact by tapping the Speed Dial Key. To assign a new Speed Dial Key: 1 Tap > Features > Contact Directory. 2 Tap the Add soft key.
User Guide for the Polycom VVX 1500 Business Media Phone Accessing Voice and Video Mail Accessing Voice and Video Mail • Voice and video mail is an optional feature that your system administrator sets up. Your system may not support it. • Screen options may vary with your application. Voice/video mail may be accessible with a single key press. Note You can access voice and video mail messages from your phone. Your mail is saved in a centralized location.
Working with Multiple and Shared Lines Using the Basic Features of Your Phone Working with Multiple and Shared Lines Your system administrator can customize your phone so that you have more than one Line Key. Your phone can also share a line with another phone. Supporting Multiple Lines Your phone can support up to six different lines. Lines are assigned to the Line Keys on your phone. Typically, the top-most Line Key is reserved for the principal directory number (DN) of the phone.
User Guide for the Polycom VVX 1500 Business Media Phone Working with Multiple and Shared Lines The following figure shows a phone set up with one phone line (2076). Since one Line Key is taken, there are five keys available that you can assign as Speed Dial Keys. In this example, five Speed Dial Keys are set up. Supporting Multiple Line Keys Per Line Your system administrator can assign each phone line to a single Line Key, or to multiple Line Keys.
Locking and Unlocking the Phone Using the Basic Features of Your Phone Supporting Shared Lines Shared lines is an optional feature and may not be supported on your particular system. For more information, contact your system administrator. Note Call Forwarding is not available on shared lines.In addition, you cannot set up shared lines for lines that use the H.323 protocol. Note Enabling Do Not Disturb on shared lines disables ringing only.
User Guide for the Polycom VVX 1500 Business Media Phone Locking and Unlocking the Phone Lock your phone to do the following: • Prevent unauthorized outgoing calls. • Allow only authorized people to answer calls. • Prevent people from viewing or modifying phone displays or information (for example, menus, directory lists, call records, and Speed Dial Keys). When your phone is locked: • You can only make an outgoing call to a number from a list of authorized numbers.
Locking and Unlocking the Phone Using the Basic Features of Your Phone Locking and Unlocking Your Phone You can choose how you want your phone to handle incoming calls when it is locked. If you set up your phone to allow incoming calls when it is locked (the default setting), incoming calls will ring on your phone, and you can answer calls by entering your user password.
User Guide for the Polycom VVX 1500 Business Media Phone Locking and Unlocking the Phone Calling and Answering from a Locked Phone From a locked phone, anyone can dial the standard emergency number (for example, 911), and up to five authorized numbers that an administrator can set up. You cannot call any other numbers from a locked phone. If you set up your phone so you can answer incoming calls when your phone is locked, you can answer calls by entering your user password.
Locking and Unlocking the Phone Using the Basic Features of Your Phone To answer a call on a locked phone: 1 While the phone rings, tap the Answer soft key. 2 From the Answer the Call screen, enter your password, and then tap the Enter soft key. (If you press the Cancel soft key instead, the Answer the Call screen disappears and the incoming call window displays again.
User Guide for the Polycom VVX 1500 Business Media Phone 86 Locking and Unlocking the Phone Polycom, Inc.
3 Using the Advanced Features of Your Phone This chapter shows you how to use the advanced features of your Polycom VVX 1500 business media phone.
User Guide for the Polycom VVX 1500 Business Media Phone Using Instant Messaging Your phone may indicate instant messages by the following: • An icon, , on the status bar. The icon has a counter indicating the number of unviewed messages you have. • An icon, , next to the Line Key. • A fast flashing LED indicator. • An audible alert (if your phone is on-hook). Reading and Managing Instant Messages Messages display in the order they are received (the first message received displays first).
Using Instant Messaging Using the Advanced Features of Your Phone Sending Instant Messages When you send a message, you can either select a message from a preset list of short messages (for example, “Call me“ and “Can’t chat now”), or you can use the dialpad to enter a custom message. To send an instant message: 1 • Screen options may vary with your application. • Instant messaging may be accessible with a single key press. Contact your system administrator about this option.
User Guide for the Polycom VVX 1500 Business Media Phone Using Instant Messaging The phone number, URL, or IP address you entered displays on the screen. 3 Do one of the following: — To choose a pre-scripted message, tap the Select soft key. From the Message Select screen, tap the message you want. or — To compose a custom message, tap the Edit soft key, and then enter your message. (For information on entering data, see “Entering Data and Editing Fields” on page 14.) 90 4 Tap the Send soft key.
Using Buddy Status Lists Using the Advanced Features of Your Phone Using Buddy Status Lists • Monitoring the status (presence) of contacts is an optional feature that your system administrator enables. Your system may not support it. For more information, contact your system administrator. • If your phone is provisioned by a Polycom® Converged Management Application™ (CMA™) system, your phone handles presence and Buddy Status lists differently than what is described in this section.
User Guide for the Polycom VVX 1500 Business Media Phone Using Buddy Status Lists To update your presence settings: 1 Do one of the following: — From the idle screen, tap the My Status soft key. or — Tap 2 > Features > Presence > My Status. From the My Status screen, tap the status you want, and then tap the Select soft key. This affects information sent to phones watching you. Presence information will also be sent to watching phones when you go off-hook or enable Do Not Disturb.
Using Buddy Status Lists Using the Advanced Features of Your Phone Managing Buddies Manage your buddies by selecting the contacts whose presence you want to monitor. These contacts form your Buddy Status list. You add contacts to your Buddy Status list from your local Contact Directory. When you select a buddy, a Speed Dial Key is automatically assigned to the buddy (if one is available), and the Speed Dial Key will display the buddy’s status.
User Guide for the Polycom VVX 1500 Business Media Phone Using Buddy Status Lists Blocking and Unblocking Contacts from Viewing Your Status Block a contact in your Contact Directory if you don’t want the contact to view your status. If you unblock a contact, the contact can add you to their Buddy Status list and view your status. To view a list of contacts that can and cannot monitor your status, do the following: • To view contacts that cannot view your status, tap Presence > Blocked List.
Using Buddy Status Lists Using the Advanced Features of Your Phone The following table shows the presence icons and status indicators that display on the Speed Dial Key to indicate a buddy’s status. Buddy Status Speed Dial Key Icon Status Indicator Online (No indicator) Busy/Do Not Disturb Solid red Away/Be Right Back Out to Lunch Flashing red Offline Solid red The following figure shows a phone that is monitoring two buddies: Lauren Gates and Jack Jones.
User Guide for the Polycom VVX 1500 Business Media Phone Using Buddy Status Lists To monitor a buddy from your Buddy Status list: >> Do one of the following: — From the idle screen, tap the Buddies soft key. or — Tap > Features > Presence > Buddy Status. The Buddy Status screen displays, listing the status of all your buddies.
Working with a Polycom CMA System Using the Advanced Features of Your Phone To add a contact to your Buddy Status list: 1 Tap > Features > Presence > Buddy Status. 2 Tap the Add soft key. 3 Enter the phone number of the contact. 4 Tap the Submit soft key. 5 Tap to return to the idle screen. To view and change your privacy list: 1 Tap > Features > Presence > Buddy Status > Privacy List. 2 Tap the contact whose access you want to update. 3 Tap the Edit soft key.
User Guide for the Polycom VVX 1500 Business Media Phone Working with a Polycom CMA System Searching and Dialing from the CMA Directory If your phone is provisioned by a CMA system, you have access to a CMA Directory that lists people and groups in your organization. You can search for and dial people from this directory. To search and dial from the CMA Directory: 1 Do one of the following: — Tap > Features > CMA Directory. or — Press 2 , and then tap CMA Directory.
Working with a Polycom CMA System Using the Advanced Features of Your Phone If the person you want to dial is not already highlighted, scroll to the 3 person using or , and then tap the Dial soft key. (If you tap the Dial soft key and the message “Resource unavailable” displays, the endpoint you’re trying to dial is currently offline and unavailable for a call.
User Guide for the Polycom VVX 1500 Business Media Phone Working with a Polycom CMA System Inviting People in the CMA Directory to Your Buddy Status List When you invite a person or system from the CMA Directory to your Buddy Status list, the person (if their system supports sharing presence) automatically displays in your Buddy Status List and on a Speed Dial Key (if available).
Working with a Polycom CMA System 2 Using the Advanced Features of Your Phone From the Search CMA screen, perform a quick search or group search to find the person you want to add to your Buddy Status list. A quick search allows you to search using the person’s first or last name (depending on how the directory is organized). A group search allows you to search for all the groups in an organization (for example, HR, Administration, or Payroll), and then view the people that belong to each group.
User Guide for the Polycom VVX 1500 Business Media Phone Working with a Polycom CMA System Removing Buddies from Your Buddy Status List When you remove a buddy from your Buddy Status list, you remove all the buddy’s endpoints from the list and all the buddy’s Speed Dial Keys. As well, you remove yourself from your buddy’s status list. Any entries for the buddy that appear in your local Contact Directory must be removed separately.
Working with a Polycom CMA System Using the Advanced Features of Your Phone The following table shows the icons that indicate a buddy’s status. If a buddy you’re monitoring has more than one endpoint, and one endpoint changes to “Offline,” then that buddy’s endpoint will be removed from your Buddy Status list. When the status changes, the buddy’s endpoint will display in your Buddy Status list again. Buddy’s Icon Buddy Status Available for a call. On the phone, but available for a call.
User Guide for the Polycom VVX 1500 Business Media Phone Working with a Polycom CMA System The following figure shows a phone that is monitoring five buddies from their Speed Dial Keys. The buddies have the following status: • Catherine is on the phone, but can accept another call. • Jack Jones is available for a call, but is currently idle or away. • Milton Stone is offline and unavailable for a call. • Teresa Swift is available for a call. • Z Wong is busy and not accepting calls.
Working with a Polycom CMA System Using the Advanced Features of Your Phone The following figure shows a Buddy Status list. Choosing How You Accept Invitations Each time a person adds you to their status list, your phone receives an invitation. You can set up your phone to automatically accept all invitations, or prompt you to accept or reject each invitation. If you set up your phone to automatically accept all invitations, anyone who wants to monitor your status can do so, without your permission.
User Guide for the Polycom VVX 1500 Business Media Phone Working with a Polycom CMA System To choose a method to accept invitations: 1 Tap > Settings > Basic > Preferences > Presence. 2 From the Presence screen, select one of the following options: — Prompt—Choose this option if you want to view each invitation and accept or reject each one. If you choose this option, each time a person adds you to their status list, you’ll receive an invitation that you can accept or reject.
Working with a Polycom CMA System Using the Advanced Features of Your Phone In the following figure, two people, Cath Gates and Milton Stone, have invited you to join their status lists. 2 Press or to select the person whose invitation you want to accept or reject, and then tap the Accept or Reject soft key. If you accept the invitation, the person can monitor your status, and the person populates your Buddy Status list and a Speed Dial Key (if available).
User Guide for the Polycom VVX 1500 Business Media Phone Working with a Polycom CMA System When you select a status setting (other than online), the setting scrolls under the time display on the status bar. The following table shows the status you can set, what the status means, and what displays on your buddies’ phones. Status you choose What the status means Online You’re available for a call. Busy You’re not accepting calls.
Working with a Polycom CMA System Using the Advanced Features of Your Phone The status you selected scrolls under the time display on the status bar (unless you selected Online). The following figure shows what the touch screen looks like when you select a status setting (in this case, “Busy”). If you assign the status “Online” (the default status), the presence status does not display on the screen. Dialing Buddies You can dial a buddy from the Buddy Status list or from the buddy’s Speed Dial key.
User Guide for the Polycom VVX 1500 Business Media Phone Working with a Polycom CMA System To dial from the Buddy Status list: 1 From the idle screen, tap the Buddies soft key. 2 From the Buddy Status screen, do one of the following: — Tap the buddy you want to call. or — Scroll to the buddy you want to call using then tap the Dial soft key. or , and The call is placed. To dial from a Speed Dial Key: >> From the idle screen, tap the buddy’s Speed Dial Key. The call is placed.
Using the Busy Lamp Field Using the Advanced Features of Your Phone To submit your login credentials again: 1 Tap , or tap > Settings > Basic > Login Credentials. The Login Credentials screen displays with the message “Multiple login failures can lock the user account.” (The message displays for five seconds.) 2 Tap the Submit soft key. Your credentials are re-submitted and you have access to CMA features again.
User Guide for the Polycom VVX 1500 Business Media Phone Recording Calls and Conferences The following figure shows two remote lines. Line 1953 is idle and Line 4002 is busy. Recording Calls and Conferences • Recording calls is an optional feature that your system may not support. • When you record a video call, your phone will only record the audio component.
Recording Calls and Conferences Using the Advanced Features of Your Phone If the Call Recording and Playback feature is available, and you connect a USB flash drive to the USB port on your phone, you can record active calls (audio component only) on your phone. Recordings are stored as .wav files on the USB flash drive. You can record up to four hours in one file. The approximate time remaining for recording (the free space on the USB flash drive) is shown on the phone’s status bar.
User Guide for the Polycom VVX 1500 Business Media Phone Recording Calls and Conferences Tones and indications (for example, dialing of digits or ringing from another party’s phone) that occur before a call connects are not recorded. Local tones and indications (for example, DTMF tones when dialing) are not recorded. However, tones from another party’s phone may be recorded. You control recording by tapping the Start, Pause, Resume, and Stop soft keys.
Recording Calls and Conferences Using the Advanced Features of Your Phone • If you remove the USB flash drive during recording, recording stops and the following message displays: “USB device removed unsafely. Recording cancelled.” • If you attach an unsupported USB flash drive, the following message displays (along with information about the unsupported product): “Unsupported USB device attached.
User Guide for the Polycom VVX 1500 Business Media Phone 2 Recording Calls and Conferences To start recording, tap the Start soft key. The Recording icon displays on the status bar while the phone records. To access the top-level soft keys (for example, Hold, End Call, Transfer, and Conference), tap the Back soft key. To access the Stop and Pause soft keys again, tap the Record soft key. 3 To stop recording, do one of the following: — Tap the Stop soft key.
Recording Calls and Conferences Using the Advanced Features of Your Phone Recording Conferences Polycom recommends that you don’t remove the USB flash drive while recording. The file being recorded will be incomplete and cannot be played back later. There is a small probability that the USB flash drive itself may be damaged by this action. You can record conference calls in the same way as other calls with the following exceptions: • All conference call participants are recorded.
User Guide for the Polycom VVX 1500 Business Media Phone Playing Back Recorded Calls To resume a recording: >> Tap the Resume soft key. The Recording icon displays on the status bar when you restart recording. Playing Back Recorded Calls Call Playback is an optional feature and may not be supported on your particular system. If the Call Recording and Playback feature is available, and a removable USB flash drive is connected to your phone, you can play back calls that you recorded on your phone.
Playing Back Recorded Calls Using the Advanced Features of Your Phone Playback stops if you tap the Stop soft key, or press , , , or . If the handset is off-hook when you tap the Play soft key, you will hear audio through the handset. If the handset is on-hook when you tap the Play soft key, you will hear audio through the speaker. If you lift the handset while you listen through the speaker, you will hear the audio through the handset. You cannot open a .
User Guide for the Polycom VVX 1500 Business Media Phone 2 Playing Back Recorded Calls From the Browse Recordings screen, tap the recording you want to rename, delete, or play back. You can rename, delete, or play back the selected .wav file by tapping the Rename, Delete, or Open soft keys. 3 Tap to return to the idle screen. Playing Back Recorded Calls To play back a recorded call: 1 Do one of the following: — Tap > Browse Recordings.
Playing Back Recorded Calls Using the Advanced Features of Your Phone Answering a Call While Playing Back Recorded Calls If you’re playing back a file and an incoming call arrives, playback pauses and the phone rings. If you don’t answer your phone, playback remains paused, and you must tap the Resume soft key to continue playback. To answer a call using the speakerphone: >> Do one of the following: — If you were listening to the file with the handset or headset, press .
User Guide for the Polycom VVX 1500 Business Media Phone Using the Browser Using the Browser • Using the Browser is an optional feature that your system may not support. • If the Browser uses over 30MB of memory and either the amount of free memory on the phone is below 6MB or the real time is between 1 A.M. and 5 A.M, the Browser will restart. Once the Browser has restarted, the last Web page you viewed displays. Your phone can display a Web page on the idle screen.
Using the Browser Using the Advanced Features of Your Phone Using Navigation Soft Keys Navigation soft keys allow you to view previous Web pages, refresh the current page, return to the home page, or go back to the idle screen. Tap this soft key ... To do this ... Go back to the previous Web page. Refresh the current Web page. Return to the main Web Browser’s home page. Display the tool bar permanently, without it hiding every three seconds.
User Guide for the Polycom VVX 1500 Business Media Phone Using the Browser Using Editing Soft Keys Editing soft keys allow you to enter information in text boxes. To display the editing soft keys, tap a text box in the main Web Browser. Tap this soft key ... or To do this ... Toggle between number, lowercase, or uppercase mode. Tap the soft key one or more times to select the mode you want. or or Toggle between different character encodings.
Updating Your Phone’s Configuration Using the Advanced Features of Your Phone Updating Your Phone’s Configuration You can update your phone’s configuration without restarting the phone. To update your phone’s configuration: Tap 1 > Settings > Basic > Update Configuration. The message “Are you sure?”displays. If you still want to update the configuration, tap the Yes soft key. 2 The configuration is updated. Your phone may restart, depending on the configuration parameters that have changed.
User Guide for the Polycom VVX 1500 Business Media Phone 126 Restarting Your Phone Polycom, Inc.
4 Customizing the Phone Display This chapter shows you how to customize your Polycom VVX 1500 business media phone display by adjusting certain settings, such as the time and date display, the brightness of the touch screen, and how video displays. You can also change the background image that displays, enable a screen saver, or use your phone as a picture frame to display your pictures.
User Guide for the Polycom VVX 1500 Business Media Phone Changing the Time and Date Display Changing the Time and Date Display The time and date appear on the phone’s touch screen. If the phone cannot obtain a time and date, the display will flash. Contact your system administrator if either the time or date is incorrect. You can select from various formats for the time and date display, including whether to display the day, month, or year.
Changing the Brightness of the Touch Screen Customizing the Phone Display To enable or disable the time and date display: 1 Tap > Settings > Basic > Preferences > Time & Date. 2 From the Time & Date screen, do one of the following: — To disable the time and date display, tap Disable. or — To enable the time and date display, tap Enable. 3 Tap to return to the idle screen.
User Guide for the Polycom VVX 1500 Business Media Phone Changing the Background Picture To modify the backlight intensity: 1 Tap > Settings > Basic > Backlight Intensity. 2 Tap Backlight On Intensity. 3 From the Backlight On Intensity screen, tap the intensity you want, tap the Select soft key, and then tap the Save soft key. The default level is High. 4 Tap Backlight Idle Intensity.
Changing the Background Picture Customizing the Phone Display To change the background picture: 1 Tap > Settings > Basic > Preferences > Background. The Background screen displays. Depending on how your system is set up, you may have to tap > Settings > Basic > Preferences > Background > Select Background. The Select Background screen displays instead. Note The following figure shows a sample Background screen.
User Guide for the Polycom VVX 1500 Business Media Phone Changing the Background Picture Using One of Your Own Pictures as the Background Picture You can use a picture that is stored on your USB flash drive as the background picture on your phone. When you set one of your pictures as the background picture, the picture will display as “Local File” in the Backgrounds list.
Displaying Screen Savers Customizing the Phone Display Displaying Screen Savers Note • Adding a screen saver to your phone is an optional feature and may not be supported on your system. • You may want to view your pictures like a slide show (or just view one picture) without setting up a screen saver that automatically starts each time your phone is idle a certain amount of time. This is the Picture Frame feature. For more information, see “Using Your Phone as a Picture Frame” on page 135.
User Guide for the Polycom VVX 1500 Business Media Phone Displaying Screen Savers 3 Tap > Settings > Basic > Preferences > Picture Frame. 4 From the Picture Frame screen, specify the folder in which you stored your images on the USB flash drive, and the length of time you want each image to display: — In the Folder field, enter the name of the folder in which you placed your images on the USB flash drive.
Using Your Phone as a Picture Frame Customizing the Phone Display Stopping and Disabling Screen Savers You can stop a screen saver at any time, and display the idle screen, by tapping the touch screen. After your phone is idle for the specified period of time, the screen saver will start again. You can disable a screen saver (that is, prevent it from starting, even if your phone has been idle for the specified period of time) by doing the following: • Removing the USB flash drive.
User Guide for the Polycom VVX 1500 Business Media Phone Using Your Phone as a Picture Frame To display the pictures on your USB flash drive: >> Do one of the following: — From the idle screen, tap > Picture Frame. or — Tap > Features > Removable Storage Media > Picture Frame. Your pictures will display one-by-one (like a slide show). Six keys display beneath your pictures.
Changing When and How Video Displays Customizing the Phone Display — To pause and display the current picture only, tap the pictures one-by-one again, tap . To display . — To stop displaying the pictures and return to the idle screen, tap . The pictures will not display again until you access the Picture Frame feature again (unless you have a screen saver set up, or you enable one). — To set the picture that currently displays as the background picture for your phone, tap .
User Guide for the Polycom VVX 1500 Business Media Phone Changing When and How Video Displays The following figure shows what the touch screen looks like when you stop or disable video. The following figure shows what the touch screen looks like when the far-site stops or disables video. Your system administrator can configure your phone so that your phone cannot transmit and receive video at all, even on a call-by-call basis. Note 138 Polycom, Inc.
Changing When and How Video Displays Customizing the Phone Display Starting and Stopping Near-Site Video During a Call During a call, you can choose to start and stop the transmission of near-site video at any time. To start or stop near-site video during a call: 1 During a video call, tap the Video soft key or press to display soft keys that allow you to access video features. (The Video soft key is only available when a video call is active.
User Guide for the Polycom VVX 1500 Business Media Phone Changing When and How Video Displays The following figure shows what the touch screen looks like during a video call when the setting is disabled. The following figure shows what the touch screen looks like when the far site has disabled the setting. Note 140 If you disable the setting, you can still transmit video on a call-by-call basis.
Changing When and How Video Displays Customizing the Phone Display Changing the Clarity of Near-Site Video Changes you make affect the next call. Note You can change the clarity of near-site video, including the brightness, contrast, and sharpness levels of the video image. These settings affect how near-site video displays on your phone and on other phones.
User Guide for the Polycom VVX 1500 Business Media Phone Changing When and How Video Displays — Contrast Level—sets the difference in brightness between the light and dark areas of near-site video. Press and drag the slider, or tap the Up or Down soft keys, to set the level. Then, tap the Save soft key. You can set a level between 0 (no contrast increase) and 4 (noise reduction contrast). The default level is 0. — Sharpness Level—sets the clarity of detail in near-site video.
Changing When and How Video Displays Customizing the Phone Display Displaying Incoming Video Calls in a Large Window Changes you make affect the next call. Note You can enable your phone to display far-site video on the full screen, rather than in a smaller window in the center of the screen (the default setting). To display incoming video calls in a large window: 1 Tap > Settings > Basic > Video > Video Call Settings. 2 From the Video Call Settings screen, tap Auto Video Full Screen.
User Guide for the Polycom VVX 1500 Business Media Phone Changing When and How Video Displays Changing How Non-PIP Video Displays Changes you make affect the next call. Note You can adjust the appearance of video images so that the video that displays in the window in the center of the touch screen, and on the full screen, display normal, full, or cropped images. Depending on the video endpoint, black bars may appear on the top, bottom, or sides of the video image.
Changing When and How Video Displays Customizing the Phone Display Full—The video image is stretched to fill the touch screen. Crop—Black bars don’t appear, and the video image is re-sized to maintain the correct aspect ratio. Any parts of the image that don’t fit within the touch screen are cropped. To select the setting you want, tap the field, and then tap the field’s highlighted box. From the drop-down list, tap the setting you want. The default setting is Normal. 3 Tap the Save soft key.
User Guide for the Polycom VVX 1500 Business Media Phone Changing When and How Video Displays The following figure shows the PIP when it displays next to (“side-by-side” mode), rather than over, full screen video. The following figure shows the PIP when it displays over (“PIP” mode), rather than next to, full screen video. (Depending on the video endpoint, you may or may not see black bars.) 146 Polycom, Inc.
Changing When and How Video Displays Customizing the Phone Display To change the way the PIP displays: 1 Tap > Settings > Basic > Video > Local Camera View. 2 From the Local Camera View screen, tap, and then adjust the following settings: — Local Camera View (Full Screen) Enables or disables the PIP from displaying when you view the near or far site on the full screen. To select the setting you want, tap the field, and then tap the field’s highlighted box.
User Guide for the Polycom VVX 1500 Business Media Phone Changing Power Saving Settings Setting the Call Rate for Video Calls Your system administrator can set a maximum call rate for video calls. If your system administrator sets a call rate limit, you will not be able to select a call rate above this limit. Note You can set the maximum bandwidth to use for a video call. The call rate you select applies to your next video call.
Changing Power Saving Settings Customizing the Phone Display If a screen saver is enabled on your phone, power-saving mode will still occur. For example, if a screen saver is set up to display after the phone is idle for five minutes, and power-saving mode is set up to turn off the touch screen after the phone is idle for 15 minutes, the touch screen will turn off 10 minutes after the screen saver starts (if the camera doesn’t detect motion).
User Guide for the Polycom VVX 1500 Business Media Phone Changing Power Saving Settings Changing Timeouts You can update the period of time the phone will be idle before the touch screen turns off (if the camera doesn’t detect motion). You can specify different timeouts for office hours (Office Hours Idle Timeout) and non-office hours (Off Hours Idle Timeout). By default, the Office Hours Idle Timeout is much longer than the Off Hours Idle Timeout.
Changing Power Saving Settings Customizing the Phone Display Changing User Detection Settings You can specify how sensitive the camera should be at detecting motion. If the camera detects motion (for example, if you’re near the phone), your phone will not initiate power-saving mode, even if an idle timeout has been reached. If the camera detects motion, power-saving mode will terminate and the idle screen will display.
User Guide for the Polycom VVX 1500 Business Media Phone 152 Changing Power Saving Settings Polycom, Inc.
Safety Notices Service Agreements Please contact your Polycom Authorized Reseller for information about service agreements applicable to your product. Governing Law This Limited Warranty and Limitation of Liability shall be governed by the laws of the State of California, U.S.A., and by the laws of the United States, excluding their conflicts of laws principles.
User Guide for the Polycom VVX 1500 Business Media Phone Polycom Limited Warranty and Limitation Liability LIMITED WARRANTY. Polycom warrants to the end user (“Customer”) that this product is expected to be free from defects in workmanship and materials, under normal use and service, for one year from the date of purchase from Polycom or its authorized reseller.
Safety Notices Safety and Compliance Part 15 FCC Rules This device is compliant with Part 15 of the FCC Rules. Operation is subject to the following two conditions: 1. This device may not cause harmful interference, and 2. This device must accept any interferences received, including interference that may cause undesired operation. Class B Digital Device or Peripheral Note: This equipment is tested and complies with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules.
User Guide for the Polycom VVX 1500 Business Media Phone Safety and Compliance (continued) WARNING Electrical Safety To avoid electric shock, do not connect safety extra low voltage (SELV) circuits to teleconference station network (TNV) circuits. LAN ports contain SELV circuit, and WAN ports contain TNV circuits. Some LAN and WAN ports both use RJ-45 connectors. Use caution when connecting cables. This product is rated 48Vdc, 0.375A.
Safety Notices Safety and Compliance (continued) New Zealand Telepermit PTC General Warning The grant of a Telepermit for any item of terminal equipment indicates only that Telecom has accepted that the item complies with minimum conditions for connection to its network. It indicates no endorsement of the product by Telecom, nor does it provide any sort of warranty.
User Guide for the Polycom VVX 1500 Business Media Phone Safety Notices - 158 Polycom, Inc.
Appendix: Polycom VVX 1500 Business Media Phone Menu System 1 Features Forward If enabled Always No Answer Busy Contact Directory Corporate Directory If enabled and license available CMA Directory If a Polycom CMA system is available Call Lists If enabled Missed Calls Received Calls Placed Calls Clear Missed Calls Received Calls Placed Calls Polycom, Inc.
User Guide for the Polycom VVX 1500 Business Media Phone Appendix: Polycom VVX 1500 Business Media Phone Menu System Presence If enabled My Status Buddy Status Invitations If a Polycom CMA system is available, supports presence, and invitations are pending Blocked List Does not display if a Polycom CMA system is available Watcher List Does not display if a Polycom CMA system is available Messages Organization dependant Message Center Line 1 (if applicable) Line 2 (if applicable) ...
Appendix: Polycom VVX 1500 Business Media Phone Menu System 2 Status Platform Phone Application Main Components Configuration Network TCP/IP Parameters Ethernet Network Statistics Lines Line 1 (if applicable) Line 2 (if applicable) ... Diagnostics Test Hardware Audio Diagnostics Keypad Diagnostics Display Diagnostics Touch Screen Diagnostics Graphs CPU Load Network Load Memory Usage Media Statistics Polycom, Inc.
User Guide for the Polycom VVX 1500 Business Media Phone Appendix: Polycom VVX 1500 Business Media Phone Menu System CD Status If enabled and license available Licenses If licenses available Device Certificates CMA Status 3 If a Polycom CMA system is available Settings Basic Preferences Language Time & Date Clock Date Clock Time Disable Headset Headset Memory Analog Headset Echo Cancellation Corporate Directory If enabled and license available View Persistency Background Picture Frame Screen Save
Appendix: Polycom VVX 1500 Business Media Phone Menu System Presence If a Polycom CMA system is available Call Rate Backlight Intensity Backlight On Intensity Backlight Idle Intensity Maximum Intensity Ring Type Line 1 (if applicable) Line 2 (if applicable) ... Lock Phone If enabled Video Video Call Settings Video Screen Mode Local Camera View Camera Settings Target Frame Rate Brightness Level Saturation Level Contrast Level Sharpness Level Polycom, Inc.
User Guide for the Polycom VVX 1500 Business Media Phone Appendix: Polycom VVX 1500 Business Media Phone Menu System Flicker Avoidance Login Credentials Screen Clean Power Saving Office Hours Start Hour Duration Timeouts User Detection Update Configuration Restart Phone 2 4 Applications Appendix - 164 Advanced Requires administrative password Organization dependent Polycom, Inc.
End-User License Agreement for Polycom® Software This End-User License Agreement (“Agreement”) is a legal agreement between you (either an individual or a single entity) and Polycom, B.V for the Polycom Software Product licensed by Polycom B.V in Europe, the Middle East, Africa, and Asia Pacific or Polycom, Inc., for the Polycom Software Product licensed by Polycom, Inc. in the rest of the world (collectively, “Polycom”).
2.6 Copyright. All title and copyrights in and to the Software Product (including, but not limited to, any images, photographs, animations, video, audio, music, text, and “applets” incorporated into the Software Product), the accompanying printed materials, and any copies of the Software Product are owned by Polycom or its suppliers. The Software Product is protected by copyright laws and international treaty provisions.
refund the purchase price paid by you for any defective software product which is returned to Polycom with a copy of your receipt, or to replace any defective media with software which substantially conforms to applicable Polycom published specifications. Any replacement Software Product will be warranted for the remainder of the original warranty period or thirty (30) days, whichever is longer. 6.2 Warranties Exclusive.
not located in, under the control of, or a national or resident of any such country or on any such list. If you obtained this Software Product outside of the United States, you are also agreeing that you will not export or re-export it in violation of the laws of the country in which it was obtained. 10. MISCELLANEOUS. 10.1 Governing Law.
