Business Media Phone User Guide

Working with a Polycom CMA System Using the Advanced Features of Your Phone
Polycom, Inc. 99
3 If the person you want to dial is not already highlighted, scroll to the
person using or , and then tap the Dial soft key.
(If you tap the Dial soft key and the message “Resource unavailable”
displays, the endpoint you’re trying to dial is currently offline and
unavailable for a call.)
(If you tap the Dial soft key and the message “Directory Server not
responding” displays and “CMA Directory not registered” scrolls on the
status bar, access to the CMA Directory is unavailable and the call won’t
be placed.)
Using Buddy Status Lists with a CMA System
The CMA system provides a presence service that allows you to view the
status (for example, “available” or “busy”) of contacts in a Buddy Status list
that you set up. Your Buddy Status list is your personal space for storing
information about the people and systems you communicate with most
frequently. You invite people in the CMA Directory to join your Buddy Status
list. If the person’s system supports sharing presence, the person receives an
invitation to be in your Buddy Status list.
Entries in your Buddy Status list are automatically assigned a Speed Dial Key
(if your phone has Speed Dial Keys available), which also displays an icon to
indicate the buddy’s status.
This section explains the following:
• “Inviting People in the CMA Directory to Your Buddy Status List” on
page 100
• “Removing Buddies from Your Buddy Status List” on page 102
• “Seeing Who’s Available” on page 102
• “Choosing How You Accept Invitations” on page 105
• “Accepting and Rejecting Invitations” on page 106
• “Updating Your Status” on page 107
• “Dialing Buddies” on page 109
If your phone isn’t provisioned by a CMA system, your phone handles presence and
Buddy Status lists differently than what is described in this section. For information
on monitoring the status of contacts when your phone isn’t provisioned by a
CMA system, see “Using Buddy Status Lists” on page 91.
• Buddy Status list entries are assigned all available Speed Dial Keys, even if a
Speed Dial Key is being used for a non-CMA contact.
• Buddy Status list entries don’t display in your Speed Dial Information list.