Business Media Phone User Guide

User Guide for the Polycom VVX 1500 Business Media Phone During Calls
42 Polycom, Inc.
Forwarding Calls While Your Phone Rings
You can manually forward a call to another number while your phone rings.
You can also set up your phone to forward all incoming calls to a third party
(see “Forwarding All Calls to Another Party” on page 55), or forward calls
from a certain contact to another party (see “Diverting Calls from a Contact to
Another Party” on page 58).
To forward an incoming call to another party:
1 While your phone rings, tap the Forward soft key.
2 Enter the phone number to forward the incoming call to.
(Your phone displays the last number you forwarded calls to.)
3 Tap the Forward soft key.
The incoming call is forwarded to the other party. If call forwarding is
disabled, all future calls will not be forwarded and forwarding will remain
disabled.
During Calls
When you’re in a call, you can do the following:
• Place the call on hold. See “Holding and Resuming Calls” on page 43.
• Transfer the call to another party. See “Transferring Calls” on page 45.
• Set up a conference call with the call you’re in and another party. See
“Setting Up Conference Calls” on page 46.
• Change the way you view video for the call. See “Customizing Video
During Calls” on page 53.
Your company’s settings may override this feature. For more information, contact
your system administrator.
Call forwarding is not available on shared lines.
You cannot forward calls from endpoints that use the H.323 protocol. In addition,
you cannot set up forwarding for lines that only use the H.323 protocol.